Regency Inn Richmond


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Regency Inn Richmond sells fast on our site. Located off I-64, this hotel has convenient access to Richmond city centre and boasts free WiFi, a fitness centre and rooms with a cable TV. Greater Richmond Convention Center is 12 miles away.
Rooms at Regency Inn Richmond offer a microwave and refrigerator. A hair dryer and ironing facilities is available. A coffee machine is included.
A business centre with fax and copy service is available. 24-hour reception and a cash machine are provided.
Habanero Mexican Grill and Trak’s Greek and Italian are a short drive away, as are Panera Bread, Macy's and Sears.
Richmond Coliseum is 15 minutes’ drive away. A variety of shopping centres, universities and dining options are nearby.

Recommand

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They speak 4 languages——Regency Inn Richmond's staff speaks:French,Spanish,English,Afrikaans
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Facilities of Regency Inn Richmond

Outdoors :Sun Deck

Pets :Pets are allowed. Charges may apply.

Activities :Fitness Center

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :24-Hour Front Desk | Baggage Storage | ATM on site | Meeting/Banquet Facilities | Business Center | Fax/Photocopying

General :Newspapers | Non-smoking Rooms | Facilities for Disabled Guests | Elevator | Heating

Languages Spoken :French | Spanish | English | Afrikaans

Reviews for Regency Inn Richmond

Review 1:Bed bugs and no hot water, which i tried to get staff to have a manager contact me and wasn't successful

Review 2:Convenient location. One very pleasant staff, Dulce

Review 3:Didn't have a remote for tv had go to desk for one. Coffee pot didn't have coffee first time for that. Usually would have coffee with pot. People in room next to us were real loud till around 2am.

Review 4:staff was real nice

Review 5:How everything that was advertised was not there. This will be the last hotel i go to again. Booking.com i will not trust again either.

Review 6:The quiteness of the area

Review 7:Building is in poor shape. Requested for a roll away bed in advanced. They don't have one. Requested for one extra towel. They didn't have one. TV did not work. Chain latch on door was missing.

Review 8:Location

Review 9:The room smelled like cheap air freshener. Staff was slow (not the cleaning folks, they were on the spot). Unhelpful with requests. Parking lot had litter and pet waste.

Review 10:None

Review 11:Every night one of the long term residents would get into a fight that would last a few hours and included screaming and throwing stuff at each other. I did not sleep well because of all the fighting.

Review 12:The maid was really friendly and helpful.

Review 13:room not cleaned by maids, one of the rooms had a knife in it, the two rooms were the same price but one was clearly in better condition than the other

Review 14:large rooms, king bed

Review 15:The filth and entire atmosphere

Review 16:Very filthy and honestly quite frightening beds broken shopping carts garbage Piled sky high outside t the bottom of a staircase thank godmother bed bugs this was just an over night stop but never again very run down if I was alone I would have been to cared to stay alone just horrible

Review 17:Very misleading. I was told I was getting a double room with 2 bedsbut when I showed up that didn't even exist in the hotel. Checkedinto my room and the toilet took ten minutes to reset. Shower wasnasty. Not impressed

Review 18:It was cheap for 3 nights.

Review 19:it was dirty the refridgarators was stacked on top of each other and didn't work. the microwave was broken ,it was roaches coming out the tub and the toilet did not work . The people who lived in the hotel was rude to the guest yes the people who live there

Review 20:Nothing

Review 21:Filthy rooms, out of date facility, everything was in disrepair, roaches, everything was disgusting-even the walkways. Drug use on the premises. Loud obnoxious thug patrons - which no attempt was made to silence them.

Review 22:Honestly, there wasn't really anything I liked.

Review 23:The air conditioner wasn't functioning properly, The first room I was in the bath tub wasn't very nice looking. I was almost scared to shower. There was a roach.

Review 24:The location was good because I was in walking distance of everything I may have needed.

Review 25:Scary place to stay. Homeless in the area and the parking. People sleeping in the staircase. Breakfast was not included so I cannot tell. Microwave and fridge old. Very dirty carpet and old bathroom.

Review 26:This is more like a motel! It is over 60 years old and needs a complete remodeling all over. The ice bucket said Howard Johnson, so obviously that is what it used to be. I refused to take a shower due to the disgustingly dirty tub that was so bad the paint was peeling off. It was awful! I will not stay there again. This is the second bad experience I have had with a hotel on Booking.com. These hotels are not all that they claim to be on this website. The girl at the front desk told me the manager was going to contact me regarding my complaint and I asked for compensation. It has been 2 days and no response yet. Not at all worth the price paid!

Review 27:Absolutely nothing! Not at all worth the 2.5 rating!

Review 28:The room stunk of cigarette smoke, the shower had mold, the bed was very uncomfortable and there were seedy people all around. We stayed because we were exhausted from driving all day.

