Monte Carlo Inn & Suites Downtown Markham


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Monte Carlo Inn & Suites Downtown Markham sells fast on our site. Guests of the Monte Carlo Inn & Suites Downtown Markham will find an indoor salt water pool and suites with in-room spa bathtubs, just 2 miles from the Buttonville Airport.
This hotel, with free Wi-Fi available throughout, has fireside seating in the large lobby and lobby area.
All rooms in the Monte Carlo Inn & Suites in downtown Markham include cable TV, a work desk and ironing facilities.
Breakfast is offered to guests of the Monte Carlo Inn & Suites Downtown Markham, and meals can be enjoyed in the hotel’s on-site restaurant.
The Monte Carlo Inn & Suites Downtown Markham is easily reached from Highway 404. The Markham Museum is 6 miles away.

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The staff speaks English——Monte Carlo Inn & Suites Downtown Markham's staff speaks:Chinese,Italian,English
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Facilities of Monte Carlo Inn & Suites Downtown Markham

Pets :Pets are not allowed.

Activities :Fitness Center | Indoor Pool (all year)

Food & Drink :Bar | Restaurant with Dining Menu

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Room Service | 24-Hour Front Desk | Express Check-in/Check-out | Baggage Storage | Meeting/Banquet Facilities | Business Center | Fax/Photocopying

General :Newspapers | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private)

Languages Spoken :Chinese | Italian | English

Reviews for Monte Carlo Inn & Suites Downtown Markham

Review 1:Breakfast needs more choices that includes additional $5,00 upgrade. Uncomfortable beds.

Review 2:Smooth heat system, flat screen tv & fast internet connection, clean & spacious room.

Review 3:The comforter was way too heavy, had to use our own sheets, and the curtains couldn't be fully closed.

Review 4:Nice location, very good value, kind staff, free WiFi and free breakfast were definitely a plus.

Review 5:Have not tried its breakfast. Had a couple of cafe only. (Lots of brunches in restaurants nearby☺)

Review 6:Room is clean and warm. Beds are comfy. On site free parking. Free wifi. Hotel seems new. Worth the money.

Review 7:The Indoor Salt water pool was inaccessible.

Review 8:The Hostess was amazing, her name is Michelle. Firstly, she took the time to show me the insides of all the various room available. My wife and I were celebrating our 5 year anniversary and she definitely made it special by giving us a bottle of wine as well as a later check out time. We will definitely be staying here again!!! Thank you, Michelle!!!

Review 9:Saw a huge bug in the hallway. Jacuzzi corners were dusty, carpet was dirty, staff was rude when we arrived, breakfast was measly and not fresh. Pool was freezing cold and the area by the pool was not sully decorated or finished.

Review 10:Jacuzzi suite. Walk in shower. Free breakfast.

Review 11:The room was very nice and clean however it was a wheelchair accessible room but I'm not in a wheelchair so the bathroom was not functional for me. The shower was awkward and the sink area had no counter space.

Review 12:Very clean and comfortable. Good size room and had a nice desk area for working.

Review 13:the only thing is that on the floor I was on it had a funny odor like BODY ODOR..also that you have to go to the front desk for your breakfast voucher it is to bad that like the breakfast menu wasn't included instead of having to pay it seperate

Review 14:I like the fact that they always have someone at the front desk.also it is very quite so one can have so rest and relaxation. also it has a pool..

Review 15:The bed was not comfortable, four pillows were the same size, too high. The breakfast was not good, coffee was not warm enough and short of staff.

Review 16:The room was clean and spacious. The air quality was good. The restaurant dinner foods and services were good.

Review 17:Check in was a breeze. Friendly profesional and very helpful staff. free breakfast. Beautiful suit. I visit this part of the city atleast once a month And i just confirmed my reservations for my next visit.

Review 18:Didn't like the cheap blanket (flannel/linen sheet combo) used. Would have preferred a plush comforter.

Review 19:Very clean and updated hotel. Very friendly staff. Bed could have been firmer but that is my own preference. Free breakfast (even continental) gives extra value! Usually stay at the Hilton Suites but the great rate ($119 MC vs $179 HS) plus the free parking (HS + $10) made this a no-brainer!!

