Best Western Parkway


image of Best Western Parkway

Best Western Parkway descritpion


Directly off Highways 404 and 407, this Richmond Hill, Ontario hotel provides convenient access to area attractions, including downtown Toronto, and provides access to state-of-the-art fitness facilities and spa services.
The Best Western Parkway is only a short drive from Canada's Wonderland amusement park and the Ontario Science Center. Guests can also easily discover top-rated golf courses, shopping centers and local restaurants.
Guests at the Parkway Best Western can enjoy free access to the Parkway Racquet and Fitness Club, connected to the hotel and offering state-of-the-art fitness facilities. Guests can also take advantage of spa services at the Sheraton Parkway Hotel, also connected to the Best Western.
Accommodations at the Best Western Parkway are furnished with mini-refrigerators, microwaves and free high-speed internet access. Guests can also enjoy the on-site indoor pool and restaurant. Local calling is free of charge.

Recommand

Low rates——No booking fees • Save money!Best price guarantee — enter dates to see these prices!
10 properties in Richmond Hill——Including hotels, apartments, villas and more.
Manage your bookings online——Sign up for a FREE account·View a single booking.
139 independent reviews——We verify all reviews from guests who've stayed at Best Western Parkway. Find out more about Booking.com Reviews.
The staff speaks English——Best Western Parkway's staff speaks:English
Booking is safe——When you book with us your details are protected by a secure connection.

Facilities of Best Western Parkway

Outdoors :Outdoor Pool (seasonal)

Pets :Pets are not allowed.

Activities :Tennis Court | Pool Table | Ping-Pong | Racquetball | Sauna | Fitness Center | Spa | Hot Tub | Indoor Pool (all year)

Food & Drink :Restaurant | Bar

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free private parking is available on site (reservation is not needed).

Services :24-Hour Front Desk | Express Check-in/Check-out | Tour Desk | Baggage Storage | ATM on site | Laundry | Dry Cleaning | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop

General :Newspapers | Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Heating | All Spaces Non-Smoking (public and private)

Reviews for Best Western Parkway

Review 1:Desk man on night shift

Review 2:Tom the time we arrived untill we left we were treated like family. Front desk Elma made sure we were comfotabe, cleaning Lady exceptional and resteraunt meals and staff the best!

Review 3:The fact that you cancelled my reservation without telling me.

Review 4:The fact that the hotel called to apologize for your cancelling my reservation ( though it wasn't their fault)

Review 5:Loved the connection with the Sheraton hotel and a small mall. Didn't have to go outside to enjoy these other places. The indoor pool and fitness facilities were excellent. Amazing breakfast. I would certainly book this hotel again.

Review 6:N/A

Review 7:Rooms were spacious and beds were awesome! Bathrooms clean and nicely laid out --fridge and microwaves provided with seating area! Breakfast was the best buffet included in price

Review 8:Discovered sliding doors weren't secured over first night stay, maintenance was required after we discovered issue.

Review 9:Great breakfast, good gym, friendly staff

Review 10:When the air conditioner kicked in it sounded like a car that just won't start and keeps clicking, it did that for 10 - 15 min each time, so this part was annoying as it was loud

Review 11:Comfort and cleanliness is an absolute must have, I rated high in these however see next section

Review 12:It wasn't a bad experience but walking to the breakfast was a long way especially when walking is a huge problem for us.

Review 13:Convenience to room. Large room

Review 14:Nothing

Review 15:Breakfasts were exceptional and included in price Rooms were clean Shower had excellent water pressure and temperature Rooms were well appointed Gym facilities were good

Review 16:The front desk staff hadn't read our reservation request & house keeping & the front desk did not bring us the glass & coffee we requested twice. The front desk would not give us the requested items even though we were willing to pick them up & directed us to housekeeping.

Review 17:The recreational facilities, pools, tennis court, squash courts. Breakfast was exceptional & the staff in the dining room were outstanding.

Review 18:When we came, the guy couldnt find our reservation and have to go to sheraton desk to check, then checking out, the lady didnt acknowledge that we were there first before anyone and we have to wait until everybody has gone

Review 19:The breakfast is not that bad!

