Cleveland House Inn
Cleveland House Inn descritpion
Located one block from the shops and harbor of Newport, this Victorian inn features private marble baths, off-street parking, and free Wi-Fi.
The rooms at The Cleveland House are furnished with canopy, sleigh, or 4-post beds. They are equipped with a TV and air conditioning.
The staff at this Newport inn speak fluent French. Breakfast is served in the mornings.
The United States War College is a mile from The Cleveland House. Goat Island is 5 minutes from the property.
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204 independent reviews——We verify all reviews from guests who've stayed at Cleveland House Inn. Find out more about Booking.com Reviews.
They speak 2 languages——Cleveland House Inn's staff speaks:French,English
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Facilities of Cleveland House Inn
Pets ：Pets are not allowed.
Internet ：Free!WiFi is available in all areas and is free of charge.
Parking ：Free!Free public parking is available on site (reservation is not needed).
General ：Non-smoking Rooms | Heating | Air Conditioning
Languages Spoken ：French | English
Reviews for Cleveland House Inn
Review 1：As seasoned Bed and Breakfast travelers the accommodations were not up to expectations. Even with the offer of the second room. "Breakfast" far below expectations.
Review 2：Location..location.
Review 3：We left home a day early and we checked their rate for the early day and we received a much better rate for a better King room. Booking.com was deceitful with your online marketing in making us think there were no rooms available. There were several vacancies we knew of and probably many more.
Review 4：I liked the fact of how close it was to where the shops, waterfront and nice restaurants were.
Review 5：The cost of the room for one night was very steep for the amenities provided.
Review 6：The staff was very friendly and helpful and it was nice to get a full breakfast as part of the stay instead of just muffins and fruit.
Review 7：No hot water 1st morning-"oh, I forgot to turn it back on" Parking is a nightmare but staff did a good job shuffling cars, Sink very slow to drain. Room had one chair with bottom sagging- should be fixed and a second chair placed in room. Price for rooms (2) were significantly different though both kings- pricing should be consistent. breakfast was just OK not what I've experienced in high end B and Bs
Review 8：Rick was an outstanding host
Review 9：Third floor and stairs may feel a little confined for non athletic type ask for first or second floor.
Review 10：A lovely like home setting get away in town easy to access all Newport has to offer, did not touch the car for two days! Wonderful breakfast, very relax mornings. Good and safe parking.
Review 11：We booked the Cleveleand House with another couple with a king size bedon the first floor for them. When we arrived, we were told that due toconstruction, and no tv we would be moved to the inn next door ( admiralFarigut ? ..no sign on the building) First . the house smelled musty .the front door was being scraped. Pain chips on the hallway floor. Thefirst floor room was a small room with a double bed. A closet with halfa ceiling that could fit only two shirts, peeling baseboard paint,Broken baseboard heater... Walls needed repainting. But for one nightthe bes was comfortable. The Second floor room did have a king size bed.And was a nice room. Breakfast was to be in our building. But in themorning there was a hand written mote saying stove broken Breakfastacross the street in another of the 4 inns the Innkeeper owns. ( inns ofnewport) the wait staff had to use an electric griddle to make breakfastfor everyone. So, eggs were already cold by the time bacon/sausagewere cooked...But, they worked really hard with what they had... ( whilethe owner just asked us where everyone was from then left...) The roomwas not made for 14 people. The nice antique tables were not made fordining... ( tea tables,card tables ) So, while the location was good.And the place was fine for one night, I would not reccomend it for alonger stay.
Review 12：The breakfast wait staff was very friendly and hard working.
Review 13：Room was dated, carpet had stains, house was cool though for being 300 years old - just needs to be revamped
Review 14：Location was excellent, staff was friendly and very helpful. Very reasonable place to stay considering Newport area prices!
Review 15：Felt like they weren't putting in much effort. Wifi penetration poor. Facilities clearly quite old. For example, spa bath worked but had several buttons missing.
Review 16：Close to sea front
Review 17：The woman at Checkin did not give info about anything. The young man on the premises however was very informative and courteous with regards to the property and where breakfast was served in the morning.
