Best Western Downtown Sudbury

Best Western Downtown Sudbury descritpion

This downtown Sudbury Best Western is 4 minutes from Ramsey Lake and less than 2 miles from the Little Britain district. Free Wi-Fi is available throughout the hotel.
Rooms at Best Western Downtown Sudbury feature wood furnishings and include cable TV. An in-room coffee maker and a refrigerator are also included.
A continental breakfast is served by the Best Western daily.
Guests of the Downtown Sudbury Best Western Have access to an on-site fitness center with cardio equipment and weights. The front desk is open 24 hours to assist guests with any needs.
The Sudbury Best Western is less than 2 miles from Science North and a just under 1 mile from the Art Gallery of Sudbury.

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Facilities of Best Western Downtown Sudbury

Pets ：Pets are allowed. Charges may apply.

Activities ：Fitness Center

Internet ：Free!WiFi is available in all areas and is free of charge. | Free!Wired internet is available in all areas and is free of charge.

Parking ：Free!Free public parking is available at a location nearby (reservation is not needed).

Reviews for Best Western Downtown Sudbury

Review 1：The parking for this facility is really horrible. Not enough parking spots and the area for parking is extremely tight and small. It was a an adequate facility for an overnight stay, but truly for $29 more the Hampton Inn has huge rooms, lots of parking and a full breakfast included.

Review 2：We liked the friendly staff and the cleanliness of our room.

Review 3：The parking was a little tight and the included breakfast could have been better. The fruit offered was old and should have been chucked. Coffee was weak!!!!

Review 4：The location was great, the room was comfy and clean.

Review 5：Not so much bad experience as just a negative experience. Girl days weekend not too friendly in greeting us at anytime. Had to search her down 2x weekend to conduct signing out which she had ready and to ask something else. She just said i'll be there in a sec..No saying sorry to keep you etc. nor never offering a hi or hello or how are you anytime we came and went. No one was helpful in giving us places to go and eat..we kind of had to find that out ourselves although late arriving and we did not notice the booklets nor was it pointed out as we arrived and went to our room/even next day in asking where mall was.

Review 6：The girl when we arrived on friday evening was very friendly in greeting us and talking with us. same with night guy saturday night/coming back from the wedding asked if we had a good night and it must be good to be home. Rooms clean. Also able to get breakfast FREE and out of the way to do other things.

Review 7：The entire 5 minutes we was there and had to leave. My non smoking room smelled like an ashtray and the jacuzzi was a joke, Staff was a joke, and they made the poor German family who checked in before us have such a difficult time to check in because he couldn't remember how to say a few numbers for his home phone number in english when all she had to do is ask him to write them down....

Review 8：nothing.

Review 9：We paid 150.00 for the night and we did not get any sleep because the people in the room beside us partied till 3am We had an eight hour drive home with no sleep.We will not be staying there again.

Review 10：Booked a room threw Booking.com did not get what I paid for Booking .com did not return my call. Elevators very slow. Old motel. Could not get in from outside had to go threw motel every time. Very limited parking. We had to park a few blocks away one night. No handicap parking at all. Do not recycle. I could go on and on. Would not recommend this to anyone..

Review 11：There was nothing that I liked

Review 12：You booked us in this hotel but they were already full!! The desk clerk was excellent however and found us a great room at a nearby hotel that was actually a few dollars cheaper for an even better room.

Review 13：Small, dark, hot rooms, no restaurant. If you go to leave for a walk there is a Salvation Army/Shelter across the street in which peddlers are loitering-makes for a feeling of unease. Parking is odd spot, out in open across from shelter. I booked for 2 days, but was booked out after first in error and credit card was charged/room key cancelled and I was not contacted to advise they did this before realizing their error. When checking out on 2nd day was advised of their error-not pleasantly or apologetic of error.

Review 14：Night staff was friendly.

Review 15：The bed was very comfortable but the sheets didn't fit the oversize mattress. The Wi-fi was intermittent. Breakfast was tasteless and disappointing. No restaurant on site.

Review 16：Nice room-small but well laid out.

Review 17：The only problem we had was our key cards had to be constantly reprogrammed, but that was a minor flaw in a lovely stay.

Review 18：Very central and very quiet. The staff was super friendly and helpful.

Review 19：The A/C wasn't working properly so the room was hot making it difficult to sleep. Coffee was terrible.

Review 20：The room was updated, clean and the staff was helpful and friendly. The breakfast was adequate.

Review 21：I didn't like the parking. It is very compact and doesn't seem very secure. My son was disappointed that the exercise room was closed.

Review 22：Very clean room, good location if you have to be downtown Sudbury. The room was up-to-date and the mini fridge and microwave were a nice feature.

Review 23：Although they claimed to offer complimentary toiletries, such as toothpaste, there was none available upon request. They were indifferent about this and took no action to remedy this, which was disappointing. Healthy food needed for breakfast, such as fruits.

