Kempinski Hotel Ajman

Kempinski Hotel Ajman descritpion

Kempinski Hotel Ajman sells fast on our site. Featuring a private sandy beach, this spectacular hotel is set right on the Gulf. Kempinski Hotel Ajman has rooms decorated in Arabian style. All rooms features free Wi-Fi.
The rooms have bright color schemes and elegantly-designed wood furniture with a Middle Eastern style. The chic rooms and suites lead onto a private, furnished balcony or terrace. The panoramic view overlooks the Gulf and the lush, landscaped garden.
The staff can help to organize a variety of water sports, including snorkeling, canoeing and windsurfing. For relaxation, Kempinski Hotel Ajman features an expansive outdoor pool surrounded by palm trees and lounge chairs. You can unwind with a massage either on the beach or at one of the 2 spas.
The hotel can arrange private limousine airport transportation. A car rental service is also available.

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Facilities of Kempinski Hotel Ajman

Outdoors ：Outdoor Pool (all year) | Grounds

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu | Buffet-Style Restaurant

Internet ：Free!WiFi is available in the hotel rooms and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Reviews for Kempinski Hotel Ajman

Review 1：It took 2-3 hours to get bed for the child in the room. Restaurants were upper end priced and for us the service and the food in the hotel Chinese restaurant was no big experience.

Review 2：Nice, somewhat old hotel, great views from balcony to sea. Great pool and garden area and excellent beach. Breakfast was good as well service there.

Review 3：The person who checked me in only deducted the accommodation fees, then when I ordered dinner from room service they asked me to sign, then they called me on the phone telling me that I have to pay cash for my dinner.

Review 4：location and beach

Review 5：They do not pay attention to the small personal details, such as I told them it is my anniversary but nobody cares (noting that i had my wedding party in the same hotel), and that i want room in the upper floors even though the hotel was almost empty but they gave me in the lower floors, also the room was not equipped with hot water kettle and i had to ask for it.

Review 6：It is clean and quite place.

Review 7：I have no complain, it was wonderful experience .

Review 8：i really enjoyed there the location the food and the services are excellent , I strongly recommend to all my friends to stay there.

Review 9：It is in a metropolitan area and not far from industry and harbour. It still has a holiday resort feel.

Review 10：An old luxury hotel with style. Nice beach and pool. A selection of restaurants.

Review 11：There was a horrible smell in the corridor that sneaked into the room, the staff is somehow not professional ( we were coming back from the beach with wet clothes and the room door didn't open so I had to go to the reception to activate the key while I'm wet and most of the reception in spite of being free they kept on telling me (please proceed to my colleague and he will help you) Ok you can see I'm wet running in the reception, simply you take the key and make it for me if you want. One more thing, it was my wife birthday, so I asked them to prepare a cake, I've been told they can arrange for romantic set up. It was a lil costly and the cake was so small.

Review 12：Great location, beautiful beach

Review 13：Great ideal destinationbfor relaxing, and enjoying the awesome beach of Ajman emirate. Hotel is great in all aspects, location, service, food, facility. Highly recomended

Review 14：See above Also the cats roaming around thebrekfast area was not good. Even thought it was clearly outside keeping animals away would be easy

Review 15：Toilet paper much too fragile Service at restaurants was variable For a example at the Zanzibar Bar

Review 16：Cost of drinks in sports bar and piano bar, resident should get discount, you would find more guests would use it more

Review 17：Been to your hotel both business and pleasure over 10 occasions , the beach , pool and staff are first class, favourite hotel in uae.

Review 18：Food is expensive. Kettle is available only on request. But no complaints.

Review 19：The Beach was just amazing ...Clear Waters..Clean Beach Swimming pool was excellent. The Balcony view was awesome Loved the hotel and Strongly Recommend it.

Review 20：Facilities, interior of my room it wasn't same of what I saw on booking.com bathrooms, Arabs don't like it as what this hotel have. no electricity sockets enough.

