Red Roof Inn Fresno - Yosemite Gateway


image of Red Roof Inn Fresno - Yosemite Gateway

Red Roof Inn Fresno - Yosemite Gateway descritpion


Red Roof Inn Fresno - Yosemite Gateway sells fast on our site. In Fresno and just a 1-hour drive from Yosemite National Park, this pet-friendly hotel features a seasonal outdoor pool. All modern guest rooms include free Wi-Fi and are 100% non-smoking.
A flat-screen cable TV is included in all rooms at the Red Roof Inn Fresno-Yosemite Gateway. A small fridge and coffee-making facilities are provided.
A daily continental breakfast is provided at the Fresno Red Roof Inn-Yosemite Gateway. A business center is available for guest convenience.
The Fashion Fair Mall is 3 miles from the property. The Fig Garden Golf Course is less than a 20-minute drive away. Sequoia National Park is a 1.5-hour drive away.

Recommand

Low rates——No booking fees • Save money!Best price guarantee — enter dates to see these prices!
56 properties in Fresno——Including hotels, apartments, villas and more.
Manage your bookings online——Sign up for a FREE account·View a single booking.
371 independent reviews——We verify all reviews from guests who've stayed at Red Roof Inn Fresno - Yosemite Gateway. Find out more about Booking.com Reviews.
Booking is safe——When you book with us your details are protected by a secure connection.

Facilities of Red Roof Inn Fresno - Yosemite Gateway

Outdoors :Outdoor Pool (all year) | Grounds

Pets :Free!Pets are allowed. No extra charges.

Activities :Hiking | Cycling

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Vending Machine (drinks) | 24-Hour Front Desk | Baggage Storage | Daily Housekeeping | Business Center | Fax/Photocopying

General :Non-smoking Rooms | Family Rooms | Heating | All Spaces Non-Smoking (public and private) | Air Conditioning

Reviews for Red Roof Inn Fresno - Yosemite Gateway

Review 1:It was not ready for check in... meaning... there were no towels, my husband saw a few roaches, the tables were sticky and it was just overall a dirty place that I did not want my 2 year old son to be playing around in.

Review 2:I chose not to stay. The gentleman at the front was very kind and had great customer service skills.

Review 3:It was dingy and dirty. The place looked like an apartment complex. There was trash on the floors outside of the complex. The inside of the room was gross. The top blankets had stains, the matress was torn on the sides. Top icing on the cake and decision to leave was one of the beds had a white crusty stain on it. I can only imagine what that might be. Stains I can deal with but crust no! That truly shows it wasnt washed. It appered this place house some type of homeless program. On a positive note the front end staff were friendly and professional

Review 4:Its very big and spacious room and decorated nicely

Review 5:The long hallways. No elevators. Long term hotel guests. Unsavory people around hotel. Bathroom was not very clean. Room was old and dingy. HVAC was super noisy.

Review 6:The staff was friendly. Good lighted parking. Freeway convenience. Okay, for a single night stay.

Review 7:Bath tub were in bad shape and Deattched from the wall. I reserved for a room for single bed and they gave me the room with two queen bed. The bed and pillows look unclean. The picture look nice but the actually room doesn't look like tge picture.

Review 8:The facility is not air conditioned, there apparently was a large family in the room next door with a dog. Continental breakfast was bad, staff was not very professional. This facility should be closed, in my opinion.

Review 9:The fact that I had a place to stay since it was a last minute travel arrangement.

Review 10:This place has two sets of rooms. One set in the same building as the office. We were put in the one way in the back. This place was bad. We read the reviews and and stayed there anyways. And we wish we hadn't.

Review 11:The price. But you get what uou pay for. This time we may have gotten less.

Review 12:One room had roaches when you turned on the heater. No a/c and the hallway smelled like skunk weed and the key stop working at 9 when checkout is at 11

Review 13:The free breakfast

Review 14:The area this is located in is not very good / questionable, so there's a bit of riffraff in this part of town...(changed a lot in 20 years). This is the city's problem, and they really need to clean up the area with better policing and show a little pride in the community- the hoteliers can't really move a hotel/ motel to a better part of town; the sad part is that this place was very under booked- and this hurts the hotel.

Review 15:Nice large older room; nice staff. Motel a hotel than a motel- included An Unexpected complementary breakfast. An Exceptionally good value all in all. Will be staying again in the future.