Review 24：The room was nicer than expected. Although the washroom was quite small, the room itself was sufficient and the bed was very comfortable.

Review 25：For those of you who prefer to use the closed captioning on your television, you should consider a different hotel. The hotel has placed a lock on the closed captioning on the television. Because the remote supplied with the room is not the same brand as the television, the only way the lock can be removed is to contact the front desk and have someone come in with a different remote to remove the lock. We contacted the front desk by phone and we were told someone would be up “shortly”. We waited an hour and finally took the elevator down to the lobby. The staff person then got a box of remotes and went up to the room. After an hour fiddling with remotes while discussing the issue with a manager on the phone, the lock was finally removed. The staff person was not obviously not happy about having to do this. We have had this happen before, and every time it ends up taking at least an hour, and sometimes more, to get the “lock” removed. It is very frustrating, especially if you arrive later in the evening and would just like to snuggle up and watch a show or the news. Given how long and hard the disabilities community has had to fight to get closed captioning offered on television, the barrier erected by the hotel is inexcusable. This hotel is situated downtown and the parking area is very small.

Review 26：The breakfast is adequate and is served in a very nice room.

Review 27：The front desk person Vina was polite and courteous. She greeted us with a smile and was very personable. The towel were soft and the beds were comfy.

Review 28：WiFi needs to be secure and accessible only with a password. I declined to use it. The home page for the computer in the Business Centre should be set on a reliable search engine such as Google.ca, not "Ask.com".

Review 29：The manager and staff were very friendly and helpful, amongst the friendliest in the hotels in northern Ontario where I have stayed. I was impressed that ceramic plates and cups, stainless steel cutlery, etc were available to breakfast patrons, reducing waste and conserving resources.

Review 30：One day staff only Not good for a hotel where you have to wait for this staff to return to the front desk after house keeping work cleaning up a room.

Review 31：Courteous night staff (one only)

Review 32：- The internet connection wasn't wifi as you had to connect with an Ethernet cable which we didn't have with us. If the internet was wifi it would have shown up on the laptop where other wifi connections were located and password protected. - The room was extremely small.

Review 33：I understand that it was a holiday (Aug 4th), but to only have 1 staff member working??? The bed didn't have the proper sheets on it, the TV channels were working properly either. All in all, you couldn't pay me to go back to that hotel!!

Review 34：NOTHING AT ALL!!!!

Review 35：Missed the safe in the room and a proper TV-guide (how to operate the system). Breakfast was limited. Rooms were refurbished (ours was the first), meaning that the hallway was partially blocked with matrasses and old carpets. Location is ok from the point of view of "central in Sudbury", but not when looking at facilities and restaurants nearby. A bit of a "has-been neighbourhood".

Review 36：Almost all facilities required from a room were available.

Review 37：Breakfast could be better.

Review 38：Nothing!

Review 39：Staff was amazing. Everyone was so friendly & helpful. Breakfast was grateful. The rooms were very clean.

Review 40：The area seemed a little sketchy. Didn't like having to park across the street. Parking lot was small and crowded. No restaurant on site

Review 41：Limited parking space and note being left on vehicle that I had taken someone's parking space

Review 42：Location, nicely renovated rooms (501 & 301), breakfast with porcelain dishes

Review 43：Location. Not much incentive to go outside

Review 44：Very cozy bed

Review 45：Redecorating during our trip . Parking is poor.

Review 46：Great beds . Room small but clean.

Review 47：The hotel was undergoing a re-vamp which made it a little difficult, but the rooms were great.

Review 48：The staff were wonderful in suggesting places to eat.

Review 49：Poor location.

Review 50：Redecorated room

Review 51：Under construction. Front desk did not have a person at all times.

Review 52：Free Breakfast was better than most

Review 53：Wifi very poor connection on higher floor

Review 54：Staff very helpful and friendly

Review 55：Older building, 1 elevator.

Review 56：Staff were nice, room was updated and clean.

Review 57：Friendly staff, comfortable beds and clean room

Review 58：Internet was down

Review 59：The King size bed...so soft.

Review 60：Rough area

Review 61：room was clean

Review 62：The continental breakfast included was limited in its healthy choices.

Review 63：Really comfy beds, friendly service, fairly good restaurants in the area.

Review 64：The neighborhood didn't feel safe for walking after dark.

Review 65：Staff are fantastic. Rooms are clean. Breakfast was good

Review 66：Didn't stay long enough ...

Review 67：The premises were clean and inviting; the staff was accessible and accommodating.

Review 68：had to sort through cutlery to get clean pieces.

