Berlor Airport Inn

Berlor Airport Inn descritpion
Berlor Airport Inn sells fast on our site. Airport Hotel Berlor is located just one mile east of Juan Santamaría International Airport, and offers a free airport drop-off service. It features an outdoor pool, free hot breakfast and colorful rooms with free Wi-Fi.
Rooms at Berlor Airport Hotel are simply decorated, with tile floors and wood furniture. All rooms have air conditioning, cable TV and a private bathroom. Limited free phone calls are included.
The restaurant and bar opens for dinner 6 nights a week, with specialties including filet mignon, fresh local fish and fine wines. A wide range of dining options can be found in San Jose, a 20 minute drive away.
The tour desk at the Berlor Airport Hotel can arrange guided tours to Poas Volcano, a 45 minute drive away. The staff at the 24-hour front desk desk can also arrange car rental services.
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The staff speaks English——Berlor Airport Inn's staff speaks:Spanish,English
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Facilities of Berlor Airport Inn
Outdoors :Outdoor Pool | Grounds
Pets :Pets are not allowed.
Food & Drink :Restaurant | Bar
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Shuttle Service (free) | Airport Shuttle (free) | 24-Hour Front Desk | Tour Desk | Baggage Storage | Laundry | Ironing Service | Fax/Photocopying
General :Non-smoking Rooms | Family Rooms | All Spaces Non-Smoking (public and private) | Air Conditioning | Designated Smoking Area
Languages Spoken :Spanish | English
Reviews for Berlor Airport Inn
Review 1:1) The staff at the reception speaks no English! It's very strange for an airport hotel, since you have to spend 15 minutes trying to explain to them that you need a taxi. 2) From an airport hotel I would expect some facilities to work 24 hours - like a coffee machine, snacks sale etc. We had to leave at 2 am and couldn't even get a coffee - even though there was staff working at the bar. 3) The most outrageous thing is that when you are trying to pay for your room by card, they make you fill in a questionnaire, where you have to provide ALL your card details, INCLUDING CVV! In other words - all the information that anyone needs to use your card. Otherwise they don't accept the payment, even though they have a credit card terminal. I tried to explain to them that it's illegal to require such information, but like I said, they don't speak English and keep saying it's "Hotel Policy". Amazingly, lots of people do leave this information without any doubt! Be careful!
Review 2:Nice airport hotel with a small pool.
Review 3:Could use reading lamp near the bed.
Review 4:The outside area near the pool is great for relaxing. The water feature drowns out any noise from the road. The lawn and furniture are well maintained. Like the shuttle service that is included to the airport and the fact that there is a restaurant in the hotel.
Review 5:The staff was really friendly and helpful. The hotel was very nicely decorated and the pool area was beautiful. The restaurant/bar was great for an evening pizza and beer!!
Review 6:Staff was not much happy and friendly. It feels like if we were disturbing then each time we go in and out because they need to open the gate.
Review 7:Proximity of the airport. Room comfortable.
Review 8:I spent an hour at the airport with the taxi dispatcher unable to find a driver who would take me to thee hotel. The moment they hear the hotel's name theey just leave. The room was too minimall - you can barely stand at the one side of yhe bed. This is more like a one-hour stand place. Floors carpeting is generations dirty. Night staff had no idea how to use their credit card machine. Its for me to discover when I come back how many times I was charged.
Review 9:I was driven from hotel to the airport by their own vehicle.
Review 10:The restaurant was not open on Tuesday. I was informed it was the day off for the cooking staff, but this information wasn't available on line to have planned ahead.
Review 11:It was very close to the airport and there was transportation available to the airport. Breakfast was good and ready at the time they said it'd be ready. The room was very comfortable and clean.
Review 12:We did not get a shuttle from the airport (no response from the hotel on time)
Review 13:For the price, it is quite decent. The restaurant is small but the pizza is good.
Review 14:Some rooms have no view, (wall), Price was high for the amenities in comparison. Quite, close to airport, and driver was ready on time. But nothing much within walking distance as very general business location. Two wall electrical outlets in room, could not reach with laptop cord to get the Comp in a work area, went to front desk to ask for a extension cord and another lady at front desk was with no caring, and said "NO". Then needed to get last minute work done on my computer, asked if I could take breakfast plate 75 feet to my room, and same lady responded again with a "NO! Needed a iron and board, (same lady) gives me a old iron, full of burnt starch, (no board), no smile just kind of mean. Needed to make a long distance call to US, needed to go to lobby for call, (no room connection according to this lady again, (not sure). 1$ US charge per minute.I found her to be rude in any of my needs.
Review 15:Upon check in Victoria was very nice and helpful. Also the gentleman who is Bellman/Pizza delivery driver from their kitchen was great.
