Peppermill Resort Spa Casino

Peppermill Resort Spa Casino descritpion

In Reno, Nevada, this 4-diamond resort boasts a casino, 10 award-winning restaurants, a full-service spa and outdoor pools. Each room includes a 42-inch flat-screen cable TV with free Wi-Fi.
Slot machines, table games, poker and keno are located at the Peppermill Resort Casino. Sport events are shown on two 10-foot wide theater screens and 61 big-screen TVs.
A 42-inch HD TV with over 60 channels is provided in each air-conditioned guest room at Peppermill Resort. These rooms feature high-speed internet, a minibar and a coffee maker.
Dining at Peppermill Resort includes Italian cuisine, a steakhouse and Asian delicacies.
Spa Toscana is a 43,000 square foot retreat in Peppermill Spa that provides beauty treatments. A gym, 3 hot tubs, and a sauna are also available.
Charging for electric vehicles available.
Tuscany Convention Center is in the Peppermill Resort Spa Casino. Shuttle services are available from the hotel to Reno-Tahoe International Airport, which is 3 miles away.

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They speak 4 languages——Peppermill Resort Spa Casino's staff speaks:Filipino,Korean,Spanish,English
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Facilities of Peppermill Resort Spa Casino

Outdoors ：Outdoor Pool (all year)

Ski ：Ski Storage

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar

Internet ：Free!WiFi is available in all areas and is free of charge. | Free!Wired internet is available in the hotel rooms and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not needed).

Languages Spoken ：Filipino | Korean | Spanish | English

Reviews for Peppermill Resort Spa Casino

Review 1：We were in the North Tower and there was a much easier way to get there but it was not explained to us. My husband figured out the parking lot and elevator was close to the room. Otherwise, it was a long walk. The room was cleaned but only marginally. The elevator was dirty. The internet did not work because we were too far from the main area.

Review 2：Only negative was my room location, it was next to an ice machine. In addition outside our room inbetween the two buildings there was a dumpster that was uitlized thru- out the night & was loud when items where thrown-in. Aside from that it was a great experience & i will return.

Review 3：The building was beautiful & clean. Friendly & helpful staff.

Review 4：We did not have a bad experience. The only negative was parking was quite a walk.

Review 5：We were able to check in early for spa treatments at 11am. This allowed us all day access to the spa and a guest room to retreat to for a break.

Review 6：Well I called the office because when we were booking the room, it said the rooms had a Keurig machine. Ours didn't. But when I called, she brought me one. Then we were sold. Outstanding.

Review 7：I almost said all bad so I could get a coupon for a free room lol. My Good God, beautiful room. Outstanding service. Me and my husband have 7 grandkids. We don't get out much. But one day there was beautiful. Worth every penny. Thank you.

Review 8：Everything was PERFECT as usual! !!!

Review 9：The services, the Tuscany Suite was beautiful and breathtaking especially the view! And the discounted price we got it for! Love love love this hotel! We always pick this hotel everytime we come to Reno!

Review 10：the room temperature was very hot and the fan was very loud. we couldn't adjust it to be comfortable.

Review 11：we love the buffet and the cleanliness of the facility

Review 12：At the time of reservations no option to choose one king or two Kings so when I call the hotel to confirm I only needed one king I was told because of the way I book the hotel that I would get to kings I don't think it was necessary for the agent to refer because of the way I book itbottom line it doesn't matter how I booked it I stay there so it shouldn't matter

Review 13：How long it to an employee to get things done. It was more so this hotel was about money than about making sure each customer was happy. Also upon check out was crazy, needs to be more organizated. Also the parking for hotel guest was ridiculous. More close parking for casino members than it was for customers staying at the hotel.

Review 14：The free drinks while playing slots. Room was nice also and the beautiful snow.

Review 15：Good variety and standard of restaurants . All amenities provided for a destination stay . Impressed by lack of smoke smell that pervades other casinos .

Review 16：Room service coming to our room at 330 in the morning, so they should change the number since they had two t403 at least name one tt403. And the buffet was great but very expensive.

Review 17：It was awesome, the workers were still pleasant even though they were slammed.

