Mercure Oostende

Mercure Oostende descritpion

Mercure Oostende is situated only 800 feet from the sandy beach. This hotel benefits from free WiFi and offers guests free entry to Casino Ostende as well as free access to external fitness facilities.
Each of the modern rooms at Mercure Oostende has a flat-screen TV, a work desk and tea and coffee making facilities. Guests can enjoy a buffet breakfast featuring hot and cold dishes including scrambled eggs and bacon.
Bruges, featuring historic sights including the Belfort and Gruut Huys Museum, is only 30 minutes' drive away. The centre of De Haan is less than 20 minutes from Mercure Oostende.
The Premtime café serves an international à-la-carte menu for lunch and dinner. Coffee and local Belgian beers are just some of the beverages offered at Mercure Oostende's bar.
Oostende Center is a great choice for travelers interested in Food, Gourmet Food and Shopping.

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The staff speaks English——Mercure Oostende's staff speaks:Dutch,French,English,German
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Facilities of Mercure Oostende

Pets ：Pets are allowed on request. Charges may apply.

Food & Drink ：Restaurant | Bar

Internet ：Free!WiFi is available in all areas and is free of charge. | Free!Wired internet is available in all areas and is free of charge.

Parking ：Private parking is available at a location nearby (reservation is needed) and costs EUR 20 per day.

Languages Spoken ：Dutch | French | English | German

Reviews for Mercure Oostende

Review 1：- Narrow beds, hard as concrete, synthetic bed linen. - Very small bathroom - Bad organisation at breakfast. - Make you sign document - as if routine procedure, without telling you what it is - that permits them to deduct - without any further debate - charges from your credit card.

Review 2：- Location - Friendliness reception staff - Interior decoration of the room - Wifi

Review 3：The room we were given had the smallest 'wardrobe' I have seen in a hotel and was totally inadequate for a 3 night stay for 2 people. Rooms do not have plug points near a mirror and the hair dryers in bathrooms are always difficult to use as they turn off so easily. Not enough cupboard space.

Review 4：We were immediately given an 'upgrade' to another room when we complained about our the limited space in our first room

Review 5：we had stayed in hotel 6 yrs prev came back because it was good then.hotel even better this time as obviously had been done up.surroundings throughout hotel excellent.food at breakfast very good. good selection to suit all.our room upgraded to balcony no extra charge

Review 6：The beds were a little soft for us.

Review 7：The hotel has been revamped since our last visit. The rooms and all facilities have received a very good redecoration and some minor alterations.

Review 8：Confusion over instructions for car park access. Need to have written instructions, perhaps a laminate card in different languages would help.

Review 9：Secure car parking facility and good quality buffet breakfast.

Review 10：Television broken - poor picture

Review 11：Comfortable room, friendly staff, good service. Good for an overnight or short stop. Parking facilities - for an extra fee

Review 12：All was fine no particular item to report

Review 13：Great staff! Needed a wheelchair access room and the desk manager got us into a room at no extra charge. Even has a massage too.

Review 14：Stuff not willing to offer a place inside the hotel or garage for our bikes. We had to leave them outside the hotel. We never had this kind of experience during any of our trips by bike.

Review 15：Breakfast, location

Review 16：airco worked for about 1/2h than stopped by itself - room extremely hot afterwards even with window open - fequently have to get up during the night to manually switch it on again

Review 17：location - (pet)friendly staff - nice breakfast

Review 18：No parking and the parking around it was not very safe to walk to...many young adults being drunk and obnoxious...was scary for my family.

Review 19：Excellent location, the breakfast was the best I have seen in Belgium...Amazing!!!

Review 20：Very limited car parking so had to park in nearby public car park. One of the cups in the room was still dirty from the last occupants' use. Bit expensive for 1 night stay.

Review 21：Nice modern hotel, friendly staff. Bar and restaurant sensibly priced. Good family room, although twin beds instead of a double. Convenient location.

