Chateau Royale Inn

Chateau Royale Inn descritpion

Located on Route 50 next to Hillmoor Country Club, this Lake Geneva hotel features a lighted indoor pool and a whirlpool. Free Wi-Fi is available throughout the hotel.
Rooms at the Chateau Royale Inn are all equipped with cable TV and air conditioning. An in-room coffee maker and ironing facilities are included. Suites feature separate themes and a whirlpool tub.
The indoor pool room glows with lights from within and outside the spacious pool after dark. Poolside seating is available.
The Chateau Royale is 5 minutes from Moose Mountain Falls Waterpark and 8 minutes from Big Foot Beach State Park.

Recommand

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They speak 3 languages——Chateau Royale Inn's staff speaks:Russian,Polish,English
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Facilities of Chateau Royale Inn

Pets ：Pets are not allowed.

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not needed).

Services ：Shuttle Service (surcharge) | Fax/Photocopying

General ：Non-smoking Rooms | Heating | Air Conditioning

Languages Spoken ：Russian | Polish | English

Reviews for Chateau Royale Inn

Review 1：The place is so outdated - it was dirty, the carpet is all stained, deskphone can ring 50 times and ,not get answered,desk clerk is asleep infront of tv nlo matter when you go there. No cable tv, no laundryfacilities. Air vents are all clogged with dirt. I could write a book

Review 2：The location was good - close to restaurants, shopping, etcetra

Review 3：This was either the worst hotel I've stayed at, or one of the nicest transient hotel / flop houses I've seen.

Review 4：It was the only location available. I would have stayed at any other location except this one if I had a choice. But the staff was surprisingly friendly, and it is pretty close to downtown.

Review 5：The hotel needs badly remodeling and upgrading. Has the atmosphere of the sixties, even if it does have free WiFi. Some breakfast buffet wouldn'be s bad idea, either. More cable TV channels.

Review 6：Good value for the money. Even got a better room with kitchenette for the same price. Staff very friendly and helpful.

Review 7：Filthy Broken and outdated everything No wifi No coffee Shower headclogged - no water came out Rude staff- refused to change sheetseveryday demanded full amount of cash up front

Review 8：Nothing ! You should remove this place from your options - it's not2.9 it's 0.0

Review 9：The stairwell smelled. The carpet in my friend's room was stained and disgusting. The whole place looks like it was decorated in the 70's and never updated. I could not get our room key to work because the doorknob was loose. My friend was the only one who could get it. There was no hairdryer in the room (they did get us one). There are no coffeemakers in the room.

Review 10：We got a big kick out of the round bed with mirrored ceiling in my friend's room. The older gentleman working there was very friendly, we liked him.

Review 11：Accomodating staff. We asked to change the room and owners were more than happy to help. Also let us bbq on the patio, and let us stay in the pool as long as we wanted after a check out.

Review 12：Terrible tv -- from the 70's. Remote did not work. Color was purple one side and green on other side of screen.

Review 13：Close to town, but quiet and not in noisy or area of traffic.

Review 14：Everything is extremely outdated and the entire building is dismal. It needs a complete remodel. Will not stay there again.

Review 15：Location was the only good aspect of this facility.

Review 16：Room was filthy, mold in the bathroom. The pool was notclean the waterwas cloudy. We found a fake nail on the floor showing they do notvacuum. And the worse is the last day we were there found a bed bug onthe headboard!! Also believe it is a residential hotel due to the crazycharles manson looking guy who was in the room across from us with about10 jewel-like bags filled with mail and garbage! I kid you not I'venever stayed in a worse place in my life!!

Review 17：The location

Review 18：worst beds in 30 yrs of travel. no support at all. tv selection virtually no channels. everything worn old and dingy. desk clerk rude and cold mannered. how does place qualify for occupancy license.

Review 19：location and new handyman

Review 20：There was no: wifi, breakfast, or coffee in the room. The coffee pot in the lobby was DISCUSTING!!!! There was no safety chain for the door There were cigarette burns on the blankets. The reservation was for two, but we had to ask for more towels. They provided no washcloths . The place had not had any improvements since the 1980's

Review 21：nothing

Review 22：Pool was cold. Hot tub was boarded up. Bedding was stained. Towels were stained. In need of serious updating. Definitely get what you pay for

Review 23：The desk clerk was very friendly.