Review 18：The closet was a little too small. But for one day, that's really all.

Review 19：Our room was lovely. Large comfortable bed. Big bathroom. Perfect for our one day getaway.

Review 20：Loved everything!

Review 21：Beautiful and well maintained facility. Spacious rooms. Delicious and well priced food. Friendly staff. Our new favorite place to stay in Reno. We can't wait to return!

Review 22：We stayed at north wing- rooms were nice but we were next to the parking lot which had a continuous loud blower noises from 11pm-1am?? Not sure if it was a snow blower machine but was annoying. The most disappointing event was Oceano and I would give this portion a 1 as we went late ( 8pm) and had to wait 40 minutes for a table as we were doing AYCE sushi. Restaurant wasn't even packed and a bunch of waiters standing around and we still had to wait a while for drinks and our food?? Our waiter seemed flustered while other waiters were not busy. I realized they were closing at 9:30 so we were their last patrons so I get it that it has been a long day so I gave them some slack. Never again wiill my family attend at this time. We were all hyped up but was super let down by the wait and service. I would recommend oceano mgmt be aware of waiters who are busy and help out as oppose to standing around and waiting to get off. On the other hand, cafe Milano was great! We went twice for breakfast!

Review 23：Casino floor was nice and had lots of slot machine options and the drink reps were very attentive although I didn't order drinks but noticed they were around a lot even in remote areas of the casino floor so kudos for them! The rooms were nice and comfy.

Review 24：I wasn't greated with a happy birthday. When I checked in. No one seem to notice. It would of been nice. Since I checked in on my birthday.

Review 25：The room and the view was beautiful.

Review 26：They kept some snacks in a tray and minibar in the room . I and my wife had some of the snacks and later found a small note that they will be charged in the hotel bill . Amount will be charged 45 secs from when we take the snack from the tray even if they doesn't use them .My request is please inform this to customers during chevon so people will be aware of them

Review 27：I liked the room very much.

Review 28：There was no soundproofing and we were kept awake by those next door and above as well as in the corridor. The standard of the bedding and bathroom was shabby.

Review 29：We had a Tuscany Suite. It was luxurious and amazing. The food at the restaurants was really good. Would definitely stay again and I don't even gamble. AND we were on a no smoking floor. Awesome.

Review 30：Lovely room, very nice meal at the island buffet, really nice fitness center followed by steam room AND, most of all, every staff member I came across was wonderful!! Kind, genuine, helpful and pleasant.

Review 31：What I didn't like was that there wasn't very many gift shops and I wanted more variety. It was a little expensive the gift shops.

Review 32：I really liked the island buffet dinner. I also like the place to play games. The pool was awesome.

Review 33：Walls to thin can hear people in hall all night. beds hard pilots too soft

Review 34：Tony in the fireside lounge and Keysha at the front desk were stand out employees made us feel very welcome and special

Review 35：I order flowers and a bottle of wine. Wasn't in the room had to call down. And I had for two breakfast and never receive it. Very upset that I paid for it and could not get it

Review 36：Room was ice clean big. Love the spa tubs.

Review 37：The Peppermill actually gives a fair opportunity to win money, or at least allows one to be entertained for several hours while not losing their shirt. Good food is always available should one arrive late in the evening and need something to eat. Staff is always polite and courteous. We had to leave early because of the impending storm but plan on returning just to gamble and enjoy the hospitality of the Peppermill.

Review 38：I think the furniture is a little beat up. The wood on all the pieces looked really bad and for the price, I did not expect that. We were not satisfied with the food experience at the cafe or the Ocean restaurant. I was truly disappointed, again that the quality of the hotel and the money I spent that the food was not something that I can speak positively about.

Review 39：The hotel was BEAUTIFUL! Very elegant and comfortable. The bathroom in my room was beautiful as well. The Buffet was good.

Review 40：heater didn't warm up room I called front desk nobody came. I fainted and husbands heart wasn't good, felt better after opening the windows and door. we were staying in the old rooms, never again

Review 41：I was on 3rd floor of the Peppermill Tower and the noise level from the outside HVAC was a bit too loud. It ran constantly since i believe it was for the facility. not a particular room. It seems this row of rooms is at the same level as these adjacent roof top HVAC units.

