Magnuson Hotel Pensacola

Magnuson Hotel Pensacola descritpion
Located 0.5 miles from Interstate 10 in Pensacola’s northern suburbs, the Magnuson Hotel Pensacola features spacious rooms with free WiFi. It also offers an outdoor swimming pool and a fitness center.
All rooms at this Magnuson hotel are air-conditioned and the private bathrooms have granite sinks. All spacious units come with cable TV and coffee station. Local calls from the rooms are free.
Snacks and beverages are available throughout the day from vending machines. A business center is also on site.
Pensacola International Airport is 5 miles from the Pensacola Magnuson Hotel. Beaches on the Mexican Gulf are a 30-minute drive away and the hotel provides free parking.
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Facilities of Magnuson Hotel Pensacola
Outdoors :Outdoor Pool (seasonal)
Pets :Pets are allowed on request. Charges may apply.
Activities :Fitness Center
Food & Drink :Snack Bar
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is needed).
Services :Vending Machine (drinks) | Vending Machine (snacks) | 24-Hour Front Desk | Laundry | Dry Cleaning | Meeting/Banquet Facilities | Business Center | Fax/Photocopying
General :Safe | Non-smoking Rooms | Heating | All Spaces Non-Smoking (public and private)
Reviews for Magnuson Hotel Pensacola
Review 1:dirty towels, no coffee in the room, arrived late and looked after us from a window, were not allowed to enter the reception, to go with my family, I found very unpleasant time
Review 2:Dirty linens bugs on bathroom floor shower wouldn't drain hinges on safety lock or loose door leading outside room was a gap between the inside and outside of door.it seemed and safe overall. I would never recommend this place to anyone. With such poor qualityI would recommend a refund at least on one of the rooms. But I know that will never happen.
Review 3:nothing at all.
Review 4:The room smelled wet. There were gnats everywhere. The sheets felt wet. Housekeeping came and tried to make it smell better it didn't work (not their fault). There was moisture coming from some where that couldn't be explained. The hallway had a funny smell too.
Review 5:I paid for what I got nothing less nothing more. The room was spacious. And the staff was friendly.
Review 6:Air Conditioning in the room was broken and a staff came by to fix it and overnight the AC broke again so we were stuck in a room overnight with no air conditioning!
Review 7:I was told I wouldnt be charged for a pet fee based on my pet size andthe fact that I had a cage I was charged and gave the run around. Had tochange rooms due to no bathroom lights. Walls were filithy, the was abad order, my clean closed reaked the same after 2 days of traveling.Water leaking on the floor , outlets were'nt working. Just the pits
Review 8:Location was the best attribute.
Review 9:The pool was closed for a few days due to feces in it. The booking . com website I used charged me a large amount for a room at the other property causing my $$ to be held. It took several days to straighten out.
Review 10:Hotel computer was slow and unable to connect to the airline website. Responsible management was absent.
Review 11:Room was spacious, location was convenient, staff was friendly. Easy walking distance to places for breakfast.
Review 12:The room was dated and needed updating. The whole place needed repairing. The carpet was dirty,the ceiling was cracked,the TV was old,the microwave was peeling, the door wouldn't close.The place was very noise, we could hear people talking and running in the hallway.
Review 13:We didn't like anything about this hotel.
Review 14:constant and very loud traffic in the hallways throughout the entirety of the night making is very difficult to sleep, room is not cleaned well, termite damage
Review 15:the beds and pillows were extremely comfortable and the rooms were very spacious
Review 16:The hotel it's self is in bad structural shape. The walls, celling, floor, doors are all damaged in some way. Bath towels are heavily worn. The place is a wreck.
Review 17:location is close the interstate, and was close to where I was going for my trip.
Review 18:First we were given the wrong room, then after getting the right room it was filthy, we didn't have a fridge or microwave like we were told and the coffee pot we had didn't work.
Review 19:The staff was friendly and that's it.
Review 20:Everything else was bad - deteriorating decor- especially the bathroom, watered-down juice and coffee at the sub-par, so-called "continental breakfast", and allowing people to leave their pet unattended and barking non-stop, ruined our entire stay.
