The Sutton Place Hotel Vancouver

The Sutton Place Hotel Vancouver descritpion

Ideally located in downtown Vancouver, this 5-star hotel features the on-site Vida Spa, a gourmet restaurant and elegant rooms. The Vancouver Convention Center is a 15-minute walk away.
Stanley Park is 5 minutes’ drive from Vancouver Sutton Place and BC Place Stadium is 0.8 miles away. The Vancouver Aquarium is 10 minutes’ drive away.
The stylish rooms feature a 37-inch flat-screen TV, plush bathrobes and a stocked minibar. Each is decorated in neutral colors with dark wood furniture, and offers a vintage work desk.
The Sutton Place Hotel Vancouver features the full-service Fleuri Restaurant. Pastries are available at La Boulanerie and afternoon tea is served daily at La Promenade. Gerard Lounge is an English-style club.
Vida Spa offers various massage treatments, facials and body wraps. Guests also have free access to the state-of-the-art fitness center.
West End is a great choice for travelers interested in Walking, Restaurants and Parks.

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Facilities of The Sutton Place Hotel Vancouver

Outdoors ：Terrace | Sun Deck

Pets ：Pets are allowed on request. Charges may apply.

Internet ：WiFi is available in all areas and costs CAD 14.68 per 24 hours.

Parking ：Private parking is available on site (reservation is not needed) and costs CAD 39.50 per day.

Reviews for The Sutton Place Hotel Vancouver

Review 1：They could've been more thorough when it came to the cleaning of the room. They did a good job in the common areas that needed cleaning, but weren't thorough enough. I found receipts on the night stand of our bedroom from the previous guest. Trash that was too much one evening had been left out on the balcony. Three days later, we had to call for them to clean that up.

Review 2：Location was key, that apartments gave us more options and space. The staff was excellent and helpful.

Review 3：Location was perfect for shops, restaurants, bars, art gallery and not far from waterfront and park. The bed and pillow were very comfortable and having a cozy terry robe after showering was great.

Review 4：Reception area is like a railway station, very crowded. Could be possibly moved to another central area.

Review 5：Excellent location for shopping, restaurants Stanley Park, Granville Island, Warm and welcoming reception staff, helpful concierge, handy wine store. Friendly and efficient restaurant. Good size rooms

Review 6：Nothing. It was a most enjoyable stay.

Review 7：Comfortable bed and pillows. Great atmosphere. Fine dining. Great pool area. Super little shop. Staff were helpful and knowledgeable. Really kind to let us use umbrellas on the wet day we had.

Review 8：Went to the Boutique Oyster Bar, waited ages for service, was told they'd be with us shortly, waited ages again & then walked out as nobody came. Another thing, not the hotels fault, but emergency service sirens going constantly all night.

Review 9：Excellent location for shops, bars & restaurants right in downtown. lovely rooms & clean too. Very friendly staff.

Review 10：Price toward top end - fair value given the location and facilities

Review 11：We have stayed at this Hotel several times and always delightfully surprised at the space in rooms, comfort of the beds and polite friendly staff.

Review 12：Parkade is a labyrinth of colums to navigate. Small issue for the location

Review 13：Amazing location. Great hotel! The Sutton Place is located in an unparalleled location in the hub of the city. Great service. Highly recommend

Review 14：Parking is expensive WiFi is expensive Breakfast is very expensive Mini bar full of equally expensive drinks Nibbles on top of mini bar (again, expensive)

Review 15：I returned the hire car so didn't have to pay for parking. Free WiFi in lobby, so that gets very busy Crepes bar just round the corner for breakfast Comfortable room Easy walking distance to harbour area and shopping area(s) Friendly staff

Review 16：A small detail but the ice machine on our floor was broken the duration of our stay .