Review 16:Coffe maker and microwave not working. Replaced quickly by maintenance still not working. Very loose electrical socket where the microwave and coffee maker is. Broken thermostat.

Review 17:Spacious room. Easy access from main road. Good parking. Friendly staff. Quiet location.

Review 18:Other guests were very loud. No refrigerator in room and amenities very antiquated and not maintained very well. Wifi is extremely slow and every tv channel was fuzzy. For the price though, good size room and decent. Office staff is very pleasant and accommodating.

Review 19:Size of the room.

Review 20:The room was too warm and when I opened the window it had no screen. Also had some issues with the TV.

Review 21:Loved the size of the room and that it had a couch so that we could both sit and watch TV without one of us being on the bed. The staff was easy to work with.

Review 22:It was supposed to be a non-smoking facility the hotel room reeks of cigarette smoke our room was on the first floor window was wide open no screen on it.there was half drank water bottles. Room was extremely hot at night. Had to go buy a air freshener at walmart because we could not get over the smell. :(

Review 23:Long wait to check in.. they check someone else into my room. Somebody walked in my room 2 in the morning. Housekeepers talk loud in the morning. Couldn't get no rest

Review 24:Nothing

Review 25:I liked the staff,although our towels had roaches,and although we where in a non smoking facility the hallway had a very strong odor of mariguana then later I saw a young couple comming out of the room in front of my room and from what I observed the smoking was coming from room 239 right in front of me I advised the house kepper and nothing was done what a deseption

Review 26:Strange people walking around at night around the building talking really loud and smoking. The hall way smelled like cigarette as soon as I entered the building to go to my room. The floor in the bathroom had a puddle of water on the floor near the shower. There were cigarette ashes on the knob of the sink. Worse of all, there were hair and pubic hair all over the shower tiles. I couldn't fall asleep due the uncleanliness. The picture they post is misleading. The room is outdated and looks nothing like the pictures.

Review 27:I liked the friendly warm staff

Review 28:The pool was green and the refrigerator in my room was not working at check in.

Review 29:The Staff were great. They did their best to help. They replaced my fridge promptly and took extra care to help me feel welcome.

Review 30:Horrible place.Dirty.Stunk.Was over booked, only got my room because of a cancelation. Worst place I have ever stayed at. At night the criminal element took over. AWFUL EXPERIENCE

Review 31:The room was dirty, hairs all over the place ! Over the sheets and in the bathroom ! Blood on the sheets !!!! Even when we ask to move to another room it was the same !!! Not clean at all! We couldn't take a shower not even for the baby cause it was so dirty ! Very disappointed:(

Review 32:The front desk girl, Ariaa, was extremely rude to me and my boyfriend. She made our stay there horrific! She was very aggressive and insinuated that I was doing something wrong. We will take our business elsewhere if she is still working there the next time we want to rent a room.

Review 33:All of the staff, except Ariaa, was very helpful and informative.

Review 34:The room itself was a bit oldskool. Especially the bathroom could use a renovation. The lamp on the night stand only had one bulb instead of two, and the top was crooked due to it being loose. Also not a lot of towels for a two queen bed room.

Review 35:The beds were very comfy. The hotel is in the center of Fresno, right accross Walmart and close to other shops too. Perfect gateway to Sequoia or Yosemite. Not a lot of noise. The free breakfast is nice, with toast, waffles and fruit juice.

Review 36:Dirty, the building smelt like mildew....too many fabrics...the air condition did not work properly. The area definitely has an unwelcomed night life...the bed was comfortable, but was afraid to sit on furniture (very stained) or walk barefooted...

Review 37:Very spacious

Review 38:Felt unsafe in the area. Some very strange people, and they appeared to be living in the motel. Lots of guests appeared either drunk or stoned. Didn't feel safe walking to other building for ice machine. Guy was passed out on floor near entryway. Over priced for area, but I guess you can charge it because it's on way into Yosemite.

Review 39:Room was fine except for pillows. Looked cute on bed, but impossible to sleep on. Just hard-packed square lumps. Staff was friendly and helpful. Nice to have the small fridge in room. Breakfast was fine.

