Best Western Pony Soldier

Best Western Pony Soldier descritpion

Providing completely non-smoking guestrooms furnished with coffeemakers and free wireless internet, this Flagstaff hotel is just off I-40 and is near local attractions and the downtown area.
After a restful night of sleep, start the day at the pet-friendly Best Western Pony Soldier with a free continental breakfast and a free weekday newspaper. Relax by the indoor swimming pool or browse for souvenirs in the on-site gift shop.
Northern Arizona University and the famed Lowell Observatory are located only minutes from the Pony Soldier Best Western. Take a hike through the Walnut Canyon National Monument area or discover the numerous shops at the Flagstaff Mall, both situated nearby.

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Facilities of Best Western Pony Soldier

Pets ：Pets are allowed on request. Charges may apply.

Activities ：Skiing | Hot Tub | Indoor Pool

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not needed).

Reviews for Best Western Pony Soldier

Review 1：The noise levels seemed higher than most motels we have stayed. You get what you pay for.

Review 2：The staff is always helpful, breakfasts good. Rooms clean and comfortable although the place is aging.

Review 3：The front desk receptionists were too busy talking to each other to acknowledge visitors. Bath tub is clogged. Train noise every 5 minutes. Food is good wish the food warmer is working.

Review 4：Spacey room. Free breakfast.

Review 5：Everything! Cold and uninviting..amenities were awful!

Review 6：Nothing at all! We have stayed over the last 8 days in 8 different best westerns and have not had a complaint. This one sucked!!!

Review 7：In the suburbs of Flagstaff and on Route 66 the hotel was easily located. Plenty of places to eat nearby. Very clean and comfortable accommodation, coffee making facilities and access to WiFi. Breakfast was also included and there was a wide choice available. Would definately stay there again

Review 8：The breakfast fair was ample for continental style but the cardboard plates and plastic cutlery was a real dampener. The room I had was directly opposite the rail line which had freight trains going up and down all night. I thought they were coming in the room they were so loud!

Review 9：Room nice and clean and well appointed.

Review 10：Goods train line very close which operates through the night. Our room was on the road side of the motel which didn't help. Noisy. We booked for two night but only stayed for one, there was no problem on cancellation. AC fan noisy

Review 11：Good breakfast was offered

Review 12：The parking lot is not that great. Too small. the location is on Route 66 and near a traffic light. It can be a bit of a pain getting in and out. It is not near many food options.

Review 13：Staff are kind and helpful. They have a great selection of cable channels (most people don't care about that but my work requires 50% travel so I like having conveniences of home. Coffee was good.

Review 14：The only thing my husband and I did not care for was the strong smell of what may have been a room freshener or carpet freshener, like a pine smell. A little is ok but at times it was very strong and overwhelming.

Review 15：Bed was very comfortable, very quiet despite the amt of people staying there, breakfasts very great! A wonderful variety of foods! We have already recommended your hotel to family and we are not even done vacationing yet!

Review 16：The floors are very thin so every step too heavy sounded like you were stomping. Also, the parking lot is a bit tight.

Review 17：The breakfast area was very nice and clean. Not a huge selection, but better than most complimentary breakfasts.

Review 18：The only negatives were the trains (our room was at the front closest to the railway lines - rooms towards the back might not be affected as much), and there was a fly in my room but the hotel could not provide any insect spray.

Review 19：friendly staff, small but clean rooms.

Review 20：The bed was awful. No support, worn out and very squeaky every time you move.

Review 21：The staff were all very friendly. We were upgraded to a king bed for no additional charge.

Review 22：The hotel smells like mildew. The room was so small I hit my head on the wall getting up from the toilet. It was a pet free room but my husband is allergic to dogs and immediately started it itching.

Review 23：I stay in about 30 to 40 hotels per years at least, this one had the worst free breakfast I ever had...

Review 24：Staff was great! Hotel was clean and neat and good location.

Review 25：Wifi unstable. Had to keep putting in password. Breakfast room being rebuilt--food was cold. Loud and lots of interior noise.

Review 26：Staff tried to be helpful. Friendly.

Review 27：Pillows were a little uncomfortable, and thin walls...But not too crowded during our stay, so overall great value.

Review 28：Staff was great at check-in...easy location and breakfast had a ton of options!

