Halyards Hotel


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Halyards Hotel descritpion


The Halyards Hotel boasts a waterfront location on the Royal Alfred Marina in Port Alfred. It features an outdoor pool, panoramic views and modern rooms. Free onsite parking is available.
The air-conditioned rooms at Halyards Hotel offer a range of facilities. With tea and coffee makers, satellite TV and bathroom amenities, they are well-equipped.
Hotel Halyards provides a spa and wellness centre where guests can indulge in various beauty treatments and massages.
The restaurant at Halyards Hotel Port Alfred is open for breakfast, lunch and dinner. Room service is also available. For exploring and sightseeing, guests can request a packed lunch, made fresh upon request.

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Facilities of Halyards Hotel

Outdoors :Outdoor Pool | Grounds | Terrace

Pets :Pets are not allowed.

Activities :Fishing | Canoeing | Spa | Massage | Playground

Food & Drink :Restaurant | Bar | Breakfast in the Room

Internet :Wireless Internet Hotspot is available in all areas and charges apply.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Room Service | Packed Lunches | 24-Hour Front Desk | Babysitting/Child Services | Laundry | Ironing Service | Meeting/Banquet Facilities | Fax/Photocopying | Hair/Beauty Salon | Souvenir/Gift Shop | Honeymoon Suite

General :Safe | Non-smoking Rooms | Facilities for Disabled Guests | Heating | All Spaces Non-Smoking (public and private) | Air Conditioning

Reviews for Halyards Hotel

Review 1:I couldn't even sleep there for one night, the room was so disgusting. Also the pool is open to the public and there is no parking near the hotel.

Review 2:I did not appreciate the management of the cruise boat. We were booked on a 11:30am cruise only to be told when we got there that they over booked and we cannot go on the cruise. Then we booked for 9am the next day only to be told the next day that the cruise was cancelled due to not enough people making a booking.

Review 3:I liked the location

Review 4:The Sunday night buffet was an outright disappointment. At the price that was charged the dishes were minimal and the roast chicken that was served was not cooked through. The bathroom could do with a make over although it was very clean.

Review 5:The hotel staff were very helpful. The room we stayed in had a beautiful view of the marina

Review 6:1. A tv which was not playing well 2.To.pay for buffuy but to be provided with la caradar 3. Not being informed about the cruise to black Rock 4. Not cleaning the rooms daily 5. Not being informed that dinner included when you book early

Review 7:The allocation of guests are good and the handling of guests in an equal manner is appreciated.

Review 8:When I asked at Reception if breakfast was included in our deal (which it was), a member of the staff told me it cost R105 - we therefore missed out on four 'free' breakfasts out of six we'd paid for (we had one, and one was offered by Nadia after our stay as compensation). Also the units have signs of shabbiness - cracks in the painting on panels and broken tiles on the steps. Our toilet was leaking when we arrived (after a 3-hour wait for our rooms to be prepared) and it took 3 days for it to be properly repaired.

Review 9:The sheer Monte Carlo- like sense of luxurious comfort one gained from overlooking the Marina and the river, either from our rooms, the bar lounge or the pool deck. Also the proximity to the beach and the magnificent Kowie River .

Review 10:The rooms were in very ,very poor condition, ragged and threadbare carpets,and furnishings that were torn and threadbare. The first room we were shown had an out of service air conditioner- the staff were prepared to allow a guest to stay in a room where they KNEW the facilities in the room were not working. 3. Chipped paint on skirtings, peeling Chipped paint on the walls and cupboards , one cupboard door was actually off its hinge. The coating on the side tables was also peeling off. Rusted stove tops. Microwave oven crusted with dirt inside. Cracked and chipped tiles in the bathroom. Mildew in the shower. The hand shower in the one bathroom had a leak and could not be used without flooding the bathroom. I'm shocked that the hotel would allow rooms like this to be occupied by guests. The staff were polite but very ,very slow. We were visiting family over the Christmas period and unfortunately had no alternative place to stay, or we would have walked out immediately.

Review 11:The proximity to the marina, and the view of the water.