Review 18：Location was charming with nice breakfast
Review 19：I read the reviews before booking and it said they were known for their French toast. After spending almost $300 for one night I was expecting a hot breakfast. The staff was kind enough to say "if you want something hot we'll make it for you." but I really feel it should of already been made. This was a holiday weekend and Im sure the other patrons would of partaken in the hot breakfast that was expected. The TV did not work, the tub was clogged (water filled during shower). The air conditioner was loud which kept us up all night. Another guest was arguing with one of the staff members as we were trying to check in. This did not give a great first impression.
Review 20：Staff was friendly and bathroom was clean. Bed looked okay but uncomfortable.
Review 21：Beautiful room and bathroom- surprised at how nice it was as I was expecting a much mor worn facility which this certainly was not - great breakfast too- accommodating staff!
Review 22：The stairs are steep for a 'mature' couple, but everyone was willing to help us with our luggage and anything that we needed.
Review 23：Everyone was very willing to cater to our needs. Top notch staff!
Review 24：Not your typical b&b. No additional rooms on the main level to relax in. Layout of the b&b was not particularly attractive. Room was very small and old.
Review 25：The location was really good.
Review 26：Manager only had one room left and it wasn't our liking so he offered us another room at his other location. It was great and was less walking to many of the shops.
Review 27：cable TV did not work in our room. We had a staff try to get us hooked up, but he had no luck.
Review 28：centrally located to downtown, easy walking access to numerous places.
Review 29：I can't say there was anything we didn't like.
Review 30：Very helpful staff, lovely historic building, quiet location yet just a very short walk to waterfront and restaurants/stores. The breakfast which was included in the price was delicious and very good value.
Review 31：Very bad arrangement for breakfast. Were told we needed to sign up for breakfast. List available with Table #'s & times. Signed up...showed up for breakfast next a.m. and told no tables available!!!!
Review 32：Location
Review 33：The room was just for sleeping & no sitting area at all. The areas were mostly clean except for a couple carpet stains & shower liner mold, and the eating area could've been a little cleaner.
Review 34：The location was perfect considering the proximity to shopping & eating. The staff was nice & a wonderful breakfast was served. The bed was very comfortable & there was an A/C in the room. Having off street parking was ideal.
Review 35：I stayed at the Cleveland house with my girlfriend for a weekend and we had an exceptional experience. The inn was extremely charming (as were the staff), the room was beautiful, it's centrally located (only a 3-5 min walk to downtown Newport and the harbor. I wouldn't stay anywhere else. Can't wait to come back
Review 36：Getting breakfast was a chore. Service was non-existent for a good 30 minutes. Friendly, but clearly overworked cook who doubled as a server. Not a good way to start our day. Check in was slow for the very same reason.
Review 37：Great location. Friendly staff WHEN available.
Review 38：Literally I'm laughing out loud right now as I write this butduring our stay a bat somehow snuck into the hallway, my wife thoughtit was a bird at first but then she quickly discovered what it reallywas and freaked out and ran into room! I thought it was hilarious! Buthouses in the area were all built in the 1700's so bound to be abat or two lol!!
Review 39：The location within the historic district is fantastic, access to allthe shopping and warf is literally 2 min walk. The room was verycomfortable and the staff was always helpful, I had asked the youngwoman at our front desk about the history of all the buildings and thenext day I found a great book detailing all the homes in the area so bigthumbs up! If you like old architecture step back in time and stay inhomes built in the 1700's it was great
Review 40：Breakfast felt a little rushed with the time slots. There were other couples waiting and I felt like we rushed so we could give them an opportunity to sit at a table.
Review 41：The staff and owner of the B&B were extremely friendly and helpful. They offered to help with our bags and made us feel welcomed from the start.
Review 42：The staff here was amazing! From early check in at 10 am to offering us a homemade breakfast as soon as we arrived! Every staff member was exceptionally polite and friendly. We wished we had booked a longer stay!!
Review 43：Musty Basement room amongst exposed pipes, King bed was two twins with a King sheet (no bed frame), small room, no desk, no cell signal, breakfast was a fiasco
Review 44：Location, Friendly staff, quaint accomodations
Review 45：Bad experience. Bait and switch operation. Overcharged credit card. Musty and moldy building. Food and drink bare essentials. Understaffed. Customer service below average. Building security inadequate. Noisy. Interior windows lined with tattered plastic. We left in the middle of our stay for safety reasons. Find another place to stay.
