Hotel Universel


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Hotel Universel descritpion


In downtown Alma, Hotel Universel features an indoor heated pool and a fitness room. Modern guest rooms include cable TVs and free Wi-Fi.
A small fridge and tea/coffee-making facilities are provided in each room at Hotel Universel. Decorated with cream color accents, the rooms include a desk and a small sitting area.
Guests can indulge in different spa services at Clinique Baie sur Mer. There is also an indoor hot tub for additional relaxation.
The on-site restaurant, Pacini, serves an Italian menu for lunch or dinner. The bar l'Apéro features a lounge atmosphere where guests can taste a variety of beers.
This hotel is a 5-minute drive from shopping at Le Centre Alma and L’Odyssee des Batisseurs (Odyssey Builders Museum). Zoo Sauvage is about a 1.5-hour drive away.

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The staff speaks English——Hotel Universel's staff speaks:French,English
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Facilities of Hotel Universel

Outdoors :Sun Deck

Pets :Pets are not allowed.

Activities :Hiking | Cycling | Fitness Center | Spa | Massage | Hot Tub | Indoor Pool (all year) | Bicycle Rental | Bikes Available (free) | Game Room

Food & Drink :Restaurant | Bar

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Room Service | Packed Lunches | Vending Machine (drinks) | Vending Machine (snacks) | Car Rental | 24-Hour Front Desk | Express Check-in/Check-out | Baggage Storage | ATM on site | Laundry | Dry Cleaning | Ironing Service | Suit Press | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop

General :Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private)

Languages Spoken :French | English

Reviews for Hotel Universel

Review 1:Rooms not cleaned very well, found hair and dust everywhere. The swimming pool wasn't clean and the spa didn't work.

Review 2:Location, good size of the rooms

Review 3:Terrible value for the money. The room was comparable to a highway motel with old furniture, old beds and tired decor. Should have done the 30 min drive back to Delta in jonquiere which was cheaper and a lot nicer. Not worth what I paid. I feel like someone who just got haggled

Review 4:Proximity to town with a few restaurants at walking distance

Review 5:The price did not include the breakfast

Review 6:The room, bed and the pool.

Review 7:Wi fi très lent

Review 8:propreté, confort

Review 9:continental breakfast would be nice

Review 10:pool and hot tub

Review 11:Swimming pool

Review 12:No internet most of the time Had to have staff come to room twice to try and get on Internet I have 2 PC's with me, both and my I-phone worked ever where else, Local restaurant Goofy's phone would sign on before I had sat down. I spent a lot of time there with my PC getting mail and updates to the work I was here for. I have traveled to ALMA one week per month for the past 2 years, have stayed at alternate locations. First night lights over bed didn't work! Had to park in very bottom garage as lot was full none guests cleared at about midnight. In morning in rain had to walk around outside to get down to my car to go to site as locked door bottom level was not capable of being opened from inside. SO IF THERE WAS A FIRE AND THE DOORS WILL NOT OPEN FROM INSIDE I GUESS YOU BURN!!!!! Most of the staff could not speak,English so almost impossible to get help or satisfaction.

Review 13:The furnishing are very outdated , the exterior of the building is more impresive then the rooms. The cost charged did not even include any brakefast.

Review 14:That I had to put in the access name & password every time I wanted to get online.

Review 15:We were in town to snowmobile and the location was great in terms of the access to the local trails. Also great for walking to dinner in the evening!

Review 16:Although it was located in a small city, access to the countryside & beaches was quick and easy. Comfortable room & bed made up for the city location.

Review 17:I found that the hotel was a bit out dated and that for example there where no place to put my bath towel after using it and I found some lint on the carpet flooring.

Review 18:The friendly and helpfull staff

Review 19:The price is quite high considering the arrival at 14h30 saturday and departure at 11h00 and no breakfast included.

Review 20:The pool & spa available 8h00 to 2200. Very good service at the banquet & food greatly prepared.

Review 21:Food in restaurant was terrible. Meant to be a Chinese restaurant but chef didn't seem to have ever read any Chinese recipe books in his life.

Review 22:WiFi needs to be brought up to modern times.

Review 23:Pretty well everything...especially the restaurant.

Review 24:No hd tv

Review 25:Pool

Review 26:4 stars is overated in my point of view

Review 27:Bathroom should be painting.

Review 28:The bed was ok

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.