Review 21:A refrigerator in the room was nice.
Review 22:No only thing I like is the staff she was very understanding I asked for my money back and she refund me my money the hotel itself was very day at nastier and disgusting the rug was nasty walk into my room was like walking into the truck motel very mass thing
Review 23:The hotel was run down and dirty. The hallways were hot and the carpet was nasty looking. The key card reader broke at 2:00 AM it took the staff over an hour to open our door
Review 24:The beds were comforatable
Review 25:The tub was discussing. Had a patch and tub should be replaced or that room should never be rented. Coffeemaker did not work. Hair dryer did not work. AC was falling apart. We had to reassemble. Was an adjoining room which was not told to us. Could hear folks talking and coughing all night. Not a pleasant experience. Keys did not work on outside doors. Also found one outside door open twice so just used that one.
Review 26:That we had to move to three rooms because of the lack of maintnace, thing were not fixed and wouldn't be fixed..
Review 27:The staff was super nice and easy to deal with..one lady was just amazing especially helping us with are child when the air went out..
Review 28:No phone in the rooms to call front desk. I had to walk down to tell them the light was put in bathroom me and my niece had to use a cell.phone flashlight to.shower. they sent maintenance 3 hours later. The light worked. The next morning the bathroom was out again we had to use a cell phone light to bathe again!!!! I told front desk when I turned in the keys. They seemed unconcerned! Also the outside exit doors were open they did not close properly this is a security.risk!! The door to.the pool had to be proped open by a stone because it would lock.u in the pool area! :( I will.never stay at that hotel.again and frankly feel I should be reimbursed for some of my funds!!!! I paid way too much for that hotel!
Review 29:Large size room AC worked pretty good
Review 30:Beyond unprofessional i was given a room but when i opened the door there was a couple in the room sleeping. I spoke to the office about the issue in which they told me someone switched their rooms but didnt put it into the computer (Made absolutely no sense at all). Then i was given another room where it was scorching hot and was told i would be given anoyher room the next morning. The next morning i did not get switched to another room not only that my card was charged for a third but i only reserved for 3. This hotel is ridiculously unprofessional and shady i advise everyone to bypass this hotel.
Review 31:Cleanliness was nasty, doors off Hinges , smelled, bad gym, wasn't well put together , banged on door and was rude , outlet didn't work, no tv.
Review 32:Check in lady was friendly,
Review 33:The loud housekeepers gossiping outside my door early in the morning while I was trying to sleep. Some of my lights didnt work.
Review 34:Wasnt bothered much by staff. And my room was clean.
Review 35:mold on ceiling, stains all over the carpet, air conditioning leaked all over the floor wetting all of our clothes, fire alarm went off several times even after the fire department had left and no fire. Police were there looking for someone. I'm still waiting on my refund and it's been over a week now. Front desk lady said it would take 24 hrs and that obviously wasn't the truth.
Review 36:leaving.
Review 37:Some of the locks for the doors leading in and out of the hotel didn't work. The bed was VERY uncomfortable, I could feel the springs :-( Breakfast was nothing to write home about (bread, packets of oatmeal, or cereal)...
Review 38:The location was good. The room was was pretty big so we didn't feel cramped. Very affordable.
Review 39:Saw cockroaches throughout the halls, our connecting door kept being pulled on, entire hotel was so humid that every time we left we had to leave the air on 64 just to come back to a decent room temperature
Review 40:Liked how the one we stayed at was located right near the highway, employees were friendly
Review 41:My daughter slept in the car as something in the room was causing an asthma attack. Room was dirty, ceiling was black, hairs in the bed, a fingernail in the bathroom by the sink, filthy exhaust fan. Pets are allowed in all rooms so beware if you are allergic. Phone didn't work.
Review 42:Desk clerk was very nice and location was good.
Review 43:I didn't like that the hallway was wet or that the bathroom was almost out of toilet paper. Also the review I read said there were flat screen tvs, and I don't not have one. The door to my room was so old that my girlfriend complained of the light coming through the door all night.
