Hard Rock Hotel & Casino Biloxi


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Hard Rock Hotel & Casino Biloxi descritpion


On the shores of the Gulf of Mexico, this hotel features an outdoor swimming pool and free Wi-Fi. Guests have access to the casino and the Aveda Concept Spa and Salon both found on site.
A minibar and bathrobes are provided in all the rooms of the Hard Rock Hotel and Casino Biloxi. Rooms feature modern decor and come with a flat-screen cable TV, a work desk and tea- and coffee-making facilities.
Concierge services and a fitness center are available to the guests at the the Biloxi Hard Rock Hotel and Casino. Guest can also enjoy Tequila's on the Gulf, which features the Sound Bar, private cabanas and Tequila's on the Gulf Restaurant.
The 7 restaurants at the Hard Rock cater to all tastes and palates. The fine dining restaurant offers steak and seafood dishes. Casual dining and snack options are found at the other on-site restaurants along with lunch and dinner buffet options.
Central Biloxi is 1 miles from the hotel. Ship Island Excursions offers passenger ferry services and is located 15 minutes’ drive away.

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Facilities of Hard Rock Hotel & Casino Biloxi

Outdoors :Outdoor Pool | Outdoor Pool (seasonal)

Pets :Pets are allowed on request. Charges may apply.

Activities :Sauna | Fitness Center | Spa | Massage | Hot Tub | Casino | Nightclub/DJ

Food & Drink :Restaurant | Bar | Restaurant with Dining Menu | Buffet-Style Restaurant

Internet :Free!WiFi is available in all areas and is free of charge. | Free!Wired internet is available in the hotel rooms and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Room Service | Vending Machine (snacks) | 24-Hour Front Desk | Express Check-in/Check-out | Baggage Storage | ATM on site | Concierge Service | Dry Cleaning | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop | VIP Room Facilities

General :Safe | Shops (on site) | Non-smoking Rooms | Facilities for Disabled Guests | Elevator | Heating

Reviews for Hard Rock Hotel & Casino Biloxi

Review 1:Room showed a lot of wear and tear, beds not comfortable, platinum tower supposed to be smoke free, however hallway smelled like ashtray. Elevators did not require key for floor access so not secure. Casino wait staff not very attentive. Drink service was significantly faster at Beau than Hardrock with same level of gambling expenditure

Review 2:Location was good, short walk to several restaurants and casinos

Review 3:We didn't like that the bathroom area offered no privacy really --we would have preferred a door to shut when brushing teeth, etc. And no little refrigerator makes you have to buy anything you want to drink. And the music plays LOUD outside..not so bad inside, but it is always blaring outside.

Review 4:Everyone of the staff that we interacted with were awesome--especially the valet staff. The food was exceptionally good and the hotel was clean. Bed was comfortable. Loved the three shower heads in the shower and finally, a hotel that has drapes that keep out ALL the light so you can sleep.

Review 5:Everything was great!

Review 6:Awesome experience, I have stayed at The Beau and recently The Nugget. The Beau is nice, but Hard Rock is just as nice in my opinion, I will never stay at The Nugget again. If I could have gotten a room at Hard Rock today, 1-17-16, I would have come back with friends for a couple of bights. Oh well, will be back soon!

Review 7:The staff at all restaurants, buffet, spa, and even janitorial workers were helpful and friendly. Truly enjoyed our stay because of their wonderful services

Review 8:Price was AWFUL. Stay at the Beau Rivage! Half the price, same size room, much cleaner, and much friendlier staff. Booking.com said I would not get charged until we checked in, but 1/2 was charged right away, then the manager at the hotel told me we would ONLY be charged a $100 deposit, that Booking.com should not have charged, and that nothing would be charged until we checked out. We were charged the other 1/2 immediately instead and then another hold was placed on our account so the hotel could hold 3 nights of charges instead of two. I complained and they said they were charging me yet again as I was checking out. It's been 2 full days and the charge for 3 nights stands, when we only booked for 2 days and stayed for 2 days. The hallways were full of smoke, on non-smoking floors. The room was no where near as large as described on booking.com. The front desk manager and the staff in the casino were disgustingly rude. The bathrobes were dirty upon arrival, and the worst part was there was no privacy between rooms...you could hear everyone's televisions, kids talking in the next room, people talking in the hall, and even people in the shower in the opposite room. For the price, I'd expect to be treated with a little respect, not have to see bear cans full of cigarette butts off the elevator for 2 days straight, and a lot of privacy. We will never stay here again!

Review 9:Room service was super fast and helpful!