Review 46：Noisy footsteps above us until about 11:30 pm. Staff seemed unprepared for breakfast order...didn't have two of the items on menu.
Review 47：Bed was very comfortable.
Review 48：The bed was extremely uncomfortable. There was one good pillow, and the other was so old the fluff was clumped into an unmoveable mass. Worse night of sleep I've had in ages!!
Review 49：It's a nice walk to the piers with restaurants and shops, which was a lot of fun. The staff were very friendly, and we felt welcome. Breakfast was good (but slow), though we were moved to the house next door upon check-in. She said that the Cleveland House only has a continental breakfast, not a hot served breakfast like I had assumed.
Review 50：too pricey; no sitting room; no outdoor seating No atmosphere; just a bed and breakfast. I would return if the price were were no more than $200
Review 51：location; walking distance to town. parking on the property Friendly and helpful staff
Review 52：I didn't like not having a hair dryer and iron. I did not like the noise of the dripping air conditioner from the floor above on our window all night long.
Review 53：Proximity to the town
Review 54：the location is superb right in the center and free parkingspace. for the mansions you need a car, so parking is verry welcom. Breakfast is very cozy and very tasty.
Review 55：This hotel would not normally be my first choice but it worked out just fine. The staff was super nice and the location was great. The room felt clean enough and was reasonable comfortable.
Review 56：- The bathroom was very dark which made getting ready difficult. I know its an older B&B, but installing some over the sink lighting wouldn't hurt. There wasn't any alternative space to functionally use a mirror in the room either. A lamp on the bureau would have been helpful.
Review 57：- Very accommodating! We had a wedding to get ready for and they allowed us to check in early - Comfortable rooms - Very little noise from the street (we had a front of the house room) and none from the other guests
Review 58：Didn't have a hairdryer and when we tried to locate someone to ask if they had one there was no one available and then when we did locate someone he was on phone and acted like we were'nt even standing there.
Review 59：Nearly impossible to contact anyone by phone. It says free wifi but you need a password and it's only provided if you ask, so if you get in late or it slips your mind you're on data until you get the password. Should have a little book of information in the room to help you with those smaller FAQ's. Also, thx beds were great, but all down. If you're allergic or asthmatic there's a pretty big chance you're going to have an issue.
Review 60：Very friendly staff & the rooms were clean & nice sized. Pleasant stay.
Review 61：Bedroom carpet was very dirty and should be replaced for the rack rate charged. Parking was difficult but we managed to figure out where and how to park to insure being able to arrive and leave without being blocked in.
Review 62：Location provided easy walking access to town. Breakfast staff was friendly and helpful
Review 63：Issues getting the cable tv to function, but we were not there to watch tv
Review 64：B&B charm, and a friendly, humorous owner who went out of his way to be helpful.
Review 65：Breakfast was disorganized. They obviously weren't prepared for a full house. It took forever to get coffee and they were running out of items by 8 a.m.
Review 66：Location, location location
Review 67：The manager, I didn't get his name was very arrogant and kept talking on the phone to a friend of his while we waited in the hallway.He saw us waiting and still kept on talking and then the phone rang and he answered that call. This went on for at least 5 minutes and then he finally gives us the room key and does not even show us to our room. He seemed that he couldn't be bothered.
Review 68：Location was great the Inn was nice,the queen room was a little on the small size.
Review 69：This B&B has it all. Location, Free off street parking, Cooked to order breakfast, Comfortable bed, Thick white towels and a pleasant and a helpful staff.
Review 70：We had a little trouble with the door locks for our room. Took a little patience to lock but we got it.
Review 71：I like that breakfast was included. We were also given a choice of rooms which was great.
Review 72：Tthe best part was the people - friendly, helpful - all of them. The location is ideal, you can walk throughout downtown and there is a bus stop about a block away.
Review 73：Nothing.
Review 74：We loved how Rick called us ahead of time with great directions. When we arrived we love how he upgraded us for free and have us a choice between rooms. The free breakfast was delicious! I look forward to staying there again.
Review 75：The only thing we didn't like was we stayed in early May there was no AC so the room got very hot, but they were great and gave us a screen for the window and that helped a lot.
Review 76：Friendly staff very accommodating. Comfortable bed and great location we walked to everything.