Review 44:Friendliness of staff
Review 45:No person to carry my bags to the car... oh hang on who needs one of those anyway. thanks for the stay. from the Aussie
Review 46:Helpfull staff, they told me how to find a smoke/BBQ festival. Girl at front desk was good lookin, always a plus. Good internet. If at this price they were all this quality i wouldnt have to read reviews so much!
Review 47:The staff (Tiffany). The room was disgusting. Never got my extra towels. They wanted me to pay twice after Tiffany made a mistake with my card.
Review 48:Nothing
Review 49:2 big roaches one in hallway, one in guestroom. Bathroom toilet overflooded. WiFi was not available in guestroom, only the hallway. Guestroom door very squeeky.
Review 50:Sheets and towels were clean.
Review 51:Hotel was not clean, no towels were put in the room, front desk clerksneed more training with simple duties of how to charge and refundcustomers. Will never stay at this Hotel again and Will not recommend itto others.
Review 52:Underwear hanging from BR door from previous guest. No ice bucket. Ice machine broken. Paper thin walls. Burnt electrical outlets.
Review 53:Needed a key to get into the building where the rooms were.
Review 54:Key was keyed wrong twice, we were given another room that had bugs in the comode and a roach was crawling up the wall. The carpet was dirty and the bed runner was dirty.
Review 55:Not far from the interstate
Review 56:I liked everything except that I saw two huge cockroaches in my bathroom. The breakfast wasn't that great either. Very little to choose from. Other than that, my stay was pretty good.
Review 57:The staff was very nice and helpful.
Review 58:The hotel was old carpets throughout were stained. Bugs all through room. Wifi didn't work rooms and main lobby smelled like old cleaning products pool was small and dirty ice machine and phone in room broken. Had to go to Walmart and buy my own plunger for stopped of toilet in room. Just a total nightmare.
Review 59:The room didn't smell fresh, but after several sprays of air freshener it was OK. We couldn't figure out how to turn on the shower.
Review 60:The bed was comfortable and the staff was very friendly.
Review 61:I did not like that when we arrived our ac unit would not work and had to change rooms. I requested extra pillows and a roll away bed and we NEVER got them. tried to call the front desk to find out what was going on and our PHONE WOULD NOT WORK. got up the next morning to take a shower and our shower would not work did NOT even have a thing to turn it own with. I left a complaint with the front desk and was told management would contact me in which they never did!!
Review 62:I like that the rooms were very large with plenty of room.
Review 63:The room smelled like bug spray and there was no shower curtain when we first arrived but when we told the staff they fixed it very quickly.
Review 64:The bed was comfortable and the staff was always nice! The staff even suggested restaurants that weren't tourist spots and special events going on which was very helpful.
Review 65:Roaches everywhere more than in the woods, blood in one corner with dents in that corner missing only the body. Blood on dirty towels, mold all over the restroom from water leaks from the ceiling. I had to tighten door latches for improved security, with mothball smell in all room.
Review 66:I don't know where to start! Giant cockroach in dining area .nastystains in comforter,reserved 5 rooms 2 connecting for grand kids we got4 rooms all scattered price was $10 more per room than I reserved online,breakfast was hot milk and froit loops ,tub had a big big rusty stainyou could feel! Our 3 year old thought it was gonna eat her !the coffeepot had been used in the room with opened sugar packets !oh yeah andnasty flies in one of the rooms we really wanted to go somewhere elsebut everywhere was booked because of Blue Angel Weekend. Don't do itto yourself! Don't do it to your family !
Review 67:The young man who greeted us was wonderful I believe his name was Chris.
Review 68:Carpets throughout the hotel are very dirty and need professional steam cleaning. The pool was cloudy. The 'continental breakfast' was pathetic. It would have been better to say you didn't have one than to offer what they did. There was no butter for toast and no cream cheese for bagels. I did see some cream cheese in a dish that was shared with others and it had jelly all over it. No coffee the first time I went and the second time it was undrinkable, anyway. The orange juice was not real. It was a product like Tang. There was lukewarm milk for cereal. It was totally disappointing and the staff said the owners were cheapskates and giving as little as possible.
