Elenite Spa Villas All Inclusive

Elenite Spa Villas All Inclusive descritpion
Elenite Villas is situated in the south-facing Elenite Holiday Village resort. It offers air-conditioned rooms with satellite TV and an outdoor swimming pool. Guests also enjoy free access to Aqua Park Atlantida.
Restaurant Nessebar features a terrace and serves European as well as local cuisine. Sozopol Restaurant serves fine Bulgarian cuisine accompanied by a wide selection of wines.
Elenite Villas has a pool bar and a lobby bar as well as an Irish Pub with a snooker table and large plasma TV screens.
Elenite Villas has a team of professional animators. Guests can play darts, air gun, beach volleyball, aerobics, water gymnastics, water polo and more. Medical service is provided 24 hours a day.
The Aqua Park is 650 feet away, the bus stop is 1,000 feet away and Sunny Beach is 3.7 miles away. The Old Town of Nessebar is 6.2 miles from the property.
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The staff speaks English——Elenite Spa Villas All Inclusive's staff speaks:Russian,Italian,Spanish,English,German,Bulgarian
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Facilities of Elenite Spa Villas All Inclusive
Outdoors :Outdoor Pool (seasonal) | Grounds | Terrace | Sun Deck
Pets :Pets are allowed. Charges may apply.
Activities :Tennis Court | Pool Table | Ping-Pong | Windsurfing | Bowling | Mini Golf | Water Sports Facilities (on site) | Water Park | Fitness Center | Spa | Massage | Turkish/Steam Bath | Private Beach Area | Beachfront | Game Room | Playground | Entertainment Staff | Nightclub/DJ | Kids' Club | Evening Entertainment
Food & Drink :Restaurant | Bar | Snack Bar
Internet :Free!WiFi is available in public areas and is free of charge.
Parking :Public parking is available on site (reservation is not needed) and charges apply.
Services :24-Hour Front Desk | Express Check-in/Check-out | Currency Exchange | Baggage Storage | Private Check-in/Check-out | Hair/Beauty Salon | Souvenir/Gift Shop
General :Newspapers | Safe | Chapel/Shrine | Shops (on site) | Non-smoking Rooms
Languages Spoken :Russian | Italian | Spanish | English | German | Bulgarian
Reviews for Elenite Spa Villas All Inclusive
Review 1:Service in whole resort is very, very bad! Within five days we stay there no even one room cleaning has been provide with. Restaurant, public recreation lobby and other places are dirty. Meal is bad quality. We pre-payed WiFi for 7 days - they switched it off after three days. On arrival on reception they gave me some list with some advertisement written. It was written: in case I give some positive opinion for my presence there I can be a part of some Lottery for five days rest in Five stars Resort. Probably the Management is trying to compensate the bad services with some virtual benefits in the future!!!
Review 2:Sea, beach and environmental around!
Review 3:Personnel are not friendly to hotel visitors. I am here from yesterdayand today faced the terrible situation when my car which was parked onthe territory of Elenite villas just disappeared. Of course Iimmediately address receptionist and security person with one simplequestion - where is my car? Show them the receipt for parking, it costedme 120 Bulgarian levs (it is about 100 eur!!!) and the place where thecar was parked. Security guy said that my car was evacuated to St.Vlas(the place in 10 kilometers from hotel) because it was parked in wrongplace as this place is only for personnel and specially authorizedpersons. But there is no any sign saying this! By the way, when I waspaying for parking, the guy who were issuing the receipt told me that Ican park my car in every free parking place. Even more the so-called"manager on guest relations" told me by phone that servicewhich was responsible for evacuation took my car by their own initiativedue to the absence of receipt for parking on my car's window. Soundsterrible!!! How it is going on???? Some car evacuating service caneasily access hotel territory and steal the car??? She told me"Yes". For my kind request to help me and providetransportation she answered that I should go to St.Vlas on my own andpay penalty. Ok, I took the taxi and have come to car evacuation centrefor 10 levs. To my surprise when I showed the receipt on parking to guyswho are serving there they told me that everything is ok and the onlyreason why they evacuated my car was the request from manager fromelenite vilas hotel!!!! They took 50 levs for their services, gave mereceipt and told me that I should address hotel authorities to refund.When I tried to meet "manager on guest relations" on thisissue, she told me that she is ready to see me on reception in an hour.
Review 4:There were so many dissapointments: -the room is nothing like the pictures on the site - we stayed in 498 and it's a totall mess!!!! -the walls were in a bad shape and the furniture is so dull and bad! -the matresses were riped and dirty -the sheets were also old and dirty -the towels also dirty!!! -not even once in 6 days the beds or towels were changed! Not to mention cleaning. Really bad shape the villas!