Review 12:The carpet in the room should have been replaced, it was stained in a number of places.

Review 13:The food was very good. The view from the room was also very good.

Review 14:The hotel room had no air conditioning and it smelled of mound.the staff weren't helpful and nobody was available to assist me when I called Rivers to make changes in my booking.

Review 15:The breakfast only

Review 16:The property requires an extensive refurbishment. There is paint peeling off much of the woodwork and the pool deck has a number of rotten wooden spars.

Review 17:The location is very good

Review 18:We arrived at the Halyards on Christmas night. Despite having proof of our booking via booking.com and having called the hotel (after receiving an email from them) to confirm our credit card details, they had no record of our booking. They had some lame excuse that they are having problems with booking.com reservations. Simply unacceptable. They managed to find us a room at the MyPond hotel in their conference centre as Port Alfred is fully booked over the festive season. Our room at MyPond was also not wonderful as I assume it is 'emergency' accommodation for instances like this (it was away from the hotel and the bathroom smelled). I guess the Halyards score points for making sure we had a room for the night but it was still a very stressful experience after an exhausting day - and it was Christmas.

Review 19:The hotel is old and so is run down. But in this day and age, there often isn't money to do things up -it was maintained and clean. Carpets need replacing, white towels need replacing. Very loud neighbours when we stayed there.

Review 20:The location - great view! Excellent buffet breakfast included in the cost.

Review 21:Basin was dirty, beds were old and sinking in, pillows were hard as rock, television cabinet was broken and the paint was peeling off the walls in the bathroom!i will not recommend this hotel!

Review 22:The room wasnt really what expected or maybe that would be beacause i didn't know the different types of rooms so i was staying in a garden house so the bedding was not it for me,the bath was too small as well

Review 23:the room was specious, the food and woow the friendly staff

Review 24:Facillities showed interior and exterior lagging degree of maintenance. We had leaks from the roof in our room and had to change room. WiFi service not up to standard for a modern hotel.

Review 25:Excellent location

Review 26:The plugs were off the whole night. We couldn't watch TV or boil the kettle to make coffee.

Review 27:Friendly reception at check-in and pleasant staff at the restaurant.

Review 28:My husband could not get out of the bath. Winston, Zimkita and Samantha dealt with the matter so kindly and efficiently that our day was not ruined. Thank you very, very much.

Review 29:The comfort of my room, the furniture is old. The colour of the bed, I prefer white for cleanliness tht all people use the same.

Review 30:The food ws good, enjoyed boat ride as well, reception staff ws very friendly.

Review 31:The hotel is in bad shape and needs some serious TLC. Our room and bed was damp and the bathroom was very small and looked dirty. The breakfast was cold and the restaurant seemed dirty. There were dead flies all over.

Review 32:The staff were very friendly.

Review 33:the sofas need a bit of tender care,more channels on your dstv please.

Review 34:Rooms were so spacious,clean and having everything we needed,beautiful layout and outside view,dining area well decorated,food excellent,staff very loving and friendly,the staff actually sang me a beautiful birthday song,and that was lovely,they made me feel like a queen,a big thank you to all of the ladies,may God bless

Review 35:No warm water in the bath and towels too small and not to new anymore

Review 36:Spacious room, view of canal, no stairs, good food, comfortable bed. Lovely view from dining room...celebrated my wife's birthday and enjoyed our stay.

Review 37:Nothing to report.

Review 38:Hospitality and yoyr excellent food. The place is very comfortable. We were referred by our friends and we proved it ourselves. Keep up the goid work you are doing.

Review 39:Question cleanliness.- staff not well dressed. Staff member at Breakfast Counter evidently careless about personal hygiene

Review 40:Room was comfortable enough Room service for dinner was good

Review 41:Shower did not work correctly. It was broken. Rooms did not smell fresh, carpets stained and dirty, bathroom door was dirty, no hand towels

Review 42:Nice setting, conveniently situated, close to amenities.