Review 20:Towels was to rush and no robes to wear . Also no water to drink in the room . I try to order and the reception told me to get from the machine outside. So , I have to get dressed to go outside and just found out I did not have enough change to get water.

Review 21:I love The location , Very quiet And clean.

Review 22:No gluten free options for the continental breakfast.

Review 23:The suite with Jacuzzi was big and open concept. Very comfortable after a busy and stressful weekend.The bed was very comfortable (king size) and we slept like babies.

Review 24:*Accidently picked bed that was 'too soft', yet; exceptionallycomfortable.(room w/double-Queen sized beds)

Review 25:*Fairly good location. Able to access fairly easily by ttc,+; yrt '@front-door'. *Central Air'. Exceptionally clean.* Late 'check-out, (2hours delay) due to late 'check-in'. *Surprized! -. Able to register online, AFTER 12:30 a.m.!! * Reasonable+AFfordable 'late' price.

Review 26:Your hotel's breakfast is the worst I have ever come across of. Even Comfort Inn's breakfast is better with a better price value. I don't want to ever book your hotels again and I would never introduce this hotel to my friends or family

Review 27:I didn't like that I was offered an upgrade to suite but wasn't told it's a suite fitted for accessibility. There was water all over the bathroom when my son took a shower.

Review 28:The bed was good and I liked the free WiFi

Review 29:I would have preferred to see better breakfast options.

Review 30:Friendly staff. They were amazing from day 1 till we departed. They made life easy for us who didn't know our way around town.

Review 31:I did not like there is a smoking area at the entrance. And the pool is on the same level. You walked to the elevator the elevator most of them have water in it from the pool that people to and from the pool

Review 32:The view and quietness

Review 33:Pool water was too cold, would have liked it warmer.

Review 34:Everything was very clean and well-maintained. Marble throughout, good quality everything, nothing broken or worn-out. Staff was courteous and professional. My kids loved the pool. It was too cold though, supposed to be heated, I was expecting it to be warmer. The room was very comfortable and spacious. We stayed in a wheelchair accessible room, that's why everything was so spacious. It was great to have a small fridge and microwave in the room. I had brought some drinks and snacks for my kids, and was able to keep them in the fridge, and make popcorn and heat up some snacks for them. Breakfast was the usual continental style with a good variety of choices (included in the cost of the room). You could also get an eggs-and-sausages style breakfast for an extra $5 but we didn't order that. Did not eat in the restaurant, but had a look at the dinner menu and it had some really interesting dishes that I would have loved to try if my kids weren't with me. There was nothing on the menu my kids would like, it's more geared for a grown-up palate. The location was very convenient for me as well, as it is easily accessible by public transit. There are some restaurants within walking distance from the hotel as well. All in all, we enjoyed our stay and I would go back again! Perhaps in the winter so I can use the fireplace that was in the room!

Review 35:The continental breakfast could have had a bit more, but it was exactly what you would expect for a free breakfast. There was a hot breakfast menue avalae for a additional price.

Review 36:The staff were extremely friendly and helpful, the rooms and hotel itself were very clean and up to date. The beds and pillows were very comfortable, beest sleep I've ever had in a hotel. The Rivera suit was deffently a good choice for a young couple who wanted a nice romantic getaway.

Review 37:Assigned wrong room on check in. Pool extremely COLD. Staff did not explain that you needed to check with the front desk for breakfast vouchers. Not full breakfast, continental. Eggs, pancakes etc. available for extra cost. Insufficient linens for sofa bed.

Review 38:Room assignment situation quickly fixed by staff. In addition extra linens provided on request. Restaurants short drive. Close to where our function was on Sunday. Close to major highways 407/401.

Review 39:You have to get a ticket every morning from the counter to go to breakfast. Why don't they give the guests tickets and tell them that the tickets are non-transferable and outside guests will be charged $25 per person?

Review 40:Good location and cost.

Review 41:Only exception was that I was made to charge $100.00 as a security deposit which is already charged to my debit card. However, I am told that this will be rolled back to the debit card in 3 to 4 days as per prevailing practice.

