Best Western Plus Heritage Inn - Stockton

Best Western Plus Heritage Inn - Stockton descritpion
Best Western Plus Heritage Inn - Stockton sells fast on our site. Close to shopping, restaurants and other attractions in Stockton, California, this convenient hotel offers comfortable guest rooms with modern amenities.
Best Western Plus Heritage Inn-Stockton provides easy access to I-5. The Stockton Civic Center, Bob Hope Theatre and the Stockton Arena are less than 3 miles from the hotel. Two malls are blocks away.
The guest rooms at the Plus Heritage Inn Best Western feature free wireless internet access and 27-inch cable TVs. Guests will also enjoy in-room amenities such as microwaves and refrigerators. The hotel has an outdoor pool for guests' enjoyment.
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Facilities of Best Western Plus Heritage Inn - Stockton
Outdoors :BBQ Facilities | Outdoor Pool | Grounds | Terrace
Pets :Pets are allowed on request. Charges may apply.
Activities :Golf Course (within 2 miles) | Fitness Center
Food & Drink :Bar | Buffet-Style Restaurant
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Vending Machine (drinks) | Car Rental | 24-Hour Front Desk | Express Check-in/Check-out | Baggage Storage | ATM on site | Laundry | Dry Cleaning | Ironing Service | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Hair/Beauty Salon | Souvenir/Gift Shop | Honeymoon Suite
General :Newspapers | Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Heating | Designated Smoking Area
Reviews for Best Western Plus Heritage Inn - Stockton
Review 1:Had a homeless person approach us in the parking lot late at night whenwe checked in. He was telling us he would be our driver anywhere wewanted to go. When we went back to the car for more items, he waswaiting outside the locked hallway entrance door. We turned around andwent back to our room. We had gone out to the car earlier and made surewe went out in pairs. Thankfully he couldn't get in the building.
Review 2:The desk manager said they changed their Credit card/Debit policy from my previous visit two weeks prior. I was not happy and didn't continue my visit. Bad service.
Review 3:Location
Review 4:It was a very comfortable stay and we were very impressed with the quality, especially for the price. The rooms are very roomy and well-designed and the small semi-private outdoor space included with the room was great!
Review 5:The fact that my reservations were not correct!
Review 6:the staff went above and beyond when we arrived we were expecting to have a room with to beds and there was only one but they helped us out by finding another room and comped the 2 room.
Review 7:We arrived very late after driving from los angeles. Our room was ready and waiting. I slept well. The hpisekeeping staff woke me ( but om fairness, i didn't place the do not disturb sign out)
Review 8:Check-in girl noticed my room was next to the elevator. She made the effort to find me a more quite room and she did.
Review 9:Check-in was a breeze most important for me. Girl at desk was awesome really made me feel important. Didn't matter I got a better deal through booking.com.
Review 10:All was well.
Review 11:Good place to stay when you're passing through. Nice pool and the motel looks and feels great. No junkies or crackheads around which is hard to find for under a 100$ in the States these days. Overall: i would definitely stay again.
Review 12:Breakfast was not as good as in the past. Milk was bad, gravy old looking. The overall value was OK. If breakfast gets worse will go elsewhere. Will give it one more try.
Review 13:Value and location.
Review 14:Too many "transients" or what appeared to be drug dealers hanging around the hotel buildings. As a female, I was very uncomfortable.
Review 15:Clean room.
Review 16:The hallways were very stuffy and funny smell, but rooms were fine. You could hear activity in hallway as walls seemed a little thin.
Review 17:We were in Stockton for our sons tournament and it was perfectly located. Facility was nice. Food 4 less is right next door. There was not a lot of close parking available when we got in late from dinner, but we had already unloaded our stuff so it was fine.
Review 18:The surroundings are a bit boring with only some shopping malls to visit. No real restaurants within walking distance, just take aways.
Review 19:The pool and the balcony. Good beds. Quite OK. Wi-Fi. Nice and friendly staff. Free parking.
Review 20:First room had been occupied after cleaning and a number of items left in the room. Very disgusting things, pizza box, empty tampon box, etc. We insisted on a new room and they responded well.
Review 21:Second room was acceptable, but nothing to write home about. Staff did respond well to problem in the first room even though they were "fully booked".
Review 22:1. Area is noisy since it is next to food for less store. 2. AC was making terrible noise. 3. Very old furniture and lobby far away from building that has the room.
