Sonesta Hotel Gwinnett Place Atlanta


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Sonesta Hotel Gwinnett Place Atlanta descritpion


This hotel is off of Interstate 85 and a 15-minute drive from the Mall of Georgia. The property features 2 pools, 2 on-site restaurants, and free Wi-Fi access.
A large work desk, lounge chair, and 32-inch flat-screen TV are standard in rooms at Sonesta Hotel Gwinnett Place Atlanta. A coffee machine and iPod docking station are included. Ironing facilities, alarm clock, and complimentary toiletries are also provided.
For a plunge, guests can choose between the indoor and outdoor pool with hot tub. The on-site Health Club comes with cardio equipment and free weights. Complimentary parking is available at the hotel.
Guests can dine at either the Grapevine Restaurant for breakfast and lunch. Button's Restaurant and Lounge is open for dinner and cocktails. The hotel also features a full-service business center.
The Arena at Gwinnett Center is a 10-minute drive from the hotel.

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They speak 5 languages——Sonesta Hotel Gwinnett Place Atlanta's staff speaks:Chinese,Japanese,Spanish,English,Czech
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Facilities of Sonesta Hotel Gwinnett Place Atlanta

Outdoors :Outdoor Pool (seasonal) | Grounds | Terrace | Sun Deck

Pets :Pets are not allowed.

Activities :Pool Table | Fitness Center | Hot Tub | Indoor Pool (all year)

Food & Drink :Bar | Restaurant with Dining Menu | Buffet-Style Restaurant

Internet :Free!WiFi is available in the hotel rooms and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Room Service | Vending Machine (drinks) | Vending Machine (snacks) | Shuttle Service (free) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Baggage Storage | ATM on site | Laundry | Dry Cleaning | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop

General :Newspapers | Safe | Non-smoking Rooms | Facilities for Disabled Guests | Elevator | Heating | All Spaces Non-Smoking (public and private)

Languages Spoken :Chinese | Japanese | Spanish | English | Czech

Reviews for Sonesta Hotel Gwinnett Place Atlanta

Review 1:Room was a bit drafty.

Review 2:Loved it there. Planning on returning. Staff was fantastic. I ate lunch in the restaurant during lunch time. The manager was great just like the rest of staff. Joyce and the front desk was awesome. I felt at home.

Review 3:The only thing that I can complain about (which isn't such a huge thing) is that there were no available microwaves to bring to my room once I checked in. I didn't get one until 6 pm the next day. It would help if the hotel invested in more microwaves as there were other guests that needed one as well and they had to wait another day too.

Review 4:The hotel was very clean and the bed was super comfortable, adorned with a feather down comforter to boot! Most of the staff was very friendly and helpful. Breakfast was really good at the Grapevine downstairs. We also had dinner one evening at the Art Bar downstairs and was pleased with our experience there as well. I liked that the indoor hot tub and pool was open until 11 pm.

Review 5:Didnt like how we were not shown how to use the key cards for the room and elevator correctly and that fact that my restroom door handle was not working when we got there.

Review 6:Location was good. Lobby was clean and good service at counter.

Review 7:Room smelled like dust and mold and was in need of a renovation. The smell was pretty strong. The room had peeling wallpaper, stains on the walls and just looked worn. The pool area was just as bad.

Review 8:Lobby was beautifully decorated

Review 9:i did nt like that the agent behind the counter had dirty nails. It initially turned me off bc to me the employees reflect the company's mission. Thank God, I opened the door to my room and it was clean. The lady who cleaned my room during my stay was excellent. My room was perfect every time I returned to it. TY

Review 10:I liked that the waiting time was minimal. It felt that everything was streamlined and organized, saving a lot time for me. key for me that is tight for time.

Review 11:Pool could be bigger.

Review 12:Size of room; great soap and shampoo; coffee maker; cleanliness; hi-speed WIFI; facilities, near to many restaurants we like! Great front desk staff!

Review 13:If you do not want to be disturbed by house keeping at 9am, be sure to put the "Privacy" tag on the door knob.

Review 14:The hotel was very nice and posh. The lobbywas decorated beautifully for Christmas, and the bed was very comfortable.

Review 15:Great location, great staff and beautiful facility. The rooms were spacious, restaurant were great, and staff very attentive. Nearby many locations, stores and shopping.

Review 16:We had hope to sleep in on Sunday,but early that morning (about 5) we were awakened with noise from the next room. Wall seem to be paper thin.

Review 17:Our room was very nice. Comfortable bed. The staff was helpful and accommodating.