Review 5:The view is lovely by the sea. And also the pools are close to the hotel and really clean and warm enogh.
Review 6:- the staff knows little to no English and the reception is not very helpful - we needed to change something in our reservation and it was impossible to get in contact with their department even if we called and emailed numerous times - the sun beds were "reserved" for some of the guests and we did not have access to them
Review 7:Much too little staff to keep buffet restaurant running smoothly and places clean. Our villa was cleaned three times in a week, some others didn't have cleaning at all.
Review 8:Good location, infrastructure without cars, aquapark. No tingel tangel kiosks in the resort. Good with small children.
Review 9:Even thou the Aqua Park in Elenite is included in the price, sometimes the music there is too loud.
Review 10:Elenite Resort is a great place to stay. We were there only for two days, but they were really remarkable. It is certainly family oriented resort. We enjoyed mostly on the great animation team performance, resort's infrastructure, staff kindness and perfect beaches. Food service in the main restaurant was on the acceptable level of presentation, but absolutely tasty! I strongly recommend Elenite for couples and families.
Review 11:The villa was very close to the sea - just 1-2 minutes. There are no cars and children can walk and play safely. Although Aquapark was a little bit small, children enjoyed it a lot. There was a variety of food and it was always tasty. All the staff at the kiosks on the sea, confectionery and restaurant was very kind. All the family enjoyed our 5-day stay. This is great place to relax and I would recommend it to everyone!
Review 12:The food was abondant but with poor quality. May be it is better to decrease the quantity and to increase the quality. The cleaning stuff was not sufficiant to mentain cthe rooms clean. The beds for the children were not safe. The water basin in the lavatory was broken and the water was running all the time. You promissed to us 2 special dinners but it turned out that The mediterranean restaurant had to be closed. So we were given the chance to have one special dinner in the Traditional Bulgarian Restauran. I was deaply disappointed by the food. It was even worse than the "normal" one.
Review 13:I liked the sea. The sea view. It was pleasant to spend a lot of time near the sea shore since our room was in the first line. I liked the trees and the grass and flower beds. Years ago there were less buildings and more nature. Today there are a lot of hotel buildins. Very biutiful and contemporary designed but if I have to be hones I prefer the former Elenite.
Review 14:cuisine - poor selection of foods, not enough during the high season parking is paid - 12 BGN/day
Review 15:swimming pools villas with nice terraces free tennis court calm
Review 16:1.the bed very bad 2.food no comment 3.personal no profesiona and with uniform of other century no clean and broken 4.the place of eat very very dirty
Review 17:the workers in beach
Review 18:Ako ne si cujdenec ne te poglejdat.. vilite mirishat na muhal. Obzavejdaneto v tqh e ot predi 10 god.
Review 19:Razpolojenie u prirodni dedenosti. Dobyr akvapark za decata. Hubavi alei za razhodki.
Review 20:Beds uncomfortable and soft, sheets didn't fit properly, cleaning very superficial, various mould patches on wall and lighbulbs not working, food was very average- mass produced and 'cheap' quality, entertainment by pool wa totally inappropriate for children- excessively loud and not family friendly music and dancing yet next door to kid's club, staff's English very limited, jncluding manager
Review 21:Location
Review 22:the services at the resort have to be improved; there are 4 restaurants but you have access only to 1 during the stay even if you want to pay you are not admitted, terrible coffee; drinks and snacks at the all inclusive, besides nothing to buy in the resort to replace them, nobody know how to book the tennis court, advised us to go directly there to see witht the traineer
Review 23:The location is perfect; the resort is green and you are really one step from the beach; my advice is to stop the all inclusive formula and transform the resort into an upper level normal resort with 4 various restaurants, really a pitty
Review 24:Everything's very bad,very dirty and very rood staff!!!
Review 25:there was mold in the room and too many people in the restaurant
Review 26:the location
Review 27:Super staff
Review 28:Food quality is very poor, room decoration is old and tasteless, no wi-if except the lobby, maintenance is poor, staff unprofessional,
Review 29:The beach
Review 30:disgusting restaurant: very dirty, monotonous food, surly staff
Review 31:Price
Review 32:ок
Review 33:Parking.
Review 34:Great place for holiday. Seaside is cool. Everything in one place. Food is not to various, but ok.
Review 35:Food good be better
Review 36:Location, Aquapark, the park inside
Review 37:nothing
Review 38:The food was good but i wish they have more meat based food ( barbeque)
Review 39:Location was beautifull
Review 40:The animation team didn't do the work. My kid was bored in the first day and didn't wanted to go back at the kids club.
