Best Western Royal Inn

Best Western Royal Inn descritpion
Guests at the Best Western Royal Inn are less than a 10-minute drive from Ruby Falls. This hotel is off of Interstate 24 and features a daily hot breakfast buffet and an outdoor pool.
A 41-inch flat-screen TV with cable and HBO is included in every guest room at this Chattanooga hotel. Free Wi-Fi is also provided as well as a microwave and small refrigerator.
A business center is available at the Chattanooga Best Western Royal Inn as well as a 24-hour front desk. Fax and photocopying facilities can also be used for added convenience.
This hotel is a 15-minute drive from downtown Chattanooga, the Tennessee Aquarium, and I-Max Theater. Point Park is just 5 miles away.
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They speak 2 languages——Best Western Royal Inn's staff speaks:Hindi,English
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Facilities of Best Western Royal Inn
Outdoors :Outdoor Pool (seasonal)
Pets :Pets are allowed on request. Charges may apply.
Activities :Fitness Center
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Vending Machine (drinks) | 24-Hour Front Desk | Business Center | Fax/Photocopying
General :Family Rooms | Heating
Languages Spoken :Hindi | English
Reviews for Best Western Royal Inn
Review 1:The breakfast was not the best we have had in motels. There was not enough different kinds of cereal and fruits
Review 2:Great sized rooms, the only thing missing is a night light in the bathroom.
Review 3:Very good experience! This is an older hotel that is well kept and an excellent value for the money. Free breakfast had a limited variety, but it was kept stocked and very clean. Peter, at the front desk, was very helpful and friendly. I would go back again!
Review 4:Good motel stay in good location. Breakfast was fine. Staff were helpful. Room was clean and bed comfortable. Didn't use the fridge, tv or microwave but nice to have the option.
Review 5:That booking.com never called them to save our room so they didn't have a room held for us. Luckily they had 2 rooms left.
Review 6:That they helped get us room.
Review 7:Pool was dirty. Rooms were a little small and beds a little uncomfortable.
Review 8:Staff was very friendly. Breakfast was great. Easy access to Interstate 24. 10 minutes from everything.
Review 9:It was noisy. The walls were paper thin. You could hear fullconversations from the rooms next to us. Every time a toilet flushed orsome one turned the water on, it was loud and coming through the wall.It was hard to get to sleep, and stay asleep from the amount of noise inthis hotel. The free breakfast was gross, there was this watery gravythat I was told was sausage gravy. It looked nasty. I drank a cup ofcoffee and left. I will never stay here again. It was overpriced forwhat you have to put up with.
Review 10:The hotel was close to the route I was traveling. It allowed pets. Theroom was clean, and the bed comfortable enough for one night.
Review 11:It was just close to our relative's house. We stayed there a total of 4 days. The housekeeping staff really worked with you about when to clean your room. This made our stay good. The rooms were clean and spacious. The hotel was older but renovated.
Review 12:it was dirty - urine on the toliet and toliet paper. Did not know I was getting a smoking room -it was horrible. Noise all night long of a car alarm going off. Called the desk they did nothing. Did not like this hotel at all.
Review 13:not much
Review 14:We felt rushed by housekeeping to leave room hours before checkout. First knock on the door was around 9am, I had no problem with the first knock. However there several more times housekeeping knocked on the asking when we were headed out but it wasnt close to checkout time. We didn't appreciate being rushed, if checkout is at 11 am, why are we being rushed out way before checkout time and we had definitely were not planning to stay pass check out. Really enjoyed visit,but the pushy housekeeping will probably keep me from returning!
Review 15:Loved the bed and layout of room.
Review 16:Parking spots are very narrow.
Review 17:The bed was comfortable and the room clean. It met my expectation for the price. Did not realize the hotel was pet friendly or we would have brought our dog.
Review 18:I didn't like that my room was in a separate building from where the front desk and breakfast area where. It was a little inconvenient.
Review 19:I liked that I couldn't hear the interstate noise inside my room.
Review 20:The lobby smelled overwhelmingly offensive. The bathtub drain was broken. The toilet tank was broken. There was a hole in the sheet rock where the shower head was installed. The key to the room didn't work properly.
Review 21:The hotel was easy to find off the interstate. The room was clean.
Review 22:We liked that it had a pool; was located next to a Walmart, eating places and an liquor store. Also there was quick and easy access to the interstate. Breakfast was basic but free and coffee available in the lobby anx rooms. The price was excellent value for money.
Review 23:Flora at the desk was excellent, very kind and accommodating with the handling of the reservations and the amount of children I was traveling with, KUDOS to Flora.
Review 24:The AC could have been a little cooler.
Review 25:Staff was friendly and free breakfast had a good selection. Many attractions close by. Very nice to have Walmart beside hotel.
Review 26:overpriced
Review 27:Nice Bed, Nice Staff
Review 28:The beds was comforable just a little too soft for us.
Review 29:The rooms being clean. The biscuits and gravy was good also.