Review 40:When I checked in I was told I was getting a downstairs which I agreed to then she gave my an upstairs. This was in the back with a broken security door. I went into the room and there were no pillow cases cigarette burns in the couch (this was suppose to be a nonsmoking room) I also asked for an ironing board that was not broke which I never got and the furniture was poorly maintained . I even called the front desk and later asked maintanence myself for an ironing board because I needed to press a shirt for dinner with family and that never happened. The next morning at about 7am I go to get Coffee and a few pastries for me and my wife and the man at the front desk would not let me take the pastries. I was already disgusted enough since my wife was afraid to go out of her room or take our little dog out because a few other guest had pit bulls. One lady was walking two of them. Our dog was attacked by one at a hotel before in Carlsbad Ca. a few years ago so you may see my concern however from the looks of it you they don't care about the safety of little dogs nor children for that matter. But I guess guess enforcing one's pastry authority is more important.

Review 41:Price

Review 42:- Rooms are very dirty and I could find hair in the blanket. Clearly, the blanket was not changed neither cleaned. - In the breakfast, there were only coffee and some juices. There was a basket for bread, but the staff was not renewing the food. - Furniture in the rooms were very old and they seemed to be dirty, as well. - No elevators for the second floor.

Review 43:- Rooms are big; - Hotel was close to a supermarket and many restaurants; - The receptionist who made my check-out gave me a 20% off bonus for my next stay at Red Roof when I complained about my stay.

Review 44:Room was dank, and a bit stained. When you walk in the building there is not art on the walls, but you can see where the frames were...? Kind of creepy. The hall smelled a bit like onions and cigarette smoke even though there were clear signs stating not to smoke near the entrances or inside of the buildings. I was a little nervous that leave my car, and actually took extra measures to park under a lamp and near a camera. This was mostly because even though the entrance is supposed to be monitored people seemed to walk in and out as they pleased at all hours. The breakfast area was over run by unruly unsupervised children. No one in sight to tell them not to pour 6 cups of waffle batter and smear it on the counter.

Review 45:The man at the front desk was quite nice when I checked in.

Review 46:The hotel is really run-down a lot. Things were stained with uncleanable stains (including the towels unfortunatelly). The lady at the reception forgot to tell us that the breakfast is only to 9am.

Review 47:Cheap.

Review 48:Shower/bath was a little dirty and felt like there was water flowing underneath. Also, other rooms were occupied by some very strange people.

Review 49:Great location, great beds, and complementary shampoo in the room

Review 50:Outside the room all places were very dirty I´ d never seen before in a hotel. Even the room wasn´t made every time. I had the impression the management doesn´t really care about that.

Review 51:The room had two huge king size beds.

Review 52:Dirty bathroom and smelly shower; mold on curtains. Faucet water is yellow, must let it run before use. room is outdated, and fridge does not work. Room is basically falling apart. breakfast room is disgusting and i don't understand how people can eat with those conditions; health laws are definitely not followed in this facility, let alone the entire hotel.

Review 53:friendly staff

Review 54:The 2 bullet holes in the wall, the drunk/addicted people, people eating out of the dumpster, all night slamming doors, shouting people, crying children, barking dogs We didn't feel safe.

Review 55:The coffee maker was new

Review 56:Just wow.

Review 57:I didnt like anything they had bugs in there place and they gave an excuse saying that they get alot out here cause its hot. Obviously you should have equiment to prevent that.

Review 58:Common areas smell - literally feels carpets were not cleaned for ages. Lot of 'permanent' residents makes it feel you are in the middle of not the best neighborhood. We sort of knew what we might get into for £40 per night

Review 59:Really not many positives - size of the room was a one I guess.

Review 60:Do not stay here!!!!! Unsafe hotel. I was my husband, our 4girls, and me.1. Our bed wasn't made when we first came in. We then left to visit family and when we came back the bed was made with the same dirty sheets, and comforter. When asked them to bring up a new set which was the wrong size, then the second set was the right size (king) but didn't fit either. 2. The entry area to the bathroom was dirty, the microwave was dirty, and there was a dirty spot on the counter top by the lamp. 3. When we went to eat for breakfast their wasn't none. 4. Besides the bed not being made we noticed our window wasn't able to be locked we had to have the maintenance man close it from the outside so we could lock it. We asked them to do this in the AM. It didn't happen until late night 9pm. The window in my room was an easy access for the homeless to climb on the roof and stay in the room which is what we believe was going on. The maid and the front desk rep stated no one has been in that room so they didn't know why the room was dirty and their was not towels. When we finally did get towels they were dirty. 5. We had to pay and extra 20.00 to check in early. Roach coach

Review 61:I didn't like anything about this location.