Review 20:The bathroom was borderline clean but probably because of the age of the building. The rest of the room was very clean. I prefer a firm matress so I didn't like the soft matress in my room.

Review 21:The staff was amazing, so friendly, happy and helpful. The breakfast was delicious!

Review 22:The front desk was not helpful at all. During our check-in, he did not let us know how much he would be taking from our credit card. He was a bit rude.

Review 23:The hotel overall was clean. The location was awesome, a lot places were nearby. It was an amazing price.

Review 24:First room we were given smelled like cigarette smoke but we got a new room immediately with no fuss....impressive. Also, why are we paying a 3% fee on top of the advertised rate. When we asked if it was a voluntary "destination fee" were told it wasn't...was some sort of fee for "common facility use"?!!

Review 25:How clean the rooms were; free parking and free wifi; free breakfast;

Review 26:Okay so this is my review first time ever doing one I dont usuallybother doing them so iv been to so many b&b hotels motels from 4stars to 5 in Europe usa and middle east My parents actual stayed atthis hotel and I was a bit worried that my mom wont like it because ofthe price it was very low price But hey it was excellent she got theroom quick clean huge and clean beds conferrable my parents stay wasvery good even extremely good and we've been to so many places butbecause I totally accepted something small for the price and at the endit totally wowed me my mom said she will be booking the next time shecomes back to to. So yes clean rooms big rooms. Everything is clean new, conferrable big COmfy beds.nice kitchen good parking I give it101/100 rate

Review 27:Temperature of hallway beside pool was SO cold, especially when leaving pool wet. Bathroom sink had no pressure (rm 7203). Water was just trickling out. Hair dryer was loudest I've ever heard and guests next to us kept knocking on our door complaining whenever we used it...not fun!

Review 28:none

Review 29:I enjoyed the service and the reception was very helpful. The hardware is great, clean and neat. The location is great, quite, easy access to 404.

Review 30:Lobby a bit congested.

Review 31:Liked the restaurant, pool, Starbucks, stores, etc. that were in the Sheraton link. Our room was nice, clean, very quiet at night. Pool was perfect for a family swim. Breakfast fine. Room service provided really tasty food! Staff friendly.

Review 32:I would have liked a newspaper left at our door in the morning. Maybe we left too early to receive ours.

Review 33:The room was very clean. It was handy to have a Tim Horton's right next door.

Review 34:staff at check in seem to take a very long time

Review 35:location

Review 36:The size of the beds. Double is to small for 2 adults..

Review 37:The buffet was good. N the pool was nice n warm.

Review 38:THEY SHOULD TELL IN ADVANCE THAT THEY DO NOT HAVE ELEVATOR.

Review 39:STAFF WAS REALLY NICE, ROOMS CLEAN AND COMFORTABLE.

Review 40:Tv chanals Breakfast i

Review 41:Location, the room and bed, the gym, parking and staff

Review 42:I was awakened at 4 am by the noise of a large pump. It sounded like it was emptying the indoor swimming pool.

Review 43:Location

Review 44:The view was of the back of buildings but wasn't really a problem for me

Review 45:Comfortable bed

Review 46:Had to wait before checking in

Review 47:Close proximity

Review 48:Hall floor was dirty when we arrived with mud on the carpet. It was still there the next morning when we left.

Review 49:Room on the ground floor, no view ,

Review 50:Nothing special

Review 51:Door wouldn't lock

Review 52:Hot breakfast included

Review 53:Great buffet and friendly servers Very comfortable and large room Fridge, Microwave etc.

Review 54:No elevate

Review 55:We enjoyed an excellent breakfast.

Review 56:Breakfast was available early enough so I could have it before I had to leave.

Review 57:Air condition is so noisy

Review 58:Breakfast

Review 59:Location. Confort

Review 60:Some of the staff members were a little bit rude.

Review 61:Breakfast buffet included (great) Nice rooms and washrooms. Great business facilities/service

Review 62:Breakfast was great as it was actually in the attached Sheraton. Facilities were good and staff friendly.