Review 29：I didn't like that the walls were thin, you can hear others. Also the doors were very loud when closing especially at 4 in the morning when other guests would leave their room.

Review 30：The room was cleane

Review 31：The way you have to get out of the site, you go around the building and it is like traveling the wrong way on a one way street

Review 32：Location, fairly quiet for a main highway location but close to stores, restaurants etc

Review 33：Coffe was cold both mornings....breakfast was ok other than that, but cold coffee at 6:30 am makes me wonder when it was made

Review 34：my daughter lost a tooth and tooth fairy dropped the ball and forgot to come, cleaning lady folded a dollar like a heart and put it underwear pillow for us! Very nice of her

Review 35：Location, asked in advance about train noise, they said it wouldn't be a problem. Trains ran every hour at a minimum of 5-6 to a maximum of 10-15. Building vibrated, we could not sleep all night. We were given a second floor room (requested 1st floor). Motel has no elevator. Room was small. The breakfast provided was barely adequate. The next morning we checked out (had reserved 4 days) and asked for a refund, The manager refused, stating that because we used "booking.com" she could do it. I am now disputing the room charge with my credit card provider. I strongly recommend NOT staying at this establishment.

Review 36：Wi-Fi

Review 37：The bed mattresses need to be replaced - sagged in the middle.

Review 38：Staff was friendly and helpful - everyone. Location was quiet. The noise from the trains was minimal.

Review 39：There was a small fire at the nearby surge protector for a vending machine in the hallway. The Fire Department responded promptly and smoke in the hallway was cleared out. We had no smoke in our room.

Review 40：Our room with queen bed was clean, well furnished and comfortable. We received a 50% discount because of a small fire nearby.

Review 41：No elevator for those poor folks who arrive late and have to accept asecond floor room.

Review 42：Paid around $85 for the night. Our room was large and well appointed.Towels were sheet sized and soft, not the sandpaper jobs you get at Motel 5 and one half. Parking was convenient. The woman who checked us in found us a first floor room so we didn't have to schlep our bags up the stairs. Overall an exceptionally good deal for the price for mid July in Flagstaff. Complimentary breakfast was good, eggs, waffles, meaty potatoes, juice, milk, coffee and fresh fruit.

Review 43：Phone did not work... and we could not hook up chromecast thru free with fi

Review 44：Apart. I wouldn't stay here again

Review 45：Staff was nice, food was good. Hotel itself was old and fall

Review 46：Stay was great! Breakfast was a good selection! Parking close to room.

Review 47：Room to small for three people, mainly the bathroom.

Review 48：Dog area was great. Room was clean.

Review 49：Tired, basic hotel.

Review 50：Well located for an Arizona road trip and good value for money.

Review 51：Excellent Breakfast. Fast check-in.

Review 52：Smelled like pine sol and urine so we did not stay and drove on

Review 53：Breakfast items were warm at best...perhaps they forgot to turn on the warmers?

Review 54：Very comfy bed!

Review 55：Nothing

Review 56：Friendly staff, Breakfast

Review 57：nothing

Review 58：inside rooms..

Review 59：TV was on a dresser and was too low to see while laying in bed

Review 60：Very clean. Hot tub was great.

Review 61：A very noisy train next to motel.

Review 62：Good position to visiting Grand Canyon. Good breakfast.

Review 63：The noise from the trains, we should have checked before we booked

Review 64：Pool and beds

Review 65：Although not new, it smelled clean. Room was small but well cared for.

Review 66：It was well taken care of, nice staff, comfortable. Good location for us.

Review 67：Very friendly and helpful staff

Review 68：smaal room, noisy,

Review 69：Location

Review 70：To Expensive

Review 71：No elevator

Review 72：Staff are friendly

Review 73：noise due to lack of isolation, lack of accountability of employee at front desk to help.

Review 74：breakfast, space, easiness to find and park the car

Review 75：Pool in a different building.

Review 76：The room where the breakfast was held the heat was not on. It was in the low 60s. To cold to enjoy the breakfast.

Review 77：The Train Noise all night long

Review 78：Size of the bathroom

Review 79：Nothing too special, breakfast is better than some of the other hotels / motels we stayed

Review 80：The manager was very helpful and accomadating.

Review 81：Rather expensive

Review 82：Spacious room Comfortable beds Quiet

Review 83：No complaints! Great help from desk.