Review 21：view, cleanliness, staff were helpful

Review 22：- Internet speed and reliability in room was abysmal despite full signal. Slightly improved after complaint to front desk/IT. Reliable from beech/pool. Perhaps concrete walls of hotel are not well suited for Wifi access points located outside the room. No wired connection available. - 20 aed "Service Charge" charged at 1987 bar on top of expensive drink prices (20 aed for water) - did have decent live entertainment - Life guard and watersports very cautious - would not rent jetski on windy/wavy day and liked to keep swimmers close at all times - for our own safety I guess - Beach drink service seemed to ignore "call button" or was understaffed for demand that day

Review 23：- Staff excellence: Valet and Health Club attendants remembered name and room number after first interaction. Bar tender and pianist top notch. - Security protocol: Luggage x-ray scanned, license plates scanned on parking arrival/departure, CCTV throughout hotel, dedicated security staff, lifeguards noticed on duty at all times - Free valet parking had fast service - Indian restaurant was great - Pool kept warm during winter, deep section >6' deep (not common in UAE hotels) Previous reviewers must not have stayed at the same hotel: -There was complimentary water both on the bathroom counter and end tables refreshed at each cleaning. -The hotel did not have any unpleasant odors anywhere except inside garden (fertilizer?) -The rooms were quiet (3rd floor) even when outside room was not. -Beach was clean and sandy - actively kept clean by beach staff -Elevator access to all floors -Beach closure after dark common across all UAE beaches. Pool remained open. -Lots of outside nearby local food options along Ajman Cornich All in all I am very happy I stayed at this hotel and consider it one of my favorite stays at a beach resort in the UAE.

Review 24：Staff tried to come inside the room without any permission to check the mini bar. Luckily door was chain locked. This was a very unpleasant incident which we never expected from a 5 star hotel.

Review 25：Location and food

Review 26：calling the reception many times and no body picked the phone too many things not available in the room like tooth brush, paste and iron you need to call to bring it

Review 27：location

Review 28：Not to many receptionist to help at the counter as u I had to wait. Some of the receptionists didn't have a good knowledge when I asked about the band if they are playing at that night hence they said they are not playing. But when I went to that pub they were available and performing!

Review 29：The location of the hotel and food was good too

Review 30：The hotel is dated. It's way over priced. The food and facilities are expensive. The room was small dirty, plenty of stains, rusty fixtures. Different mouldy, damp smells throughout the hotel. Not comfortable.

Review 31：The food in the restaurant was tasty - but expensive for what it is.

Review 32：No obvious consideration for putting families together. Although requested non smoking room was given smoking room and only by chance we learnt of this and asked to be shifted to another room where the appliances were faulty.

Review 33：Leisure facilities and food

Review 34：- Little entertainment (especially if you are accompanied with kids) - Room Service was too slow - Internet in Room was so bad - No coffee machine / Hot water cutler in room

Review 35：- Beautiful beach side - Nice Location

Review 36：Lack of tea and coffee making facilities in the room,

Review 37：An older hotel but maintained to an very high standard with outstanding commitment to service at all levels and positions within the hotel. All rooms sea facing with open terrace overlooking pool, beach and the Arabian Gulf.

Review 38：NOISE NOISE NOISE...There was private party at the hotel beach with indian band it was overrrrrrr noisy and ruined all our stay. Staff said the private party rented the beach garden and nothing can be done to such noise. It really ruined our stay.

Review 39：Location, Beach, Sea View

Review 40：The upgrade paid for was nothing at all. Instead of a bigger room we got a differently named room. Staff were not friendly. Seems like the facility is also becoming old. Not even allowed to sit near the swimming pool after 09:00.

Review 41：I liked almost every thing in hotel, location is great, view of the beach was amazing, nice proffesional staff, the italian restaurant is the best, the 1897 bar is nice, service is superb will diffeenetly go again there

Review 42：no coffee/tea station in the room. we waited for an hour to have our afternoon coffee.

Review 43：everything was just amazing!! The room was exactly as in the pictures, unlike other hotels. cleanliness beyond expectations. the beach is stunning and most importantly the food was wonderful!

Review 44：The room when we arrived was as cold as Ice - the windows all steamed up. It took a whole day for us to get it to a breathable temperature and to warm up. Very cold and damp.