Review 22：Minor detail.. the pillows were too bouncy- but this is a problem everywhere in the world when hotels use synthetic filled pillows not feathers.

Review 23：Almost everything was perfect, including the fact that the hotel was very quiet, well situated, with excellent breakfast.

Review 24：The rooms are very small, not very comfy with 2 people. The parking is a bit far away and on the day of checkout you can only use the parking up to 2pm. Breakfast was ok but not a lot of choice. Even with the air conditioning on the room was very warm.

Review 25：The hotel is close to the beach. Staff were friendly.

Review 26：nothing to add as there wasn't anything we didn't like.

Review 27：only stayed for one night,wish it could have been longer, staff very helpful recommended place to eat, excellent.

Review 28：Good location near to the sea front and town centre. Standard (Comfort) rooms not huge but adequate, de luxe rooms spacious. Beds very comfortable (give Premier Inn a run for their money!) Good choice for breakfast

Review 29：Arrived at 3pm but room was not ready until nearly 4pm - but worth the wait

Review 30：Great central location Everything newly refurbished Air conditioning in room Had room on upper floor so limited external noise

Review 31：The room was very well laid out. We didn't feel like we were lacking space even though we were sharing with our 3 kids. The breakfast buffet was one of the highlights of our trip!

Review 32：staff during evening of our stay hopeless . staff in the morning , nice smiles very polite helpful ............

Review 33：Absolutely lovely and conftable with very accessible location . clean and nice decor .

Review 34：The bed was very comfortable but the sheets were not carefully done for the 2nd night. The undersheets were not touched at all, I had to do it myself, but that's not a catastrophy, maybe the cleaningstaff forgot it, it may happen

Review 35：Great breakfast, friendly and fast staff at check-in and check-out. Well isolated windows no noise at night

Review 36：my partner is in a wheelchairand the lift was very tight but it would not put me of returning

Review 37：ideal location for public transport, trams, buses and taxis 20 meters from hotel. The staff were excellent very helpfull and friendly Good disabled room with roll in shower Stairs to breakfast room but staff laid a table in the bar for us nothing was a problem

Review 38：Parking arrangements - if you arrive later there is only an expensive car park as an alternative. It's about a five minute walk away, but is not cheap

Review 39：Very small room with good facilities that felt as though they had been squeezed in. Ambiguous notices regarding food service.

Review 40：One of the cleanest hotels we've stayed in. Good shower & good reading lights. Appreciated the coat hooks

Review 41：Did not like the fact that we could not get into room till after 03.00pm, had to walk round Ostend till 03.00pm in cloths we traveled in, not very nice.

Review 42：The room is small, and small narrow bed with 145 Euro. We can hear the noise from outside. (no window proof)

Review 43：Location is good. You can walk to the beach and many restaurant and bars. It is easy to find a parking spot nearby. Breakfast is a good selection. Tea or coffee is availabel in a room.

Review 44：The staff was a bit uninterested in guests - i.e. we were carrying a lot of luggage and a baby stroller up the stairs and one of the employees stood there looking at us instead of offering a hand.

Review 45：Proximity to the beach, large room with a balcony, good breakfast.

Review 46：Room very small. Air con useless. Room 145 was overlooked by next room, and fire escape no privacy. Toilet seat broken, reported it on 3 consecutive days, never repaired. Lift very small.

Review 47：Bed comfortable and room clean

Review 48：Room basic and advertised a fridge which was not there. Also basic channels on TV with only one english programme. No instructions or greeting pack in my room.

Review 49：Hotel very central near shops and opposite tram stop.

Review 50：The tiny elevator made check out difficult. Staff was lovely, but chamber maids a bit too eager in the morning to get into the room.

Review 51：Great location and great breakfast. Family room was great for a family of three. Really nice and helpful staff.