Review 16:Very friendly staff! We had to leave very earlyto take our plance, too early for breakfast but they made sure there was at least some cereals for the children which was highly appreciated
Review 17:Water takes a while to reach the room
Review 18:Very close to the airport, the hotel has a garden and a pool that are quite relaxing before heading back to your country. They have very good pizzas served by a friendly staff. Rooms are small, but comfortable.
Review 19:Nothing worth mentioning.
Review 20:Very near airport. Free airport shuttle with a wake up call - very geared towards people who are travelling. I was impressed with how they handled my airport transfer and the general efficiency of all the staff.
Review 21:We've stayed here many times over the years. Prices have gone up, but the rooms start to smell a little and the showers are getting in poorer shape.
Review 22:The food is great! their pizzeria is awesome
Review 23:Very clean; wonderful bedding and linen; great restaurant but the wine was expensive; free shuttle to the airport; friendly staff; left too early to comment on breakfast
Review 24:The location is about 500 meter from the airport. The staff is very friendly. We stayed 2 nights, at the beginning of our trip and at the end. The last time we also had dinner, which was great. Good price, great food. The pizzas and everything else. A special thanks to Paula for the friendly service.
Review 25:The room was very basic. Not spotlessly clean, but the sheets were clean and the bed comfortable. It was an adequate accommodation for an overnight stay.
Review 26:Friendly staff were very responsive to my needs.
Review 27:Enjoyed every restful minute: got nothing negative to report
Review 28:At first you may be a little nervous with the location. I am a spoiled American so it seemed kind of like a rough neighborhood. Please don't let that scare you away. The staff was extremely helpful, and the room was extremely comfortable Ibut small but I only needed a bed and a shower. Both were very comfortable. There is a little comfortable bar area and they have the most awesome Italian food I have had in a very long time. Very reasonable too. There is a small pool and a nice courtyard in the back. I was too tired to walk to a store for beverages but they have plenty there for you again at a very reasonable price, cheaper than San Jose or Jaco. In the morning the ride to the airport was very comfortable with no stress. I did not catch the gentleman's name that drove to the airport but he was very helpful with some questions I had, he spoke English extremely well. I will be back for that much needed rest before traveling home. About a five minute drive to the airport so if you're running a little bit behind for your flight it will reduce stress because of the proximity to the airport. Travel Tip : Don't forget the departure tax to exit the country. As of this review it is $29.00 per person.
Review 29:It was easy, conveniently located (weird neighborhood, but didn't need to leave for anything), and had everything you needed onsight. You stay here to get to and from the airport and they made it super duper easy.
Review 30:Having to throw toilet paper in garbage. Pool was a big bird bath
Review 31:Staff was extremely friendly and made my stay a pleasure after airlines through my trip for a loop. Would definitely stay there again
Review 32:Hotel credit card machine didn't work and I had to drive with manager to ATM. Not a good idea. Hotel location is near airport but not restaurants. Food overpriced
Review 33:My wake-up call didn't happen my last day, fortunately I was not catching a plane LOL
Review 34:Friendly, good little restaurant and bar. Pool area nice, I felt safe there. Very helpful finding me a rental car on short notice. Staff all spoke at least some English and were helpful. I would stay there again.
Review 35:Wifi is available on a per-room basis.
Review 36:Commute to airport was short -- free shuttle service to airport! Staff was very helpful questions about local sights and such.
Review 37:It's off the end of one runway so we had big jets come over several times.
Review 38:Very close to the airport. 10-minute cab ride cost less than $2. Nice pool and interior garden. Friendly staff.
Review 39:Various things but that's because it is only a 2-star and I would have preferred a 3 or 4 star but could not get the size of room I wanted at the last minute, so no point complaining therefore!
Review 40:Very near to airport in San Jose
Review 41:Sketchy neighborhhood, room not as nice as it looked in pictures
Review 42:Staff was very friendly and helpful. Shuttle service to the airport was good and the hot breakfast was delicious.
Review 43:Extra Time for Check out : 20$!!! For 2 hours !!! Amazing !!!
Review 44:Situation
Review 45:Staff was friendly and close to the airport was a big plus.
Review 46:The staff were very helpful
Review 47:It seemed shady
Review 48:The guy working was very helpful
Review 49:Location, location, location...this place is horribly located!
Review 50:We had to leave the next morning.
Review 51:No breakfast if you have to leave before 6am
Review 52:Close to the airport, free shuttle (only in the morning though), nice rooms, AC, cute garden with pool
Review 53:Great location close to the airport. Good value for just a one night stay.
Review 54:Shower - not at the level required for this hotel category
Review 55:Location
Review 56:nothing
Review 57:Close to the airport. Delicious and free breakfast. Good value for your money!
