Hyatt Regency DFW International Airport

Hyatt Regency DFW International Airport descritpion

This DFW Airport area hotel has complimentary transportation service to and from all DFW terminals. The hotel has over 70 meeting rooms and a convenient business center.
Hyatt Regency DFW International Airport has contemporary guest rooms with a 32-inch flat-screen TV, free Wi-Fi and an iPod docking station. A spacious work area and coffee service are also provided in each room.
Guests can go for a swim or lounge alongside the heated outdoor swimming pool at Hyatt Regency DFW. A well-equipped fitness center and private yoga instruction are also available.
DFW Hyatt has 4 on-site dining facilities. Mister G’s serves upscale American cuisine, and Jacob’s Spring Grill serves more casual fare. Jett’s Coffee serves snacks and fresh coffee all day and night. Guests can order a signature cocktail or appetizer from ACES Lobby Bar.
AT&T Stadium, home of the Dallas Cowboys, is 14 miles from the hotel. Bear Creek Golf Club is within 4 miles of the property and a transportation service is provided.

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They speak 2 languages——Hyatt Regency DFW International Airport's staff speaks:Spanish,English
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Facilities of Hyatt Regency DFW International Airport

Outdoors ：Outdoor Pool (all year) | Terrace | Sun Deck

Pets ：Pets are not allowed.

Activities ：Fitness Center | Game Room

Food & Drink ：Restaurant | Bar | Breakfast in the Room | Snack Bar

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Public parking is available on site (reservation is needed) and charges may apply. | Private parking is available on site (reservation is needed) and costs USD 18 per day.

Languages Spoken ：Spanish | English

Reviews for Hyatt Regency DFW International Airport

Review 1：I ate at the sports bar. I ordered the layered refried bean dip that came with nacho chips. They brought me nachos with weird meat chunks in it. I asked the bartender if it was supposed to be the bean dip and he said "yeah I know the menu says it is a dip but people like it this way better. And walked away. It was a giant mound of messiness. I just wish he would have asked me if I still wanted it when they weren't going to bring me what I ordered so I could have chosen something different.

Review 2：The shuttle drivers are super friendly as well as the desk staff. It is a great location and the rooms are very comfortable. This is now my third time staying there during a layover and I won't look at other hotels now.

Review 3：I arrived at shuttle station around PM11:40. In the airport I found electronic-concierge and the information said shuttle departs hotel every 20 min. I just waited for first 25 min. Then I used that concierge to ask pick up(Free call). then I waited 20 more min. I called again and after 5 min shuttle arrived. Totally 50min waiting in the -3C weather and took only 3 min to get there. I'm still suffering from cold.

Review 4：The room was really broad. Bedding was good. Breakfast was just fit for the price. There was a problem with shuttle and staff apologized then offered free breakfast.

Review 5：The sign to guide from airport to this hotel is not easy to find... And the walk over with luggage is a long journey...

Review 6：Location right at airport. That's why you pay for it.

Review 7：The food was only okay in relation to the price. It took a while to check me into a room, despite booking a reservation far in advance.

Review 8：The beds were comfortable. Also, it was easy to get to from the airport.

Review 9：Staff was very helpful. I had a 5:15 a.m. flight to catch and the bellman and front desk were very helpful answering my questions about how to get to the airport on time. Their answers were very spot-on.

Review 10：The concier that was supposed to get us the best deals well after getting the things we wanted we shopped around and she had the worst prices so we won't be doing that again.

Review 11：It was in a convenient place everything you need is close enough to walk to place was nice

Review 12：Easy to access inside security but impossible to access outside security. The phone to call the shuttle is not to be found and walking thru garage is a nightmare up and down stairs.

Review 13：The gals behind the front desk were rude and disorganized. They ended up checking me out of my room accidentally causing much frustration and making me late to meetings. I had guests at the bar waiting on me and the hotel manager said he would buy our drinks at the table....never happened. There were other issues as well but I am over it.

Review 14：The woman at the front is not polite enough.

Review 15：It is located inside the airport and the best thing is they have shuttle for 24 hours, and whenever you ask them, they send wherever you want.

