Hotel Crystal

Hotel Crystal descritpion
Crystal Hotel is located in the heart of Lauterbrunnen. The train station and a bus stop are a few steps away. Free parking is available and breakfast and check-in is at the neighboring Hotel Oberland.
All of the spacious and modern rooms provide cable TV, a seating area and bathrooms.
Guests of the Crystal Hotel can enjoy views from the sun terrace of the almost 300 metres-high Staubbach Falls, situated only 10 minutes' walk away, and the mountain panorama.
The train station, providing access to the skiing and hiking areas, is a 4-minute walk away. The ski bus to the Schilthornbahn cable car stops right at the door.
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The staff speaks English——Hotel Crystal's staff speaks:French,English,German
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Facilities of Hotel Crystal
Outdoors :Terrace | Sun Deck
Ski :Ski Storage | Ski Equipment Rental (on site)
Pets :Pets are not allowed.
Activities :Skiing | Hiking | Cycling
Internet :Free!WiFi is available in the hotel rooms and is free of charge.
Parking :Free!Free private parking is available on site (reservation is not needed).
Services :Packed Lunches | Currency Exchange | Meeting/Banquet Facilities
General :Shops (on site) | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private)
Languages Spoken :French | English | German
Reviews for Hotel Crystal
Review 1:Nothing special.
Review 2:Staff was very nice. We liked the breakfast (in Swiss sometimes it is too simple but it was OK) We stayed family of 4. It was not very large room was enough to stay confortable for 4 nights,
Review 3:We were not informed of discounted train passes.
Review 4:The view from our room was fantastic. The Hotel has a common room with complimentary coffee where we can eat our meals.
Review 5:There's not a single thing that we don't love!
Review 6:We are satisfied with everything here. The meals in the restaurant were delicious. The mountain view was gorgeous. The receptionists were helpful. The host and phostess are a very nice couple. My son developed an acute allergy, which we could never have expected. The timely and warm help from the host couple really made it less difficult for us. We cannot thank them enough for that! Will definitely come back and stay again!
Review 7:The latest check-in is at 6pm, but booking.com lets you believe that you can check-in later on, e.g. at midnight. So be careful and plan to arrive at the hotel by 6pm.
Review 8:Great location, close to everything, breakfast was great across at Hotel Oberland. We were very late checking in due to traffic and bus issues, but they were very accommodating. Great service!
Review 9:Best bits were the location as its central, just up from train station, amazing views, breakfast was continental with eggs, common room with balcony. The facilities and cleanliness were excellent. Would definitely stay again.
Review 10:Can't think of anything!
Review 11:The staff were helpful, not too far from railway station. They stored our luggage while we hiked elsewhere overnight. Communal area with free tea/coffee and balcony with view.
Review 12:Friendly, welcoming reception in hotel and restaurant. Good information and advice. Great location and access to other areas. Spacious room, clean, good view, tea/coffee making nearby. Restaurant meals very good.
Review 13:Perfect!We got a room with fabulous mountain view! My parents were so satisfied! Strongly recommended! Staff are very friendly and helpful! We have nothing to complain.
Review 14:The beds might be too firm for some.
Review 15:The location was superb. The room was very clean, tidy, and pleasant. Staff was helpful and parking/breakfast added a good value to the cost of the room.
Review 16:Booking.com description had room as mountain view room. We were given a road facing room on first floor. On Friday night, the road noise made us feel as if we are living on the pavement. Our repeated requests for a room change were rudely ignored by the owner ( we were made to feel as if we were unwanted guests at the property). We would never stay back at this property.
Review 17:Central location. Great breakfast
Review 18:Located in the picturesque town of Lauterbrunnen. The rooms are very spacious and comfortable, has everything you need. From the window of room offers breathtaking views of the mountains. The hotel staff is friendly and helpful, always ready to help you. Thank you for your warm welcome. The hotel has an elevator, private parking.
Review 19:Upon checking in, the receptionist was a bit irritated cause we arrived in Lauterbrunnen at around 9:30PM. According to him, check-in was until 6PM only, and it was stated in the booking confirmation. I heard him mumbling about customers not reading the info stated there. But I checked it before I even scheduled our trip, and it was stated there, according to Booking.com, that check-in time is until 10PM. But aside from that, our stay in Crystal Hotel was amazing.
Review 20:Our room was big, so that's a big plus. And it's clean. The view from our room was amazing. Also, the beds were soft.
Review 21:Reception isn't 24h, so plan ahead and inform the staff prior to arrival if its past 10pm
Review 22:Friendly staff, big rooms (3 beds) and great location- few minutes walk from Lauterbrunnen station as well as the Staubbach falls and bus stop (to Trummelbach falls and cable car to Schilthorn) right in front.