Review 17：Friendly efficient staff. Comfortable bed & room, very spacious. Free wifi throughout hotel. Good spa/pool facilities. Window on the world, view from room

Review 18：The only minor downside was that there was no free wifi in the room - you either had to pay, or use the free wifi in the lobby ( which most guests seemed to do)

Review 19：Convenient location, large clean room with comfortable bed, and very nice staff

Review 20：That there was no free wifi and it was expensive every time you needed to renew

Review 21：The location and helpfulness of all the staff. They couldn't find our booking initially so since we had to wait for about 15 minutes until they sorted it out they upgraded us to a beautiful suite. Highly commendable!

Review 22：For the premium price you pay for the room & facilities & with wifi readily available it should be included, not an extra charge. The extra charge was very high.

Review 23：The hotel is a lovely place to stay. Staff were wonderful, pool was nice.

Review 24：Rate for WiFi use was too expensive. Should not charge for check-out time extension of a couple of hours. No service for the first-aid.

Review 25：Location and outlook were nice. Room and facilities were fairly good.

Review 26：I was not overly impressed with the restaurant renovation, (too modern) as I find it doesn't match the rest of the hotel...

Review 27：I like that they have maintained the old school style of this hotel. The staff were excellent, and I enjoyed the location.

Review 28：Having booked through Booking.com on arrival the hotel had no record of our booking. Fortunately they did have vacancies. This certainly makes me wary of using booking.com for future reservations

Review 29：Excellent hotel with friendly helpful staff

Review 30：Complimentary tea and coffee provision could be more generous.

Review 31：Attentive courteous staff. Great city views from higher floors. Luxury fittings and furnishings. Beautiful flower arrangements. Vancouver's fastest elevator.

Review 32：Above

Review 33：Not much very disappointed this time. Didn't get room I booked for and slow to help with large luggage and never around to assist. Have always stayed there for last 15 years now I am going to look for a new hotel.

Review 34：Really can't think of a thing

Review 35：Friendly & efficient staff, the comfort, ambiance and tasteful decorum, the location and close proximity to shopping, restaurants and entertainment venues, as well as site seeing.

Review 36：The Tv Flicker wasnt the best but Im still wishing I was in that big comfy bed-awesome!

Review 37：Thankyou do much for having us, we will def stay there again!! Big shout out to all the guys at the front door, so awesome !!! Thankyou Mark Brailey for going above and beyond to delivering a gift, a sick friend was in the hospital down the street that we werent able to go see. You're awesome !!! All the guys at the front were so friendly and just awesome!!!!

Review 38：Loved the location of this hotel, we normally stay on the water but I fell in love with how close this hotel was to restaurants and shopping. Will be staying here again!

Review 39：$39.90 additional for parking is exploiting guests. Will definitely reconsider staying here again simply for this reason. My bill was $1400+ for one night with family. Not a problem but $120 for parking just seemed wrong.

Review 40：Some bar waitress

Review 41：Front door staff reception staff Restruant staff were excellamt Howeversome bar staff were less than polite but majority was great RegardsTrevor gray

Review 42：I thought the restaurant was a little pricey with so many other options in the vicinity.

Review 43：Customer service was excellent. At the Concierge desk, Homan, in particular, was very helpful. The location could not be better.

Review 44：Nothing.

Review 45：Everything. The beds were very comfortable, the staff super helpful and patient (and their recommendations were spot-on). I even liked the elevators because they are fast. The decor was pleasing.

Review 46：Room, especially the bathroom was dated.

Review 47：Greeting at the door was great. Check-in was efficient and courteous. Comfortable bed & good shower. Great in-room coffee.

Review 48：There was a bit of construction going on, which made the exterior part of the entrance a bit of a challenge. But otherwise, everything was great.

Review 49：Employees are very friendly. Beds are super comfortable. Great pool facilities. And wonderfully central.

Review 50：Centrally located hotel, very friendly staff, very spacious room and very comfortable bed! Great value for money!!

Review 51：No free wifi in the rooms

Review 52：Great happy hour at the bar every day

Review 53：Excellent location for shopping and dining. Near transit lines. The room was large with comfortable beds.