Review 45：The beach was lovely - peaceful and clean. Hosts were accommodating especially those who work in the zanzibar restaurant on the beach

Review 46：Too far from alternative food but the pool bar and room service was fine. Including a traveling iron and kettle (plus coffee etc) in your luggage makes the lack of such things far less annoying.

Review 47：Lovely beach environment. Dubai is not a destination for us but the enforced stay spent on the beach was great. Management was very professional accepting our, obviously better than normal, deal with good grace.

Review 48：Rude Customer service, If you call room service from your room, they're are literally useless, rude and uninformative. Internet connection is the worse than dialup 56kps Internet, The staff are uninformative, one tell you something and the other tells you some totally opposite, then again the third once gives you another information then the first two.

Review 49：Nice sandy beach

Review 50：Buffet in Café Kanzler for dinner, not much diversity, but breakfast buffet was very good

Review 51：Everything! Perfect Customer Service! Will book it once again for sure.

Review 52：Hotel is generally run down, Gym is poor,staff are unmotivated in the most part,but a few good ones. Long check in. A couple of shocking experiences in the restaurants. Needs a lot of TLC both physically and with the staff.

Review 53：Beach and Zanzibar Beach Bar were great. The room was good.

Review 54：Too much Clorine in Swiming pool, food is too expensive, beach closed after sunset

Review 55：Staff, facilities, beach, location, variety of food and dining options

Review 56：very bad hotel non professional staff they ask me to bay more in the reception even I had booking confirmation and I showed them twice till the manager came. very small room . very very old furniture . no safety in balcony always scared of kids can go out . facility all in all very bad

Review 57：nothing

Review 58：This is a 5* hotel that has several problems. 1) The plumbing waste system smells in several rooms. 2) The Ajman port is exactly next to the hotel. As a result, during the night hundreds of plastic bottles and food are drifted towards the shore of the hotel. The hotel removes them during the morning but the pollution is still there. I also strongly believe that if a scientific team makes research and analysis on the water cleanness it will be shocking as there huge ships that visit regularly the harbor (which is exactly next to the hotel). 3) The customer service is rather poor. There is no spirit in the staff and the whole experience is rather poor. 4) The 'after 7pm long trousers policy' which is written in various areas of the hotel creates a bad feeling for a 5* hotel. 5) The internet is NOT for free! Again unacceptable for such a brand name.

Review 59：nice beach with swimming pool in green garden friendly smiled and professional staff very fast check-in and check-out one of the best stays in UAE

Review 60：1. The hotel is dated and old. Paint it. 2. Have enough staff so that you are not waiting for a long time to be served. 3. Put kettles in the room. 4. Have towels ready in the morning for the beach. 5. The Chinese restaurant was terrible. The food and service was very poor.

Review 61：Beach

Review 62：The ladies at the reception area were not that helpful. There is a huge difference between Kempinski Dubai MOE and the one in Ajman. You could easily spot that.

Review 63：Nice view, clean beach

Review 64：i wish that they can have more restaurants open throughout the day for travelers coming in odd hours. Tea /coffee facilities are missing in the rooms

Review 65：I love the beach and the staff are always willing to help . the sea and pool view is awesome and so relaxing ! Breakfast was fab and the rooms are clean and big.

Review 66：King size bed was twin beds attached. We could feel the gape between the beds which was not very comfortable. Tv remote not working properly. Staff was lovely but need to respect guests privacy. I know it s a common question but last thing i would want to talk about is where i come from..

Review 67：The location is great for a gateway.

Review 68：Maintinance smill and fire smoke on baside room even after complaint. I want free day due to same.

Review 69：All was fantastic except maintinance was ongoing on the beside rome which result bad smill on my room even after informing the operator, thay stop working then the same happened on the next day early moorning.

Review 70：My room was No. 721, the AC is weak and the mini bar was dirty from the inside.

Review 71：I thought that the hotel had lost its golden age. But I was wrong, everything is excellent and beautiful. Thanks to Mr. Ali in cafe on first and Zakir in Bukhara restaurant they are the best.