Review 29:The property was awful and should not be on booking.com

Review 30:Housekeeping didn't clean the room during our entire stay. Made numerous requests and was always given an unacceptable excuse or was asked to give them more time. Roaches present during the entire stay, bathroom was patched up and was dirty as well as one of the walls being visibly cracked and patched.

Review 31:Not very much offered to like at this property

Review 32:The TV/cable connection kept going out. And the WiFi connection was horrible. The furniture was a little outdated.

Review 33:The room and everything where we stayed was clean.

Review 34:Nothing I explained everything above

Review 35:Nothing at all! !!!! I ordered on line and they supposed to tell the goods and bad, online they said that it was, free brakefast, free Wi-Fi, and swimming pool, which nothing of this was true, I feel like the money I payed was not worth it at all! !!!!!! I could stay somewhere else if I knew a lease that there was no swimming pool, my kids was very furious with me.......don't recommend to no body! !!!!!!! Very poor! !!!

Review 36:Propert advertises amenities such as a pool, wifi, and cable. My room did not have wifi or cable and the pool was not usable.

Review 37:The property allows pets but at an extra $10/day.

Review 38:there was loud music and a club in the bottom of the hotel. there was a large amount of people lounging in the parking lot drinking and cussing. There were people smoking weed in the rooms and the whole outside smelled of it! Never again.

Review 39:the free wifi

Review 40:We saw two roaches entering our room as we were leaving out our room and there was one we found inside as well.the property had not been cleaned in years..there were wierd bugs outside and it sounded as if there was a poor frog stuck in the empty pool...which i thought would have been filled this time of year (after memorial day) had we not been extremely tight on funds we would have never stayed. We have visited several hotels in the rva area this was far out the worst.

Review 41:The price was ok

Review 42:The room wasn't clean, there was trash under the bed, the fridge had been unplugged and smelled awful, there was hair in the bed and the bathtub, and a dead cockroach in the bathroom. The other guests were incredibly loud and one tried to get into our room at 2am.

Review 43:You got what you paid for, it was cheap.

Review 44:The hairdryer was broken..but was replaced in a timely fashion. I was promised a continental breakfask with my reservation..none was offered at the facility. The cable selection was poor.

Review 45:The room was basic. Clean. The staff was nice and accomodating. For the price I would stay again.

Review 46:when i went to first room.....no coffee maker, hair dryer did not work. Asked to be moved and i was accommodated. However, this was a non-smoking room, and it still smelled like a cigarette.

Review 47:inside rooms are comfortable~

Review 48:Had roaches. room smelled like urine. Homeless man sleeping in the elevator and police there every night I was there.

Review 49:The price was good for what I needed

Review 50:Hotel was not clean . Roach crawled up wall . There was cigarettes stuffed in the sink and it made sink clog up , had to brush teeth in the shower .

Review 51:The staff was nice . Location was nice near plenty of stores .

Review 52:The only downfall which didn't overshadow our awesome stay was the loud bass coming right outside our door on the parking lot. Loiters hanging out that night. Hard to handle that though. Not luckys fault.

Review 53:The fact that we got a huge king room with a jacuzzi due to oversight of the computer system, and our secret deal thru booking.com, it was an excellent accommodation. The desk guy named Lucky was super nice and prompt with checkin. The bed had a nice mirror over top, room was very clean despite being a little dated (to be expected in a motel) and the room had a new jacuzzi in it! Awesome date night slash moving day for hubby and me and our doggie was welcome slept on the floor!

Review 54:House keepers were not consistent with cleaning room I went to Wal-Mart bought me some cleaning supplies and cleaned the room myself.

Review 55:Great location surrounded by stores Wal-Mart down the Street and Krogers Grocery store next door for your convenience. I liked that the room came with a refrigerator and Microwave for a few small items. Staff was great and offered me to stay another 3 nights I wish I could but had to get back home to Buffalo. I told them I will be back... 5Stars from me and there also pet friendly

Review 56:Now the bad, found empty beer bottles under the bed and the lobby restrooms never had soap... Nice enough for a stop over but not a destination.

Review 57:When we first got here it seemed alright. The staff was helpful and friendly. The attached restaurant was good and reasonably priced.

Review 58:the room smelled like smoke the linen was dirty hole in the bathroom wall roaches crawling up the wall stayed like 5 minutes to the front desk ask for my money back and found someplace else to stay

Review 59:Dead bugs in the room Pool didn't work No free breakfast like it was listed Live bugs in the room No wifi signal

Review 60:Being near everything and good staff and restaurant hooked on to the hotel was awesome and good priced

Review 61:There seemed to be a group a people living at this hotel that were up to no good. The Richmond police were patrolling the hotel and I don't just mean driving by. A couple of different times, I met them walking around the hotel. That made me nervous. I am glad they were there, but concerned about why it would be necessary.

Review 62:The location around the hotel was nice. The lobby and rooms were nice and clean.

Review 63:They charched us more than what we booked for. We were supposed to have breakfast included. They said they did not provide breakfast but we could eat in a restaurant attached to the motel which we did but we had to pay for it!