Review 77：Chair needed in the room, hot breakfast was nice across the street but portions too small.
Review 78：Off-street parking, the jacuzzi, well-decorated room, I was given a CHOICE of rooms, every staff member was friendly and polite. Loved the creaky stairs, too. Everything walkable from Cleveland House.
Review 79：Leaky windows. They taped plastic inside the windows but on this breezy weekend the plastic came off in spots.
Review 80：Staff was pleasant and competent. Food was good. Location was a short walk from Newport's main drag.
Review 81：excellent location..walked to everything. staff was warm, friendly and very helpful. breakfast was delicious.rooms were warm, clean and bed was very comfortable. we would definitely stay here again!
Review 82：The third floor room in this 300+ year old home was very comfortable while preserving the integrity of the structure. Breakfast in the equally comfortable dining room was delicious. My granddaughter loved her French toast! The owner of this inn was a delight and accommodating in every way possible. Yes, I would love to return to this lovely, centrally located inn while visiting Newport.
Review 83：Our king size room a bit cluttered, with large chunky furniture, but have preferred to have a fridge in room
Review 84：Great location a couple of minutes walk from the harbour area of Newport with plenty of shops, bars, restaurants. Bed nice & comfy - off road parking behind a building opposite The Cleveland. Breakfast was served, on an individual basis, in an adjacent building which was good. Very friendly, helpful, staff. OK for one night.
Review 85：Room was small, carpet was old and dirty, street and people noise until midnight. Parking is very tight leave your good car home.
Review 86：Location is excellent only a few blocks from water front. Breakfast was very good and the breakfast staff worked hard to please.
Review 87：No coffee in the room, pillows were flat pancakes, woke up with a stiff neck. Couldn't see the TV over the high end of bed. Toilet seat was cracked, ouch!
Review 88：I liked that it was walking distance to Historic downtown Newport.
Review 89：Rooms were comfortable, but a few things could be updated.
Review 90：Staff was wonderful- helpful and friendly. Location was perfect; right in the middle of everything.
Review 91：You have to leave your car keys; they nearly lost ours!
Review 92：Clean Great Breakfast Friendly Staff Off-street Parking Good location right near Thames street, but not noisy
Review 93：The only drawback was the air conditioning in the room we stayed in on the third floor. It was barely working and made it very uncomfortable to sleep.
Review 94：the house was clean and breakfast was great and convenient.
Review 95：Difficult front stairs at entrance to manage if you're carrying suitcases or bags.
Review 96：Great breakfast, courteous staff, Wi-Fi works and the location is convenient for walking to many attractions.
Review 97：Old building - rooms need work Bathroom didn't have towel racks Slow sink drain Dusty musty smell in the room Air conditioner unit was noisy and leaking
Review 98：Location Amiable staff
Review 99：Owner Rick, made us feel right at home... as we were staying a week, he let us pick our room. Every thing about our time there was well managed and classy. I was stationed in Newport, so we knew thee city well. It was within 2 blocks of Upper Thames and with plenty onsite parking, made it all work flawlessly! Breakfasts were outstanding, and plentiful. WE WILL BE BACK!
Review 100：Toilet didn't flush Dirty carpet Too small No trash can Bed hard One woman who I asked to have the toilet fixed came into the room when we were out and did some straightening out. Moved my daily pills. Rearranged our things. I think that was inappropriate No parking. Got stuck in lot with cars lined up behind me Poor breakfast choices
Review 101：Location was in walking distance to shopping and restaurants
Review 102：Parking was cramped Street was in need of repair
Review 103：Walking distance to many restaurants and shopping on the main street Short driving distance to Mansions Short driving distance to Beach Breakfast was excellent Owner & staffing were very accommodating and friendly
Review 104：The location was ideal, centered one block from the main center of Newport Harbor and the shopping and dining establishments. Was nice to be staying in an establishment that is on the historical society preservation list along with the other 5 properties managed by Rick and his people.The staff was very friendly, accommodating, and spoke to you by name showing the effort to know who their guests are. The B&B was clean, and furnished in the era of the surrounding times. Our room was good, no complaints. The breakfast served everyday was more than continental. Your choice of cereals, fresh fruits and breads with Jam and Butter readily available and placed nicely in plain view. Varied menu and food cooked to order and timely delivered to your table if you are interested than just the basics. My favorite was the French Toast, delicious! I recommend the Cleveland House or the other "Inns of Newport" properties to those looking for a comfortable and enjoying stay.