Review 42:Everything from location, bed room furnishing, reception, restaurant services, parking etc.

Review 43:I didn't like the jacuzzi in the middle of the room and not in the bathroom. The kitchenette was not effective for us, it had no sink and was too small.

Review 44:I liked the location, the room was clean, WIFI was very good. The staff were friendly and helpful.

Review 45:The pool was kept at a low temperature hardly were able to use pool which the kids wanted to do daily. Their lips were turning blue . We complained quite a few times about the pool being cold.

Review 46:Quiet and jacuzzi tub was nice

Review 47:The breakfast was mediocre and the same everyday. No hot choices such as scrambled eggs or even a waffle iron available at all.

Review 48:The hotel seems to have been recently upgraded. So we were pleasantly surprised by how nicely it was done. All of the staff we dealt with were friendly and helpful.

Review 49:I liked that the rooms were modern, comfortable, spacious and clean. I also liked the decor of the hotel. The staff was polite and helpful. Free breakfast was a plus.

Review 50:I had requested a room on a lower floor I was given a room on the 5th floor. I was not even offer an explanation or apology for this action.

Review 51:It was an excellent and clean establishment.

Review 52:Everyone there was helpful & accommodating. Close to variety of restaurants & malls & Hwy. pool was warm & clean & love the salt water. Love the free wifi in the room.

Review 53:The rooms with two queen beds are very small Ok for two people but not 3 or 4 Thank god for the upgrade to suite much more spacious

Review 54:All the staff were great polite and accommodating.Free Parking ,free internet. Breakfast is continental but fresh and good rooms are clean beds are comfy

Review 55:for a double queenbed room, better to offer enough towers for 3 or 4 guests, not just two sets.

Review 56:clean, comfort, free parking, free wifi. location. staffs...

Review 57:Quiet hotel, relatively clean. Breakfast was "semi-warm" and was disappointing compared to other similar breakfasts at same type of hotel. Good price point offered by booking.com.

Review 58:Complementary breakfast was meagre; fruit salad, pastries and rolls weren't replenished (baskets were empty); coffee was poor; no small spoons available (had to use very large cereal spoon for a small yogurt container); no ice water or decaf coffee was on the buffet.

Review 59:Bed was very comfortable and room was quiet and very clean.

Review 60:Super staff - helped me solve an issue quickly and without any hassle. Great room, comfy beds ~ really amazed - will stay with this chain alot more. Breakfast was super, we arrived early and the staff were very accomodating!! GREAT JOB to everyone

Review 61:THE BREAKFAST STAFF NEED TO BE TRAINED, NO KNIVES OUT OR NAPKINS. NO DIRECTION WHEN COMING IN, NO, CHEEZE SPREAD OUT. WHERE IS THE COFFEE, JUICE.

Review 62:THE ROOM, & STAFF

Review 63:The staff was very receptive & complied with my requests immediately. The room was spacious & very cozy with pillows & all necessities provided.

Review 64:When we booked our room at evening,there is trainee who told us the breakfast on the next day will be postphoned to 12pm because today is new year eve and everybody sleep late. However, next morning when we go to breakfast at 11, the front desk told us the different story. They told us the breakfast indeed end at 12, but the free one end at 11,and if we need breakfast, we must pay for it. In addtion, we asked for stay late. They are fine with it. But my door swipe card did not work after 12. We were locked out when we finish breakfast. We asked help from front desk, they did some change in the computer and told us we can open the door now, however,we still cannot open the door. And i went back to the front desk again for help. We live in 5th floor. I run back and forth 3 times! Can u believe that?!

Review 65:Good price Good location

Review 66:To begin with, our fridge didn't work and when we called front desk for help they couldn't do anything regarding the issue. Secondly, the bed was extremely uncomfortable. It was very stiff, my sleep was soo terrible that I missed my own bed at home. Lastly, even though we requested for late checkout when we arrived, the maid ended up banging on our door at 11:45 AM when we were still sleeping. The lack of customer service, the comfort of the bed and lack of staff communication was a big turn off and therefore I don't think we will be returning back to the Monte Carlo unless these changes can be improved.