Review 72：The stay was very very bad . I had requested one king bed n they joint the twin bed n when at night i came back to the room n so that i was very pissed off n night 1:30 am when i call the resection n he was like he has no idea about the place where he's working. And he asked me that he will send me to other room n i have too go n check my self the bed n all .... i mean where was i not a five star . In my package i had complementary tea n juices n other thinks but even the room complementary tea was not available. It seams no body cares if the customers are in the hotel as even when we checked in in the evening 5:00 pm it was like we waited for 30 mints n no one wana attend us ... very bad experience.

Review 73：Only location

Review 74：The breakfast hall was small and so crowded, that's why I didn't had my breakfast.

Review 75：The 8th floor, very quite place to have a good night in it Room service and the dinner meal.

Review 76：We loved the Hotel location with it's private romantic and quiet Beach which we found it way better than next door new Hotels, we also liked the friendliness and sense of humor of their staff who was smiling and helpful with their hospitality. We had a nice room with good view to the ocean from a big balcony. The food in the main restaurant was tasty with other options in different restaurants to dine with good ambience. We will sure stay again at this Hotel any time we come to Ajman.

Review 77：The facade of the building looks really old and could use some renovation. The rooms where we were in on the 2nd floor is kinda odd as you need to take a lift to the 1st floor then take the stairs to the 2nd floor.

Review 78：Beds are really comfy and the sheets are soft.

Review 79：Very amazing stay, staff friendliness and service are impressive, rooms are clean, We had a room with a balcony with absolutely beautiful view to the ocean, the restaurants and coffee shops were super flexible where we had many options to dine, the main restaurant had a pretty good food quality with nice selection of varieties on their buffet. Their receptionists and concierge staff were very welcoming, helpful and fast with positive directions which we liked a lot. This hotel has a strong long nice reputation in Ajman and we were so happy to make the best choice for our vacation. It was truly home away from home. And We would really recommend it. We'll be back of course !

Review 80：We loved our stay as the staff go beyond what are required in making sure their valued guests are comfortable and happy! Many thanks to Kristine at reception and Engela (lady in red) who sent us a birthday cake to celebrate my daughter's and my birthday over the weekend! More power to the Kempinski Ajman Team!

Review 81：Only spend one day at this beautiful resort, can't wait to be go back. Staff is very accommodating and gave me a late check-out. The food at Bukhara is amazing!

Review 82：My first impression was bad cuz of lobby bad smell, second was the bed smells bad with some dirty spots. It didn't stop here, when I was going to swim in the pool I saw children feces in the water of adult's pool! How come 2 years old children wearing diapers swim in adult's pool! It was really disgusting experience!

Review 83：Front desk, housekeeping were helpful and friendly.

Review 84：Wifi was not fast and I asked for a king size bed ,but they provided twosingle bed joined.The 20% tax they charged for all items .(eg: breakfastwill become 155 aed as its showing 130aed in the menu).

Review 85：The surprise cake they arranged in my room , adorable staff , cleanenvironment ,green surroundings ,excellent food ,beach ,pool..etc

Review 86：Poor amenities set up in bathroom (probably for low season, 2 guests are expected to share 1 shampoo and 1 shower gel) Bowling is overcrowded and no possibility to make a reservation

Review 87：The beach, beach bar in the evening is awesome! Reception staff (German girl) was very helpful and friendly!

Review 88：Most of the staff are rude especially pool bar The property is claiming a dress code while its considered a beach resort Security treating guests as military facility

Review 89：Hotel location and the sea view

Review 90：1.I've noticed that two of the lifeguards at swimming pool were very rude with guests. 2. Toiletries must be arranged before check-in whereas we had to call and request tooth paste, brush, comb etc during our stay which is not a good sign of customer satisfaction. 3. After check-in,i've noticed that 3 to 4 items were less in the mini bar compare to the menu list like 7-Up, Gulfa water, kinder egg chocolate etc & the same was intimated to the concerned. They informed that they'll visit the room after 10 minutes but they didn't which is again a risk factor. Any how, we didn't face any disputes during check-out. 4. One hour prior to check-out, one of the hotel staff knocked the door twice & I was in the washroom but he couldn't hear me. All of a sudden,he opened the door without permission. I had no choice then to come out of washroom and request the staff to come after 10 minutes to complete the formalities. So, where is the privacy of guests?