Review 69:The only positive was a decent bed which was leftover from when it was a Ramada Inn.
Review 70:The place had a weird smell and also it has no Refridge. The breakfast is terrible nothing like the picture. If I wouldn't of had my kids with me I would of stayed in my car on the beach! The employees are nice but stare at you way too much in the pool area.
Review 71:The employees were ok to an instinct.
Review 72:I didnt like the supervisor. She acts as if she didn't know what she was doing. She continue to lie to me about refunding my money for getting bit by bed bugs. And its been almost a month now. The hotel was DIRTY!!! Im a housekeeper, and it could have use ALOT of work, I dont care how CHEAP the rooms are, there are no excuse for not being clean.
Review 73:The only thing I liked was the location.
Review 74:The only complaint I had was breakfast. There was only toast or cereal to choose from and there wasn't even any spoons left to eat the cereal with.
Review 75:Great for the price!
Review 76:Everything. Not only did they get my booking wrong, they over charged my card and refused to address the issue. Apparently management is never available. Horrible experience all the way around. 3 hotels within block of eachother. Be careful. If the ine you look at online is booked they will book you in an adjacent disgusting hotel, for more money, and then double charge your card.
Review 77:Bed was like a rock no towels keys never worked keep having to get a new key because couldnt get in room did not clean room everyday no toilet paper had to ask for that and towels and the washer and dryer was broke microwave did not work refrigerator didnt work alarm clock no out let for not enough outlets. Worst place iv ever stayed at..
Review 78:Location was okay and price was okay but nothing else. Horrible service and dirty rooms
Review 79:room was dirty and was never cleaned after my 3 night stay, safe locked and couldn't never open, no clean towels, internet not working, phone in room was broken, People swimming all weird times of the night, breakfast was never restocked. I was over charged for the room. I was charged for a safe I couldn't use.
Review 80:Since they have new owners this hotel was horrible. I usually give good reviews but not this time. My room was dirty and I mean filthy. A child's slipper left and a empty bottle between bed. Dusty and mildew lamps and a little spider crawling across my sheets. And the hotel had an older. But like I told my husband u get what u pay for. That was my 2nd and last time @ this hotel.
Review 81:The only thing my kids like was the pool. I like the room space.
Review 82:Well... Let's see.. Nasty stains on the walls, burnt carpet, hair in the bed and towels, stains in the sheets, the chair looked like someone threw up on it and/or peed and/or poo'd on it, mysterious larva looking egg on the bed, stank stank and more stank, the blanket stuck to us, one blanket felt like sandpaper, no decent looking breakfast, smelled like cigarettes.. I know this is a cheap hotel but I think a guest at least deserves cleanliness. Other than that, this hotel is awesome!!!!! We got a good laugh and went on our way vowing to never stay here again. Deuces magnuson!
Review 83:Huh?
Review 84:I didn't like nothing about it .. It was a drug hotel .. They were smoking meth .. You could smell it in the hallway .. I had my 1 year old with me .. So after a 8 hour trip we left the hotel in 15 mins searching for another one at 4 in the morning
Review 85:When we got our room it smelled like a musky moldy odor, we had to go and buy Lysol for the room there was Cheetos all in the floor, the complimentary shampoo was used half empty, that night when we went to bed we was unable to go to sleep due to people running up and down the halls yelling and screaming ALL night long. Finally got to slept after 3 am. The next morning woke up to go get breakfast, walked out of the room there was trash and food thrown up and down the hallway and bugs crawling all in it. We left and came back my husband asked for fresh towels and he never got any. We paid for 2 nights but decided to check out a day early because it was just to much craziness for us, and we was told we could not get a refund even though we was checking out early and because it was after 3 pm, we checked out at 3:58 pm. It was the worst place I have ever stayed at!!!!!
Review 86:The location was the only thing we liked. It was close to the beach.
Review 87:Because they we're over booked they ran out of wash clothes and towels. Had nothing to take up to customers when they asked for it. However, that wasn't my problem. Everything was already set for my family and I. Guess we were the lucky ones. Front desk receptionist was really nice and helpful to everyone.