Review 42：parking was good, restaurants are excellent, (but expensive).

Review 43：Saturday Bunch Buffet left a lot to be desired! Finding the location of our room was tricky, a maid was even stumped. Having to pay "resort" fees for things we didn't use seems like a waste (on our part)!!

Review 44：Parking was a breeze! Room was comfortable and clean.

Review 45：We have booked a king bed room, but they required an additional charge of $20 to switch from a 2 full bed room... Very loud and cold during night, hard to get sleep, worst experience ever.

Review 46：Based on the cost of the room I didn't expect to be in a room in a building that resembled a motel. Had to walk outside to get to the main casino/hotel/ any amenities.

Review 47：Staff was very nice, I called ahead to let staff know we would be arriving late, they were able to accommodate us quickly upon arrival & even upgraded us !

Review 48：It is a personal thing, but having a TV in the bathroom and a phone next to the toilet? Oh well.....

Review 49：the gambling area was very smoke free. Good job on that!!! Gambling machine noise greatly reduced....great! Steak was to die for...fork tender! Personnel went out of their way to help me find my way around.

Review 50：We were not happy with our room. I have stayed at the Peppermil since i was a kid. This was the worst room i have ever had there. Very disappointed. I expected more.

Review 51：I love this place

Review 52：North tower rooms by the west tower was too small, I am claustrophobic and that room in the north tower triggered my migraine and I almost left to go back home. I appreciate Josh who made it easy to Change my room. Terrible room there

Review 53：I liked the room service waiter, very nice and honest. I liked our room after we got moved to the main hotel. Nice atmosphere, cafe Milano was awesome and so was Chi restaurant. I liked everything except the room at the north tower.

Review 54：Great get away for my birthday went to the Edge Night Club and Luke took great care of us. Got locked out of my room and Dennis in security went above and beyond to get me back in. Great weekend!!

Review 55：Bathroom plumbing has always been "odd," and sometimes even "non-functional" over the past 4 years.

Review 56：Great location, many "quite good" and reasonably priced restaurants on this resort like property. We had 3 rooms of kids, and their kids, so was great to just let them run their own shows. We come here every year to bring the whole family together, planned around Thanksgiving Dinner with my Sister, a RENO resident. Check-in Staff are friendly and excellent.

Review 57：Snacks on the dresser get bumped or moved they are sensor activated so it will charge your room. They should be put in another location.

Review 58：Loved the casino. Room had comfortable beds.Beautiful pool.

Review 59：The next morning our clothes smelled like an ash tray even though we stayed in the non smoking section. Smoke seems to be infiltrating the ventilation system?

Review 60：Friendly staff Comfortable bed

Review 61：We had the buffet the first night and to my dissapointment no dungeoness crab and 2 MDMA night we ate at the Milano and I had fried chicken that was way overbooked and I couldn't eat it had to return it I was very disappointed with food there

Review 62：Do not like staying in the West Wing. It is too far away from everything and you have to walk outside to get back to the main building.

Review 63：Love staying there as long as we aren't staying in the West Wing.

Review 64：Didn't like that you get no discount on the hotels property if your staying in the hotel (for example to get in the club).

Review 65：My view was really nice and the bathroom tube was nice as well.

Review 66：My bad experience was visiting the Atlantis Hotel Casino. The smoke was so thick, one should have a gas mask just to visit the casino. Place stinks and after just walking through the slot area, my clothes stunk from the cigarette odor.

Review 67：We had a great time. The beds were super comfy. Looooved the pillows. Fire alarm was chirping when we arrived. We called and it was fixed by the time we returned to.our room.

Review 68：on west wing had to walk outside too far away from hotel casino, ask for room close to lobby & still did not get a room close . I had to take a shower in cold water it was not even warm in the shower. I am sorry to complain but I was the one in the group who wanted Peppermill but I will not ask again. Rooms are too far away & you must go outside not acceptable to me again.

Review 69：Restaurant coffee was as weak as could be, terrible but at the coffee bar, it was $3.50 per cup and was very good, but not cheap by any means. Beds were not very comfortable, saggy, felt like old mattresses.

