Ottoman Palace Thermal Spa & Congress

Ottoman Palace Thermal Spa & Congress descritpion
The Ottoman Palace is a 5-star hotel located 6 miles from the center of Antakya and 7.5 miles from Hatay Airport. It offers air conditioned guest rooms and has an outdoor pool with terrace.
Rooms at Ottoman Palace are spacious and elegantly furnished. They feature floor-to-ceiling windows and have a private bathroom with bathrobes and luxury amenities. All rooms come equipped with free Wi-Fi, a minibar and satellite TV.
The hotel offers a buffet breakfast on the sun terrace. Lalezar Restaurant serves traditional Turkish cuisine made from fresh ingredients. The hotel provides barbecue facilities and has an eatery with lighter fare.
At the spa, Palace guest can enjoy a relaxing massage or body treatment. The hotel boasts tennis courts, a jacuzzi and a game room with pool table. There is also a playground for children.
The Ottoman Palace is 9 miles from the Antakya Archaeological Museum and is a 10-minute drive from the Church of St. Peter. The hotel has a 24-hour front desk and offers free private on-site parking.
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The staff speaks English——Ottoman Palace Thermal Spa & Congress's staff speaks:Turkish,English,Arabic
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Facilities of Ottoman Palace Thermal Spa & Congress
Outdoors :BBQ Facilities | Outdoor Pool (seasonal) | Grounds | Terrace
Pets :Pets are not allowed.
Activities :Tennis Court | Pool Table | Ping-Pong | Darts | Sauna | Fitness Center | Spa | Massage | Hot Tub | Turkish/Steam Bath | Indoor Pool | Hot Spring Bath | Game Room | Library | Playground | Entertainment Staff | Kids' Club | Evening Entertainment
Food & Drink :Bar | Breakfast in the Room | Restaurant with Dining Menu | Snack Bar
Internet :Free!WiFi is available in the hotel rooms and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Room Service | Packed Lunches | Car Rental | Airport Shuttle (surcharge) | 24-Hour Front Desk | Express Check-in/Check-out | Currency Exchange | Baggage Storage | ATM on site | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Shoeshine | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Hair/Beauty Salon | Souvenir/Gift Shop | VIP Room Facilities | Honeymoon Suite
General :Newspapers | Safe | Shops (on site) | Convenience Store (on site) | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Soundproof Rooms | Heating | All Spaces Non-Smoking (public and private) | Designated Smoking Area
Languages Spoken :Turkish | English | Arabic
Reviews for Ottoman Palace Thermal Spa & Congress
Review 1:The road to the hotel need more signs… The internet connection gave me hard time to login but the front desk made it for me immediately
Review 2:Hotel staff specially the front desk... but in general they always smiling and greeting and ready to help even without asking.. this is not only for the front desk: room service and cleaning staff even the security
Review 3:i donot see any thing bad
Review 4:the breakfast is wonderful and the boil swimming is amazing every thing from decoration to a small part in hotel is very good
Review 5:The location is very far from anything, as is normal with a thermal spa. But this means if you don't have a car, your options are much more limited. The hotel charged us 112 liras for a subpar buffet dinner for two people. We went to the restaurant attached to the hotel the next night and got abysmal service. The servers made us wait for 15 minutes before taking our order, and that was only after we complained to the manager. The hotel nickel and dimes people. They don't even offer a couple of complimentary bottles of water. Given that the hotel is so far away from everything, they could be more accommodating. There are children everywhere, including the thermal spa. One woman brought her baby, who couldn't have been more than 7 months old, with her in the thermal pool. She only sat at the edge of the pool. So there you have it: the hotel staff wasn't very hospitable and they nickel and dime people, offer subpar expensive food and there are children everywhere.
Review 6:The hotel was clean and the thermal spa was nice and clean as well.
Review 7:I tried to change my room, every day was told tomorrow for 9 days until finally changed it. When I asked to speak with the anager, I was told "no manager ".
Review 8:Room large and clean
Review 9:It is the first hotel I stye in without in room coffee and tea facilities?? If you need to drink tea you have to call and pay for it
Review 10:It was a nice stay overall I enjoyed the Spa very much
Review 11:Even I get hotel manager approval for complementary water but room service simply ignore it. Nither tea nor coffee are available for free. No water boiler.