Review 52：I believer there was a chef or someone who was having a bad day, which we have all had and even tho he wasn't being rude, you could just tell he wasn't very happy, made it kinda awkward at the bar

Review 53：To keep this short it was very clean, except for the curtains in our room. The manager at the front desk was probably one on the most helpful people I have a ever met. It was close to the beach and all shopping and restaurants.

Review 54：The possibility to have a parking lot that's not to expansive was very helpful.

Review 55：Aircon was a bit too efficient, made the room dry.

Review 56：Very nice room refit.

Review 57：Nothing

Review 58：Good location, good breakfast times, good price

Review 59：breakfast

Review 60：DO NOT LIKE MEMORY FOAM MATTRESSES. BED GOT TOO HOT

Review 61：The position is great with plenty of parking locally and the staff speak English that is why we always stay there

Review 62：Position close to tram network. Close to beach and casino

Review 63：Large room,clean,and fresh,

Review 64：No parking, but there is a quiet street nearbuy, where you can look for places.

Review 65：Location and breakfast

Review 66：Room with a terrific view of ostend

Review 67：Room a little small

Review 68：little room

Review 69：Breakfast was excellent

Review 70：The Bed, Two singles pushed together, not all that comfortable

Review 71：The Breakfast

Review 72：Hard bed

Review 73：Excellent location

Review 74：Very cramped Rooms, Balcony is pathetic, felt cheated for price i paid.

Review 75：Location is good

Review 76：The room was vert small, some staff members unfriendly

Review 77：Location of hotel was great

Review 78：Great central hotel lovely rooms and great breakfast would stay again

Review 79：Convenient to everything

Review 80：Location and friendly staff also very clean hotel

Review 81：The beds were very firm. Only limited hotel parking but other options are close by.

Review 82：Excellent location, very clean & great breakfast.

Review 83：location,wifi, breakfast all excellent

Review 84：The staff were a little brusque.

Review 85：it's location was good for the purpose of our visit

Review 86：The staff seemed a bit unhappy....

Review 87：Aircon and comfy beds.

Review 88：Bed. View from window. Remote garaging.

Review 89：Cleanliness. Breakfast. Location.

Review 90：nothing

Review 91：It was close to the town and tram buses and the railway station

Review 92：Lack of a lavatory brush in the bathroom!

Review 93：Almost everything

Review 94：Staff were great .good rooms

Review 95：Room was very small. There was mold in the bathroom. Very arrogant unfriendly staff.

Review 96：Location was great.

Review 97：No wardrobe in room

Review 98：Everything hotel was lovely

Review 99：The matrass was to hard and the wall plug in the bathroom wasn't safe.

Review 100：The beautiful and clean room.

Review 101：Central, Secure underground parking Very friendly and helpful staff

Review 102：Unable to check-in at 3:00 like stated, pricey parking.

Review 103：Location, cleanliness, comfy beds, great breakfast.

Review 104：Zeer mooie verzorgde kamer.

Review 105：The staff were very friendly and helpful, made me feel a valued customer!.

Review 106：The cost was way over the top for that type of hotel.

Review 107：Everything even breakfast.

Review 108：Nothing to dislike

Review 109：Stayed last year but now its been refurbished its even better. Great staff, well laid out breakfast with plenty of choice.

Review 110：New refurb room with balcony

Review 111：room maids a bit haphazard,failing to replace toiletries and face flanels

Review 112：breakfast and room.

Review 113：secure underground parking. extremely friendly, helpful staff.

Review 114：staff not helpful

Review 115：location, overall comfort

Review 116：Nothing.

Review 117：Super-clean and very friendly staff!

Review 118：Centrally located. Renovated to a high standard.

Review 119：Close to all shops and beach good a

Review 120：kamer zonder kleerkast (niet praktisch) en nogal kleine ruimte

Review 121：hotel centraal gelegen, proper en vriendelijk

Review 122：Location. Short walk to sea front and to the coastal tram.

The Fine Print

If you would like to request an extra bed please notify the hotel of that person's age so that the right bed can be provided.