Review 16：Great staff. Ryan of the security team and one of the concierces found and returned my lost laptop right in time before our plane took off. Many thanks.

Review 17：I hated that I had to fight to get the free breakfast. The desk clerk flat out refused to credit my account for breakfast. I had to seek out a manager and show him the booking receipt. Booking the shuttle requires a phone call. I wish that were spelled out in the confirmation.

Review 18：The beds and pillows were great! Food was good too. The buffet includes made-to-order eggs. Go ahead and book if you're on a gluten free diet. The manager was wonderful. He took care of my issues and included a few freebies to make up for the poor service. They also validate the toll ticket.

Review 19：None except signs from inside the airport would have been helpful. I stayed there because of connecting flight cancellation and there was not directions.

Review 20：Friendly staff. Quick services - dinner and breakfast.

Review 21：Almost impossible to find out where to find the Hyatt shuttle stop. No written info passed to us and no one late at night at the airport seemed to know. This took us about 30 to 45 minutes to get to the right place after claiming luggage.

Review 22：Proximity to Airport gates. Room and amenities were very good, comfortable and common areas excellent.

Review 23：Found nothing to complain about.

Review 24：Proximty to DFW and availability of restaurant after a long flight was great. Returning to DFW to get a rental car the next morning was much less stressful than it would have been the night before.

Review 25：As an airport hotel, you should be aware of delays and a need to staff up for influx of guests. I had a scheduled layover which was reduced due to a 7 hour weather delay. The airport was closed for several hours causing many passengers to miss their connecting flights due to arriving after midnight. As you can imagine several travelers made last minute lodging arrangements at the hotel. All of us (even those wth long standing reservations), waited in lines for over an hour after 2 am to check in. The staff was unorganized and understaffed and could have been managed better. For the price, it would have been nice if the customer felt they were paying for a service as opposed to buying a commodity. Perhaps someone greeting guests explaining the staffing situation and guiding guests into respective lines to help check in. There was some confusion that caused frustration.

Review 26：Proximity to airport

Review 27：Staff needs to learn how to be more understanding when guests have issues NOT give the "standard" answer

Review 28：Location The Shuttle driver. Had the same one both ways. Top notch. Wish I got his name

Review 29：Clerk at check-in did not want to charge us the amount in our confirmation email and advised us that we'd have to contact booking.com as they don't have to accept the rate from a third party. Then called booking.com and later no one there has record of such call.

Review 30：The location was a little difficult to get to from the airport because it's in the middle and you have to call them to get a shuttle to pick you up. And when you call the hotel to find out where the shuttle pickup is located, they leave out a few steps, like you have to go to Terminal C, then baggage claim 26,then take an exit door, then go down an escalator to get to loading area C24. Other than that, it was great!

Review 31：They completely ignored me in the lounge - took 20 minutes to order a drink. the shuttle driver to the restaurant district was rude, lazy and did not want to be driving that bus. Although you are only along for the ride, he was sure to make you know that he hated his job (and you).

Review 32：Proximity to airport was convenient for travel (not leisure).

Review 33：Check your bill they over charged me by more than double and still a week later have a hold on a large sum of money in my account. All balances were settled with the hotel before I left, if you emai the desk manager don't expect any response. I have been travelling around America for the last 3 weeks and can honestly say this is one of the most expensive hotels I have stayed in a me probable one of the worst. Room could do with a good dust too. The only helpful member of staff was one of the concierges who was very knowledgeable and helpful.

Review 34：Good location of your just using it as a stop over whilst flying in or out of DFW otherwise is a nightmare to get to and from.

Review 35：The quality of the rooms and the hotel is very poor. It surely needs refurbishment.

Review 36：The staff, in particular Ms.Danielle BLOCKER was exceptionally kind and understanding.

Review 37：Didn't had a microwave. The pool was cold and they didn't had a Jaccuzi. For $183/ night other hotels had a Jaccuzi or they could control the temp of the pool. Plus other hotels have their business center with printers and computer with no extra charge. This hotel hosts a FedEx Business Center which charged about $12.00 for some couple of copies less than 10 copies .