Review 63:The staff

Review 64:Not accessible no elevator

Review 65:Room key

Review 66:I like I have wonderful free breafast and facilities

Review 67:doesn`t include breakfast

Review 68:bed is comfortable. warm

Review 69:Overpriced based on the room. I'd rather spend an extra $30 and get a room at the delta, which is down the road.

Review 70:\Everything

Review 71:smelly room

Review 72:good location on Highway 7

Review 73:The bathtub

Review 74:The room was great and bed was amazing.

Review 75:The location is easily accessible from Toronto area.

Review 76:The staff were helpful. Beds were excellent.

Review 77:Basement room

Review 78:Front desk staff

Review 79:our room was not ready at 3pm and we got an room downstairs (basement)

Review 80:The geographic location.

Review 81:Didn't have elevator.

Review 82:The pool kids loved it, the beds were as my 4 yr old put it comfy cozy. Had a great sleep. Not noisy at all loved it.

Review 83:Arrived to be put in a room that someone had clearly been smoking in. Staff originally stated they couldn't move us, but then suddenly found a room....in what I will refer to as the 80 Porn Room. While the washroom had been updated, its time for the rest of the room to be done. Basement rooms need more work folks when they have no/limited daylight. Get rid of the bar cove or at least update it...that was nasty!

Review 84:Close proximity to the conference I was attending....attached to the Sheraton. However, could have stay across the street for the same rate - better room.

Review 85:I wish the rooms were a little bigger and the chairs in the rooms were not very comfortable to sit in to relax kind of hard . No big deal I would still go there again next time im there at that convention.

Review 86:I like the location it was right across the street from the convention I was attending also a tim hortons nice and close

Review 87:When I entered I did not find any bottled drinking water, which is a basic and primary requirement. Also, it would be appropriate to supply a little more material for tea making. Absence of breakfast as part of rent and usually provided in other hotels in Markham area.

Review 88:The stay had been a very comfortable and pleasant time and experience. The location is simply marvelous and hotel environment very calm and quite. I shall not hesitate to visit and stay again and again in the premises.

Review 89:I have stayed there twice now, both time booking a king size bed thru booking.com and both time have been out in a room with 2 double beds. Very inconvenient and won't be booking again

Review 90:Close to all amenities

Review 91:The telephone service is very bad. No local calls can be made (not even to 905, 647 area codes!), everything is considered long distance. If you have no cell phone, you're in a bad situation.

Review 92:The room was very big, every necessary thing was provided, very clean. Microwave, Fridge, hairdryer, free wi-fi, many towels, comfortable beds, ajustable heating, TV, free parking There is an interior passage to the Sheraton. The keys are high-tech and you can request more than one. There is a Tim Hortons just next door.

Review 93:I booked a king size bed and got 2 doubles. Also the door to the closet broke within seconds of me being in the room. The door to the balcony could barely open it was so tough.

Review 94:The balcony was nice.

Review 95:Nothing! The location was good, the people were friendly. Very nice

Review 96:Very nice! I was pleasantly surprised how clean it is. When I booked the room at the price I expected it to be a low class room but to my surprise, it was very clean and that is the most important reason I will definitely recommend it to other people

Review 97:I cannot think of anything.

Review 98:The staff were accommodating. I had asked to check in at noon, instead of 3:00 p.m. and it was not a problem. That was my visit on the 17th of December. I had asked to stay past the 11:00 checkout and we were allowed to checkout at 1:00 p.m. This was on the 14th of December. This made it easier for my husband and I to go for our medical procedures at the times appointed to us. Thank you. I would hghly recommend your hotel.

Review 99:I had just moved. The week before I stayed at the bwp, I had taken abreak and stayed at the Windsor Arms Hotel for a night. 3 times theprice, but 10 times (or more) the value. I stayed at the Best Westernduring the week for a break in the on-going construction of my newhouse. It was an easy commute, affordable and pretty good. But not up tothe standards of a great hotel in terms of finishings, cleanliness,amenities, etc.I forgot something behind. They had my number, but left it for me to call them in search of my missing belongings.