Review 62:Disqusting dirty place, torn and dirty blankets, smoky and smelly room (non-smoking!!!), no facilities in the room as booked (no fridge, no microwave), unfriendly and lazy personnel I've never seen such an ugly place before

Review 63:My only serious complaints are extremely intermittent wifi, and the continental breakfast was only adequate.

Review 64:Room was nice, bed was very comfortable, good AC, polite, friendly staff, pretty convenient to downtown Fresno, excellent value for the price

Review 65:The bed was hard. The shower tub was dangerous!!!! It had separated from the floor so it was very unstable to stand on. I slipped and injured my ankle!

Review 66:Terrible breakfast. Ran out of bread and bagels and milk. Weak coffee, broken juice dispenser, unclean kitchen. Room outlets did not work for recharging devices or powering coffee maker. Ice machine broken. Disengaged staff using personal devices...

Review 67:Nice pool, convenient location

Review 68:Waiting for towel supplies for nearly one hour at nite. No towels in the room. It seems this hotel has no sufficient staff. The smell of the corridor is very unpleasant (pet odor?).

Review 69:The location is good. The bed is huge.

Review 70:Felt a bit unsafe. Would not have let children walk around without an adult. However, fantastically cheap for quick night stop on family road trip.

Review 71:Large rooms and great retro furniture style.

Review 72:Their website said microwave/refrigerator in all rooms - we didn't have microwave. Too many sloppy people that actually lives there. Food area dirty.

Review 73:The bed

Review 74:the hotel was dirty. The room is not equal the photos.vthe fridge didn't work as well as the fence in thw restoroom.. The room didnt smell good and the bathroom was dirty. The shower didnt work properly. The breakfast is a messy. They do not clean. It ia not my first timw that i book a hotel by booking. Com and i reached the place and they give us a room totally different from the photos. One time, i rented a room with friends and two of them decided to rwnt other one by the hotel when we reached, they gave them the room we looked by booking but for us they gave us a trash and eith bad smell one. I am really disappointed.

Review 75:Common areas filthy...breakfast area disgusting....even dog turd in hall. Cigarette butts all over the place including pool area. Pool green.

Review 76:Rooms decent

Review 77:We had to be moved to a different room because the couch smelled like urine and the pillows were wet ?? The power wen off for about 3 hours

Review 78:I liked the bed

Review 79:Cleanliness of area needs to be cleaned the door into the rooms was broken. The WIFI did not work. Then iron did not work and the ironing board was broken. The ice machine was located only on the 1st flr, and that one was leaking all over. The white towels had black marks on them, and we had to ask for towels. My stay was not very pleasant.

Review 80:Area is bad if you stay in the back building be careful !! People going to hall way to smoke marihuana there is no lock to hallways. So anyone can get in lot of homeless !!!

Review 81:Nothing showers are in bad condition !!

Review 82:As two young women travelers, we did not feel safe at this location. Police officers approached us as we were unloading my car and said we should hurry up and not linger outside. The he deadbolt was broken on the hotel room door and the entry onto the 2nd floor was not locked. Anyone could easily access the 2nd floor hallways. Lastly, there were stains and burn holes in the comforter on the bed. They did not feel clean.

Review 83:The front desk staff was nice and told me to leave my car near the lobby so they could watch it overnight. Affordable place for a quick overnight stay on our way to Yosemite.

Review 84:Poor location l, junkies & prostitutes outside, people living there, smelled horrible, shower curtain smelled of urine, outdated furniture, unfriendly staff, not enough towels, cigarette burns/holes in blankets,dirty pool

Review 85:Absolutely nothing

Review 86:All the common areas are really dirty. The water of the pool is just disgusting. The chairs and tables are complete junks. The outside space for the breakfast as not been cleaned for months.

Review 87:The room was relatively modern with a lot of space and even a couch.