Review 67:The parking is free. Check in was quick and easy. Complimentary bottle of wine and chocolates. Room was clean.

Review 68:"Breakfast included" was very low-rent (mostly bread items).

Review 69:Brand new building. Clean. Comfy. Friendly and helpful staff. Not sure that the middle of an industrial park qualifies as "downtown", but the location was good for traveling by car.

Review 70:Don't go for the breakfast! Consider that none is included... they don't even give you orange juice and coffee. You have to pay extra for those. The pool is very clean and with salted water but small and very shallow.

Review 71:Friendly and efficient staff. The room was very clean. Great little gym.

Review 72:billed as hot breakfast. was a continental breakfast. had to pay extra to get hot breakfast. was one of the reasons booked this hotel. misleading advertising

Review 73:beds were very comfortable good pillows. location very convenient to get to hwys.

Review 74:They are located downtown so there is a bit of outside traffic noise but nothing too bad and it's to be expected in a downtown location.

Review 75:I was in a room with a spa tub and king bed and everything was lovely. Nice fireplace and bed and bathroom...coffee maker, mini fridge, safe everything you could want in a room with a nice open layout. Good decor, friendly staff. Great value and service.

Review 76:the shower head was broken so we had to hold it with one hand to shower, then apparently someone was running prostitution out of the room opposite us since a guy kept banging on the door asking for his money, my wife called the front desk but this went on for 2 hours at 4 in the morning I think the cops should have been called

Review 77:The breakfast buffet was terrible: cold coffee, rock hard pastries, very limited selection, and we still had to get a voucher at the front desk for it.

Review 78:The people at the front desk were very friendly and helpful.

Review 79:I was put in a room for handicaps... I don't even park in handicap parking... kind of feels disrespectful... But the worst thing was the toilet seat had urine on it! dry crusted urine! Made me wonder what else wasn't clean that the blind eye could see!? The room had a little funky smell as well... Wasn't a great first impression

Review 80:I loved the fireplace and the cute folded towels (heart and butterfly)

Review 81:-you cannot swim in such a tiny swimming pool right in front of the reception desk -the breakfast included has very limited choice, prefer more fresh fruit, normal bread and boiled egg. There is no hot food included whereas minimum a boiled egg will be welcome.

Review 82:-clean and tidy -close to Chinese shopping center and eateries.

Review 83:The $100 deposit and room check was a shock and a first. The parking is very inconvient to the front desk, if I had want to do a marathon I would have entered one. Won't stay here again. Good thing I had my reservations on my phone, to bad they didn't have it or the correct room requirements. The second room was better.

Review 84:Was comfy

Review 85:The room was ok. Nothing stood out about it and I expected it to be a bit nicer for the price. Seemed outdated for a newer hotel.

Review 86:Great customer service. Prompt and friendly. Check in was fast and easy and checking out was good too. Quiet hotel. Very relaxing atmosphere.

Review 87:-the breakfast buffet had very few choices and we ended up buying our breakfast -the check in desk was badly located and difficult to find for first-timers, and one with a walking/mobility problem

Review 88:-it was close to everything we needed -it was surprisingly quiet

Review 89:All amenities, attractions etc.were not within walking distance and you had to dive everywhere. Would like more Taxi/bus information at check in.

Review 90:The Hotel was beautiful. Clean and quiet if you request quiet. There are some rooms close to the banquet hall that might be a little noisy. I can't wait to come back!

Review 91:The check in girl couldn't find my name on arrival. She asked me to go to the business center and find my e-mail. Then she asked me to print it and there was no paper and no toner. She came there and took the information and tried again and she couldn't it. About 20 minutes later she found it and she wanted me to give another credit card as my wife was not with me. We were there to attend a wedding reception of my son and his bride at a nearby banquet hall and she couldn't be there as she had to be there to receive the couple. I came to your hotel to do a quick change and get back to the banquet hall. At the time of booking, an option was available to use any method of payment at the check out. When I told her that my wife will be there at the check out, she was adamant the either she should be present or another card should be produce. My point is that even if we didn't show up at the hotel, you would have still charged on my wife's credit card as there was a hold on her card for the entire amount at the time of booking. I almost missed the arrival of my son and his wife as I had to spend almost 30 minutes to check-in.