Review 41:Too many tourists relate the spaces, expecially on the beach and at the restaurant
Review 42:Very good services, beach, swimming pool, children club, tennis, waterpark, disco, everything is near
Review 43:the part of cleaning really needs to work better, especially with bed sheets. but the MOST unacceptable fact of all is related to the person in charge in the restaurants. I am reffering to a male approximately in his 50s with white hair who was always aggressive, never smiling, not even spoke a word of English and treated every client as a potential thief or criminal. these kind of people do not belong in hotels or anywhere around civilized people. I personally had a very bad incident where he was really aggressive and rude although i had no idea what he was talking about as I m sure he can hardly speak even Bulgarian!!!!!! And this, because after I had just paid 120 euro per night in the reception and had all my things there, i wanted to have a salad before I would leave without having my bracelet on. and this particular person treat me as if I were a common thief with a really humiliating attitude and aggressiveness that belongs only to people and conditions that I will not even bother mentioning here. REALLY UNACCEPTABLE! not to mention of course that in the timetable of breakfast/lunch/dinner, they do not mention the time they stop serving, but the time they will force you to leave the restaurant. SIMPLY UNACCEPTABLE! me and my friends left with the worst impression ever!
Review 44:The services of the reception were really good. Mr Dumitrov was always very polite, smilling, willing to help leaving overall a very good impression. congratulations. Also the people in charge of internal/external transfers were always very polite.
Review 45:The rooms (the definition "villas" is completely misplaced) are in poor conditions: sheets are too small for the beds and leave mattresses partly uncovered, toilets don't work properly and spray water everywhere, many parts are rusted or in poor hygienic conditions, and the list would be much longer. DON'T RATE THE ALL INCLUSIVE as a real value, considering that the food quality is dreadful and the meals are served as IN A JAILHOUSE: at the end of the scheduled hour for any meal you get kicked out of the restaurant, no matter if you still have food to eat in your dish. The staff is very very strict on this matter and gets to the point of PHYSICALLY PUSH YOU OUT OF THE ROOM. The same happens with most of the services provided: they are unreliable (the hot dog kiosk claimed to have finished the sausages by 3 o'clock), very low quality, provided by rude people. We tried to solve the issues with the rooms by buying a very expensive upgrade to what they call the vip villas, which cost far more than any 5 stars hotel in the area. Despite these last being newer and good looking, the mattresses, the sheets, the towels and so on remain the same as the rest of the complex: tragic! Moreover, a kitchen is provided in this kind of accommodation but is not provided with anything: not a single glass or dish. In any case, you are not allowed to bring you car in and are required to park somewhere else for 6€ per day. In order to carry your luggages, a bellboy with a buggy is normally sent WHO WILL BULLY YOU IN ORDER TO GET A LARGE TIP (happened twice to us). If you are planning a trip to 1984 Bulgaria (the year this facility was built) you are in the right place, otherwise I strongly advice anyway to go to one of the neighboring hotels (which we had to move to in the end) which provide far better services at a more convenient price (we manage to get a 5-stars hotel at the price of the basic 3-stars "villa").
Review 46:Nothing except the manager of the hotel which is very kind and tries to make amends for the unacceptable behavior of the staff in general.
Review 47:The first time I saw that the visitors are asked to be very friendly with the staff as otherwise there will be no service. If I saw the boy by the checking I understand why it is written down as most probably he is normaly working as a doorman at a disco. Even we know that the quality of food is not very good in a all-inclusive accommodation, this was really at the lowest end of quality.
Review 48:The view from our room in the first row at the beach was just perfect.
Review 49:Мръсно,старо,бедно,износено,неудобно. Ниво-пионерски лагер,храна-столова от соц.време,но още по-зле. Знайте,че парите които ще дадете са единствено за природата и нищо друго!
Review 50:Море,чист въздух,простор. БЕЗ АВТОМОБИЛИ!!!
Review 51:Mustiness in first line villas. The food wasn't so well. I saw thatin the faces of the clients and the fully desks with the food left.
Review 52:I liked the honesty of the staff except one lady who deals with theclients relations.She was unpleasant in many times with the kids. Iliked the garden and other facilities of the area. Also animation teamwere very pleasant for the kids
Review 53:Long queue to restaurant and beach
Review 54:Furniture and maintenance of villas!
Review 55:The green environment, food and animation team!
Review 56:The food is awful.
Review 57:The location is great.
Review 58:The hotel it's recommended for family with children, it's very crowded.
Review 59:I like the location - seaside
Review 60:no internet connection in room.
Review 61:localization, free entry to aquapark.