Review 88:on 07/08/15 at 7:30 AM the two stuff a young lady and Gentleman was super rude disrespectful mean and un professional people they stop me taking in the breakfast to my room they approach me in a really bad and unprofessional manner

Review 89:when I first check in the Gentleman helped me get inn was very nice professional and helpful I appreciate it

Review 90:The pool looked filthy, good thing we weren't planning on swimming! No breakfest available the next morning.

Review 91:We got upgraded to 2 king beds for the price of the 2 queen beds we were expecting and had reserved.

Review 92:Worst hotel stay had me embarrassed in front of my family for booking here. Dirty beds and sheet. filthy bathroom and shower area. Do not stay here.

Review 93:Cannot believe the high score for this motel on booking.com

Review 94:I liked the giant king size bed and the low price. So basically I'm really happy with the stay. The breakfast was poor and the wifi slow and the pool semi fresh. But the rooms were big and the beds huge and taking the price into consideration... this was a bargain. Would I come back. Sure thing

Review 95:Just had dog groomed (cut very short) day b4 arrival. He was for sure flea free b4 arrival, but after 24 hrs., when 1st noticed, he was infested w/ 100's of fleas! Unbelievable and shocking (to us) to see so many. We think they came from room, b/c saw fleas on a white pillow that had fallen on floor--why would they be there(?) but cannot be totally sure w/out more thorough investigation, which we didn't have time for. Dark carpet made it impossible to see if they were on floor. Never seen so many fleas (on him) in our lives. In addition to pest control, we comb him daily, hence is flea free. Because of this "flea problem" we could not stay the 2nd night altho had paid in advance. We were refused a refund b/c they said it was "Not Booking's policy--they insist on 24 hrs. notice, but we didn't notice this problem soon enough, were so busy/tired. Had only paid for 2 nights. We arrived the 27th, went directly to a party, came home late, went to bed exhausted, didn't notice fleas til next a.m. Had to bathe, comb, dry him to totally deflea which took over an hour in bathtub. This made us late to our brunch party. We took our small Yorkie dog w/ us. As soon as got back from party, we reported problem, but they said "too late" for refund. We had to pack up and leave, totally exhausted.

Review 96:Good beds. Nice pool. Good TV and WIFI. Nice staff and they tried to give us bottom floor room requested.

Review 97:Where to begin? How is this place even allowed to be called a Red Roof Inn? Old, unrenovated hotel with strange, ratty furniture and bed, AC that didn't work well, and lots of sketchy characters hanging around. Literally falling apart, and the thermostat shot sparks at me! I'm not all that picky but this place was horrible.

Review 98:Cheap. Really large room. New carpet that didn't really match the worn out furniture.

Review 99:In a bad area of town. Strange people walking around. Did not feel safe walking around facility. Facility not clean.

Review 100:The guy who checked us in was very personablw.

Review 101:Few bugs in the bathroom. Shower head was broken and made a mess. Housekeeping was near non-existent. Wi-Fi went down. Regular tenants were less than desirable.

Review 102:The price, new carpets and face lift. Lobby staff and management was very accommodating.

Review 103:The staff was not servicing and we had ask for towels too many times. The pool was closed, look like no one ever swam in it.

Review 104:The bed was huge and comfortable

Review 105:Broken lock on door. Smoke detector detached from base laying on dresser. Awful pillows. Waited half hour for towels. WiFi super slow.

Review 106:Located near the junior college.

Review 107:the thing we disliked the most was the wi-fi connection. we could not get connected if we did get connected, we had to go by the door or go outside.

Review 108:We enjoyed the comfortness of the beds. We slept well.

Review 109:The hotel has gone through a whole renovation so therefore since I have a two-year-old and a one-year-old I know that the floor is clean and the beds are clean and I don't have to worry about any type of bedbug as well as the beds are super comfortable breakfast is good it's a nice simple breakfast you have waffles cereal danishes and toast as well with orange juice or cranberry juice and fresh water coffee is always fresh the whole facility of the hotel is clean and the staff is very friendly and helpful

Review 110:The overwhelming carpet fresh powder smell that needed to be aired out and the noisy people stomping I'm the room above me.

Review 111:The staff and the discount given fir a 13-week timeframe where I would stay for at least 3 nights per week for a travel nursing contract. The room was comfortable.