Review 54：bath tub needed new caulking

Review 55：perfect view from our room

Review 56：A true five star - especially in terms of service!

Review 57：very relaxing after a long flight

Review 58：Great staff

Review 59：Poor internet access in rooms.

Review 60：Great location, friendly staff, good facilities.

Review 61：Kingsize bed too soft and hard on the old back

Review 62：Location, staff, food etc

Review 63：Additional charge for wifi...REALLY??

Review 64：very helpful professional staff

Review 65：I hate paying for wifi....a complete rip off!

Review 66：Large and comfortable hotel, well located in the downtown area, youcould walk everywhere

Review 67：They didn't change the bed sheets

Review 68：Great locations

Review 69：$40 per day for wifi, $8 for a bottle of water.

Review 70：Location

Review 71：facility could use a fresh update has old ppl smell.

Review 72：location was excellent staff was very friendly view from room was excellent. 17th floor!

Review 73：The location was prime. Easy to walk to Canada Place, restaurants, train and prime shopping

Review 74：Hated being right next to the elevator

Review 75：staff and location

Review 76：Nothing

Review 77：Location, beds and view

Review 78：Dirty window for viewing, and no cheap access from Vancouver International Airport.

Review 79：easy walking access to Vancouver.

Review 80：Room smelled like bleach needed to keep window open entire stay

Review 81：Awesome location to shopping, art museum and Granville island.

Review 82：The rooms need to be updated.

Review 83：Breakfast very expansive

Review 84：Concierge went out if their way to help

Review 85：Charge for room wifi.

Review 86：Nothing it was great.

Review 87：All staff were superb. Concierge was most efficient and knowledgeable I have known. Location to Robson Street very close.

Review 88：hotel furniture, carpets have seen better days

Review 89：The facility. The people

Review 90：The staff were very friendly and helpful and the room was really comfortable.

Review 91：Granny style decor and high price for the value.

Review 92：The bed covers were made of a slippery fabric so they kept sliding off the beds.

Review 93：The location is ideal.

Review 94：No free WiFi. Approx.15$/24hrs.

Review 95：Location is very nice. Station, supermarket, many restaurants, and shopping spots are very close.

Review 96：There was no elevator to the pool area.

Review 97：People that worked there were very helpful.

Review 98：mess on check in and mess while there....

Review 99：location

Review 100：No wifi

Review 101：Great location for shopping and restaurants. Comfortable and well appointed rooms. Good breakfast menu

Review 102：I was celebrating my 50th bday and was welcomed with chocolate covered strawberries in my room!!! Quite a classy touch! Felt like a queen!!!

Review 103：Check in times were a little longer than we would have guessed in such a nice hotel.

Review 104：The view , staff ..... all fantastic. Thank you for having us.

Review 105：I enjoyed a pleasant week at this hotel and enjoyed the swimming pool

Review 106：The spa was heaven and the staff wonderful.

Review 107：Paying for wi-fi.

Review 108：Amenities, first class! Excellent location.

Review 109：Parking was $39.00 overnight.

Review 110：The nighty rate was fair. The bed felt like a cloud.

Review 111：pay-for wifi

Review 112：location, style & bar

Review 113：Noisy outside of hotel during night

Review 114：Breakfast staff too slow at taking order we had to leave

Review 115：Sitting people watching in the foyer, swimming in the pool and drinking in the bar excellent

Review 116：I loved everything!

Review 117：Locations Comfort

Review 118：Pillows and mattress - not a fan of feather pillows, mattress seemed worn out.

Review 119：Location and visually appealing

Review 120：Asking for a quiet room and getting noisiest!

Review 121：Quality of room cleaning

Review 122：Charging for WI FI seems a little petty and parking is too expensive at $40 per night.

Review 123：The room was quite small, & there was a lot of construction going on.

Review 124：The location & staff

Review 125：the bathroom

Review 126：the location

Review 127：The service by the door, parking, and he'll staff was impeccable.

The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.