Best Western Mountain Shadows
Best Western Mountain Shadows descritpion
On Highway 550, this hotel is just a 2-minute drive from the Durango Discovery Museum. A hot breakfast is served every morning. An indoor pool is featured for guest relaxation.
Free Wi-Fi access and cable TV with HBO are included in every room at the Best Western Mountain Shadows. They all have a microwave, refrigerator, and coffee maker.
Guests at the Mountain Shadows Best Western can relax in the hotel’s hot tub. The front desk is staffed 24 hours a day and there are guest laundry facilities on site.
The Durango and Silverton Train is 2.5 miles from the hotel. The Trimble Hot Springs are 7 miles away.
Recommand
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Facilities of Best Western Mountain Shadows
Pets ：Pets are not allowed.
Activities ：Golf Course (within 2 miles) | Skiing | Hiking | Cycling | Solarium | Hot Tub | Indoor Pool (all year)
Internet ：Free!WiFi is available in all areas and is free of charge. | Free!Wired internet is available in public areas and is free of charge.
Parking ：Free!Free public parking is available on site (reservation is not needed).
Services ：Vending Machine (drinks) | Vending Machine (snacks) | 24-Hour Front Desk | Shared Lounge/TV Area | Laundry | Daily Housekeeping | Fax/Photocopying
General ：Newspapers | Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private) | Air Conditioning | Designated Smoking Area
Reviews for Best Western Mountain Shadows
Review 1：Front desk was welcoming and helpful- so much that my son thought the guy there musth even the owner. Best breakfast of any hotel on our trip- the breakfast burritos were delicious and there was lots of variety. All of the staff members were professional and nice. We had our two kids with us, ages 7 and 20 and they loved it too.
Review 2：Comfortable room. Breakfast included. Had a laundry (self service), which came in handy after a few days on the road. Free parking directly outside the room.
Review 3：Nicely located outside of CBD. Tram stop just down road from hotel, only short trip into town. Restaurants are very close as is supermarket & liquor store just across the road. Good WiFi. Even though on a main road, very little road noise.
Review 4：The carpets were stained and the room had a peculiar smell it appeared to be a mix of cooking and heavy air freshener. It is located a long way from the centre where better value can be obtained
Review 5：Staff very helpful
Review 6：Just a bit far from the old town centre, so you need to drive or take a cab.
Review 7：Very comfortable and large rooms. Pool looked great but no time to try it out.
Review 8：The room I had this time was not the best, as the baseboard heater made an annoying noise all night. The bathroom door is somewhat of an inconvenience being right in front of the toilet and has to be propped open. Not sure if the door seal is going bad, but this room was much noisier than rooms in the past.
Review 9：I enjoyed the friendly staff (as always). The pool and jacuzzi are nice to enjoy at the end of the day. Breakfast and coffee are alway a nice way to start your day.
Review 10：It is the noisiest hotel we have ever stay at. You could hear people above talking in normal voice but it sounded like it was in our room. Ya and the sex others were having was load also
Review 11：The room was clean and the breakfast was above normal!!
Review 12：Room was musty probably carpets could do with cleaning. Didn't realise how far from main part of Durango it was. Next time would stay in main shopping/restaurant area.
Review 13：There were no dislikes.
Review 14：The spaciousness and cleanliness of the room; the room's amenities; the friendliness of the staff; the wonderful breakfast and comfortable breakfast room; the cucumber and fruit water and coffee in the lobby along with cookies in the afternoon. Sorry we didn't have time to use the pool and hot tub. They looked so tempting.
Review 15：Everything about our stay was great. The gal who checked us in was very friendly and knowledgeable. The room was clean, nicely updated, attractive, functional and very comfortable. The breakfast was tasty with many choices. We didn't get time to use the pool or hot tub, but we did walk into the bubble and it was very nice and extremely relaxing with the water fall. If we come to Durango again, this will be the place we stay.
Review 16：Not much parking in this " courtyard" style hotel.
Review 17：The room had a brick wall which gave the room character. Very convenient to groceries, car wash etc.
