Hyatt Place Louisville-East

Hyatt Place Louisville-East descritpion

A 24-hour fitness centre, free WiFi access, and a refreshing outdoor pool are featured at this hotel in Louisville. The University of Louisville and Churchill Downs are 16 minutes’ drive away.
Rooms include a 42-inch flat-screen TV and a sofa bed at the Hyatt Place Louisville-East. There is a refrigerator and coffee machine as well. Extras include a plug panel that connects media devices.
The Louisville Hyatt Place has a 24-hour front desk, complimentary public computers, and a free shuttle within a 3 miles radius. Free parking is provided.
Complimentary breakfast is featured each morning and serves breakfast sandwiches, waffles, pancakes, and oatmeal. There is a bakery café on-site and a snack centre Gallery Menu.
The hotel is 7.3 miles from Louisville Mega Cavern, 7.5 miles from Louisville Zoo and 9.3 miles from Kentucky Exposition Center. Louisville Airport is 9.9 miles away.

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Facilities of Hyatt Place Louisville-East

Outdoors ：Outdoor Pool (seasonal)

Activities ：Fitness Center

Food & Drink ：Restaurant | Bar | Snack Bar

Reviews for Hyatt Place Louisville-East

Review 1：The room was bigger than a Days Inn because it had a couch and extra sitting area. But other than that, there was really no difference. It is not worth the extra cost so you can have a couch. One of the rooms had a weird smell that made me sick to my stomach.

Review 2：The staff was great. The location was great. Lots of close by restaurants and stores.

Review 3：They advertise to guarantee best rate, but the best rate I could find for the same hotel with my Hyatt membership was $50/night higher than Booking.com. Good for Booking.com, not so much for Hyatt members.

Review 4：Was quiet, despite being crowded. Have stayed at this hotel many times, the updates are nice!

Review 5：There was a very loud drunk party in the Lounge bad braise our room was on the first floor they kept us up clear until 1am. I quietly complained to management who tried to tone them down but really it's as much a room location problem as anything.

Review 6：Love the room and the staff.

Review 7：Housekeeping seemed to be having some difficulties with preparing rooms for the next evenings guest. Appeared they may have been short staffed and training.

Review 8：The hotel staff were very attentive and helpful. Had a few small issues with the rooms, but the desk staff took care of things. I would stay here again simply because the staff were very attentive and made sure things were RIGHT. That says a lot and it was very appreciated.

Review 9：We didn't like the room set up. The bathroom door couldn't open without hitting the toilet. And I don't like laying in bed and looking at the bathroom sink.

Review 10：Front desk staff was great. Location was great...near lots of good restaurants.

Review 11：Hotel says they didn't get the booking from you so I had to say at another hotel that the staff said was nice. Apparently "nice" is more subjective than I thought it would be. The replacement hotel smelled terrible, was filthy and questionable regarding overall safety. I called booking.com to voice concern.....rep stated they would contact me back. Still have not heard a peep....other than this grand opportunity to complete a survey. I have since stayed at the hyatt place and find the hotel to be quite pleasing and plan to stay there again. Mistakes happen all of the time so I lay no blame in misplacing my reservation , however the poor customer service and lack of basic follow up is more than disappointing and not at all a reflection of the service one should reasonably expect from the impression left by your TV ads. A suggestion ..perhaps reallocate some of your ad budget toward improving your customer experience so in the future they may be more in alignment. I doubt I will use this service again.

Review 12：They put over $2000 in pending charges on my bank account for 3 days. The bed was super noisy.

Review 13：Nice clean facility Comfortable bed Clean bathroom Quiet

Review 14：Nothing

Review 15：Everything

Review 16：It was clean and the bed was comfortable.

Review 17：Bathroom so small the door hit the toilet when the door was closed, floor of elevators dirty, seating for breakfast could be better.

Review 18：staff, comfort

Review 19：Electrical problems and weak WiFi

Review 20：Quiet, clean, and close to airport

Review 21：The coffee and the television. Poor TV service.

Review 22：The room was perfect! Very comfortable and clean.

Review 23：Pillows on bed

Review 24：The breakfast was excellent

Review 25：Food selection. Microwave flat bread?

The Fine Print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.