Review 112:Waited 30 minutes before getting checked in. There were no employee at the desk at all. When the guy finally came, there were no apologies at all. Even the employee said that almost half the rooms weren't clean, so he had to go clean them himself, that's why he wasn't there. This got me already worried, I was going to just go to another place, but it was getting late, so I just went along. Said he was going to give us a clean room and said to give him a call if anything were to happen. Got to the room and everything looked fine until I took a closer look. The place was dusty like crazy! Seemed like it hasn't been dusted for years! There were still hair on the bathroom floor. It was just very unclean. Do not recommend.

Review 113:Price is cheap, but not worth it

Review 114:I didn't like anything, I came two the room after 11:00pm, the sheets on both beds were dirty, bathroom was filthy & dirty, I slept on top of sheet in my clothes & throw those clothes away the next day

Review 115:The bathroom was dirty & I didn't even have a towel, it should be closed down, the hotel was the worse experience I have ever had, I took pictures tried two email them the email won't go through, so what does that tell you

Review 116:Room was not totally clean. Beds were made and fresh towels. I noticedsomeone had left a sweatshirt and I put it outside the door so I guesshousekeeping picked it up. No toilet paper or toiletries. Coffee pot notcleaned throughly which I didn't notice til the morning.

Review 117:Front desk friendly and helpful. Nice big room and tv.

Review 118:I was staying while looking for an apartment so my stay lasted almost a month. The night manager Andrew is the BEST but the whole staff is pretty awesome. They made me feel at home. The rooms are huge, clean and SO comfortable

Review 119:Some people had party under my room was loud and that was unpleasant security door from first floor was left open anyone could have gone it....did not security around

Review 120:I did not need or use WiFi but good that is being offered

Review 121:There was a questionable portal on the wall socket by the bed, room could have used brighter lighting for paperwork, bed was too soft. Though I liked the chaise lounge, the back gave a bit when sat in making me wonder how safe was it to enjoy?

Review 122:The friendly staff, value for the money, location, amenities, free Wi-Fi, The chaise lounge and sectional couch.

Review 123:The wait to check out there was a line forming

Review 124:It was a nice big room and it was furnished in like a cool modern meet 80s furniture and it had a flat screen microwave and mini refrigerator which was convenient for us also the bed was nice and comfy too good deal for the price plan on booking again soon.

Review 125:Location wasn't in a good area. The carpet was badly soiled, the shower didn't work, the sink drained very slowly, there was a smoking area directly outside our sliding door and room was supposed to be smoke free and the continental breakfast was a joke. there was only coffee, a couple small muffins and a couple drops of orange juice. other than these items there wasn'y much to dislike. There was supposed to be a AAA discount but the clerk was unable to give it to us.

Review 126:Very little.

Review 127:At check in had 2 people checking in one person. A long lined formed. I was the 4th person and it took almost 30mins to get my room. Could not use wifi because too many people were using it. No tissue in bathroom. Only one trash can in room Phone did not work because wires were disconnected. No mini ice box

Review 128:Good space in room Lots of stores and eating places nearby.

Review 129:Staff, room, services, bathrooms were dirty. Shower heads were terrible. Water back up in sink. Said it had flat tv's that was a lie had old box school tv's.

Review 130:Security guy was very nice and helpful.

Review 131:Staff was very friendly and provided Information on national parks. Place is right next to grocery store. Breakfast kitchen run out of spoons but staff reacted quickly and extended breakfast time.

Review 132:When we arrived we were told that there was no more available rooms. This was after we had already booked and paid for our room online. They ended up giving us a room that had been checked into but not slept in. We had to wait about 30 minutes before we could actually go to the room while they tried to clean it in a hurry.

Review 133:The price was ok.

Review 134:No plugs in the room. When I booked based on Booking.com information I got a good rate. After I received my invoice, my good price did not give me an iron, the breakfast, a microwave. They said it was because of the price. A little bate and switch.Also the only plugin available in the entire room was in the bathroom. Not a good laptop experience.

Review 135:The size of the room and location was fine.

Review 136:The first room we had was DIRTY!!!! Hair on the tiolet, hair in the tub, walls had nasties in every room.. Gum on ceiling, just gross!!! e were going to leave and just eat the money but the gentleman at the desk insisted he show us another room before we depart.. We viewed it and it was ok, nothing fancy but it was clean!!!

Review 137:The staff was awesome!!!

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.