Review 69：The heating sustem

Review 70：Location, bed, and breakfast

Review 71：Found a used washcloth hanging over the shower curtain bar

Review 72：Trying to park at the hotel is a pain. Should try and get more space somewhere

Review 73：Heat in room hard to control and toilet did not flush properly

Review 74：TV not working Drapes falling down Parking very poor

Review 75：Comfortable bed and clean abundance of linen Good continental breakfast

Review 76：old shower; loose tap in tub; torn window curtain. interior fan very noisy; couldn't sleep the first night

Review 77：the location

Review 78：convenience of location friendly and helpful staff breakfast cleanliness

Review 79：Noise in the halls Roaches scattering when lights were turned on

Review 80：Cost

Review 81：Good hotel

Review 82：Wifi Internet did not work consistently. Staff was unprofessional speaking loudly while clearing breakfast, using profanity.

Review 83：Character was nice.

Review 84：Parking was a little tight

Review 85：The breakfast was nice. Staff were friendly,

Review 86：Price seemed a tad high for what was offered

Review 87：Staff was friendly and helpful

Review 88：Basic room that was overpriced in a sad part of town. Air conditioner was not working properly and parking across the street.

Review 89：location, as a traveler, downtown anywhere is not the best location

Review 90：Dingy. Uninspiring.

Review 91：Convenience. Good breakfast.

Review 92：the sallyann next door don't bring ur kids

Review 93：UR downtown ,Bars n shopping n transit

Review 94：Wi fi service was very poor Very noisy location near main road heard plows clearing the street for over an hour at around 3:30am. Windows do not block sound whatsoever. Not a good sleep at all

Review 95：Dirty bathrooms Used towel hanging in bathroom Night staff at check-in was useless Crappy Breakfast Location across from Salvation Army

Review 96：Nothing

Review 97：Where to begin...the woman who checked us in, I'm assuming was somesort of manager. She was very rude. I wasn't aware that I was goingto be charged an incidentals deposit..I've never paid that at anyother hotel before.She also spent the whole time talking to other people that we were working at the desk. Very unprofessional. I also wouldn't have known which room I was in...she never told me. The only was I knew was I heard her ask the cleaning staff if that room was cleaned. The employees were dressed very sloppy..not at all what you'd expect from such a large hotel chain. The breakfast was terrible. For someone who can't eat gluten, all I could eat was cold hard boiled eggs. And the coffee was cold, and juice empty. The lobby was nice, but elevators and floors were too warm/smelled very bad. Our room was also right beside the ice machine, so it was quite noisy. The air conditioning didn't stay on. I understand that it's set to go on at intervals to save energy but this would be off for long periods of time. Very uncomforable to sleep..our temperature went up to 78! Will absolutely never go back to this hotel again. And definitely will not be recommending it either.

Review 98：The girl at the desk when I checked out was friendly. But didn't askmy how my stay was or anything. Just checked me out. Didn't thank mefor staying.

Review 99：Hotel is still under renovation and some things like breakfast area are not as inviting to be in as they could be. Staffing seems to be an issue as no one was at the front desk when we arrived. Had to use my cell phone to call the clerk who was getting laundry from somewhere. Seems that management expects a multi-tasking staff at the expense of service to the public. At breakfast time the front desk clerk was also responsible for the continental breakfast. Other hotels have each position staffed separately. We'll probably stay at a different hotel the next time we travel to see family in Sudbury.

Review 100：The booking is better done on your own. Don't bother calling thenumber on website. Spent 15mins on the phone and was told to call backand I booked it online on my own in 3 mins.

Review 101：Bed was super comfortable and the room was very clean. My fridge didnot work but the staff changed it right away. I would definitely staythere again.

Review 102：Where is the air conditioning - the unit in the room works but only if the room was 5 x 7 - windows dont open - all night I was uncomfortable - most people like to sleep in a cool room

Review 103：The internet and cable wasnt working half the night. And no one at thefront desk to answer the phone. And the food was crap.....i think weshould have gotten some of our money back do to poor service

Review 104：The counter in the bathroom was not clean, you could see a cup stain, along with water stains on counter. There was no hand towel, as well no glasses.

Review 105：The bed was comfortable.

Review 106：I'm sad .the elevtor broke down .the breakfast is simple so much,but my room chares includes breakfast. yumbo zhang

Review 107：Room smelled like insecticide and gave me a headache. The only elevatorwas broke down and I had to walk 4 flights of stairs to my room I endedup moving to another hotel

Review 108：loved the comfort of the beds and the restaurant in the best western very good staff and food

Review 109：Terrible Noisy

Review 110：the parking is a bit of a pain at times

Review 111：I think they have the best beds of the last 3 hotels I have tried in Sudbury

Review 112：none

Review 113：Excellent

Review 114：Lack of direct parking.

Review 115：Location, accommodation, cleanliness, surprisingly quiet.

Review 116：parking is limited

Review 117：bed was very comfortable

Review 118：Cost estimate provided did not include taxes....misleading!

Review 119：Friendly and helpful staff

Review 120：No pool

Review 121：comfortable & friendly staff

Review 122：no pool

Review 123：Convenience

Review 124：Continental breakfast.

The Fine Print

Please note that the parking lot is across the street from the hotel's front entrance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.