Review 10:Great gaming fun and will definitely stay again! Room was very nice and the beds were soo comfortable. Slept like a rock! Employees were very friendly and helpful. Great place to stay!

Review 11:T-shirts and brand product offerings were ridiculously high priced, discouraging any thought of picking up mementos for friends.

Review 12:The staff were really helpful and fun. I loved the "Rock" ambiance and memorabilia. The rooms were above average by a long shot.

Review 13:Staff was wonderful. Table game dealers made playing enjoyable. Hanna at the 24 grill gave the best service possible at 3:00 in the morning. You must play there.

Review 14:We went to the Buffet and it was awful. No flavor or taste and the smoke from the Casino was over powering, and expensive. Had to leave at 7:30am the next day and the only place to get food was Starbucks. Very disappointing. Will be staying somewhere else next year.

Review 15:The room was so luxurious. Great view and easy check in.

Review 16:Waiting to check in until 4pm was a little sad

Review 17:Had the best 30th birthday at the hard rock. Can't wait to get back there in the summer. Platinum Gulf View is the way to go!

Review 18:Unfortunately the walls of the rooms are so thin that you can hear everything from the room next-doors. The smoking from the hotel casino is also smellable in the elevators and hallways. The village seems to be split into two half's: one that has been fixed after the storm and the rest...

Review 19:Beautiful room with breathtaking view. The whole hotel is very nice and directly at the seafront.

Review 20:Shower wasn't cleaned the last day...not enough towels left the last day. Seemed like well, they're leaving in the morning so we won'the give them the same level of service the last day.

Review 21:Price , location, view

Review 22:The only thing i thought was missing was a hook in the bathroom to hang clothes or robe on. Also the food in Satisfaction Buffet looked beautiful but did not taste good. Room service had better food.

Review 23:We loved our 11th floor room overlooking the gulf. The view was fabulous. They glass two head shower overlooking the water was so luxurious.

Review 24:Some machines in the casino seemed to not work right

Review 25:Quick efficient check-in, complimentary valet and bell service, friendly staff, clean modern rooms, comfy beds, plenty food options

Review 26:No bad experiences. The casino was smokey.

Review 27:The rooms were beautiful. The showers are unbelievable. The people in the hotel were very kind and friendly. My choice would be for the casino to be non smoking.

Review 28:This has no reflection on the hotel itself which we loved. My spouse got food poisoning from a hamburger he ate at the Hard Rock cafe

Review 29:The staff is amazing especially Daniel Johnson who went out of his way to make sure our stay was the best.

Review 30:The cigarette smoke every where and purposeful manipulation to get guest to spend more money in the casino and restaurants.

Review 31:The value for the location was good.

Review 32:I went to brunch on Saturday and at the Asian bar I noticed that the waffles was very hard , so I spoke with a oriental lady and she proceeded to show me what was hard and. Soft With her bare hands she did not have on gloves . I dislike someone handling food with out gloves.. And also housekeeping came into my room while I was getting dresses. They were told that we had checked out. I was really embarrassed about being halved dressed and being walked in on.

Review 33:This was a nice hotel

Review 34:My room bathroom was dirty which kind of set a tone for things.

Review 35:The front desk clerks were nice and helpful. There are quite a few places to eat on this property ranging from 7.99 and up which was good.

Review 36:I was charged a day in advance and was made to wait for 4 hours to get checked into a room after driving 6 hours. I was celebrating my birthday and my husband asked to have something done for me and staff did nothing. I will not stay at this hotel again.

Review 37:The check in staff was lacking in customer service skills, assisting drunken customers who wandered up to the desk as we continued to wait for an extended amount of time, only to be rushed through the check in process so quickly that we couldn't even find our room and had to ask someone else who happened to notice us wandering around.

Review 38:The hotel was overall very nice.

Review 39:The pool closes at 10pm and the casino smelled a little musty.

Review 40:The room was very clean and modern. The shampoo and conditioner smelled like heaven, The valet was incredibly nice. They helped unload and load our things. Everyone I encountered had a happy face on.

Review 41:We had to leave.....

Review 42:The Platinum room was truly set-up in true Rockstar form! We loved the staff & accommodations! Thank you Booking. Com for making our Honeymoon special!

Review 43:They gave us the worst room in the hotail it was the last room on the 3rd. Floor. It was just behind the Hard Rock sing and just above the laustest music in the place. I mabe this relation over a mo. Ago and expected a better room. We got there at 3:30 and checked in, but was made wait until after 4. They gave us a room on the 3 and we had ask for one on or above the 9th. with an ocean view.

Review 44:The room was clean but very loud from the music from the casino.

