Quality Hotel Dorval

Quality Hotel Dorval descritpion

Situated minutes from the Pierre Elliot Trudeau International Airport, and 15 minutes from down town Montreal, the Quality Hotel Dorval is the ideal location for both the business traveler and tourist.
Awarded a four star rating by Tourism Quebec the Hotel exceeds the Four Star standard. This Montreal Hotel welcomes you upon arrival with personalized chocolates in your room and many other day-to-day amenities no other hotel in Montreal provides.
The Quality Hotel Dorval is now proud to be venturing with the Golden Mile Plaza offering secure indoor heated and outdoor parking for long term and short term parking needs. Benefits continue with 24-hour free shuttle service to/from the Montreal Airport, state-of-the-art security and electronic surveillance, valet parking, a luxurious lounge and more.

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The staff speaks English——Quality Hotel Dorval's staff speaks:French,English
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Facilities of Quality Hotel Dorval

Outdoors ：BBQ Facilities | Outdoor Pool

Pets ：Pets are not allowed.

Activities ：Sauna | Fitness Center | Hot Tub

Food & Drink ：Restaurant | Bar

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Private parking is available on site (reservation is not needed) and charges may apply.

Languages Spoken ：French | English

Reviews for Quality Hotel Dorval

Review 1：Wifi in the hotel room was awful, barely get on, couldnt even work on my CRM because it was so slow. Bed was ok. Elevator bit my wife - she tried to stop the door from closing but it didnt register and left with with a black and blue mark on her arm where it pinched her in the door before i pulled her out. There is tim hortons across the street but being montreal thats a 10 min drive around 2 clover leafs to get there.

Review 2：It was cheap, Business center was empty and had great connection via LAN there, but no bandwidth in the room. On the last night I did find another non-quality SSID which worked ok. First time I stayed I dont remember any issues, but I didnt use the wifi much that time.

Review 3：Hotel is dated and a bit rundown. The coffee in our room was not replaced on our second day there and the ice machine on the third floor didn't work or was empty.

Review 4：I paid parking for cash and still the hotel charge my card. Anyways, it was given back to my card. Parking should be inclusive in the hotel fee.

Review 5：Clean room, accommodating staff, so far I had a good and peaceful stay in the hotel. Thanks!

Review 6：Perhaps just a little pricey ...

Review 7：As I said although the hotel has seen its better days , the outside REALLY needs a coat of paint..however I could NOT fault any of the staff in any way..everybody went out of there way to be helpful and pleasant. My room was adequate and importantly CLEAN the bed was obviously quiet new and very comfortable. Excellent shuttle service ( also to connect with the local Metro ) . For 1 or 2 nights just right! - I will definatley stay there again.

Review 8：The carpet had many "spunk" stains. So bad I was afraid to walk around barefoot. the sheets didn't Come anywhere close to fitting the bed. Think queen sheets, King bed. the furniture was old, unstable, And beyond its life. The room I had was next to the elevator and extremely loud.

Review 9：Lobby was nice, resturaunt had extremely good food

Review 10：when I arrived at the hotel, person in charge told me that I booked very late the same day and told me that he would upgrade me; so, i went from a double bed room to a much smaller single bed; upgraded? Most of personnel not very smiling and empathic Won't book again at this place for a 110$ (inc taxes) nite!

Review 11：Very good club sandwich

Review 12：I found the wait at the front desk to be a little much. There was only one person late at night and after waiting 10 minutes to purchase a few things in their 24-hour mini-convenience store, I gave up, went back to my room, and returned 10-15 minutes later. Also, the next morning (around 10:00), there was no one at the front desk and I waited 5-10 minutes until a cleaning lady passed by. She kindly found someone to come attend me, and I was able to check out quickly after that.

Review 13：Loved the decor and accommodations. I was very pleasantly surprised by the quality of the room (vs price) and the amenities in general. I've gone to hotels that cost me twice as much and weren't as convenient or properly maintained. The staff is very courteous and while the hotel is a bit out of the way, they have a shuttle service from/to the metro (and also to the airport), making the remote location a small inconvenience.

Review 14：No real restaurant. Breakfast is only buffet. Over charged us. Had to wait a few days to get the credit back. They put 2 holds on the account totaling over 1,000.00 us.

Review 15：Liked the people/staff was great.