Review 43:We had absolutely no sleep due to all the other guests being from amunicipal party and making very loud noice the entire night. We were in26 and it sounded as though the party was going on in room 27 Right upto 3 am. Breakfast was a didaster as we had to que behind people takingenough food to feed an entire family each. At no time were told aboutthe hotel being booked out for this noisy function. The guests returnedfrom a booze cruise and were incredibly loud even at 5pm.The parking lotwas like a party venue all night.NEVER Again!!!

Review 44:The hotel in itself needs an uplift in decor etc but was very pleasant

Review 45:Paid extra for room as I was told I would have a lounge area. All the rooms had a lounge area so this was untrue. My room had a sleeper couch. Apparently this is what I paid extra for even though I neither wanted nor needed it. In fact the other rooms had bar fridges which mine did not, so I actually paid more for less.

Review 46:Friendly staff. Lovely location.

Review 47:The room did not have aircon and we could hear the staff talking so loudly in the passage way.

Review 48:The scenery is beautiful and there is a Spa which is beautiful and has lovely staff and wonderful massages. The food was also very good.

Review 49:BEDROOM: The aircon did not work,TV did not work. Maintenance man could not fix it, as he did not have a clue about anything. BALCONY: Dirty,bird droppings on the railings. BATHROOM: Ceiling busy falling down. FIRST EVENING DINNER: Excellent cuts of meat were completely ruined by the chef: Totally over cooked, bone dry and on top of it all, sliced "with", instead of "against" the grain, the way meat should be sliced.. SECOND EVENING: We left our dinner table due to ± 20 uncontrolled toddlers creeping and shouting. Staff reacted as if they enjoyed the noise and disturbances. We noticed 4 other couples also leaving the dining room.

Review 50:The bed and view was excellent.

Review 51:The staff couldn't have been less interested in greeting or helping us. I suspect that they just have horrible management and therefore no job satisfaction. The hotel looks like it hasn't been maintained since the 90s. We had to ask for towels, a duvet and wifi as there was nothing provided. The wifi still didn't work

Review 52:DStv channels were not correctly made up i.e. 2 ETV channels - 5 Sport channels, no MNET movie channel - not the hotel package. Room had a leak and chairs outside were old - not luxury standard as room description indicates

Review 53:Immediate discount for leaking roof on check on.

Review 54:The bathroom, especially the bathtub, urgently needs renovation. The hotel is nice but not so well looked after. That is a pity. Ask for a room away from the main building to avoid the noise of all the ac and other machines there.

Review 55:The hotel is situated absolutely nice.

Review 56:The room was not totally pleasant, too strong a chemical air in the room.

Review 57:The Staff was very nice, helpful and warm. The hotel is very nicely placed in a marina with access to diferent boats.

Review 58:Tv reception poor. Wi fi reception poor. The Afcon final was not available on room tvs. Power cuts did not help the situation either.

Review 59:Peaceful and quiet. Beaches very clean and not crowded.

Review 60:Attitude of Reception staff and Reception generally,poor house keeping,and lack of repair work,lack of guest relations.

Review 61:The location ,views and proximity to the town and surrounding area

Review 62:Slippery Floors Sloppy cleaning of rooms Lack of children's indoor facilities Lack of linen changes Absence of bar fridges

Review 63:Location Fair sized rooms

Review 64:The whole hotel needs a lick of paint and a gentle upgrade. It has so much potential but basic facilities could do with some TLC

Review 65:Location Big room Comfy bed

Review 66:Decor & paintwork is looking tired - new owners are working on maintenance programme to bring back up to best standard

Review 67:Good sized rooms with quality furnishings,easily accessible with river views. Good dining at reasonable prices.

Review 68:Bathroom requires maintenance and towels were collected and not returned so we were only left with two hand towels. Doors between Interleaving rooms need soundproofing and balcony doors let in draft

Review 69:Convenient for regatta and good breakfasts. Room was very clean. Lovely view

Review 70:Linen, towels, nothing fresh, everything looks tired in your rooms! Staff stand outside rooms and shout at each other rather than talk. Staff in dining room busy feeding themselves instead of serving

Review 71:Perfect location

Review 72:This fine hotel needs attention now. Broken balustrade, couch and peeling carpets all require attention. Mediocre food and poorly trained staff exacerbate the problem. Such a pity because the location is gorgeous.