Review 91：The best & interesting part of the hotel is that they've a staff like Christine at the reception. She was very polite & friendly during check-in. And again luckily it was Christine who completed our check-out formalities. That was the only reason, we ignored all the concerns we had during our stay.

Review 92：1-Attitude is very official :" it might be perfectly used with people coming for business " 2- The Zanzibar is closed 3- The staff are not at ease ( tensed) going by the policy of the hotel and empowers it on the guest not applies gently 4-smelly rooms 5-poor balcony set up 6-old furniture ( but clean) 7- mirrors needs to be replaced 8- mainly the staff needs to know how to properly commuincate 9- the staff are so policing the guest

Review 93：1-Location is great , 2- life guards amazing ( i can sleep leaving my kids in safe hand) 3- ocean view stunning 4- the beach 5-kids club

Review 94：There was no free wi-fi available which in 2015 in a hotel of this standing is not acceptable.

Review 95：Well appointed hotel Friendly and informative staff Excellent bedroom Excellent food Great beach - very clean

Review 96：The front office rush, the terrible valet parking, high price of food, ants in room, housekeeping forget to give me kettle even after 2 calls, breakfast is too high priced, with poor quality, my car was seemingly parked under a tree with bird droppings. no one even thought of wiping away the dropped leaves!!! The rooms were too small. Hot towels provided, but after use no one came to take back?

Review 97：The cosmic bowling, the pool, the lovely sea view room

Review 98：All staff are amazing and kind but I have requested for the alcohol to be removed from the rooms and no one came for 2 days until I checked out! Its very insulting for Muslims

Review 99：Everything is just so perfict

Review 100：Checking in was not good and the staff was confused of what he was doing.

Review 101：The room was lovely. But the most amazing is the bed it was really comfortable.

Review 102：The hotel in general is amazing, however I felt displeased because of astaff misinformation. I called the hotel to ask for early check in andthey confirmed that I can come at 1pm, I told her to write that downnext to our booking or notify the reception to avoid clash when wearrive, she ensured that we will not face any issue, however; upon ourarrivals we were told we cannot check in at 1pm as per the hotel policyand we had to wait 2 hours until the check in time is allowed. That wasvery displeasing and I got into a fight with my husband because hethought I didn't check the hotel. The room was not as displayed inthe picture, it was dull and has a simple decoration! There was no waterkettle in our room and when we asked for one they said they gave it toall the rooms and will send us one when there is a chance, they nevercalled or did. Wifi is not fast. Breakfast options is ok, and tastesvery good. The hotel restaurants but very pricey are amazing and haveoptions to smoke or shisha in the cafe. The room view was really amazingfacing the gulf. We visited other hotels in Ajman, I think this one isthe best for the value of the money.

Review 103：There was a dirty underwear in our room, when we advised to front desk manager she came to the room and saw it, apologised and informed that she will make up for it, upon checkout they informed they sent chocolates to room for it, which wasn't true, and they finally offered 10% reduction on room rate.

Review 104：No coffee/tea in the room the omelets we ordered for breakfast never came Price for breakfast overrated

Review 105：Staff very friendly and helpfull The tandoori lobster was excellent Very nice (bath)room

Review 106：They not allowing us to extend time a little bit,but it quite acceptable due to number of guest need to accommodate.The ac control since not working i try to set up at lower temp but didnt work.The shower also at cold it also quite hot,i dont know if the mixer valve problem or the supply water.

Review 107：Beach and pool,,breakfast.

Review 108：Pillows not comfortable The beach closes after sunset

Review 109：Location is excellent for the beach. It's a very clean sandy beach. Friendly staff, water sport activities available, food is great!

Review 110：loved the beach, the calm setting not so far from Dubai. Although the exterior may be a bit outdated, inside you step into a superb place that has every detail that will make your stay perfect.