Review 70：Slots paid well if you took your profits and left. If you stayed to increase your loot, you usually didnt.

Review 71：Cleaning needs to be done a little better. For example the nxt day when we left the room to do fun things & when we got back. Everything else looked clean & done except when I walked into the bathroom. Hair on the floor all over the place. Maybe the maid forgot to sweep or maybe it's not in the plans to sweep but I think it should be done. Thanks

Review 72：The casino is nice!

Review 73：the heating unit was not working in our room, and the room temperature was at 61 F. we called the front office and the send someone to work on the heating system at 3:45 A.M. and the unit was not working properly. When I asked to give us a new room they told me that they are sorry. There no more room left.

Review 74：The restaurants, and the buffete

Review 75：After dinner, I ordered something to take to my room for breakfast, since I had an early flight. Imagine my surprise to discover that the in-room refrigerator was fully stocked, like on a cruise ship.

Review 76：The staff and the airport shuttle times

Review 77：Well, it could have been my choice of meal at the Café Milano, but the food was not what I expected, very poor in flavor and presentation.

Review 78：Overall hotel staff friendly, and hotel maintenance very good, giving us great room comfort.

Review 79：The casino didn't have the latest games so I had to gamble somewhere else and that was an inconvenience.

Review 80：The comfort of the room and how fast room service came each time.

Review 81：Stayed in north wing for the first time. Very old and dirty. Old room service trays stayed outside in hallways for over 24 hrs. It was disgusting and stored by the ice machine.

Review 82：It has everything. You don't have to leave

Review 83：The room was dirty, and we had to literally walk 1/2 a mile to get to it. There were a bunch of kids partying in the wing we were on, and overall, it was just sort of a mess.

Review 84：The casino was nice

Review 85：Our room was very far from the lobby

Review 86：Peppermill is one of the best hotels I've been to. The location is not near the strip, but the facility has everything you need. I don't usually have to leave the hotel. The buffet is always awesome, love the slots, and the spa is my favorite!

Review 87：I love children, but NOT at 1 or 2 in the morning- suggest you have a " family area" or move us to the top floors- I pay way too much money for these rooms , NOTto be able to sleep- had to call security - thank you-

Review 88：Love the Tuscan towers!

Review 89：We had probably the worst room on their property. Low floor facing the garbage dumpster. We were just spending the night and didn't want to pay more to upgrade our room. The room was also loud, we could hear the people next door.

Review 90：The pool and fitness facilities are very nice. We had an enjoyable dinner in the upstairs bar. The bartender was really nice. It is near the airport and easy to access from the highway. The room price was low.

Review 91：The cigarette smoke is more pungent than I anticipated (non-smoker). I suggest requesting a room with a view of the pool and not the parking lot.

Review 92：The hotel and amenities are great.

Review 93：had to walk for miles to room. elevators seemed like they were freight elevators. parking was a hassle with no special spots for hotel guests. staff was not particularly friendly. Did not find out about a PepperMill Players Card until a day later, and it could have saved us some money.

Review 94：Restaurants were fabulous. Location was perfect as flying out of airport the next morning

Review 95：We had made reservations alot in advance. Are room we did change so we could have a smoking room but my wifes parents room was not reserved and my father inlaw almost had to sleep on a rollaway bed. Also on 10-19-15 early in the morning the fire alarms (2) with no anouncement after to say everything was ok.

Review 96：We like the location and we like the employees, they were very helpful if we had questons.

Review 97：We couldn't stay longer.

Review 98：Our travel plans fell through and we didn't arrive until 2am. The desk clerk ended up upgrading us to a beautiful suite. It was amazing. Thank you so much.

Review 99：Some staff in spa area acted like I was just a number for what you pay should not feel like that!!! Massage was rushed through I was shocked!!!

Review 100：Location was nice. Resort was nice

Review 101：Location in a very run down part of the town. Fortunately most facilities were available in the hotel. I would not have felt safe on foot in that area. Smoking allowed in the casino area, Yeuch.

Review 102：Room was really dark even with all the lights on. Breakfast service was slow on the only occasion I used it.