Review 105：The room was so small that the bed needed to be kitty cornered in the room. We needed to turn off the wall mount A/C to run the blow dryer (that was not in the room). Breakfast was great, but not in the building. We needed to go across the street to dine. Parking was a nightmare. We went everywhere on foot after securing one elusive parking spot. Price of $375 per night for a room worth $125 or less was galling.
Review 106：Good location within walk of great restaurants and shops on the wharfs. The staff was courteous and pleasant, and the breakfast blueberry pancakes were tremendous.
Review 107：I did not like needing to change rooms twice ..... The first room had an unattractive bathroom...the second room had a broken television..... The third room was fine but it was up two steep flights of stairs. However, the staff were always friendly and accommodating. I would return the next time I visit newport
Review 108：I enjoyed the ease of walking to everything from this location. While the accommodations are "tired" the staff was polite and accommodating. We changed rooms twice. I would not recommend for a rantic get-away but for friends or couples interested in seeing Newport on foot. It is a fine choice.
Review 109：I liked everything, but the things I could see other people maybe not liking would be: -Hot breakfast is usually served at one of the other bed and breakfasts next door or down the street. There is still cereal and toast in the lobby of this hotel and it was no trouble for me to walk a few steps to get breakfast next door, but I could see some people disliking it. -It's an old building, so the rooms are a little smaller. We don't spend a lot of time in the rooms, so that doesn't bother me at all. And again, for what you are paying for a great location, I can deal with a smaller room.
Review 110：B&Bs in Newport are notoriously expensive. This one is a great bang for your buck. The beds were extremely comfortable and the jacuzzi tub was a great relaxing touch. It's located right near Thames, which is where lots of bars and restaurants are, so you can't beat the location for what you are paying. The breakfast was absolutely delicious (fresh blueberry pancakes and fresh OJ) and the staff was friendly and attentive. I've been going to Newport for years and this was one of the better places I have stayed.
Review 111：breakfast is below any standard, old and noisy AC, plastic bag with linens left by the stairs for the entire time of our stay, attitude at check in/ out
Review 112：location, cleanliness, room's natural light, excellent shower
Review 113：Breakfast was average for a BB. Not many food options, items were not replenished in a timely matter
Review 114：Great location, walking distance to most of the sites and restaurants
Review 115：Was old and not very clean. No extra blankets or pillows and no place to enjoy the outside. Parking was a nightmare. There was no place to sit in the room, unless you sat on the bed.
Review 116：Breakfast was good and the staff nice.
Review 117：Only improvement I can think of would be in sitting of guest during the bfast. No host/hostess to seat u so left the patrons to "fend for themselves" when seating. However the service and food were great after we were able to sit.
Review 118：The staff at the Cleveland house made us feel very welcomed. Met us outside the property, addressing us by name and ensuring we had a parking spot. Even went to great lengths to ensure the city would not site us for a parking ticket by placing a copy of parking placard to our windshield when we forgot to go by the desk to pick it up. That's what I call great customer service. Would and have highly recommended them to my friends and colleagues.
Review 119：It was QUIET!
Review 120：We were on the third floor with no elevator that made it difficult.
Review 121：Convenient location for walking, and breakfast included.
Review 122：No TV in the room- not sure this is a bad thing but for what it's worth!
Review 123：Quiet place, great location. Comfortable bed, great breakfast.
Review 124：Pricey, esp. In off-season and for what you got.lll
Review 125：Great staff!
Review 126：Nice bed Comfortable room Helpful and friendly staff Walking distance to great places Good breakfast
Review 127：Staff was able to help us this our bike flat tire! Saviors! Breakfast was delicious too!!
Review 128：Did not explain that breakfast and coffee was located in a different building than where we were staying.
Review 129：Location was outstanding.
Review 130：TV did not work
Review 131：Staff was terrific, felt like family
Review 132：The room was TINY! Ridiculously small thus not a good value for the price.
Review 133：Pleasant decor, very helpful desk staff.
The Fine Print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests planning to arrive after 18:00 must contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.