Review 88:They gave us wrong info about a room. Said it was for 2 adults and 3 kids while there was only one bed. She said it was booking.com and booking.com said it was them. Unfriendly while trying to find a solution.
Review 89:Location
Review 90:Breakfaat could've been a real breakfast...only able to get orange juice, nothing else was really worth getting. Also, we had to go over our rooms with wipes...the bedframes, desks, and nightstand were all dirty.
Review 91:Room was a good size. Housekeeping was very good about doing what we asked as far as towels and not disturbing us. Staff as a whole was very nice and pleasant. I would stay again!!
Review 92:When we entered our room, we thought it was going to be a room with 2 beds ( their was 4 of us) but it was a single king. Was unable to move to another room due to the hotel being booked. Could not get a roll away because they did not have any. We decided to check out within 10 minutes of checking in. We payed for 3 nights. The receptionist could not give us our money back. We were given 3 different stories about our refund. I will be calling corporate because we are still waiting. Absolutely would not stay in any of these hotels again!
Review 93:room 102 lamp shade had mole spots, the room had a smelly mildew odor. Ice maker/washer didn't work. The gym was stinky equipment didn't work. my child left his headset earphones I call back didn't get a response
Review 94:the bed was comfortable
Review 95:The receptionist had took my Info had to copy license and credit card manager said she Didnt do it rite took the paper Ripped it in half then threw my private information in the trash needless to say i was not to polite after that i made the manager get my information out of the trash and give it to me
Review 96:The location and the night staff
Review 97:Nothing I was pleased with this hotel.
Review 98:The location is a bit ways from the beach but it has a great pool and is family oriented. However we did find a closed box of condoms in the drawer next to the bed. Not a big issue but make sure u clean the rooms well.
Review 99:I drove all night and once I got checked into the hotel and got to my room, I just wanted to take a nap. But the housekeepers were yelling up and down the halls to each other. Also both morning that was included in our stay, we didn't get any clean towels or the trash emptied. I called the front desk and the man that answered said we have to request for our room to be serviced. I have never stayed in a hotel where I had to ask that our room be cleaned, trash be emptied and to have clean towels. I visit Pensacola several times a year and I will never stay here again. I won't recommend the hotel to anyone I know.
Review 100:The only thing I have good to say about my stay was that I was able to check in early than the check in time.
Review 101:I was charged an extra three hundred for messing up my room. There wasno proof of anything when I called to ask what the charges were for Iwas told 150 for cleaning 50 for using a towel I was only check in thisroom a total 5 hours I had to leave early for a flight to japan it wasonly all I did was take a shower. This place is a big rip off saveyourself the headache and go somewhere else not only that my roomdidn't lock the pool is all of two feel long the gym equipmentdoesn't work and look like it was made in the 70s the laundry is ajoke. Its only has one washer and it doesn't work this place smellslike mold I would never recommend this to anyone.
Review 102:The entire hotel was filthy. I actually felt the need to clean everything that I touched before I touched it. I'm not 100% sure but I think my bed had bugs. After I told the house keeper all I needed was some new towels and toilet paper she gave them to me. Five minutes later she knocks once and walks right in while I'm standing there naked not giving me time to answer. Really upset me. Will never be back!!!!
Review 103:The staff did not honor my reservation from this website. The management argued with me concerning my reservation in front of other patrons. I would not recommend this property.
Review 104:It is just a place to crash at night... The facilities were ok but a little bit too dirty. Also was a noisy place. It is a 25 minutes drive to the beach.
Review 105:pool toooooooooooo cold, too much noise when trying to go to sleep, and when sleeping in the morning. beds very loud and uncomfortable. breakfast, what breakfast, that was a big show for nothing.
Review 106:the room was clean and the colors were nice. not sure what else was like able about it.
Review 107:NO PHONE CONNECTION IN ROOM I had to walk to the front desk---outside because it is not connected No Wifi Staff clueless- even about using taxis People sneaking out the back who had used the pool--sketchy Carpeting was gross
Review 108:The room was large and clean
Review 109:When I went to check out at 6 am the office was locked and not a soul in sight. It was also raining and I had to walk around the building to get to an unattended window.