Review 64:The hotel was obviously nice in its day, not anymore. Elevators hadnotes on how to use and what floors they would not reach. Got stuck inone for a while. Hot tub was nasty and luke-warm. When mentioned tostaff to chlorinate, he said it was natural for it to be yellow! He saidhe would go turn the heater on. (Why wasn't the heater alreadyon??). The breakfast was a joke. Everything rationed, even down to theplastic utensils (I kid not, 10 of each forks spoons and knives) 2yogurts, stale cereal, enough batter for 3 waffles. 10 jellies and 10cream cheese. A few plain bagels and some white bread and that aboutsums it up. Oh, and only1 out of 8 ice machines actually worked.....andit was on the 3rd floor. And of course it was out of ice when I finallyfound the only working machine. No refrig or microwave in the room.

Review 65:Rooms were clean and bed was comfortable

Review 66:The booking.com site said that breakfast was included. A pool was shown. They did not have breakfast and the pool was not filled. I tried to speak with a manager but he was unavailable. I left him a voice mail. The office called me and said they spoke to the mgr. and that he said he could not make an adjustment.. He said that booking.com was at fault.

Review 67:Price, I go to Richmond around twice a month. I used to stay with a friend but they have moved. I am not forced to use motels. So price is always the top priority.

Review 68:EVERYTHING. . FLEAS FLEAS. POOL EMPTY NON SMOKING ROOMS WHERE SMOKING SMELL AWFUL. FROM DOOR DOES NOT LIKE. CLOSE NOR LOCK

Review 69:next to Kroger, near the hospital mall

Review 70:It was fine for the price.

Review 71:Hot Water take a while to heat at 11 PM

Review 72:Airconditioner didnt work Room was dirty

Review 73:Toilet flushing had an issue. Clapper wld not close so had to open water receptacle cover all the time.

Review 74:Spacious room

Review 75:I enjoyed my stay here. Every clean and comfortable. Would surely stay again.

Review 76:The room had an odd smell, we sprayed an order neutralizer and that helped out a lit

Review 77:The room was on the ground level close to the car

Review 78:The overall price was vey good .The size of the room and location was very good and the staff was very professional.

Review 79:The area wasn't the best. Cops there every night

Review 80:The privacy and size of the room was great

Review 81:It was convenient to a lot of stores.

Review 82:Not to clean

Review 83:Finding the location in the dark was not easy.

Review 84:The property was really quiet allowing for good sleep.

Review 85:All the TV channels didn't work and WiFi was poor.. Also the restaurant next door hand some nasty food (thumbs down)

Review 86:You can tell it was old like water damaged tiles on the ceiling.

Review 87:the location for our stay was great. plenty of places to eat and shop.

Review 88:Absolutely nothing. It was not swept, the door lock was broke, no coffee for the coffee maker ,Kleenex box was empty and no remote for the TV.

Review 89:everything

Review 90:Terrible service nasty attitude poor service racist hate blacks

Review 91:No wash clothes no remote no coffee for the coffee pot no bucket for ice

Review 92:It was close to who I was visiting

Review 93:Bugs

Review 94:There were roaches and room wasn't ready.

Review 95:Bed bugs

Review 96:There was a coffeemaker but no coffee. I asked for Kleenex but I didn't get them. The floor under the sink was constantly wet.

Review 97:Had to wait for staff to bring fridge and microwave. toilet didn't work properly, saw some roaches,ask

Review 98:The area

Review 99:Price of room

Review 100:The staff lived there. They had roaches dirty rooms most of the ppl that were there lived there.

Review 101:I liked the burger place across the street

Review 102:cleaning the room

Review 103:friendly

Review 104:Price

Review 105:Groady!! All requests denied. No cream or sugar for 2 days with no apology, just that's how it is. Bad security.

Review 106:The pool was green and we were not able to use

Review 107:Rom rate was good

Review 108:Bugs. Yuck.

Review 109:It was cheap and I just needed somewhere to sleep.

Review 110:Cigarette smell in some of the rooms Kind of noisy ambient

Review 111:Low pricing Fair and decent cleaning

Review 112:Three days water off an on more off than on.When a roach crawled over the bed.Had to go

Review 113:I was comfortable

Review 114:I like the mirrors on the xeil

Review 115:This hotel has bed bugs on the lower floor

Review 116:Coffee maker but no coffee. Tv and cable few viewing options.

Review 117:Comfortable room/bed

Review 118:TV are old and change color

Review 119:Clean sheets and large towels.

Review 120:The doors are a bit hard to close

Review 121:I like the size of the room

Review 122:smell

Review 123:cheap

Review 124:Gross place with skeezy feel.

Review 125:Access to/from I-95

Review 126:Room 204 smelled of smoke. Room 214 had a slow toilet. Exterior paint & floors drew comments from my wife.

Review 127:Generally good.

Review 128:Shld have been cheaper it has some bugs

Review 129:Staff

Review 130:Great value

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.