Review 23:- WiFi is weak signal though we tried to use it in Lobby/Guest area - no microwave or any cooking in pantry
Review 24:- Good breakfast with egg - Have elevator service - Large space in room - good location and parking - nice infomation from staff
Review 25:The location was perfect , bus stop right out front with a regular service in either direction for train to wengen or gondola to murren Across the road there is a great restaurant with very good food and service , supermarket a short walk away
Review 26:None!
Review 27:Room size for 3 adults was great. Location to train station was terrific, just a short walk. Very friendly service from all of the staff from the moment we arrived and left out bags prior to check in. Very helpful service when booking things. Great restaurant. Good wi fi Greatly enjoyed our time in Lauterbraunen.
Review 28:Great hotel with very accommodating and friendly staff. Room was very clean and comfortable, with great beds. View from the balcony towards the Staubach waterfall was amazing. Breakfast was delicious and plentiful. Good parking and free WIFI. Very quiet location even though right in the centre of Lauterbrunnen on the main road.
Review 29:Room facing street was very noisy. No proper curtains meant poor privacy. No handwash. No bin in the room. No kettle or tea-making facility. Beds could have been more comfortable. On the whole, room need updating and more comfort. Ok for budget hotel but surely you can find better for same or lesser money. Had a hostel like feel.
Review 30:Staff was helpful and friendly. Dinner at Hotel Oberland was good, breakfast was ok. Wifi was good speed. View of the falls.
Review 31:1. recetion lady said that she knew internet speed too low but she would not fix it 2. bad location 3. noise 4. i very regret stay this hotel
Review 32:nothing
Review 33:Breakfast was served in the Oberland hotel, opposite of the Crystal hotel. The wifi was not working in the Crystal hotel although the reception manager in the Oberland hotel denied it and didn't want to do anything about it and we had to use the wifi facility in the Oberland hotel.
Review 34:Good large room, beautiful views, middle of the Lauterbrunnen town, building is a depandance of the Oberland hotel on opposite site of the main street.
Review 35:The wi-fi is ok but not good enough. At times, need to go to the balcony to get better reception. Reason being the network is located at Hotel Oberland across the road. Lighting in the toilet could be brighter.Too many houseflies in the restaurant but is expected because of the cow manure and cows.
Review 36:We were staying at quadruple room. The view from our balcony was fantastic. Room is clean and spacious. Not far from train station. Breakfast spread is ok.
Review 37:The staff were extremely friendly and answered to all our question patiently. The place was in a beautiful location.
Review 38:everything - very personable staff, good food, helpful staff, easily accessible location
Review 39:Fantastic service and location. Couldn't fault it in any way. Great find
Review 40:many flies during breakfast
Review 41:The veiw
Review 42:Nothing
Review 43:The best view in the village
Review 44:A simple wifi extender would permit wifi access to the upper floor.
Review 45:The food and the staff.
Review 46:Nice view, great location
Review 47:The views from the window and from the verandah.
Review 48:the staffs are very friendly and helpful~~~the breakfast is fantastic, location is good as well.
Review 49:very few outlets for charging in a room that slept at least 3
Review 50:Great staff, great location.
Review 51:Centrally located but quiet. Nice view from the hotel room.
Review 52:Location, breakfast
Review 53:The hospitality.
Review 54:Noisy streat right outside, a bit expensive
Review 55:Spacious room, practical furniture, WiFi, good location - close to the rail station and cable car
Review 56:Good location, 0.2km from railway station. an playing room with some toys for children. Helping stuff.
Review 57:Location is good.
Review 58:service, in-room facilities
Review 59:Lift
Review 60:Freindly and helpful
Review 61:Breakfast, bathroom
Review 62:Friendly staff, dinner at restaurant
Review 63:Our room was new, and very nice. Breakfast was across the street in a companion hotel, and had a pretty good selection including cereal, juice, yogurt, breads, and plenty of coffee, which was pretty good. Location is perfect, right in the center of the small town of Lauterbrunnan. We followed the suggestion of the hotel owner for hiking and riding trams to the mountain peaks, and had a great day. We would stay there again.
Review 64:2 twin beds instead of a double or queen, which seems to be common in many Swiss hotels.
Review 65:Owners were great. Did everything possible to make our stay comfortable and fun. Food was great at their hotel across the street. The breakfast was plentiful and fresh. Great coffee with steamed milk. We had dinner there also and the food was excellent Swiss cuisine and reasonably priced. We had room #12 and the view out our windows was spectacular.
Review 66:Hardly any body soap in the container at the bathtub. No TV remote control in the room (though we didn't watch TV).
Review 67:Location: amazing view of the Staubachfall. Breakfast was good. Free parking. Reasonably late check in.