Review 23:I was totally disappointed, but the good thing it was only one night stay.
Review 24:The poor customer service received and the lack of compassion she has for a consumer and working in hospitality she needs extensive training.
Review 25:I enjoyed the room and the breakfast.
Review 26:This place has very poor security. You have the locks but people of allshady types were able to enter the hotel from the back and into the poolarea at all hours. I called every hotel in the area and your hotel wasthe only one with vacancies. Now I know why. I would never stay at yourhotel again as this certainly is not a safe place to stay.
Review 27:The comfort of the bed was excellent. The breakfast was fair to good.
Review 28:Problem at check in. Requested two rooms but hotel only had one reservation. Had to take a smoking room that smelled awful. Poorly maintained. Rooms didn't appear clean. Noisy air conditioner. There was a sewer smell when you exited elevator to our floor. Heard guest in the hall complain about the smell as well. Food wasn't good.
Review 29:It was a no smoking building but there was a burn mark in the carpet as you enter and several small burn marks on the bed cover. The mirror frame behind the faucet looked dirty but was just scared. There was also something red in the door of the fridge that was missed in cleanup. I had trouble with wi-fi but that could just be my inexperience
Review 30:The bed was comfortable, there was a TV and refrigerator/microwave & coffee set up.
Review 31:I had someone approach me in the hallway asking for money. The door to my room had light coming through on all sides :(
Review 32:Front desk staff was friendly, helpful and thorough
Review 33:Front desk was hectic and we were given wrong directions to our room. Had to call twice for towels the first time he brought two towels-no wash cloths or hand towels.
Review 34:Having to go outside building we were sleeping in to get to the main reception/breakfast
Review 35:Breakfast was varied and very tasty. Staff were very helpful and friendly!
Review 36:Could not get any sleep due to the peole next door were very loud all night. I asked for two pillows , waited 45 minutes, I called to the front desk only to be told they were out of pillows. The hotel had a very bad smell.
Review 37:Nothing
Review 38:Absolutely loved the breakfast they offered, as well as the restaurant style seating. The staff was very nice & friendly. And I liked that we were able to park right next to our room.
Review 39:poor lighting, bulbs out, impossible to find the door from parking lot. complained to desk- maintenance said they couldn't fix it- was just a light over the door.
Review 40:great breakfast! much better than most
Review 41:breakfast items had run out. no banana for fruit. Sausage was all gone and none left. lighting was terrible and hard to see in bathroom without timer switch. No curtain to keep light out in morning, just sheer curtain.
Review 42:price was fair.
Review 43:The area wasnt great lots of random people walking arround .but there was security so that helped
Review 44:Breakfast was a plus Clean and staff was very pleasant
Review 45:The room smelled pretty bad, like chemicals and that general Stocktonsmell, but I was bringing my stinky old dog with me, so it's notlike I'm unaccustomed to odor. Hotel is not convenient to anyshopping, and the parking lot is terrifying.
Review 46:Pet-friendly, though the added charge is steep. The girl at the frontdesk was so sweet. I wish I could remember her name so I could tell hermanager. The room was spotless- cleanest bath tub I've ever seenfrom a non-luxury hotel.
Review 47:Refrigerator in room is noisy, woke us up a few times when the machine is running, have to unplug it to sleep
Review 48:Like their dining room, big and comfortable. Breakfast was really good.
Review 49:Having to walk outside to reach the dining room from our wing of the hotel. Okay in good weather, but ...
Review 50:This was one of the nicest places we stayed on a 2 month trip. Good security for the wing we were in - we had to use our key to enter. Breakfast was good, as was the computer in the business centre. An inexpensive supermarket is within walking distance so we could use the room's microwave.
Review 51:I really can't say anything negative about the place.
Review 52:It was nice and clean. The breakfast was great. My sister lives in a two bedroom apartment with her and her husband her baby and two dogs so we wanted a nice place to stay we went to go visit them. We will be definitely going again
Review 53:Outside doors leading into hotel were not locked. They were to be locked and accessed by key only. Litter outside of hotel.
Review 54:Good location. Good hotel rate. Comfortable beds.
Review 55:Parking situation was frustrating, the grocery store traffic was busy. Please add magnified make-up (shaving) mirrors for your Boomer clients :)
Review 56:Staff was friendly and professional Hotel was clean, well-appointed, bedding was very comfortable Breakfast was very good, staff nice
Review 57:The decor was in need of refurbishment, but the main concern was the ice machine being located in the corridor and being used to fill ice chest ALL NIGHT LONG.