Review 45:The room was clean but seemed tired and worn. The furniture looks as though bough it had seen better days. The room definitely needs some updating.

Review 46:The staff was very friendly and helpful. I couldn't have asked for better service.

Review 47:The buffet did not have as much to choose from as other local casino buffets. The food was ok. We will absolutely stay at The Hard Rock again. We''ll pick another buffet though.

Review 48:The room and shower were awesome! Loved the products available(shampoo, conditioner, etc) Room service were really good.

Review 49:We didn't like that we requested a king bed and when we arrived was told we did not and made us take a room with 2 queens. Said they couldnt change it. And our view was bad and i thought i paid extra for a decent view. But i did not complain. We did have a wonderful time anyway.

Review 50:We liked the environment. We loved ruths steakhouse. The pool was nice.

Review 51:There was a mix-up when we checked in and they didn't call to let us know the room was ready. We went back to check 2 hours later and they were able to get us checked in.

Review 52:There was a lot to do and the decor was impressive.

Review 53:The noise of the traffic. I quite surprised that we could hear anything being on the 11th floor.

Review 54:The rooms are very cool and that you could control your own air.

Review 55:Our neighbours were having some quality time for several hours and they were pretty loud while having it :). Couldn't sleep for 2 hours and almost ordered them a fruit basket to make up their spent energy.

Review 56:I liked the rooms and the view from the room. I also enjoyed the pool area.

Review 57:Only steakhouse and oyster house available. Cafe. 7/24 closed. No card games being played but dozens of empty tables. Asked to have bags quickly to take medicine went. To desk 3 times

Review 58:No refrigerator in the room and the bathroom door was broke. And the glasses were not clean.

Review 59:It was convenient for our purpose this time...the staff was friendly.

Review 60:the room view towards the city of Biloxi didnt seem appealing with the wonderful huge windows in room

Review 61:location.free parking..nice modern hotel and casino.music from speakers in parking garage was an added nice sound.

Review 62:The sliding door to the shower was hard to open and close. The material used on the sliding doors was not private enough. I was there with my son. If I was there with my husband I wouldn't have minded.

Review 63:The gaming area was nice and clean at all times. The food was delicious. The atmosphere was awesome with the music playing constantly, it is by far my favorite casino in MS.

Review 64:Didn't win any money in the casino..but that's about it

Review 65:We had a great room in the platinum tower with an awesome view of the gulf on the tenth floor. All without paying an arm and a leg

Review 66:Great staff all throughout, very friendly and accommodating. Loved the more open concepts of the rooms and layout of casinos, restaurants and entertainment venues.

Review 67:Room was dirty and stained, with walls falling apart. When we asked for a room change the front desk was not very accommodating. Casino comps are not what they used to be.

Review 68:Property and Casino were nice. Pool clean. Most of food on site was tasty, but not the most friendly.

Review 69:We were surprised at how smoke free the whole facility was. The Half Shell Restaurant was outstanding. We also loved all the Rock and Roll memorabilia throughout the hotel.

Review 70:no water at all due to repair and wasn't informed even upon check in. Once repair was made got only like warm water that day and next day only scalding hot.

Review 71:Beautiful and staff was friendly

Review 72:The day we arrived the hotel was out of hot water, we were told it would be back on soon but it took several hours. We had traveled 6 he's and was looking forward to a hot shower and going out for a special dinner for my wife's birthday. Talked to hotel manager and he really could care less.

Review 73:The gulf view was fabulous!!!

Review 74:I did not like being overcharged, I did not like hidden charges, I did not like being spoken down to by unsympathetic stuff, I did not like my room being downgraded, I hated having no hot water, and I hated the computers being down, i also hated having no water at all the first night, not even cold water.

Review 75:The cleaning stuff was very friendly and very helpful, the desk stuff was 50 50 depending on who you got to talk to, the manager was very accommodating and compassionate paul Juliana. I also liked the view on my first night.

Review 76:Casino was not very clean and did not like the clientele. Also water was off from middle of night until early morning. Only view was of cooling system.

Review 77:Pool was nice and beds were comfortable. Staff tried to get us to eat on premises. Happy we went outside!

Review 78:I had a gulf view room and it was breath taking! The staff were friendly and courteous and the amenities were awesome especially the spa. Would def come back to hard rock

Review 79:My room carpet was very dirty and stained. Where the coffee pot sits there was coffee spilled on the wall when we first got there. Would be hopeful to not see it so dirty again upon first arriving. Thank you for a good time.

Review 80:Every employee had great personality, friendly service. Would come back just because of that.But.....