Review 24：The description of the amenities at the Inn is incorrect. The room did not have a coffee maker. Though there might usually b one? The key was very difficult to use too. There was a book in the room that listed emergency and safety procedures. Lock deadbolt and use chain on door. What deadbolt? What chain? I got the feeling before we got there the guy at the front desk went in there & took the coffee maker out becuz we didn't "pay for it". At least he had coffee by front desk in the morning. I booked a value deal at the last minute. I was very upset that it advertised there was a whirlpool. The whirlpool is boarded up. Literally there are wooden boards installed across the top of it. There was a pool but it was too cold. The guy at the front desk ( he seemed to b the only one working there from the time we arrived til the time we left) didn't say anything when we checked in. I asked about the pool hours & we were told it was open til 11. Since there were NO signs pointing to how to get to the pool I had to go ask the guy at the front desk how to get to it. We were told go to stairway at end of hall & go down the stairs. We found 3 doors exactly alike at the bottom of the stairs. Not one of them had a sign on it. Had to guess which door to go into. Entered into a dimly lit and empty room with a huge pool and what used to b a whirlpool (the railing is still there, Really? Too lazy to take it out or what) Tried to go into pool but no one bothered to heat it. So disappointing... I guess you get what you pay for. .

Review 25：The location was good. It was right on main highway and close to restaurants and activities we were interested in doing.

Review 26：It was dirty hair in tub and sink just plan dirty.Beds were sagging in middle bad plus pool had stuff floating in it and jot tub was boarded over an couldn't use but advertise you could.would not recommend staying here

Review 27：Location

Review 28：Presidential suite had dirty, stained carpet, lighting fixtures were missing parts to them, lights in the room not plugged in to any outlet, and a broken heating unit. I was also disappointed there wasn't even a coffee maker in the room for it being a presidential suite.

Review 29：The Jacuzzi tub was very comfortable and relaxing. Stereo was available in the room which made for nice background music for the large room.

Review 30：No wifi,only 9 channels to watch i thought I was renting by the hour. The decor was terrible we left 15 minutes after check in and stayed at the comfort suites.

Review 31：It does not look inviting. Lobby and entrance are bare-bones and not clean-looking. Furnishings and TV outdated. Windows are dirty. No breakfast. No microwave or fridge in room. Smells of old cigarette smoke.

Review 32：It has a nice pool. Bed was comfortable, sheets looked clean, shower was good. Much cheaper than other hotels in town.

Review 33：Carpeting was dirty. Hallways and lobby smelled bad.cobwebs in corners. The whole place needed some cleaning and up dating.

Review 34：If you don't want to pay much and are only looking for a bed and shower this place will do.

Review 35：Room smelled awful, burned our eyes. Manager didn't want us to switch, kept asking if we didn't want a room. He reluctantly offered us "his last available room" There were only 3 other cars in the lot.

Review 36：The location was close to shopping and other activities.

Review 37：There are so many things to list, no elevator, remote control didn't work, TV was at least 30 years old, only a couple of channels, lamp in room broken, pillows on bed were flat, bed was low close to ground, manager complained that I asked for 2 keys, room had not been updated in at least 50 years

Review 38：The location is the only positive thing I can say about hotel. The room was somewhat clean and the room was big

Review 39：We paid food a king room and were given a room with a full/queen bed. The pool was freezing cold, hot tub was boarded up. It wasn't horrible, it just wasn't great.

Review 40：It wasnt that bad, it just wasnt that nice either. Ive been in way worse thats for sure.

Review 41：I liked how cheap it was. And the location was good for walking downtown.

Review 42：Bed was uncomfortable! Building needs up dating! Fresh paint! New furniture!

Review 43：Nice to have the balcony view! Close walking distance to down town lake Geneva!

Review 44：The mattress could use an update, could feel the springs. Lobby has a much dated feel, with a mix matched selection of couches along the wall. They had coffee in the lobby, but the pot desperately needed cleaning. Staff was friendly but not attentive when we approached the desk.

Review 45：The room was large and open. It was also clean. At the price we paid it was a decent deal. Price is what drove us to stay here.

Review 46：I didn't like anything about it!! It is a 70's time warp! The bed is short, the tub is short, and the pillow is like a piece of cardboard!! There was no ice machine but we had an ice bucket? There was no soap, shampoo, or bar soap anywhere to be found! The tv is a tube type! We could not find any way into the pool aside from the outside door that is locked! Stay Away!!

Review 47：Nothing!!!

Review 48：It needs updating so it gives the appearance that it was dirty. Patio door window WAS dirty and screen off the track. No shampoo or hair dryer.

Review 49：The price thru Booking.com. The location was good. Bed was comfy. Air worked well. Had refrig and micro.

Review 50：Place stunk to put it nicely. Entire place smelled like stale cigarettes, carpeting stained and dirty, bathrooms dirty, moldy shower curtain, plastic shower head that water only came out of half, air conditioning barely functioning. Went to Walgreens and bought lysol to clean room and air fresheners. Place appeared to have not been cleaned or updated since 1970. For 110.00 a night was totally overpriced. Even Gordon Ramsey and Hotel Hell would not be able to save this dump.