Review 68:Few minutes walk from the station. The reception actually at hotel oberland (opposite cystal). We were staying at quadruple room. Room was vey spacious, there's 2 chairs in between bed and a table. The lady (i think she's the owner) was very helful, she explained to us where and how to go and optimize our swiss pass.
Review 69:Liked Everything, we stayed at the Main hotel building which was Hotel Oberland, over the road from the Chrystal, owned by the same owners as offered by them on our arrival. Owners and staff were absolutely wonderful. Ursula and her staff were really welcoming and absolutely fantastic. Highly recommended.
Review 70:no
Review 71:nice place to stay, good view from room. 5min from hotel to railway station, friendly staff. Breakfast is also good. If possible, I'll choose this place next time.
Review 72:it was a bit upslope from the train station which made it difficult when pushing heavy luggages but overall it was still acceptable :)
Review 73:very friendly and cheerful reception staff, lovely location with beautiful scenery, quite close to the train station, allowed us to check in early which was great, enjoyed my stay in this hotel! :)
Review 74:nary a murmur
Review 75:The receptionist was very friendly and kind. The dinner at the restaurant in the affiliated Hotel Oberland was good. Hotel Oberland is at the other end of the street. The scenery of Staubbach Falls from the room was good. The hotel is near Lauterbrunnen station.
Review 76:Quite expensive from basic facilities point of view. However, in Lauterbrunnen, this is one of the best choices.
Review 77:Excellent staff, Good restaurant, perfect location. The hotel owner is a very nice lady. She offered a lot of good advices. Talk with her if you are freshman in Lauterbrunnen.
Review 78:Stay in the ground floor apartment. Everything is provide. Supermarket is nearby and it is really convenient to travel between train station or cable car station. Great place to spend with family. I hope I could stay longer. Murren is another great place to stay or visit during the day. Our family had a great time there.
Review 79:Switzerland is expensive and that was reflected in the hotel food anddrink prices.
Review 80:The staff were so friendly especially the owner the accommodation wasclose to the railway station and the food was good.
Review 81:Everything. Location was great, very short walk from the station. Gorgeous view from room, street and balcony of the common room. Crystal is located in a separate building, with services provided through Hotel Oberland. You have to cross the street to get breakfast, and see the front desk staff, but that was no problem. Often it seemed we had the whole place to ourselves, our large room, the large common room, with a kettle, and the wraparound balcony from the common room. We liked this, although some others may not like the isolation. It is quite safe, though. The main door, which opens automatically during the day, closes at night and can pnly be opened with your room key card. Breakfast was great in a large room in Hotel Oberland. The hotel can sell all train tickets for the region. The Postbus stopped right at the hotel doorstep. All in all, a very good choice.
Review 82:Perfect lacation, easy to Schilthorn and jungfrau. Kindly staffs, very patience to introduce around information,prepared a takeaway breakfast for us. Clean RoomI and Perfect facilities, we must be recommend for friends travling here.
Review 83:The heating was cold when we came in the room. I asked the lady owner,she said it was warm room and needn't heating. I said it was snowingwinter and we did need heating. Then she said the room was not cold likeoutside! It was unbelievable and I could not accept it even her husbandchanged the room for us at the end.
Review 84:The location is good.
Review 85:Wifi was very slow and didn't work in the rooms.
Review 86:The room was very clean and spacious. The view was amazing. The balcony has a perfect view of the waterfall.
Review 87:Wonderful view from room. Great breakfast options and super comfortable bed.
Review 88:tooo expensive
Review 89:location is beautiful
Review 90:Not much choice for breakfast.
Review 91:Good location. We got the triple room, good view.
Review 92:The mountain view from our room is breathtaking.
Review 93:The location, near shops, the train station, and the waterfalls. Tidy rooms, with a lift. Breakfast was good. Very helpful hosts.
Review 94:Everything was just fine.
Review 95:The rooms were clean and exactly what you would expect.
Review 96:Absolutely gorgeous views and location excellent. The staff needs some recommendation - always helpful where to go and how to get there
Review 97:Magnificent view from balcony.
Review 98:service
Review 99:Excellent value for money. Big room with quad beds. very clean. Very gracious hosts.
Review 100:location is good, room is clean, very good
Review 101:beautiful. place. I. like. and. love....
Review 102:Great location,large rooms, friendly staff, reasonably priced
Review 103:English-speaking, helpful Plates overflowing with good food
The Fine Print
Please note that check-in takes place at the neighbouring Hotel Oberland.Please note that all additional guests (children and adults) will be charged separately for breakfast.Please inform the property in advance about the total number of guests (children and adults) and include the age of the children.Please note that from 13 December 2015 until 6 April 2016, the property's restaurant is closed on Tuesdays and Wednesdays. Breakfast is still served.