Review 58:We noticed that breakfast items dwindlid as in VERY little items as before taking all the extra items such as gravy, bicuits, bacon this is what attracted our attention OWNER trying to save money in taking these is not a good idea as many people want good stuff to start thier day
Review 59:clean rooms
Review 60:Large amount of people for breakfast & there was not enough wait staff...just (1) guy trying to clean all the dirty tables, replenish the food & silverware. He carried the clean silverware by hand & I wondered if he had washed his hands after cleaning the tables. Just needs better training.
Review 61:Very clean room & facilities, comfy bed, excellent staff. (Friendly & helpful front desk) Breakfast was enjoyable but please add sugar-free syrup for diabetics
Review 62:Toilet running all night, sink plug would not stay in place, no toilet paper in lobby washroom
Review 63:The breakfast was great! Everything was great nothing to complain about! Would stay here again!
Review 64:Easy to get to. The roon was very clean and conforable and the breakfast was great.
Review 65:N/A
Review 66:There were a couple cockroaches in the bathroom.
Review 67:He location was great as it was central to many areas that was being visited.
Review 68:Musty smell... Dirty hallway. From what look like room repair..
Review 69:Breakfast and the staff
Review 70:Very good breakfast - although paper plates and plastic cutlery.
Review 71:The cleanest hotel in stockton and definitely has the best breakfast
Review 72:The carpets in the room corridors are pretty dirty
Review 73:Room is big, breakfast buffet is good, internet access and pool and gym.
Review 74:it was hot outside
Review 75:this is a really classee place for the price
Review 76:Nosy and scary crowd and pkace
Review 77:My sister have no complaints at all
Review 78:My sister loved it
Review 79:Carpeting was old and dirty in hallways.
Review 80:Staff was helpful.
Review 81:No bad experience
Review 82:Clean and quiet
Review 83:not clean, sticky
Review 84:Private and easy.
Review 85:Stinks
Review 86:Breakfast
Review 87:Wi-fi issues. Room key cards needed to be re-done several times.
Review 88:Comfortable room and beds with nice grounds. Breakfast included was a plus!
Review 89:Great location, near UOP. Nice rooms.
Review 90:Checked in at 8:00 p.m. Short staffed - had to wait 15 min. to check in.
Review 91:Complimentary breakfast was a pleasant surprise.
Review 92:The neighborhood has really changed and has gotten to the point of being questionable, i.e. security.
Review 93:Full breakfast buffet- super!
Review 94:Not very comfortable at all
Review 95:I appreciated the security of the Hotel. The room was very clean and the breakfast was greatl
Review 96:NOT THE BEST INTERNET.
Review 97:FRIENDLY STAFF
Review 98:towel availability
Review 99:Clean and comfortable
Review 100:-the hotel is not fenced, therefore homeless people were walking around at night. -corridor smelled ... -towels had stain on them
Review 101:Staff.
Review 102:Hallways were filthy, pool was very dirty, needs work.
Review 103:Staff very friendly, breakfast great.
Review 104:Noisy
Review 105:location
Review 106:The location.
Review 107:Clean rooms, friendly staff, wonderful breakfast.
Review 108:Too much noise from traciffic
Review 109:Desk clerk was very nice
Review 110:Cheap experience.
Review 111:Cheap price.
Review 112:There were no channels for the kids to watch, which made it very difficult. Pillows were very hard to sleep on
Review 113:Good breakfast, great staff
Review 114:Nice Clean room and great nreakfast
Review 115:Great locations
Review 116:Great staff - breakfast was very good--room was fine with a balcony ! Will be staying there again in April!
Review 117:I will just say I won't be staying there again.
Review 118:The receptionists were nice and accomodating.
Review 119:Lots of restaurants and shops nearby. Free breakfast with choices. Clean Rooms! No
Review 120:I like that hotel because I find all I need within reach, is located in a good and safe place.
Review 121:nothing
Review 122:clean, friendly staff, very helpful, good breakfast.
Review 123:Very noisy air conditioning - room very stuffy.
Review 124:Ideal for one night, comfortable bed and clean.
Review 125:Great room .... great breakfast....great staff
The Fine Print
The property spa will be closed for renovations from 1 October 2015 until 6 October 2015.A refundable Security deposit of 200 USD is take upon checkin when using a credit card. If paying cash the deposit is 400 USD.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.