Review 73:First rooms 40and41 were given, rooms had poor view, one you face a wall. Enquirer at reception and was given number 4 and 5, which were good rooms with good view and spacious.

Review 74:Dinner excellent, bar facility was good, staff were ok.

Review 75:Old, worn out, small tv, beds need to be replaced,smallest shower Ihave seen, breakfast APPALLING...egg fryer old and rusted...left markson food, cold coffee, fruit quality terrible,DINING room furnituredirty, etc.

Review 76:Fantastic location, reception and booking in, spacious rooms, suppergood. This place has potential...

Review 77:window blinds broken, no privacy shower head clogged with mould !! and shower / bathwater regulator not functional. aircon heater not working,room very cold.

Review 78:No bad experience at all. I had splendid two nights.

Review 79:It is the most pleasant and tranquil place one could visit.

Review 80:Everything else

Review 81:The location

Review 82:bathroom small, and congested , old fittings requires upgrade

Review 83:location excellent position rooms spacious

Review 84:Shabby and in need of an upgrade

Review 85:Location

Review 86:Toilet did not flush shower did not have cold water only very hot so left without a shower.

Review 87:Excellent breakfasts

Review 88:Carpets were so dirty. Carpets were so dirty. Carpets were sooooo dirty . After 3 hours spent in the room I had to wash my feet !!

Review 89:Very poor food - buffet . Carpets in room dirty bathroom not too clean and dripping taps

Review 90:Well positioned

Review 91:everything else....absolutely shocking..!!!!!

Review 92:the location

Review 93:River Cruises Hire a boat Meal times Staff was accomodating

Review 94:quality of bedding carpets towels and dinner

Review 95:Area, facilities and activities

Review 96:dirty towels and old school bed linen in room 43, also bathroom is dirty needs updating

Review 97:None

Review 98:Nice location

Review 99:Aircons weren't working

Review 100:Staff were very friendly and helpful.

Review 101:Nothing

Review 102:The rooms are spacious and comfortable,the view to the sea is amazing

Review 103:Bath need to be changed, and the carpet need need carpet perfume for the room.

Review 104:Boat trips.

Review 105:Breakfast, Boat cruise and the staff(Rosy from Restaurant) were friendly and helpful at all times. I'm definitely coming back again. Thank you

Review 106:The WiFi is not for free, which I found quite strange.

Review 107:The view on the channels is beautiful, the room was big and comfortable. Good breakfast.

Review 108:I booked for 1 night but we had a pleasant night and everybody was very happy.

Review 109:I liked the view from my room and the Boat Cruise. My son enjoyed swimming.

Review 110:The view was awesome

Review 111:Small toilet and bathroom. Small selection of TV channels. Carpets in rooms and age of closets.

Review 112:Room size.

Review 113:Location and view

Review 114:The rooms are very comfortable. The food is excellent. A very enjoyable stay.

Review 115:I like that the hotel it's on of the sea.

Review 116:Dinner menu

Review 117:The view, comfort an big rooms

Review 118:Most parts of the hotel show signs of age and in need of a revamp!

Review 119:Lovely location and happy stay at the hotel.

Review 120:Computer facilities did not work.

Review 121:Location was excellent, right on the river.

Review 122:The Bed

Review 123:Privacy and Receptionist Attitude

Review 124:The room was not neat. Stains, cleanliness etc.

Review 125:Affordable, good location

Review 126:The showers are old and very tight. The balcony door did not open . The hotel is old needs a face lift.

Review 127:Location is good.

Review 128:Very comfortable and pleasant stay.

Review 129:Bedding and bathroom facilities were terrible.

Review 130:The setting on the hotel. The food is good.

Review 131:Not really bad experience, just felt hotel is due for a re-vamp. Décor etc pretty old now

Review 132:Friendliness of staff