Review 16：Nothing near here at all not even a place to eat. The bar on the hotel already closed by 12:30. Cleaning staff came to our room at 3:30 we said we needed 15 minutes to leave, they said no and our room was not cleaned. We asked the older man at the front desk at night where we could go to purchase some snacks or alcohol and he told us to go downtown... Which is very far from the hotel. We ended up finding a little store in the hotel he didn't tell us about. Also, my reservation name wAs misspelled and took over 45 minutes for check in. I will never ever stay at the hotel again. There are a lot better options for your money. This place does not have parking included, extra taxes all around, and my credit card was charged in advance when it was not supposed to. Thanks for nothing Quality Hotel Dorval.

Review 17：Facilities were okay. Coffee in the hotel room is a nice bonus. Big parking lot so you can park close to your room.

Review 18：First floor because of bugs and too dry

Review 19：I like it to stayed there for my vacation

Review 20：Breakfast menu is expensive. Consider most hotels have a free breakfast.

Review 21：There was no breakfast

Review 22：Bed was good

Review 23：easy way to airport

Review 24：Swimming pool close before the time

Review 25：Room was big and comfortable washroom was clean reception staff is very friendly

Review 26：The duty Manager and his team were very help and polite

Review 27：Too dirty

Review 28：In need of repairs............feels old and a bit run down

Review 29：Location

Review 30：This hotel is an older one that is maintained very well. Meets my expectations for clean and affordable.

Review 31：Dirty And old

Review 32：I cam right ftom Holiday Inn Airport. Big difference.

Review 33：I didn't like the location.

Review 34：I liked it has a swimming pool.

Review 35：Carpets were stained Room had'nt been dusted Carpets had'nt been vacuumed thouroughly

Review 36：Location Firm Mattress

Review 37：I have to say I would doubt I will come back here again if more care is not taken with this hotel. the downspout in the bathtub was rotated 45 degrees and someone like a cleaner must have noticed and did nothing. What is a guest supposed to think of the room or hotel when items like this, which would have to have been seen by cleaning staff is not repaired? I did report this to the front desk so hopefully the next guest will not be subjected to the same disappointment I felt seeing this. The toilet in this room is not secured properly so it rocks when you are sitting on it you will rock side to side. For an elderly person this could maybe be a safety issue . The were marks of some sort on the wall. The cleaning staff should have cleaned this up or if that could not be done either painting or re wallpapering of the wall should be done. To me it makes me feel the room is not clean or cared for The TV is old and in need if replacement , yes it does work but with the format change you lose portions of the screen. This is most notable when there is text showing, like the score in the hockey game yet it is cut off. The couch has little support in the cushions and should be replaced. Very uncomfortable. For what us being charged for this room it certainly lacks by comparison to others. I spent the last three nights in another hotel in the area and it is far superior for a slightly higher rate. I am a choice hotel member and I hope by making these comments it will allow you to make corrections to bring this hotel up in curb appeal and comfort. do not feel I have received good value for what I was being charged for this room . Murray Osborne

Review 38：High cost of pay-tv movies. Greater cost than attending a theatre.

Review 39：Excellent Restaurant meal (dinner), comfortable bed, quiet surroundings, relaxing atmosphere.

Review 40：It is old and looking a bit shabby. The pictures are not at all representative of the actual state of the hotel

Review 41：The shuttle and proximity to the airport

Review 42：We didn't like having to over pay for a room in a hotel that wasvery poorly located and not all that clean. For example, the jacuzziwater was brown and had what may have been pubic hair stuck to the side.The breakfast/ brunch was drastically overpriced, even for a hotel.

Review 43：We liked that the staff was friendly and considerate. We liked that theyhonored our booking even though the room indicated on your website wasnot available.

Review 44：It was very difficult to find. The reservation on my email and booking.com list the hotel as Hotel Dorval so we were looking for signs for hotel Dorval...however after circling on the highway few times we realized that such hotel doesn't exist. The real name is Quality Hotel. This was very frustrating... it took us over 1.5 hr of going back and fourth on the expressway way to discover that the hotel name on the reservation doesn't match the name if the hotel displayed on the direction board outside. Very frustrating since it's situated along the highway n if u miss it, u gotta drive miles away n rerout your GPS, look for new exits...secondly, when we arrived the room we reserved didn't match the room that was given to us n this was a huge shock. The only reason why we we booked this far from dwbtwn was because the reservation said it had 2 separate beds. However, when we got there, there was only 1 bed n that was a second shock. N then even though we reserved for more days, they gave us a room for just 1 night so the day after we had to switch to another room. These details ruined our first impression so was unable to see anything good beyond that. The hotel itself n staff was good but very slow processing at the front desk.