Review 81:Casino hotels always seem to come with a smoke smell in the lobby.

Review 82:Booked this room last minute and got a fantastic price! Was very pleased with the room and valet parking. The Ruth Chris Restaurant was excellent also.

Review 83:1. Dog barking keep us up most of the night. Called front desk about 11 pm, and the attendent asked "is that the dog I hear barking?" , but continued for hours more. 2. Very unhelpful staff when we pulled up to get baggae from car. Coulf not offer suggestions on parking, where hotel check inwas, or even how to get there. That was something we had to figure out on our own.

Review 84:Good room.

Review 85:Every single time we met a staff member we were asked if you were checking out. Every single day from Sunday until Friday. It was seriously ridiculous. It got old explaining that we were there until Friday and we were only going to eat. The cigarette smoke will knock you down in lobby. Hard Rock Cafe food wasn't that good.

Review 86:Beds were comfy. Half Shells Resturant was amazing. Dealers were friendly.

Review 87:The fact that this is a high class hotel and yet i get more from the Wetumpka casino in Alabama and it's 3 times smaller and not as big in name as the Hard Rock. Not impressed.

Review 88:The bathroom in the room.

Review 89:Too much smoke , I was shocked that there are designated smoking areas in the resteraunts ... it kinda ruined dinner for me ...

Review 90:Love the pool , but the staff were amazing from check in , to room service , cleaning lady , and waitress at the pool was the best ...

Review 91:Since we're non smokers - it was difficult to adjust to all the smoke in the facility- other than that - Five stars.

Review 92:Room was awesome, staff great!

Review 93:The coldness in the foyer and casino - it could have been a degree or two warmer. People could smoke everywhere - even in the pool.

Review 94:It's modern and awesome on entering the foyer. Loved the rock music everywhere. Good pool and pool bar. Great valeting service. Very well planned hotel.

Review 95:I didn't like that when I got there that there was only one employee checking people in on a Friday night. Also I didn't have the option to get a smoke free room even though it was what I requested in my pre booking. There was absolutely no food comps with the stay and the slot machines for a Friday nice were the tightest I have seen any where in this country.

Review 96:The view from my room but I wouldn't recommend this hotel to friends and family. Understaffed. And the room was a mystery after book almost a week in advance as to where it was.

Review 97:2 things annoyed me, one was the $100 deposit for "incidentals" I wasn't aware that any hotel did that any more. They had my credit card number, and then it takes 5-7 business days to return it to you?? The other was the parking, we ended up searching in the multi levele garage and then hauled our own luggage in.

Review 98:The room was very nice and clean, bed was comfortable and the walkin shower was awesome!

Review 99:The modern trend of translucent bathroom doors is just so wrong. Who wants to see or be seen doing whatever it is you`re doing??? Also, the sinks and mirror were right next to the bed, so if you were shaving or blow-drying, you`d be bothering the other person. Also, neither Booking.com nor the check-in clerk mentioned a pet fee, but they tried to charge me $75 at checkout, which was sleazy. It's a bit of a walk to the beach, and the bar/restaurant by the pool was closed, nor were there any towels available, and this was a Thursday in summertime. I got a good deal on the room rate via Booking.com, but if I had paid full price, I would have thought it was a total ripoff. No breakfast either, which was pretty lame.

Review 100:The room was fairly nice, except for the bathroom setup. There were several restaurants onsite. The pool was pleasant.

Review 101:The bathroom was looking to have a tub that I would be able to roll in with my wheelchair n then transfer instead we had a chair that was a struggle to transferred

Review 102:The room was nice n clear n love the view I had

Review 103:Hard, hard bed. Great shower until you turn it on. No hot water at all!Slots very tight. From Vegas and know when machines are set to not pay.$1400.00 in less than 20 hours and not even a bonus shown on anymachine. Will never return.

Review 104:Location

Review 105:Buffet

Review 106:Awesome place to stay..view was incredible..staff was friendly and helpful..buffet wasn't that great for the price..but over all it was awesome..

Review 107:4pm check in took awhile as there was a line and only two working the check in.

Review 108:Room was very nice with Gulf View, loved the walk in shower. Casino was nice, at first I thought it must be smoke free but theN I noticed folks smoking but only by seeing them, not by the smell, that's a welcome change when visiting a Casino.

Review 109:The smell of smoke was bad, even in my non-smoking room

Review 110:The Classic Rock theme throughout the property, choice of restaurants, the room itself. It was a festive atmosphere.