Review 51：Nothing.

Review 52：No lights in lot no coffee in room or front desk couldn't wake up attendant to make any or when checking out just a key lock no safety latch inside rooms what so ever just stairs

Review 53：Water was wet

Review 54：swimming pool area...great pool...not enough tables andchairs to enjoy the area.....also the balcony was nice..a chair on the balcony would have been great

Review 55：close enough to where we wanted to be

Review 56：Was not set up to take American Express, even though I could reserve the room through Booking.com. It was stated in the information on line. Needed more pillows, in general. The room did not have a coffee maker, refrigerator or microwave. We got what we paid for & understand that the cost would go up for those amenities. WI-FI works only in the lobby, even though a password was provided. Did not seem real secure. No parking lot lighting, when walking from the back forty, near the woody area; Very dark.

Review 57：Location. Staff was okay and another pillow was brought to us when requested. A non-smoking hotel. was at least a coffee maker in the lobby. WI-FI works in the lobby. Decent value in an expensive town.

Review 58：Pool was cold and dreary Room was not clean Stains on walls, carpet, bed linen Towels were thin as paper toweling Rooms smelled musty and smoky even though they were all non-smoking rooms. The patio had no furniture to sit on and dragged chairs from room outside

Review 59：Price

Review 60：It's a bad sign when you check in and see the housekeeper withtowels and bug spray on her cart. I felt like Godzilla as I stomped antsand other fun rodents which made a comfortable home in my room. Also thetowels and sheets were all stained in different colors. Some of which Ihaven't even seen in the 164 box of crayons. If it's the lasthotel available.......sleep in a ditch.

Review 61：Leaving!!

Review 62：The room smelled strongly of smoke & burn marks in dirty carpet. Mattress HARD, 3 pillows in king bed? Toilet clogged, staff brought plunger ("as this happens often w. this toilet"). No shampoo, conditioner, 1 plastic water glass for 2 people. 1 bed side lamp.

Review 63：PM staff when we arrived was friendly

Review 64：The room is very very outdated! There is no wifi! The room smelled!There are no ice machines only one kind of pop in the pop machine.There's a pool but not heated. No Jacuzzi. Rude employee. No fridgesno microwave no hair dryer only soap is included. The pics are verydeceiving pay the extra stay elsewhere!

Review 65：The room was large and the old man at the desk was very kind.

Review 66：Pillows were stained box spring dirty found something couldn't tell you what it was on floors didn't look like the floors had been cleaned for awhile.Everything needed to be cleaned.

Review 67：Wifi good front desk really friendly

Review 68：Dirty, Old, Run down, Hot tub not functional, no WIFI, stained bed coverings and pillows, No Smoking signs everywhere but reeked of stale cigarette smoke. Homeless man hanging out in lobby Old 15 inch TV's.

Review 69：Location and price

Review 70：Very Dirty, bath shower would not drain standing in 6 inches water. Place dirty sinks and bath. Not cleaned our entire stay. Just a basic room no coffee etc. My business is cleaning homes for living one of the worst i've seen.

Review 71：no working pool. no fridge in room and no ice machine

Review 72：room size

Review 73：Not our kind of hotel- a little too grungy. Furniture and TV set need to be replaced.

Review 74：Carpets were very dirty. Overall the hotel needed a complete clean-up.

Review 75：Shower was clean. Staff was friendly.

Review 76：dirty, run down, very old and not well maintained. And too expensive for what you get!

Review 77：Everything

Review 78：Nothing at all

Review 79：Smokey smell in hallways. Needs updating.

Review 80：Walking distance to downtown

Review 81：everything nothing like pics on web page ,smell, run down bad bad bad

Review 82：That place is so dirty and filthy. Do not recommend this place it's terrible

Review 83：Nothing it was horrible

Review 84：The location and the front desk service

Review 85：dirty shower curtain.

Review 86：Bed uncomfortable. No clock in room

Review 87：Friendly desk clerk good location for our needs

Review 88：Horrible place to stay VCR and Cassette players need I say more.

Review 89：Not a nice place

Review 90：The place was dirty, smelt like smoke, there was ash all over. The beds had stains on them & were every hard. The pool was dirty.

Review 91：The location.

Review 92：Location - Price - Friendly Service - Clean Room - Great Staff

Review 93：There 25 yrs ago. Looked the same.

Review 94：The bed was in bad shape. Needed to get my back adjusted after one night in this bed.