Review 38：It was clean and excellent lobby customer service and concierge had a good sense of urgency

Review 39：Prices were on the expensive side, and my room faced the runways at the airport.

Review 40：Very convenient since it was at the airport. Nice room and friendly staff. Though I arrived early, the desk staff were still able to get me into a room.

Review 41：Hot water problems, they sent maintenance super fast, but next morning during shower hot water stopped/started several times, truly not pleasant : (

Review 42：Friendly check-in staff Restaurant and barr Excellent staff/food

Review 43：The hotel did not seem to have our booking. The receptionist gave us the wrong names twice before we checked in. Our Bill had the wrong name,AND wrong rate. Not the Booking.com rate . Felt not wanted as we had used an internet agent.

Review 44：We paid the extra for this hotel since it was "at theairport," to avoid hassle with a hotel shuttle. It is actually"outside" the airport and too far to walk with luggage. We,along with 4 other people, waited about an hour for the shuttle. When Icalled the number given on the booking.com reservation all I got was anoffice recording.

Review 45：Room was fine and clean.

Review 46：no news paper meeting room was cold meeting room was adjacent to a LOUD group that made it difficult to concentrate in our meeting. amenities are nickel and dime expensive for what you get Wi-Fi in meeting room was non-existent.

Review 47：easy access generally helpful and cheerful free Wi-Fi in room and general public areas

Review 48：The courteous gentleman went out of his way to get my daughters and myself to the airport early Sunday morning on father's day, by personally escorting us to gate for a flight that we could have easily missed.I believe his name was Dave, for his dedication to his guests needs, I commend and truly appreciate him.. Thank you, Jill Herrera, Kansas city, mo.w

Review 49：Chairs in room could have been more comfortable. No grab bar in bathroom shower, which made bathing my handicapped brother a risk. There wasn't really enough room behind the bathroom door for the commode. Again, my handicapped brother skinned his toes trying to close it because of the placement.

Review 50：Staff was awesome. Love being at the airport.

Review 51：Drove to DFW and the airport area was very confusing, missed the entrance to the hotel the first time. Very unusual for me.

Review 52：A good place to stay before early morning flight

Review 53：Shuttle info at air airport needs more signs and info in the baggage carousel area. First time I have stayed at airport hotel and it is confusing to get to right level. Nice to have a direct line to Hyatt shuttle service.

Review 54：Friendly staff with answers to questions.

Review 55：Not the room we asked for. Paid for a king with balcony, got 2queens with a non opening window over the roof.very unhappy wifi was extra charge.

Review 56：Close to terminal for next am flight. Self serve beer fridge by coffee kiosk. It was a long hot walk from the terminal. We enjoyed the cold one.

Review 57：Usurous prices at the convenience store. Be aware this is not the Grand Hyatt you see in searches for DFW lodging that is right in the airport. This hotel is a short shuttle ride away.

Review 58：Comfortable and quiet

Review 59：It was so nice to be able to get a room close to the airport after traveling for 30 hours. The bed was so comfortable and the shower was great. It was very quiet.

Review 60：See above very disappointed will never stay at another.

Review 61：When I called a little late to cancel my reservation due to a weather delay in the city I was in And the drive. The staff could of cared less and not only charged me the night charmed me an additional 50. To cancel. I called at 730am. I mean I know it's a 24hr cancelation policy but I also know that things happen.

Review 62：Somewhat dated decor in the corridors. Couldn't find any sports channels on the tv generally poor views from the windows but we did ask for low floor so not a major bug

Review 63：Excellent service from Brandon quick checkin and made available a let check out as our flight home wasn't until 4pm

Review 64：Nothing negative to say.

Review 65：The location at the airport is simply unbeatable. The shuttle leaves for the airport terminals every twenty minutes. The beds were ultra comfortable and the room was nicely attired.

Review 66：There could be better directions from airport to the hotel shuttle. Airport staff confuse Grand Hyatt and Regency Hyatt. Other tourists had the same problem.