Review 111：We booked restaurant reservations for iftar but they overbooked andtries to sit us in a different hall, like outsiders, whilst everyoneelse in the main hall. I had to argue so they would accommodate us in adifferent restaurant. The wifi works for only 1 device at a time, notgood for business people or families. The room service food is ok butnot so compared to what they charge. Despite their amazing beachfrontlocation, instead of highlighting and providing a good dining ouractivity (eg. A beachfront night time restaurant), they decided to gocheap and close the beach on sun down altogether.

Review 112：The beach front location and the elegance of the overall design. Thestaff seems enthusiastic and local attractions and facilities and notmore than 10 minutes away.

Review 113：i have been many hotel chains intercontinatsl ,the chedi,hilton,ritz,but this is my first time and last time to be in kempinski , unprofessional staff at receiption ,even a two star staff are better then them,i dont recommed this hotel many five star hotel choice in ajman ,sharjah or dubai but this for me let my mood down from the first impression.

Review 114：nothing.

Review 115：No kettle, no tea or coffee in the room and nothing is free. No toilet sprayer and the bathroom was not a 5 stars hotel level. Food was just meh (Suhoor as it was Ramadan).

Review 116：The decor was cool, location is good & the room had a nice sea view and a fairly large balcony.

Review 117：We loved the service from Bukhara restaurant and the chicken biriani was so tasty. The service from employees was good and they were all friendly. We will definitely go back to this resort

Review 118：WIFI access only limited to 2 electronics at one time; Requested for a double bed/king size bed but instead got 2 beds joined together which was quite uncomfortable to sleep in.

Review 119：Very clean room with excellent facilities, beautiful beach, friendly staff

Review 120：You will experience the following: 1) Smell in bed sheets. 2) Not permitted to access the beach after sunset!! 3) No food or water from outside allowed, like jail. 4) Security guards more than reception staff!! 5) unprofessional reception staff and service crew. Always staying in brand hotels like Hilton, Sheraton, intercontinental, Marriott and this is my first time at Kempinski and will be the last with deep regret. rated as 3 star.

Review 121：Nothing

Review 122：Been staying at this hotel for the last few years and the staff are simply excellent !! Very courteous !! If ever i am in Ajman, i will only book the Kempinski

Review 123：Service was a little shaky from the valet and luggage porters.

Review 124：Private beach is excellent, fun outlets and great pool. Check in was great, Anoushka was very helpful and friendly Great value for money!

Review 125：There is some facility you can find it in 2 star hotel but it doesn't exist in this hotel in addition to the poor respond from some stuf and the security's in the hall they stand and watching the visitor like police , so it is not possible to eat in the room if you order from outside

Review 126：I liked only the reception they respect the visitors very well and they are so freindly

Review 127：We loved so much the ambiance of the hotel and the private beach dinner was perfectly arranged by the Kranzler chef. it was beautiful and the menu valued for money. we will definitely go back for our every wedding anniversary or birthday celebrations.

Review 128：We loved the food in Bukhara restaurant, friendly staff and the clean wide beach. our room was with an amazing sea view as expected. we played golf and tennis and enjoyed a lot. we will definitely go back to this resort.

Review 129：1- the room i booked not available then they prepair ather room. 2- i request that should be water hose in the bathroom but not available. 3- the pool is mix with drinking people Alcohol. 4- there is no pool for childern. 5- breakfast was very expensive.

Review 130：I like beach only but other nothing

Review 131：The friendly staff, the food at Hai Tao chinese restaurant and the amazing beach. we had a good time and our room had an amazing sea view that valued for money. easy free packing area and the good atmosphere

Review 132：This resort was the perfect getaway for a day trip outside Dubai. I enjoyed the beautiful beach and spend some time at the pool. Shisha at Cafe on First is great! Greetings to all the staff, I will definitely be back soon!

The Fine Print

Please note that this property does not allow food/beverage from outside the hotel.Kindly note that guests that book the room on bed and breakfast basis will be charged an additional fee for children's breakfast. Therefore children can stay in an existing bed with parents on a room only basis. (No Meals Included)