Review 103：Good range of restaurants with in the hotel. Loved the HD TV screens with the Images from around the world.

Review 104：Slots were not paying off as they have in the past. Not much fun. couldn't stay in the game very long without having to move on.

Review 105：Check in was fast. There is usually a line. I'm back for New Years. I hope for a high floor with the closer mountains in the background instead of the top of the casino full of air conditioners.

Review 106：No one in registration at the "T" Tower when we arrived at 3:30 pm and had to walk back to the front desk down the escalater.

Review 107：The restaurant in the "T" tower was close and great food for breakfast. Like the kiosk for valet parking also. Staff was very nice!!!

Review 108：I didnt like the fact that the pool was closed on the day we arrived, if they would of emailed me it would of gave me a heads up.

Review 109：I like the staff ,and the people at the front desk. The pool was also great.

Review 110：Boisterous guests very loud in hallways middle of night. Would like room offers for Poker playing guest. I play long hours at Peppermill poker when I stay.

Review 111：Poker room service and amenities.

Review 112：See above

Review 113：The walk to and from the hotel room was rediculous . I had to walknear a mile ( it seemed like ) to 5he north tower up an elevator to go to a different elevated to go down to my room. Doubt I'd stay again.

Review 114：music in spa not relaxing, more towel racks needed in bathroom, presence of tabletop snacks intrusive

Review 115：Spa, pools, no smoking areas, Bimini small plates, bed, easy checkout, pleasant greetings of housekeeping, good temperature controls in room

Review 116：TV in living area of suite did not work and telephone by bed went on the fritz.

Review 117：Great food especially the Romanza Restaurant. Very comfortable surroundings.

Review 118：The room cooling unit was loud and the carpets were stained throughout the facility. The buffet was not worth the money with many low end items on the offering. The gambling space was heavily in favor of smokers with a small portion saved for non smokers.

Review 119：The location is very good as is the parking.

Review 120：The tower rooms are very far from casino. Got lost a few times. Restaurants are pricey. Even the cafe was over priced.

Review 121：Loved the suite. Great bars. Great bartenders.

Review 122：I have stayed in this hotel many times before but I have never stayed in the north wing until this visit. It was a total pain. I had to take one elevator up to the 3rd floor then I had to walk across a skywalk to the other building then I had to walk up some stairs to my floor and then down another long hallway. After working all day and with my luggage and work bags it was way too much trouble. I won't stay here again.

Review 123：Front desk would not reassign me to another room when the shower was not working. It was at 4:30 am and I needed to leave soon. How can a hotel be sold out when the parking lot is almost empty and most of the place looks like a ghost town?

Review 124：Nice hotel. Engineer fixing my shower did a great job.

Review 125：navigating the massive complex was a bit confusing, and at times frustrating since so many doors are locked. You end up walking 5 minutes or more in a roundabout way just to get anywhere..

Review 126：Comfy room, even in the more affordable West Wing. Pool is amazing. Welcoming to dusty burners.

Review 127：Staff have us the wrong room, wasn't very kind or helpful when I returned to get her mistake fixed. I also had to ask numerous times for a map. She said she would put it in the packet with our keys. She did not. I had to ask three times. She wasn't helpful on instructing us how to navigate to our rooms nor around the hotel.

Review 128：Loved the pool and facilities.

Review 129：Celebrating 20th Anniversary and asked for upgraded room. Oriental desk clerk put us in North wing in double beds. He should be fired! I should have talked to Manager. Casino too smoky with lots of new confusing slot machines. We will not be back.

Review 130：Close to airport. Nice decor. Good variety of restaurants.

Review 131：Had to walk through smokey casino to get to front desk. Bed a bit hard

Review 132：Friendly and helpful staff, plenty of free parking, I requested noon check out to complete my meeting and they were very accomodating, FAST free wifi

The Fine Print

Guests will receive hotel coupons, a $60.00 value, upon check-in.Guests must be over 21 years old, and upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Resort fee includes Wi-Fi access, airport shuttle services, local and 800 number phone calls, access to the gym, business center, pools, parking, faxes and concierge services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.