Review 111:The late check in and early check out. We had one night to spend there, and paid $160+ to have a less then 24hr stay due to check-in and check-out times. We requested an early check-in and arrived three hours early, only to have to wait three hours to get our room.

Review 112:The setup of the room along with the view was very nice.

Review 113:We were really looking forward to eating at the infamous Hard Rock Café. Let me say that the food at this café was not edible. We spent over thirty dollars and did not even eat two bites. It was horrible.

Review 114:The hotel was excellent.

Review 115:The wifi is limited . They dont want you to hook up something like a ps4 to the tv and the wifi so you wont stay in the room . Some social media sites would not work either for the same reasons . Typical tactic in casinos to keep people out if the rooms and gambling but i dont gamble so wanted to play some of my games and couldent

Review 116:The food was very nice. very ..... Spent too much on it but was on vacation so who cares lol . Also if you want better value for your money when getting drinks get it in the casino , they make the drinks stronger and the prices were lower , keeps people around their games. id say its at least 2-3 dollars cheaper

Review 117:The $100 deposit I had to pay when checking in. I think I made an error when booking & paying for the room. I remember the status of smoking or not smoking as being checked "no preference". This was wrong. I should have chosen no smoking as we do not smoke. I would like my credit card credited the $100 asap. Thank You, Byron Lambert

Review 118:Room had stains on the carpet and traah cans were nasty. All staff was great except TJ at the front desk when we checked out he was nice but not knowledgeable about the system. Our friends paid for a surprise for us and he told us how much it was and wanted us to pay again for it. It was our 10th anniversary and they didn't acknowledge it at all!! I told everyone

Review 119:Nice room and great view

Review 120:I could not use the wi-fi at night. apparently there was not enough bandwidth for the number of users. This was very irritating

Review 121:comfortable room, casino onsite, great view, personable dealers.

Review 122:They charged us for 4 nights, when we only stayed 3 . Hope to settle this tomorrow when I call them.

Review 123:Friendly staff. Closeness to the beach, stores and Keesler AFB.

Review 124:Long line for check out. The smoking optional rooms still have odd odors.

Review 125:Arrived in the early morning (1am) and the friendly staff upgraded us to the Panoramic Suite. I've been to many of the casino hotels in Biloxi, and this one is by far my favorite with their modern feel. The rooms are gorgeous, beds are comfy, and you wake up feeling like a rock star.

Review 126:The whole building was fantastic! The swimming pool was brilliant! The restaurants were fab and all the staff were very friendly! The view from the room was amazing and looked over the swimming pool and the gulf. Loved it here :)

Review 127:Room price was too high.not good slot oayouts.sunday nite buffet wasnt too good

Review 128:Very nice room with view in platinum tower. Pool party and band were gteat! Food at 24 hour cafe excellent

Review 129:Proximity of parking and access to rooms. It is not a smoke free facility so cigarette smoke/smell was everywhere you went in the Hotel. Would recommend to keep the smoking in the Casino area only. No continental BF.

Review 130:Location and view of the Gulf coast, number of restaurants, pool was very nice.

Review 131:People were very friendly. Great room price and an Excellent meal at the Half Shell Oyster House. Great food and service at a very affordable price.

Review 132:My wife Got big bruise on leg getting in the high bathtub! Hurt her wrist trying to stop an elevator door,seen over 30 some people Get off one elevator because they were not working properly our last day ! Door did not work to slide shut for the bathroom!

Review 133:Location.

Review 134:the smoke! smoke! smoke! in the lobby! in the halls the elevator!!!! CIGARETTES!!!!!!!!!! also restaurants a little pricee for what you get.

Review 135:the design"

Review 136:We liked the location, the staff were all very friendly, ate at several of the restaurants and it was all excellent. Looking forward to going back soon!

Review 137:Extra charges labeled misc. $10.00 and no one could explain this. I can see it at hotel but why in gift shop. Was not happy with female staff at pool.. Over Rude!! Was told was getting ocean view got a roof view. Paid for ocean view! Still waiting for deposit to be put back in my account. This was a getaway because of a death to reboot..

Review 138:Staff was awesome and the bed was Great. Loved the pool !!

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Free resort credits defined as 1 buy-one-get-one-free coupon for the buffet per reservation. Credits are only valid between December 12 and December 29. They are not valid December 24 or December 25. Exclusions apply for multiple reservations within a 24-hour period.Please note the resort fee includes access to the following:- Fitness Centre- Business Centre- Outdoor Pool- Wi-Fi- On-Site Public and Valet Parking- Local and 1-800 Calls- In-Room Coffee- 2 Bottles of Water In RoomGuests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A security deposit of USD 100 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.