Review 30:Need more tables and chairs for breakfast area. Biscuits and gravy were cold.
Review 31:Rooms were updated and very nice. Just like the photos showed.
Review 32:Parking
Review 33:Loved our stay!!! It was nice and clean! Beds were very soft!!
Review 34:Was not able to access wifi
Review 35:Breakfast & friendly staff
Review 36:Everything was perfect !!!
Review 37:everything was great
Review 38:great staff great room first class
Review 39:Convenient to most attractions and has nearby restaurants and stores.
Review 40:I liked the whole stay
Review 41:My daughter had ants crawling on her in bed. I woke up to them on my pillow!!
Review 42:Nothing was good
Review 43:a/c didn't work properly
Review 44:Good location to attractions in area
Review 45:breakfast
Review 46:I didn’t like the fact that I was charge a pet fee & extra for my 15 year old son.
Review 47:Clean room, price & free breakfast.
Review 48:Very clean room and the bed was very comfortable . Good deal for the price.
Review 49:bathroom needed update
Review 50:extremely comfortable bed and friendly staff.
Review 51:i like the hotel was clean and convenient to our travels.
Review 52:Clean room,friendly staff,great variety on breakfast menu, eating and serving area beautifully monitored.
Review 53:Nice location
Review 54:I was not happy with the surrounding. lack of restaurants, walking to get breakfast. just was not my area to stay.
Review 55:Small pool dated look
Review 56:clean room, comfortable, nice staff, and good breakfast. Good central location. I would surely stay again. Good value.
Review 57:no rugs on first floor room
Review 58:thr beds
Review 59:It was very quiet and the beds were comfortable.
Review 60:Everything was good.
Review 61:Good location for us going to places for sight seeing and eating out.
Review 62:Pool smell of room
Review 63:breakfast staff
Review 64:Wish double beds were queen size.
Review 65:Room was very clean and comfortable.
Review 66:You can't seat at the pool when it closed
Review 67:check in person was great! Location value comfortable
Review 68:This was a great hotel for the money! Couldn't have asked for much more for that price!
Review 69:Requested a non-smoking room and was placed in a "non-smoking" room which was in the middle of other smoking rooms. Room smelled like smoke. The rooms heat/ac unit was attempted to be taped with duct tape...so when all of the smokers in the rooms next door decided to smoke outside on the walkway you could smell it in the room. The room was clean, however, the entire property smelled like smoke. Including the breakfast area. Possibly because the workers at the desk smoked. In addition we did not recieve clean towels for the second day. When I inquired about it I was told that I left a note on the door requesting no clean linens which was not true. They still did not offer to bring them to us. Although the room looked clean..i had several bites on me the next day. I was told they were flea bites. Not at all a good choice. DO NOT STAY HERE!!!!!!
Review 70:Located near attractions.
Review 71:Not a thing.
Review 72:I loved the fact that they didn't have carpet but laminate flooring instead. Made it feel a bit cleaner!! AC worked great and a mini fridge and microwave was an added bonus!!
Review 73:Upon arrival the front desk had no record of our reservation; however, upon contacting booking.com we found that our information was supposed to have been picked up by the hotel's system. Booking.com promptly faxed over the information and we were able to check-in.
Review 74:The room was very clean and all amenities were as expected.
Review 75:Reserved a king room put in comments I had a dog when I gt there they told me I could only have a room with two double beds due to my dog. Really needed a king size bed
Review 76:Good breakfast friendly staff clean rooms
Review 77:We booked the room using booking.com and added a note that we would have a dog but when we got there they were unaware of the dog and claimed that that always happens with their online bookings. had to scramble to find a room that allows dog. room was not clean. entire facility needs updating. no coffee in the morning in the breakfast room!
Review 78:Location
Review 79:My wife says the blow dryer was weak (I don't use one). Other thanthat, everything was great.
Review 80:Check-in and check-out was really easy. After checking out, I received acall that I had left a phone charger in the room. The idea of asking fora cell number at check-in is a good one.
Review 81:The inn is not in a good location for restaurants and has entry doors to the outside, which can get noisy.
Review 82:We used to hotel to visit the battlefield at Chickamauga and also to go to the Little River Canyon center just into Alabama - worth visiting but hard to find.
Review 83:The "view of Lookout Mountain" required you to look over a retaining wall and restaurant and top of Wal Mart, not really a view. The door opened to the outside which creeps me out but we were safe in the end. The room was noisy because we were next to a busy street in a very populated area. Breakfast was free, and that's great but it wasn't the greatest, biscuit was very tough.The band of smokers to get to the lobby from out room was pretty overwhelming. As a former smoker, I felt like they could have had a designated area for the crowd so us non smokers didn't have to travel through it to get to breakfast and our car. I'm sure the hotel cannot be held responsible for everyone's actions but it would have been nice to maybe re direct them from the balcony and the steps.