Review 95：didn't get the room we booked. Also smelled old and musty

Review 96：location close to lake

Review 97：The management stated that all rooms were non-smoking but my room had a smell of smoke.

Review 98：Used condem found in the bathroom! Wi fi did not work the whole time we stayed. Although it was a non smoking hotel, several cigerette burns in the bedding and carpet.

Review 99：Nothing

Review 100：Unclean room, beer cap on bed upon entering room,debris on carpet No clock Asked for wake up call (cell phone was being charged and could not set alarm as normal)and did not receive. Went to Walmart to buy bedding for the night due to uneasiness of condition of room. Do not think the place has had a makeover in 30 plus years as evident by the plastic protection still on old furniture in lobby.

Review 101：Location Air Conditioner Rate

Review 102：No hot tub hot tub no longer in use.no coffee maker in room. No alarmclock or radio in room as stated.not updated at all down to the plasticcovers on chairs in the lobby.

Review 103：It needed to be cleaned. toothpaste in the sink and wastepaper baskets hadn't been dumped. really needs to be updated and cleaned up.

Review 104：the location was pretty close to food and the lake.

Review 105：The room was out of the 70's When we first seen the room I laughed and then I cried. It was suppose to be our 6yr anniversary and we were looking to go swimming and get into the hot tub,little did we know the hot tub was still covered up and there was no sitting by the pool and we didn't see any people by the pool we were afraid we might catch something if we went into that pool. I had to wash the toilet seat in our room before I could use it. There was no ice machines you had to go to the front desk to get ice,the TV had not a lot of channels,and they had a VHS player,OMG. Sadly I paid for this room and didn't even stay there.

Review 106：Price was right

Review 107：I understand it is an older facility, but there were cobwebs over lighting fixtures and stains all over the carpet. The beds were very uncomfortable and the atmosphere was very creepy.

Review 108：Staff was friendly

Review 109：comfortable, roomy older facility.clean with very helpful staff (John) situated in woody, scenic area a short distance from Lake Geneva down town, lake, shopping and restaurants, great price.

Review 110：The place was very dated and not clean. Very uncomfortable setting. Only push locks on doors, no handle on your side of conjoined room door but one on the opposite side. Just very unpleasant atmosphere.

Review 111：The only good thing about this place was the location.

Review 112：Reminiscent of Bates Motel. Cigarette smoke still permeates the building. No computers at front desk?!? Freakishly old furniture in all rooms. Spiders. Everywhere.

Review 113：Filthy, black mold in tub, red bacteria in bathroom & in fridge,outdated, dirty, smelled musty & mildewy. I didn't even sleepthere because of this. I just left my stuff there during the wedding& then drove 4 hours back home.

Review 114：Location $105 for a last minute booking

Review 115：The description on website did not match. No wifi, no air condition,room dirty & stink, the staff was not friendly. I will not recommendto anyone.

Review 116：The room was very warm. The a/c did not work very well. They did nothave a ice machine. There was no fridge in the room. There was no clockin the room.

Review 117：Indoor pool

Review 118：the bed was old, it smelt musty, the carpet was soiled and stained. the room was very dated. Teh curtains were ripped and coming off the rod.

Review 119：it was on the main road in Lake geneva

Review 120：As soon as you walk in, it feels creepy. There were dead huge plants as decoration; very old and outdated. The room smelled awful;the beds were warped and there were initials carved into the headboard;there were no towels; and I had to wear my sandals to feel protected from the dirty carpet.

Review 121：Dirty, outdated. Windows in lobby and rooms were coated with dirt, oldfurniture in lobby was covered with plastic, rooms still had push buttonlocks. The end of the bed was higher than the top of the bed. Itappeared that the carpet, fixtures, and wallpaper were original to thebuilding. Drapes lacked hooks and were falling off window.

Review 122：The inn is within walking distance of downtown Lake Geneva.

Review 123：It didn't bother me too much, but the bed sheets looked outdated, as did some of the furniture. But for the price, who cares? Bring your own blankets . . . lol.

Review 124：Can't beat the price. And John, the owner is super nice and goes out of his way to address your needs.

Review 125：My bill was $104.98, except I was charged $1,104.98 by the staff via their completely manual payment method (no computers, no electronic receipt, etc). Possibly an honest mistake; however, a $1,000 mistake to my bank account overshadows that. Would not book with them again for this reason alone.

Review 126：The bed was large and it was decent for a place to sleep.

Review 127：It was not as clean as it should have been, especially the towels and the bathrooms in the room and pool areas. To be fair the workers were very kind about giving us replacement towels and doing whatever we asked. The pool area is not inviting for several reasons.

Review 128：The staff members are very friendly and accommodating. The Inn is very close to the main tourist area.

The Fine Print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.