Review 45：We were very disappointed with our stay. The hotel was runned down. Very old rooms and smelled bad. The beds were old and very uncomfortable. Very noisy at night. Kept me awake most of the night. Only one person at the desk. Took a long time to check in and out. The location was also bad. Right on the highway.

Review 46：Absolutely nothing

Review 47：Most boring location I have ever seen in Canada .The room was too smallthe bathroom tube from 18 century the bed material are so cheap. In themorning with my 2 sons went for breakfast the Asian lady ask us to takea each one a glass of orange with a muffin and we were not allowed toserve by the name intercontental breakfast I was embarrassed front of mytwo sons. $140 for that terrible old place.

Review 48：check out only one person serving, could tell he was stressed due to people waiting to check out need extra person on reception desk to help

Review 49：King room very cleam and spacoius.

Review 50：We travelled with kids so we needed the pullout bed. When we pulled it out, we were shocked to find that the sheets were not changed. Amenities were terrible. There was an outdoor pool which had ducks swimming in it. The staff was not very friendly. The hotel is in the middle of nowhere.

Review 51：The room is good if you just want to have a place to sleep.

Review 52：There was a beer can left on the floor from a previous rental.Therewere no facecloths left in the washroom after the room was seviced. Therest I liked

Review 53：The service was horrible. The check in lady didn't explain wellwhere to park just that it cost $9.00 which it says on website fee ifapplicable. We went to restaurant to ask for takeout the woman thatserved us was rude, only spoke French and it was like we werebothering her by asking her the price (in French). We asked for acorkscrew at front desk and they told me I had to bring my wine bottledown to the restaurant to open it. I will never stay at this hotelagain. Very bad service.

Review 54：The only thing I liked was the comfortable bed.

Review 55：I would especially like to acknowledge the dining/lounge staff who were excellent at their job and made us feel like valued customers. My wife and I were very pleased and based upon this would recommend the dining experience to others.

Review 56：Some difficulty accessing the hotel from the freeway.

Review 57：Good clean facilities, helpful staff, good restaurant and located near to International airport ideal for early morning flight

Review 58：Parking is quite confused. Ticket machine doesn't work. I need to push "help" buttons to let staff open the gates for in and out.

Review 59：Staff are friendly and knowledgeable. Breakfast buffet is very nice.

Review 60：The fact that the shuttle service had so many time changes. Anyone that you talked to at the front desk had a different opinion. It is obvious that bookit.com was unaware of the total construction going on in the area of the hotel. We ended up getting a bus/metro pass. The bus stopped outsie the hotel.

Review 61：The Shuttle to and from the airport. The outside pool. The buffet breakfast. Some of the front desk people did not enjoy their job. Others were very helpful.

Review 62：Very good location and excellent amenities. The staff were very helpful on the phone and in person. The decor in the lobby was also very eye catching and the koi pond was definitely unexpected.

Review 63：staff have sense of discrimination to my race,and expects everyone to be the same. no sense of time when room service would occur. nothing within walking distance.

Review 64：i liked the outdoor/indoor pools and shuttle service to dorval, the metro station and the airport.

Review 65：The breakfast was overpriced and items listed on the buffet menu, suchas omelets prepared to order, were not available. Instead we had coldscrambled eggs and bacon from a server which should have kept them warm,but apparently was not turned on!

Review 66：The staff were courteous and friendly. The manager went above and beyondthe call of duty to assist us with advice and transportation into thecity centre. The shuttle van took us to the Metro at the time we desiredin the morning, and took us back from the Metro to the hotel in theevening. Our dinner in the hotel restaurant was excellent value and verywell prepared.

Review 67：Difficulty to access on one way street

Review 68：Helpful friendly staff in restaurant 7 front desk

Review 69：The room had an unpleasant odour.

Review 70：The staff at the recption were not really welcoming, i had to restart my booking 3times until i got my room

Review 71：Mix up over whether breakfast was included in price on Booking.com

Review 72：Shuttle to airport

Review 73：A little shabby. Not fantastic for evening activities

Review 74：Easy location for pick up and proximity to airport

Review 75：They must focus on cleaning

Review 76：Price is reasnoble

Review 77：dirty all over the public places not being taken care of the shuttle not on time

Review 78：The beds were hard, and not comfortable at all, over priced, try to cancel within 5 minutes of allowed time, would not allow me to cancel

Review 79：WiFi was terrible. Charge to park. Lack of food in or near the hotel.

Review 80：Quiet room

Review 81：Everything was just fine

Review 82：The room service

Review 83：Roadworks made it very difficult to access the hotel with many detours and getting lost!

Review 84：run down dirty hotel

Review 85：nothing

The Fine Print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.