Review 92:A/C was difficult to adjust temperature and very noisy. Complimentary breakfast is a little lame in comparison to other hotels we've stayed at

Review 93:Location is great for access to 404 and Markham. Staff is very friendly and helpful

Review 94:There are some minor issues that I would like to mention. 1. The indoor pool has a brown rim at the water line. This should be cleaned more often. 2. The bathroom curtain smelled not good. Needs to be washed or replaced. 3. We were two adults and two small kids but we received only towels for 2 persons. I had to get more towels from the pool area. 4. The child crib that was put into the room was not clean at all. There was no linen provided. We did not use it. 5. The computers in the business center were infested with viruses and I was not able to print documents since many print jobs of previous guests were in the line up. The computers need to be maintained better.

Review 95:The Hotel in general is very nice and the staff is very friendly.

Review 96:When you look close you can see some unclean areas. When I was in the washroom I noticed the corners of the washroom had built up filth. I suggest checking the rooms before you use them. When an event is on every hotel guest knows because you have to go through the area where the event is being held in order to get to your room.

Review 97:I liked the room and the facilities. The bed was extremely comfortable! The climate control was great!

Review 98:I went to this hotel to check in 2pm or so in Aug 6, 14. The staff at front desk said the room I book is not ready yet. She asked to come back at 2:30. I came back at 3:30, but the room still was not ready. Eventually I check in almost at 4pm. The pool also was not ready for use. I request the front desk to call me when the pool is ready for use, but nobody call me until I came down to ask for myself to find out the pool is ready for use. Breakfast has too little choices to choose from. The cup and the plate is too small. In my experience, I have never receive no room when I check in and never have to leave and come back and wait. The web site said the check in time is 2pm. It is not true. Also the carpet in the room is very very dirty.

Review 99:The continental breakfast they provide it is subpar. They should do better for the room price they ask for (starting with increasing the plate's size)

Review 100:Hotel is in newer condition

Review 101:The location of Monte Carlo Inn was away from the busy Highway 7 where I have stayed in the past at other more expensive hotels. The staff members were courteous, and they promptly resolved any requests and issues that I brought to their attention.

Review 102:No shower cap available that day

Review 103:The jet pool and the coffee teas breakfast

Review 104:Slow front desk service

Review 105:The most comfortable beds in any hotel so far

Review 106:Had a king suite with no room service....? Why?

Review 107:Clean hotel/motel.......front desk workers were very nice, pleasant, attractive

Review 108:The matrix is not comfortable and the Ned is not at all clean. Also the breakfast is very simple not options.

Review 109:Looks new hotel. Fast internet.

Review 110:Bathroom towels

Review 111:Very helpful staff. Great location for our stay.

Review 112:The price

Review 113:The jacuzzi

Review 114:Nothing

Review 115:Cleanliness and accommodating

Review 116:non English phone book

Review 117:Location

Review 118:Nice hotel. Good on site restaurant. Stayed for 2 nights on either end of a trip. Everything was very good. No complaints.

Review 119:Free breakfast could have been better

Review 120:Nice room, good staff

Review 121:Sofa bed was very hard and uncomfortable. Breakfast was not up to standard as compared to other suite hotels.

Review 122:Good location and available suite

Review 123:Great location. The room we had, had a jacuzzi which was wonderful. Staff could not have been more helpful.

Review 124:The staff at the counter is not well trained. Don't know how to get information from the computer.

Review 125:It is convenient.

Review 126:Body smell in the room.

Review 127:N/a

Review 128:What's not to like I had a wonderful time there..we will be back in the future

Review 129:Really liked the room it was a junior suite so i felt home away from home. Room was very clean. The rate was very good booked online

Review 130:Ideal location for my purposes.

Review 131:The breakfast has not much to offer.

Review 132:The location.

Review 133:Staffs are nice and willing to offer help. Offered to change line when dirt was found. Offered compensation too.

The Fine Print

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.