Review 110:Price
Review 111:Only 1 outlet worked in our room, broken iron, the blanket on the bed had holes and looked like it had been singed in places with either high heat or an iron. So w/ me 3 strikes ur OUT!
Review 112:Cricket stuck in the AC. GARBAGE thrown on the ground around the dumpster, smelt like cigarettes yet no smoking in any room. Bugs all over the counter where the toast and cereal was. Juice machine wasn't even on. Pool full of cigarette butt floating in water. Hotel used to be Ramada Inn, now new owner doubled and even tripled the price yet seems like it's about to be run into the ground. Counter girl at check out refused to give me a receipt because she was to busy with her BF, who finally moved out of my way. Very ghetto employees (except night time counter guy) with a hole attitudes. Sum it up - it became a shi* hole. Been there when it was the Ramada Inn but swear I'll never go back.
Review 113:Umm... The closeness to Walmart. Night counter guy had amazing customer service! 3yr old son got sick and threw up on sheets the night counter guy actually brought us new sheets and pillow to our door
Review 114:Coffee maker in room didn't work, blow dryer didn't work, drain in tub was plugged, exhaust fan in bathroom didn't work, they never changed the sheets (we were there for 4 days) even though I asked for them to be changed, I complained everyday we were there and NOTHING got fixed. It was awful...
Review 115:Nothing.
Review 116:Had needs maid service on door twice it was ignored. The front doors were very heavy, so with traffic u could hear all the doors slamming thru out the late hrs. Outside seemed fair in landscaping. Nothing to take a picture of.
Review 117:There was one staff member who was excellent. Her name is Sara. She made my stay better. The mgr of housekeeping seemed over worked but ready to help in a flash.
Review 118:I was told the cost of the rooms were $180.27 & $160.17 but was charged $180.27 & $213.94. The manager was rude to me when we spoke about it on the phone. If you want to be cheated rent the rooms from them but I will never rent from them again!The tv and phone in one of my 2 rooms did not work and I had to make several trips to the desk before the night crew finally fixed things. Overall I wouldn't recommend this place to my worst enemy!
Review 119:The location was the only good thing about this hotel.
Review 120:Hotel was old , well used and not very clean. While room was usable although not desired. Hallways etc were filthy.
Review 121:Bed was comfortable. There was a mistake on the booking - we had reserved a room with two queen beds - staff out us in a room with king. Staff were very helpful providing roll away to meet our needs.
Review 122:Our room smelled hooribly because of fungus. Actually the whole ground floor smelled infected. We had to ask for another and we finally got one much better in first floor. I can't believe they're actually renting out rooms like that! The so called breakfast was poor. We won't come back...
Review 123:The check in was the worst experience. Both the Magnuson Inn and Magnuson Hotel claimed to be booked and couldn't find my reservation along with 4 others checking in. When they found my reservation they had overbooked and given my room to someone else. My check in took an hour and the room I got was not in full working order. The bathroom door was literally cut from the handle nearly to the hinge. And the entrance door wouldn't unlock the first time. I always had to swipe the card 3-4 times before it would open.
Review 124:Nothing specific. This hotel was not the worst but certainly nothing special.
Review 125:Room had a terrible smell and no ironing board. Had to request another room and it was marginally better than the first room. We could deal with the hotel being outdated but could not deal with the lack of cleanliness. Front clerk desk made a point of telling us about the free breakfast. Decided to check it out the next morning to find that it only consisted of cereal and milk. We would never stay at this hotel again.
Review 126:Party at the pool. Tried all day to get in as it was full of adults smoking and drinking and making out. Called front desk and they said we could kick em out at 11:00. That was 2 late for our kids.
Review 127:Liked the location. Rooms were big. Would stay again
Review 128:The room keys are easily deactivated by cell phones and other devices. The ice machine didn't work. The tub let water out slow.
Review 129:The stay was quiet and peaceful.
The Fine Print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.