Review 18:Toilet seats are very low, kind of hard to get up from when you are--ahem--of a mature age. Day before checkout our room was not cleaned, we did not tell front desk since we had plenty of towels and bedding was not soiled.. we would have reported it if we were staying longer.

Review 19:Robert at Front Desk was very helpful, very professional.

Review 20:Loved location, large rooms, nicely kept grounds. Also close to highway 85 a good link for other destinations. Alsonot far from shops, roomy foyer and cheerful staff, thank you

Review 21:I'm a diabetic and have to keep my meds cool. The ice machine is always out on the 9th and 10th floors which cause me to reach for a working machine.

Review 22:I like the location of the Sonesta. The rooms are spacious and comfortable.

Review 23:Our door would not latch. Had to get it repaired several times. The air conditioner mad a loud moaning sound when on or off. The room was not a pleasant place to stay after a basketball game or to rest.

Review 24:The lobby was nice.

Review 25:It was a good walk from the parking lot to the entrance I would guess due to the large event you had. The only real problem was the shower curtain and wall had mildew on it. I reported this to the front desk at check out.

Review 26:The building was very nice and well located to the things we were doing in town. Very friendly staff.

Review 27:Rooms are small.AC did not work. We put it on 65 the lowest setting and it never got cooler than 78. Hot hot hot. Phone in our room didn't work either. No WiFi password near anything so didn't use that either.

Review 28:Best employee there is Terrance the bellhop. He is Knowledgable helpful professional and kind. Beds are awesome. So comfortable. It was clean but the cleaning ladies are not very friendly.

Review 29:This is my go to hotel when I come to visit family. It is close to everything! This hotel is quiet and I feel safe traveling alone with my 6 year old.

Review 30:Three of us showered in the evening and enjoyed a hot, steamy experience. I showered very early the next morning and the best it would do was warm. Neither good nor bad (but actually very good for security) - Room keys are required to access the elevator and I was amused when my room key didn't work, since I had reserved the room in my husband's name, the desk clerk called my husband for his permission to give me another one.

Review 31:The beds were heavenly! The staff was extremely courteous, check-in was an absolute breeze. Least hassle I have ever had booking, checking in, checking out. When we asked if it was possible to get a rollaway bed for an older child, they happily complied - it was in our room by the time we got upstairs and it was even free.

Review 32:The bed was a little hard for me but everyone's different.

Review 33:We enjoyed the facilities. The whirlpool and pool were very clean and nice with fresh towels for the guests.

Review 34:We were on the Club level but there wasn't a club or concierge room like other hotels. I wasn't given my license and credit card back at check in. I had to go back and get it.

Review 35:Size of room

Review 36:The WiFi SUCKED. The hall walls, leading up to the room were dirty. I used kayak booking site. I called Sonesta before I booked my room to confirm the size bed I wanted. The staff over the phone was rude. Also even if you book a room through a 3rd party site, they will not hold that room for you. I think that's extremely DUMB that's the purpose if BOOKING

Review 37:I loved the entire experience. The staff was nice. The hotel is beautiful. My room was clean. The decor was on point. The bed and pillows were from heaven. My view from the room was cool. Ric Flair the wrestler strolled pass me. I was a fan as a kid. The restaurant was clean and beautiful. The staff at the front desk was friendly.

Review 38:Nothing.

Review 39:The staff are just the best! So friendly, helpful, and engaging. The Beds are heavenly. Everything is so clean and attractive. When we stay here, our family that lives nearby loves to come and hangout. The lobby is inviting and comfortable. The restaurants are convenient and delicious. Our FAVE is the breakfast buffet!!! AWESOME! You have to have a key to access the guest floors on the elevator. That is a very comforting safety feature.

Review 40:I have no complaints.

Review 41:I would recommend this hotel for all functions. The size alone is great. The windows heights made me feel like I was in a hotel in the heart of Atlanta. It was also very clean. I had no problem resting my six month old son in the bed. The staff were helpful and friendly throughout the day.

Review 42:The only thing I didn't like was that there was not a microwave in the room, but I was able to ask at the front desk and they sent one up to the room for the remainder of our stay.

Review 43:Loved everything, especially the pool.

Review 44:Ran out of bottled water n regular refrigerators for concierge floor. Secondly, very poor breakfast for holidays but charged the same price...

Review 45:Excellent staff!!

Review 46:The bed isn't that comfortable

Review 47:Great Staff

Review 48:absolutely noting :)

Review 49:Very friendly, made me feel comfortable as soon as I walked in the door. No issues what so ever

Review 50:no window open, no fresh air come in, we do not fill comfortable.