Review 84：Bed was ok, but not great. The door to the bathroom was a sliding glazed glass door and felt a bit strange in a shared room although the fan was very loud.

Review 85：The breakfast was very good there was a very large room with plenty of seating. The staff was very friendly and helpful and seemed to enjoy their jobs. Air conditioning was good, no big temperature swings.

Review 86：It was great as always, as we only stay at Best Western. We have stayed at other places and none compare. Thank you again to the great service and care.

Review 87：The Staff was EXCELLENT. We didn't get in till about mid-night. Our room was up-graded from a single to a 2 bed larger room at NO additional cost. The breakfast was everything and more! I'll stay their again!

Review 88：Pool was small.

Review 89：It was nice to have a covered pool; however, it was quite small. The breakfast was wonderful, with many choices. Updated, clean rooms.

Review 90：Room was small. You wouldn't get lost. Bed had a spring mattressthat was too hard for our tastes. No refrigerator or microwave. Ok for ashort stay. To tight a space for a longer stay.

Review 91：Best rates for a decent place in Flagstaff during high season. Staff wasfriendly and efficient. Room was clean. Breakfast had a good selectionand was in its own building. They make an effort here. Location wasconvenient for what we wanted.

Review 92：Door to rooms are too close together, very noisy going in and out with dogs. No view, cars parked right outside windows. Had to walk outside to swimming pool and breakfast building. Bathroom very, very small in a room with two queen beds.

Review 93：Was upgraded to a bigger room on arrival. Room very clean, no pet smell. Staff very friendly and helpful. Nice swimming pool and spa. Free breakfast had many selections, waffles were great. Green grass to walk the dog.

Review 94：This hotel is a big joke, would never stay at this dump again, what theyshow on their website, and what you get are completely different. Wouldnot even rate this hotel, not worth the effort. False advertising ontheir part on their website. This place is a joke as far as a hotel, sois the management. Would not recommend this hotel to anyone

Review 95：Breakfast

Review 96：Air in room was "stale." Was probably a smoking room at some time and should not be offered as a non-smoking room.

Review 97：Breakfast was great. Room was large "King suite." Staff was very obliging.

Review 98：That we couldn't stay longer. The kids were really sad that we hadto leave the pool and head back to the heat of Tucson.

Review 99：Got a great rate for 3 days at Booking.com on-line. Pool was warm in thegreen house. It was a small pool, but we had it mostly to ourselves andthe kids liked that except they had no other kids to swim with. Thebreakfast was great--Waffles, biscuits and gravy, juices. Very near toBuffalo park (great for the family) and very close to Ponderosa BaptistChurch. Go there is you want to hear the Word of God! Our suite was great--kids on one side with their tv and parents on the other side with ourtv. And 2 bathrooms. Great deal for the price.

Review 100：Thrilled to have a blue recycle bin in our room(197) BUT a description of what could be recycled would have been helpful for out of State patrons. i.e.glass, plastic, cardboard or just bottles and cans?????

Review 101：Tired old structure.

Review 102：Very clean had all the amenities.

Review 103：Location is too far away for a convienent visit to the Grand Canyon.

Review 104：Price was good.

Review 105：Everything was fine for us.

Review 106：We loved our friendly receptionist and our comfy bed and fresh, clean room.

Review 107：high levels of chlorine in hot tub burned a little

Review 108：Very helpful with accomodations and temp of pool was great for kids swimming needs

Review 109：Very friendly and helpful staff. clean and tidy. great location for Grand canyon south rim.

Review 110：trains noise...

Review 111：room was clean, and breakfast was very good

Review 112：The out-dated décor and the location

Review 113：The staff

Review 114：Breakfast Location Handicapped room Pool spa Clean Quiet

Review 115：Heard the trains all night and motorcycles.

Review 116：Needs an update, room smelled like a wet dog

Review 117：Convenient location

Review 118：Friendly staff. Very clean facilities. Wonderful breakfast, fully stocked with a lot of variety.

Review 119：No negative comments.

Review 120：All services were as expected or above.

Review 121：Beds were hard and not very good pillows

Review 122：Clean, convenient location

Review 123：Comfortable, quiet, clean and well maintained.

Review 124：Pillows

Review 125：Very close to railroad with trains running every 15 to 20 minutes, 24 hours a day.

Review 126：Parking

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.