Review 67：Comfortable bed

Review 68：We were beyond irritated that we had to wait 50 minutes for the shuttle to pick us up, and it was late in the evening. Really really poor!

Review 69：It was a comfortable room.

Review 70：Broken floor lamp, plumbing noises when flushing, housecleaning missed our room one day, food in restaurant not good, driving to hotel difficult if renting a car

Review 71：Bed is comfortable, easy access to airport, 24 hour coffee/tea counter and other beverages, soup, bakery items, good shop for any needs

Review 72：Payed so much to stay there for convenience that it was close to airport but no complimentary breakfast

Review 73：It was a great place to stay near the airport. Shuttle service to airport was a plus! Great customer service. Very nice rooms! Definetly will book again in the future

Review 74：I have no real complaints other than it's easy to get confused between the Hyatt Regency (this hotel in concourse C) and the Hyatt Grand (I think in concourse D). The former you take a shuttle to and the latter you can walk to from the gates. The signage in the airport isn't great so check a map or ask staff before you start the long walk.

Review 75：The room was quiet, spacious and comfortable. Everything you need when you are stuck between connecting flights! The staff were also friendly and helpful and had no problem offering a late checkout.

Review 76：Front desk staff is not experienced, charged me 2 times of room rate from my credit card and 1 cash payment, although I had told her many times that I will pay by cash ! Now card payment is refund, but made me rate exchange and bank handling fee loss.

Review 77：Breakfast Buffet was good in taste and quality, however a bit expensive and not included in the room rate.

Review 78：Convenience and comfort while flying out. Staff provided excellent service. Shuttle service was also excellent.

Review 79：Right at dfw airport shuttle to hotel great for staying over for early flights in the morning. Very pleasant stay great helpful staff,good food and not a lot of airplane noise. This was our fourth time here we'll be back.

Review 80：No fault to the hotel but we were told to take the link to get to our hotel from our terminal, taking about 30 minutes then having to drag our bags up several stairs. If we had just called the shuttle, we would've been there in less than 10 minutes.

Review 81：The bed was super comfortable. We were only here for a long overnight layover so didn't really get to experience the facilities but what we saw/used, we liked.

Review 82：I parked on the 4th level and had to haul my heavy luggage down a flight of stairs. It was late when I arrived and unclear how to get the car close to the lobby door. Leaving my parking ticket in the car was inconvenient when I found out it had to be validated.

Review 83：It is located at the airport since I had an early flight. The room was beautiful and clean. Staff were very helpful and friendly.

Review 84：It was not obvious to me when booking that this is NOT the hotel IN DFW but its within easy walking distance unless you have heavy bags. It should be more clearly marked for booking and for finding through the airport.

Review 85：It was CLOSE to DFW. It was very clean and comfortable.

Review 86：Aircon seemed to inject cigarette smoke - made me feel sick. Hot water took about 10 mins to come through Food in Jacobs grill not that good

Review 87：Pool and gym Cafe (english tea) Bed Room size Balcony

Review 88：No do not disturb signs which is bad as people arriving day and night at airport hotels. Reception areas lacking in seating

Review 89：Coffee shop in reception was handy Hotel shuttle service excellent

Review 90：We didn't like that we have to bring down our luggage down the stairs (several floors from the arking area) to get into the hotel. There should be a shuttle bus to met and bring the clients to the hotel. It was very inconvenient and unpleasant experience..

Review 91：We like the breakfast at the hotel.

Review 92：Was able to actually catch a few hours sleep while getting to hotel at midnight before having to catch an early morning flight. That says a lot about the comfort of the room and bed.

Review 93：stayed on the 9th floor, the smell from the restaurant cooking exhaust fans were present through out the entire floor.

Review 94：location of the hotel was right across from our flight departure

Review 95：Nothing---an entirely pleasant experience .

Review 96：Entire experience was excellent. We stopped there between flights. Good night's rest before a fourteen hour flight!

Review 97：Be Aware, the Car Rental shuttle dropped us at terminal C, the kind driver told us how to walk to hotel, however - it's a trek through a parking garage with many stairs. it's unpleasant with heavy bags & children. Suggest calling hotel ahead to request shuttle pick up. Previously a car rental company allowed us to park car at hotel, but that didn't happen this time.