Review 84:The bed was VERY VERY comfy! The staff was friendly. Free breakfast. Room did not have an odor, very clean. Nice room for the money. TV was huge and awesome!
Review 85:I booked 3 rooms and would've like the rooms to be closer together. One room on ground level on the front other two were top floor otherside of building. One on corner room other all the way on the other side
Review 86:I wasn't a big fan of the breakfast. There was a nice selection, but the quality of the eggs, sausage, and coffee was a little low.
Review 87:It was a great value for the price. Nice location near the mountain. Very clean and the staff was very friendly and helpful.
Review 88:When making the reservation, my wife asked for a 1st floor room because of her knee; we had a 3rd floor room. Also the bed was a little soft for me, however my wife liked it.
Review 89:The near-by Wal Mart. The hot breakfast was good even for a diabetic.
Review 90:The hair dryer was a "classic". It worked and has made forsome great conservation (I took a picture). It just took me a littlelonger to dry my hair. I did have to ask for another pillow because theone I had was very flat.
Review 91:The breakfast was just enough. Our room was on the bottom floor which isgreat for me and it was clean. It was easy to get to from the interstateand there were many restaurants in the area.
Review 92:breakfast didn't offer enough variety, biscuits were cold, juice cups too small, dining area too small
Review 93:room size, amentities in room, staff was friendly
Review 94:I noticed right away that the towels were very clean and very white. The outside of the building was very nice and made us feel comfortable being there. The pool was nice and the view of the mountains was awesome. We we'll definitely be staying there again.
Review 95:The guy at the front desk barely smiled...he seemed unwelcoming. There are no do not disturb signs.
Review 96:I loved the tucked away location. All the while the hotel was conveniently located close to all the attractions Chattanooga had to offer the room was spacious and very clean my 4 year old loved it....we will stay there again.
Review 97:Limited Parking on side of motel where room was located.
Review 98:Great value, with extras, fridge microwave, free continental breakfast. Bed very comfortable, exceptionally clean room. would stay there again, can't beat it for the price.
Review 99:The maintenance was poor at best: tattered carpet, broken tiles, filthy windows, and loose shower heads sticking from the wall. The breakfast was pathetic, but thankfully there wasn't much to it. Beds were lumpy and uncomfortable. All-in-all an unpleasant experience. Don't book here... they refuse to refund your charges and the place you in dungeon-like room to suffer for your bad judgement in choosing this sad place. The smell of disinfectant was so strong that we hesitated to open our luggage in fear that it might permeate our clothing.
Review 100:I like the probability that this place will not last long enough to disappoint more unsuspecting travelers. I'm thankful for the pathetic indifference of the staff because it will drive good folks away and save them the horrific experince of a night in the dungeons ...
Review 101:The staff was rude from check in to check out. Check in clerk even stated she could not wait for her shift to be over because of guests. We called to ask if we could have an extra pillow and received less than helpful service. About an hour later they called and told us to come get it and hung up. We did not ask for a wake up called but got one anyway. Staff was Terrible.
Review 102:We stayed there because it was supposed to have a swimming pool, but the pool was not functioning. That was a huge disappointment to the children.
Review 103:The rooms were fairly clean and comfortable and reasonably priced.
Review 104:they did not have the room that was reserved. they said you sent them the wrong confermation. i did not get the king bed. my wife and I slept in seperate beds. They did not clean the rooms but one night, and the staff seemed clueless. I was informed this was not their responsibility but yours. and was told it happens all the time. The staff did not seem to care but instead told me to call you. Very unhappy with who ever casued this problem. but really not happy with having to chase down towels and other items to take a shower and use the rest room.
Review 105:the bed was comfortable
Review 106:Minor - Tub and Toilet slow to drain. No elevator.
Review 107:Very convenient. Staff extremely friendly, helpful and courteous. Excellent hot breakfast bar. Room very clean and in good repair. Beds comfortable. Shower has good water pressure. 42" flat screen TV. Smoking rooms available.
Review 108:Centrally located to all the attractions at Lookout Mountain and yet close to downtown Chattanooga. Great place. Great location. Friendly and helpful staff
Review 109:The front desk staff was incredibly friendly and helpful.
Review 110:There was a slight smoking smell in our non- smoking room.
Review 111:Great staff. Wonderful breakfast. Comfortable beds. Clean rooms.
Review 112:Friendly staff, clean room, comfortable beds, and love the hot breakfast.
Review 113:Bed was very comfortable. Also, the pillows were great!!
Review 114:The Breakfast Was Lil Too Early
Review 115:The ROom Was Clean And Didn't Smell Of Smoke.
Review 116:The location The staff Pricing of room
Review 117:the rooms was clean frendly stuff good location
Review 118:location to all the attractions-rock city, ruby falls
Review 119:Close to the tourist attractions, good breakfast choices, changed my room to 1st floor when I told them I had broken foot, good value for the $
Review 120:Orange juice
Review 121:Friendly staff clean room accomidating comfy beds
The Fine Print
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.