Review 58:Very clean with courteous staff
Review 59:Staff doing their best.
Review 60:Nothing ! , I was impressed!!
Review 61:THE GREETING ,SERVICE , FOOD , professionalism ,, all Excellent !
Review 62:Únicamente ruido de aviones pero por la noche es ok.
Review 63:Wife, facilidades, comida, habitación.
Review 64:Pool and location next to rental car agency
Review 65:Lack of places to go out
Review 66:The hotel is located pretty close to the airport and car rental office. The staff fas nice. The hotel has its own parking.
Review 67:very close to airport. Shuttle to airport
Review 68:For a first night in Costa Rica , just a quick place to lay down. Nice people, helpful.
Review 69:Entering/exiting Hwy 1 from the road (Hwy #3?) to Hotel Berlour is tricky and busy.
Review 70:Friendly staff and helped arrange our rental car.
Review 71:No hairdryer. Wi-Fi conection bad in room.
Review 72:Close to the airport
Review 73:Lester was exceptionally helpful and friendly. hotel was peaceful and relaxing after the hustle and bustle of travelling
Review 74:No wifi outside by terrace and pool.but not that big of a deal
Review 75:Good pizza ,cold ac,flat screen tv with some English Channels
Review 76:Poor WiFi connection
Review 77:The staff, food, and atmosphere are excellent. What a great place to begin or end your stay in Costa Rica.
Review 78:Just beside the Adobe car rental with shuttle service to the airport.
Review 79:Grubby dark interior - needs a facelift
Review 80:Very friendly staff
Review 81:Very busy road and a rather industrial area.
Review 82:Free transfer to Airport and easy access to car rentals.
Review 83:HUGE cockroach in our room, dingy, nowhere to eat near here, staff was not very helpful.
Review 84:It is very close to the airport, the shuttle runs all night to the airport.
Review 85:Not very clean. Missing amenities. Location on busy, noisy street.Casual staff (except for shuttle driver lester). Fair food.Unprofessional front desk staff.
Review 86:Close proximity to airport. Good price. Helpful shuttle driver. Nicecourtyard with pool.
Review 87:receptionist did not speak English and she had difficulties to find our reservation room with windows to corridor & noisy as was close to reception
Review 88:close to the airport free shutlle to the airport on the morning by hotel staff
Review 89:my flight got in around 11pm and all i needed was a place to crash until i flew out the next morning at 11. Didn't see much of the place upon arriving but nice surprise in the morning to wander around the property with a coffee and check out the plants and gardens. Slept well, felt safe, relatively inexpensive. I'd do it again for sure.
Review 90:wifi didn't work, police sirens all night. bad part of town?
Review 91:We stayed here because it was close to the airport on our last night in CR. It is run down and noisy. The bed was comfortable and the staff were great, the pizza is also very good.
Review 92:Wifi was disconnecting all the time, had to be in lobby for it to work.
Review 93:Very nice staff, attentionnate and helpful. Clean room, smells good. Very good price and close to airport. 10 minutes of international call for free!
Review 94:It was a small space but perfect for a one night stay and a single person. They have a beautiful courtyard with a small pool and the staff was wonderful helping me to get settled in and get dinner. I will definitely be staying with them again.
Review 95:Having to phone for the pick up and not having a bedside light,thus having to get up to switch the light on and off.
Review 96:The staff, the breakfast, the pool.
Review 97:The one person staff was friendly and helpful. He picked me up within 10 minutes of my call to the hotel at the airport and was always there to answer my questions and take care of any problems. Overall, an excellent experience.
Review 98:Very small room, simple, no windows, furniture looked old and used (meubels zien er gedateerd/veel gebruikt uit).
Review 99:Friendly staff, good service. Room is clean. The hotel is located near to the airport.
Review 100:Limited meal selection with few guests and consequently high price, but good quality.
Review 101:Close to airport, quiet, relaxing garden and pool, couple of snack bars (sodas) and fruit store nearby, shuttle to the airport very early in the morning. Reasonable price. Will return.
Review 102:Your map is not correct! You have the road numbers reversed, and the scale is way off. My taxi spend about 2 hours lost, costing me an additional $30 because the map was valueless! Suggest you get an accurate one promptly! Also, the hotel is just barely in Heredia, not Alujela. May only be a km, but it throws off the directions in the wrong direction. I put this down as a service failure on your part!
Review 103:Quiet and comfortable. Good staff. I will stay there again for my next trips.
Review 104:The room they gave us (room 10) wrieked of a sweaty-foot smell. I'd like to think that the others room did not have this problem but its hard to believe, since we were put in that room when more than 80% of the hotel rooms werent booked. The staff were not very hospitable when it came to serving us a continental breakfast. I wouldve prefered to serve it myself considering the long face that the staff had when i asked for a bowl of cereal.