Review 12:Location is far from city center but free shuttle service is available every 30min. nothing is free inside hotel even water. But I did ask for complementary water from manager and he agree. swimming pools and sawna are wonderful and available for men only and woman only and both. More than 12 different swimming pools.
Review 13:The poor attitude of the staff at reception desk . They are all rough unfriendly .Rooms are small with primtive bathrooms and wornout linens and furniture. I do not think i can recommend it to any of my friends
Review 14:The spa , health facilities and the variety of the food
Review 15:I have to pay 35 euros extra each night for my 6 years old child which i found unreasonable.
Review 16:1.Breakfast. 2.Free Tea time 3.Indoors and outdoors swimming pools with water slides. 4.Thermal SPA.
Review 17:Location with no major road but it was chosen on a natural mineral spring
Review 18:Spa and fitness
Review 19:Corridor light switch off automatically so fast. At least one dim light should stay on, It got so dark even during the day.
Review 20:Big luxpry rooms
Review 21:Nothing at all
Review 22:Every thing
Review 23:cleanliness, service, food, facilities all was up to our satisfaction
Review 24:staff not helpful it looks very dry
Review 25:food is very good wide space good house keeping
Review 26:Language Issue
Review 27:Breakfast
Review 28:They are charging even for the minibar inside the room thats very unfair.
Review 29:The location
Review 30:there is many of diffirent swimming pools
Review 31:did not bother me, but no alcohol in hotel.
Review 32:very nice pool and terrace area for a non seaside hotel. Outside dining in evening
Review 33:Different price than showed in bookoing.com
Review 34:Most of the services nice They r really bad in hospitality.
Review 35:Convenient to my work.
Review 36:Good staff,hospitality realy good. Thermal was super!
Review 37:Surround, Wifi
Review 38:Accomodatio
Review 39:We liked all.
Review 40:Excellant hotel
Review 41:No iron
Review 42:I love othaman palace
Review 43:Every thing was good
Review 44:The breakfast
Review 45:- nothing
Review 46:- cleanliness - staff was friendly - smooth check-in
Review 47:Decoration. Management. Concept
Review 48:Nothing.
Review 49:A bit far from Antakya centre .
Review 50:The hotel building , outlook and internal architecture . Staff Sports facilities Social activities Cleanness
Review 51:DEFINATELY NOT 5 STAR RESTAURANT WAS JUST LIKE A LARGE CAFE NOT WHAT ONE WOULD EXPECT FROM A SUPPOSEDLY 5 STAR HOTEL CHECK IN VERY SLOW RESTAURANT STAFF HOPELESS FOOD VERY AVERAGE
Review 52:THE POOL WAS GOOD POOL STAFF VERY GOOD
Review 53:Wifi password only gets you one device. This is stupid. Outdoor pool and deck closed at 5pm, which is too early. There was still sun for another hour. The hot tub by the pool was lukewarm.
Review 54:Beautiful room, great view. Friendly staff. Affordable room service, although the wine was quite pricey compared to the food.
Review 55:It is abit far fron down towen Front disk fogot to give us passport personaly Put passport on lagegg trolly
Review 56:View beutiful Servise vgood and fast Staff very helpfull Spa very good Swimming area beutiful men pool alone women alone and there is familly pool The hot spring water is vgood Hotel vgood Brakefast vgood Afternoon tea vgood Free shatell bus to dowen towen Iwill stay there every time i visit antakea
Review 57:The Location is in the middle of no where. You MUST have a car to enjoyed the stay Most of the staff in the reception whom speaks ARABIC needs some training in customer approach and basic hotel management.
Review 58:The breakfast is excellent and have too many variety and excellent, specially the fresh bakery and tea .The Restaurant Manager Mr. Sherif is very professional and cares. The SPA is one of the best I've ever seen .
Review 59:I wish i could have a kettel in my room , but i have to thank them for the quick reply when asking for boiling water
Review 60:The lication, shuttel busses to the city center, food, this is the third time in this hotel during the last two years and i really love it
Review 61:good breakfast however only instant coffee, no any other type of coffee which is a must for me first thing in the morning to have a filter coffee, or espresso, ! thats a BIG minus ! :(
Review 62:Overall good ! but too expensive for value for your money. Spa and the swımmıng pools are great clean and relaxing