Review 100:Staff was great. Room accommodated all my needs. Room service was verygood. Location was very good.

Review 101:Noted a fair bit of dust in cabinet that housed frig and microwave. Thiswas after I had to pull frig out to adjust temp as we lost food due tofreezing. Also, there was dust on the tv and the tv reception wasn'tthat great.

Review 102:Location, Cost, Services, E.G. pool, gym, frig, microwave. Staffwas great!

Review 103:I had booked online a king standard room for my fiance and I. We gotthere, checked in and were informed there were no king standard roomsavailable and we had two doubles instead. Had I wanted 2 beds I wouldhave chosen that option. Instead we had to sleep uncomortably in a tinybed together. We were on holiday and I refused to sleep seperate. Whyshould we have? We were given no option to move if a room becameavailable the next evening ( we were there or 2 nights), no dicount, novouchers for dining or anything for our inconvenience. I wasdisappointed to say the least. After being in the hospitality businessmyself for over 20 years, I felt we were just brushed off with noreason. I had my confirmation printed and with me stating a kindstandard but that held no credit. We did check in around 5:30 which islong after check in time but that room should have been held for us.Needless to say we were disappointed after a long traffic filled drive.

Review 104:The gym and pool were amazing. Location was great, centrally located,near everything. Room was clean and comfortable.

Review 105:I was very impressed with the prompt friendly service at the desk. The room was immaculate. I was a room cleaner for three summers during my student days so I know what has to be done and the room was superb. We had a wonderful rest...some guests were a little noisy in the middle of the night but we were able to sleep restfully after they went to sleep.I ordered room service for the first time in my life and was very impressed with the service.In conclusion we had an enjoyable experience and we would return in a heartbeat.Thank you, A Satisfied Guest Denise Publicover

Review 106:At this hotel on June 22 for one evening. Hotel room ok (8/10). Service(2/10); reasons: -No tv directives (re channels) in the room. Tv doesnot show the channel number. Have to surf 90 channels to find the oneyou were viewing. Ask the desk, they do not have a guide. -Asked thedesk for a map of the area and tourist info; I was given a 2008/2009Map/Guide. Later, strolling through the lobby, I found a rack full ofmaps and other info about 20 feet from the reception desk. -Later in theevening I wanted a Coke, got one from the distributing machine on thefloor. It was hot, the machine was hot. Went to the desk to complain,they said to use a machine on another floor. When I said “What do I dowith the one I got” the person shrugged his head !

Review 107:Had a coffey machine in the room. It was not advertised on the nternetsite. Onlu fridge and microwave mentionned.

Review 108:Musty smell in the room and around the sink and smoky smell in the 2nd floor hallway.

Review 109:The front desk staff, the comfy bed and the access to the fitness centre and pool.

Review 110:decor is getting dated - washroom needs repainting

Review 111:bathroom and bed very clean

Review 112:The staff was helpful and friendly. Rooms were clean and inviting as well as comfortable. We would not hesitate to stay again when in the city.

Review 113:Didn't have breakfasts

Review 114:The lighting are in white, I don't like it

Review 115:We could hear people walking and talking when close to our doors.

Review 116:The beds were very clean and comfortable.

Review 117:I did not like the soap bottle, having to squeeze it. I like the bars of soap.

Review 118:Comfortable

Review 119:I can hear the guests while they were talking in the hallway

Review 120:WiFi environment.

Review 121:There was no shampoo or soap in the dispensers therefore could not take a shower. Not impressed at all.

Review 122:It was convenient and reasonable rate.

Review 123:My reservation was not there when I checked in. I waited for 30 mins before I was checked in..

Review 124:Easy access,good location..Fine restaurants..

Review 125:The service was great and employees were very friendly. The room was great and comfy, very clean!

The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges.Please note that breakfast is included for 2 guests per room (and children aged 3 and under). Extra guests aged 4+ can purchase breakfast for CAD 10/day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform Best Western Parkway of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.A security deposit of CAD 100 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.