Review 105:The stuff at the hotel were friendly enough. There was a nice pool and yard area. The staff was helpful and took us to the airport on their free shuttle. They also helped us call for pizza.
Review 106:Room overlooked the back yard where bins were kept so curtains had to be kept closed but not really a problem as we used this hotel as a stopover to and from the airport which was very close
Review 107:Staff very friendly, breakfast was good, we didn't eat dinner so can't comment, very small hotel but were still able to purchase a cold beer!
Review 108:Missed not being more 'downtown', but there were still places to eat outside of the hotel. Very dark bathroom. Black tile with 20 watt bulb, I swear.
Review 109:Hotel as expected, perhaps a bit better than expected, with A/C and tv, pool a bonus. We didn't have time to use the pool, but it looked quite nice. Great shuttle to airport that is included. Room comfy.
Review 110:Some rooms have no window. 30% deposit necessary. Nothing reallyinteresting at walking distance.
Review 111:Good staff, ready to help. Good ratio price/quality Close toairport.
Review 112:I wish it had a full-service bar and dining facility, but that would be silly, actually, for a hotel this size. We walked to nearby stores, bought fresh-baked bread and cheese and had a wonderful lunch/dinner in our room even though they take dinner reservations.
Review 113:We were greeted at 5:45 a.m. with excellent coffee and conversation with Aldolfo. The hotel has a fabulous collection of music memorabilia in its dining room!
Review 114:The surrounding area was a little rough. I did not feel I should be outside after dark
Review 115:The staff were very helpful and considerate. The breakfast was excellent. The room was very clean
Review 116:Helpful guy at the front desk.the airport shuttle is super handy and the room was just what needed for an overnight stop. It was clean and comfortable.
Review 117:Room are a bit old fashionned but it is ok.
Review 118:The location and the night staff, Mr. Lester was very helpful and offered a five stars service to us who arrived late at night.
Review 119:The staff made the stay excellent, they all went out of their way tomake my stay enjoyable. Even provided a phone call to the states withno charge.
Review 120:The rooms we were given look nothing like the pictures on this website.In our 2 rooms there was full carpet that was stained and old. Thelights in the bathrooms were extremely dim. The beds were average butthe bedding was old and ill-fitting, and the bedspread didn't appearto be clean. The walls and doors are paper-thin and you can heareverything that's going on in the hallway and other rooms! I havestayed in many cheap hotels before but this was one of the worst! Wewould not return.
Review 121:The location near the airport was convenient and the shuttle was wellorganized.
Review 122:The room was overpriced for the value. There was no laundry available,the restaurant was closed, and the staff gave conflicting stories aboutwhy these services were unavailable.The hall light was out, the room lighting was dim, the carpeting was spotted and there was an odd smell in the room. We would have left if it had been possible.
Review 123:The pool garden area was very pretty. The a/c was very good andthere was an enormous flat screen tv in the room.
Review 124:The location close to the airport was very convenient for us arriving late in the evening. The staff was wonderful and very friendly. Would stay here again.
Review 125:TERRIBLE EXPERIENCE. 1/ The hotel is not 1Klm from the airport terminal it is 3 Klm. 2/ The hotel does not pick up from the airport. 3/ The airport taxi wanted $20 to take me to the hotel. 4/ The room photos are deceptive. I was offered "internal" rooms with no windows to the outside. The windows shown on the pictures are facing into internal public hallways. They offer NO privacy or external light or ventilation. I complained and was told that it would cost more to change to a room with a window to the outside. 5/ The hotel does not accept American Express like they say on Booking.com and they Emailed me after I booked and was confirmed that they required a different card. The stuffing was hanging out of the bed base. 6/ They forgot to list my 3am wake up call to catch my flight. They thought it funny. 7/ It is 2Klm walk to anywhere half decent to have a dinner meal. 8/ Basically the hotel is a converted old house.
Review 126:Virtually nothing was what their advertisement on Booking.com said
Review 127:Lighting in rooms could be a little better since natural light is lacking.
Review 128:We stayed at this hotel due to it's close proximity to the airport and the value. We only needed a place to sleep and a ride to the airport and this is exactly what the Berlor offers. The rooms are very small but clean and are perfect for a one night stay before a flight. There is also a nice pool and garden area to relax and a very friendly staff.
The Fine Print
Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.Please note that the free airport drop-off service is available from 3 am until 11 am only. Airport pick-up is not included.Breakfast is available from 6:15 am until 9 am daily. Dinner is available from 6:30 pm until 10:30 pm, except on Tuesdays when the restaurant is closed.