Vila Galé Marés - All Inclusive

Vila Galé Marés - All Inclusive descritpion

The Vila Galé Marés is a huge resort on the seafront of Guarajuba Beach, offering 5-star chalets featuring cable TV and a private porch with a hammock or lounge chairs.
The resort provides lots of leisure and relaxation options for the whole family, as well as intense contact with nature.
A giant outdoor pool, the Mega Kids Club, several dining options and the services provided in the Satsanga Spa are some of the reasons to choose the Vila Galé Marés on your trip to Brazil.
You can also keep in shape working out in the gym, cycling, doing aquatic activities or playing tennis and other sports. Hairdresser, shops and travel agency are also found on site.

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Facilities of Vila Galé Marés - All Inclusive

Outdoors ：Outdoor Pool | Grounds

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar

Internet ：Free!WiFi is available in the hotel rooms and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not needed).

General ：Shops (on site) | Non-smoking Rooms | Facilities for Disabled Guests | All Spaces Non-Smoking (public and private)

Languages Spoken ：Portuguese | Spanish | English

Reviews for Vila Galé Marés - All Inclusive

Review 1：stuff doesnt speak another language, they are not trained well...slow service,poor service...take towels and do not put new ones for example.Mant time i had to call reception for complain that something is not there at my room(sheets for extra bed, enough towels...) food is average, for who wanna simple and ok food, is fine! but miss some taste. drinks are the cheapest ... and not enough stuff to attend the demand! take long to be attend! recreation is very poor... if u qanna a noce beach ans nice place is perfect, but for a all inclusive resort is not sufficient! but i need to be real and say new years eve was a very good partty there...i though will be a disaster but the made a very good party!!! new village manager is very nicw ans simpathic

Review 2：beautiful place

Review 3：Food / restaurants still need some improvement.

Review 4：Being there for the 4th time I can say the service level improved a lot in terms of staff, organization, attendance to our requests etc.

Review 5：1.food food food...lots of but not tasty. 2.Swimming pool with lots of broken bricks very dangerous. 3. Hotel beach is not comfortble nd no fascilities 4.air condition in room not working

Review 6：Superior premium room stay -700 reais per night so overall good value for money. Great options for childtean, nice swming pool ( need to improve) and great feee cocktails. Chef must be replaced - lots of food but just not tasty....all included ended with rice and beens and good desert , the ala carte mediterean place was simply terrible and in very low quality.

Review 7：Service at restaurant. Nobody to serve drinks at the restaurant. Ok, they are there, but mainly to clean tables and etc. Nobody to ask "What you want to drink?" or "Can I help you?". If you want to drink something, you need to "Self service". You have available soft drinks in 2L bottles at a big serving-ware to “self service”.Food. Poor menu creativity and poor presentation. It seems that they have some restrictions on availability of catering trays and containers. Frequently they need to remove a container of food to replace it and it take a lot of time (that means that they will use the same container). It happens also in simple tasks as to replace milk or coffee at the breakfast.About quality of food and beverage, I was impressed due they didn’t offer fresh natural juices. It seems that one of the “claims” of this kind of hotel is to “family”… and offer fresh natural juice is a pre requisite in my point of view.At the rooms, every day we had some kind of problem; towels, cleaning and etc. And when you ask to regularize it, it takes a long time or nobody solve it.I was at the hotel with my wife and my two little daughters, and I identified that they didn’t registered them at the hotel (officially they aren’t there). I ask for information at the hotel administration and (a Portuguese man) said that the procedure was correct and according Brazilian law… I check it and it seems to be different. Brazilian law said that any hotel only can accept accommodation of children (less than 18 years) if they are accompanied of their parents or a legal responsible. They don’t ask to me the documentation of my children and I saw other check in’s that also they didn’t ask anything about children.For my kind of overall quality requests this hotel didn´t match.

Review 8：Comida simples Atendentes do bar da piscina com mau humor

Review 9：Piscina excelente Hotel bonito Ótima equipe de recreação

Review 10：1 out of 5 days without room cleaning. Need to improve swimming pool maintenance.

Review 11：We could hear clearly the family in the next room. No sound isolation at all.

Review 12：Nice food, excellent pool, very good location at the beach, almost desert.

Review 13：Maybe the food sometimes can be too massive without a la carte spirit...But still good and also they have 2 restaurants a la card that servesportuguese food (cod octopus) and brazilian typical from Bahiacomida talvez alguns momentos/lugares é mto kilao...mas boa e tem reservas pra restaurantes a la carte bons portugues (polvo e bacalhau) e baiano (nem li os pratos)...

Review 14：The landscape is fantastic, green sea and large beach with some coralsaround which can end up in beautiful natural pools...paisagem é animal, mar bem verde e praia ampla...nas pontas da praia tem coral estilo praia do forte com algumas piscinas naturais...

Review 15：Staff was a shame. Unmotivated, most unfriendly and without of any english skills (including Managers and reception)! All of them need some basic training! Food was nothing special for a high price hotel. Was not possible to swim in the sea. Very wavy, red flag during 5 days. Maybe an exception and pool area was great. Not many ativities provided.

Review 16：-Great pool area -Nice rooms (bungalow) -Everything in well condition

Review 17：Booking.com describes a full renovation of the property in 2009. We hada difficult time finding signs of a 2009 renovation. The buildings andthe rooms are outdated and did not live up to our expectation of a 5-star resort. The food was adequate but nothing more. The service wasless than stellar (other than Miguel at the front desk who went out ofhis way to accommodate us and make us feel welcome.) There are threebars on site where you can get alcoholic beverages but, basically,everything else is self-serve - including the 2-liter pop bottles thatare placed in beverage coolers on the property for drinks throughout theday as well as in the dining room for dinner service (far from what youwould expect from a 5-star resort). The hotel is definitely understaffed- tables in the dining areas were not cleaned in a timely fashion andyou could often find dirty plates and used cups around the pool area.

Review 18：The location next to the Atlantic was excellent. The water and theprivate beach were great! The pool was nice as well.

Review 19：The service is terrible, the food is awful, untrained and hostileemployees. In fact, this is a bad 3 star hotel Serviço péssimo, comidaruim, empregados destreinados e mal humorados.

Review 20：The location in front of beach, excellent spa, kid's center and theecologic appeal. A localização em frente ao mar, excelente spa, espaçokids e o apelo ecológico.

Review 21：Do atendimento.

Review 22：Praia e piscina e atividades da equipe de lazer.

Review 23：Cleanliness, food quality, poor staff training, many CATS inside the restaurants and around the swimpool!

Review 24：Food in the buffet was somewhat lacking in quality.

Review 25：Good and fast service. Excellent food in the bahia restaurant.

The Fine Print

This hotel offers rooms for a minimum stay of three nights and 'all inclusive' rates with drinks included.If you have a Brazilian credit card, for charges up to R$ 1,000.00, you can pay in 6 monthly installments with Visa or Mastercard or in 8 installments with Amex.Let the hotel know if you want this and wait until the hotel contacts you by e-mail requesting you to sign an authorization form and send it back to them.