Review 98：Excellent beds, spacious clean rooms, really quiet, and quick service. Good Margarita. we look forward to this comfy place every year on our final Dallas night.

Review 99：I had numerous employees explain that I could use the internet there, also that I could use the business office there. No explain that there is a daily charge for wifi and the business office is a cost as well. As a customer, nothing there is free with the purchase of a nights stay. THEY CHARGE FOR EVERYTHING!

Review 100：Called and asked for the shuttle to come to DFW to pick up the two of us. Ages 81 and 89. Clerk said ten minutes. We went to the appointed place and waited for at least 30 minutes. Never saw the shuttle.$11 cab ride . Hotel bought nice dinner, but that never have happened

Review 101：Two of the staff, worked until they were able to obtain a wheel chair for my husband. Seems that particular hotel does not have one that is kept on site.

Review 102：Great location, right between the runways. Staff very friendly and helpful. Choice of food food in the evening. Value only good; but you pay for convenience. Have stayed here numerous times and have always had a good experience.

Review 103：Steak House restaurant was too expensive ! Food in bar restaurant was only fair.

Review 104：Bar was good, poolside nice. And getting our parking validated at the end of our trip, where parking cost was FREE!!!

Review 105：The balcony was very small, but there was nothing else really to dislike, it's an airport hotel and serves the function well.

Review 106：Shuttle driver was particularly informative. All the staff were pleasant, with Silesia and always helped when needed.

Review 107：Only issue was that we arrived two hours late at airport from a flight delAy. We could not figure out how to get for he Hyatt and no one was able to tell us...

Review 108：Enjoyed our experience.

Review 109：Paying for wifi in the room Some noise from other drunk guests in the middle of the night but not long enough to warrant complaining

Review 110：Comfortable room; Straight forward but good food at the bar; Short courtesy bus ride to terminal Free wifi in reception areas

Review 111：My bed was short sheeted... Half sheeted like it was a joke or something. ... I advised the desk and they were incredulous not appologetic... "Really are you sure" etc. fixing the problem took too long. Just redo it... An hour or more later... Not done... Nice place but really not even an appology?

Review 112：Great location... Great property.

Review 113：We called to be picked up from the airport by using the hotel shuttle, however after waiting 45 minutes and calling the hotel twice we got a taxi to the hotel as we could not bear the heat any longer.

Review 114：The rooms were very spacious.

Review 115：There is a little noise due to proximity to the airport but the AC does a good job of masking it.

Review 116：Everything was as advertised. Staff was friendly and check in was all of 3 minutes. Good value.

Review 117：Prices were extremely high compared to service/overall quality. They even charged me $ 54 for two 10-seconds (no kidding, just less than 10 seconds each) international telephone calls. And they didn't even want to discuss about that! They also did not receive the reservation I did via Booking.Com, but the manager said it was all right. Next day at check out, I find out she did nothing and I was charged the highest rate (approx. $150 higher than my original booking). Again, no discussion possible. Never ever will I satyr again in a Marriot hotel. I feel I was treated just like a lemon, to squeeze juice out of.

Review 118：La posizione

Review 119：There wasn't much hot water, or water pressure in the shower

Review 120：The staff was great, and the room a amazing

Review 121：Morning coffee

Review 122：Location and friendly staff

Review 123：Bar was too expensive

Review 124：Shower was good. Staff was excellent.

Review 125：Just the shower didn't get much hot water

Review 126：everything was great

Review 127：Not practical no power outlets, very poor quality TV, noisy, not adiquit coffee supplies, broken lamp.

Review 128：Pretty room with lots of room

Review 129：Location close to airport. Shuttle bus prompt to pick up and deliver to airport upon arrival and departure.

Review 130：Breakfast

Review 131：Location

Review 132：No issues with anything.

Review 133：Service and accommodations

Review 134：I loved everything about the hotel the food is excellent staff is very helpful

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Must be 21 years of age or older to check in.Please note that private parking is available by valet only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.