Review 51:the staff is very warm.

Review 52:Friendliness of staff at check in.

Review 53:Staff very friendly!! Rooms awesome...

Review 54:Beautiful hotel, clean and comfortable rooms. Clean restrooms and shower; very nice shampoos and soaps.

Review 55:The security.

Review 56:Clenanness

Review 57:Having to buy coffe in the morning

Review 58:Comfy beds nice view

Review 59:The indoor pool was a little cold.

Review 60:I love the customer service. They was veey helpful and nice. The bed was very comfortable and inviting.

Review 61:Really nicely updated, modern rooms for a great price

Review 62:There was a loud bang at our window the entire night at 30 min interval... restless night

Review 63:The beds are ccomfortable

Review 64:Nothing

Review 65:Everything, the hotel was Great

Review 66:There was no microwave nor refrigerator.abd no valet parking..

Review 67:It was very clean and comfortable.

Review 68:Small bathroom area

Review 69:Affordable and close to restaurants

Review 70:Very worth for the money

Review 71:Free wi-fi was slow

Review 72:Great customer service!

Review 73:Very comfortable atmosphere and rooms

Review 74:All

Review 75:I didn't like not having a refrigerator in the room and paying for breakfast

Review 76:I liked the courtesy of the staff

Review 77:Room was very comfortable and clean.

Review 78:Nice hotel, good service on reception, good parking, easy access to I85 highway

Review 79:Everything about both

Review 80:Staff rude at checkout

Review 81:comfortable

Review 82:Best location, great updated rooms

Review 83:Everyone was very extremely nice and willing to help

Review 84:You charge more many than my receipt showing.Not $141 .You charge $166 W/O any explanation.

Review 85:Location an room

Review 86:Shower

Review 87:View

Review 88:Everything

Review 89:the tv station. It's no channel for kids to be entertain with.

Review 90:Every thing

Review 91:There is nothing to say..... truly.....

Review 92:The staff was great and so was the room service food. The hotel was awesome.

Review 93:Loved the hotel and room.

Review 94:Everyone was very courteous and helpful. Front desk, Buttons and Grapevine restaurant people were all very nice.

Review 95:Very clean and very comfortable

Review 96:Great staff and very reasonable prices

Review 97:Everything was wonderful.

Review 98:The comfortable bed

Review 99:There Wasn't Anything I disliked

Review 100:Everything was clean we came in at 12am and were still greeted very warmly. Nice beds. Large tv. Clean bathroom.

Review 101:No complaints.

Review 102:Friendliness of staff and comfort of bed. Ideal location

Review 103:The wifi is very slow!

Review 104:Love the renovations and great customer service!

Review 105:Everything was nice

Review 106:That I booked a king superior and they only had double beds available.

Review 107:I like the fact it was clean. For a reasonable price.

Review 108:Old world feel. Great gardens.

Review 109:Awsome

Review 110:No free breakfast and shuttle to the airport

Review 111:Cleanliness of the room & comfort of my bed.

Review 112:Our breakfast trays from our room service meals were left in the hallway until very late that night.

Review 113:Although the hotel was under renovations it was very clean and the staff was very polite and courteous. Hotel was easy to find coming from the airport for anyone who was not familiar with the area.

Review 114:Staff was very slow regarding cleaning services. Called for towels three times, to never receive them; asked for a cork screw for wine received while visiting the city, the front desk charged $3.00 for transporting it to my room. I wanted to borrow the cork screw, not keep it. The front desk crew was NOT friendly at all. Tiffany (my contact person) was wonderful, but I can't say that about the others.

Review 115:Location.

Review 116:I couldn't stay longer.

Review 117:I'm from the area and was moving. That very day out moving truck was packed. I was exhausted and sore beyond belief. I looked a hot mess when I checked in and the staff did not bat an eye. It was the most comfortable bed in history and the pillows as so amazing I'm going to buy some. The hot water pressure was so amazing on my sore muscles. Best night sleep in a long time.

Review 118:Loved everything. Everything was clean and they were very good with accommodation would definitely make this my hotel stay every time I'm there!!

Review 119:There was a little mix up when checking in but the staff quickly corrected it and gave me free breakfast tickets for the entire family for my trouble. I was very impressed with the hotel and the staff. I will come back!

Review 120:nothing

Review 121:The hotel is fantastic. The location is supper, the staff is great. Upon all the hotels I have stayed in so far, this sonesta is the best. I love everything about it

The Fine Print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.