Review 18：The hotel had made a mistake with our booking. William at the front desk was very helpful, but Melissa, the manager, was aggressive while sorting the probem. By the second day she had mellowed. The room was dark with no windows.
Review 19：Room was clean and spacious.
Review 20：No exercise facility, nice pool, but no machines. Limited parking.
Review 21：Staff very friendly and helpful, room overall very nice for the money. Good breakfast. Would stay again.
Review 22：Price; I paid as much as I did for a resort the night we stayed. Not worth the money.
Review 23：Hot tub was awesome.
Review 24：limited hot water.
Review 25：Joe's coffee 24 hours! Trolley into town! Super nice staff!!
Review 26：Amy at the desk was very helpful.
Review 27：Good location quiet, nice pool.clean room
Review 28：Moldy shower
Review 29：Clean, well maintained
Review 30：Loved the people at the front desk. The cookies were a great snack after dinner.
Review 31：the main reason I stayed was for the hot tub and it was cold
Review 32：location
Review 33：pool was coold
Review 34：breakfast was good
Review 35：The hot breakfast was good.
Review 36：Pretty room, clean, quiet.
Review 37：Laundry facility useless
Review 38：Excellent restaurant
Review 39：Too expensive for a dated hotel
Review 40：Location to historic area was good
Review 41：Dirty, stained carpet. Bathroom fan didn't work
Review 42：Good coffee and breakfast. Friendly staff.
Review 43：Breakfast was just ok
Review 44：Rooms were a good size; location was excellent with easy access to the river path and the trolley.
Review 45：Leaving
Review 46：The pool and the cookies
Review 47：Price was on tphe high side
Review 48：Typical Best Western quality. Spacious, clean, well appointed bedroom, basin separate from bathroom which is always a plus. Above average breakfast without the bacon and eggs, although hard boiled of the latter are available. Whilst on the edge of town, the supermarket is directly opposite and a free shuttle right to the railway station at the other end of town is available from the supermarket. Can also walk along the river through the park into town
Review 49：Hard to get my suitcase up the steps--elevator would have been helpful.
Review 50：The staff was very friendly & helpful telling us about shuttle to downtown Durango & also good suggestions for places to eat. Also very good ideas on where to hike-really appreciated this info. It was also very clean & comfortable.
Review 51：The room was incredibly noisy,the people in the room above stomped around like 3 legged Hippos and there a really annoying dripping sound above my bed.The bedside lamp did not function.
Review 52：The staff were great,friendly & helpful.After the problems were reported from our first nights stay they were fixed.
Review 53：Location -- all our activities were in the historical part of Durango; could have done with shorter drives or be within walking distance.
Review 54：Room cleanliness, professionalism of the front desk staff and selection at continental breakfast.
Review 55：I cannot think of anything
Review 56：as always best western is very clean. friendly staff, good breakfast . I love best western. even warm cookies on arrival.
Review 57：Rooms were nice, restaurants and supermarket in walking distance
Review 58：Parking. Need more parking for trucks with trailers..
Review 59：complimentary Breakfast, clean room.
Review 60：Pool being worked on
Review 61：Everything was great
Review 62：The front desk manager was very sweet and helpful
Review 63：It was located north of the city which made an easy out to the mountain. Good value for the money
Review 64：Hard to get wi-fi in our room. A bit dated, but comfortable, all-in-all.
Review 65：Friendly staff. Good cookies.
Review 66：I like the sink separate from the toilet & shower It was quiet-I didn't hear people in the other rooms
Review 67：A little too far away from downtown.
Review 68：Comfortable hotel.
Review 69：Would have preferred a room on the ground level.
Review 70：Our room was Clean & very Comfortable.
Review 71：The hair dryer in my room didn't work well.
Review 72：I liked the location, easy access. Breakfast was great.
Review 73：I enjoyed my stay and I would stay there again
Review 74：Needs updating. Only chair in our room was about eight inches off the floor and made using the desk ridiculous.
Review 75：Friendly staff, room was clean, quiet.
Review 76：Hot tub temp could have been a lot hotter.
Review 77：Great place. Great location. Great service.
The Fine Print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.