The Village Coconut Island Beach Resort

The Village Coconut Island Beach Resort descritpion
Luxury awaits at Village Coconut Island, with its peaceful beach, spacious suites and in-villa private pools. Providing free bike and kayak rental, it has a spa and beachfront restaurant.
The spacious suites and villas are decorated with modern furnishings and abstract prints. They include flat-screen TVs and well-equipped kitchenettes. Most rooms feature outdoor pools or hot bathtubs in private gardens.
Guests can maintain their regular workout at the Village Coconut’s fitness center and tennis courts. Alternatively, there are water sports available, including fishing and diving. Guests can also take a day trip to Rang Yai Island.
Stunning beach views accompany grilled specialties and Western dishes at Tamarind Restaurant. Meals can also be served in the privacy of villas.
Phuket International Airport is a 35-minute drive from the property. Phuket Town is a 15-minute ride away. The Village Coconut Island provides a 24-hour water taxi service.
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Facilities of The Village Coconut Island Beach Resort
Outdoors :BBQ Facilities | Outdoor Pool | Grounds | Terrace
Pets :Pets are not allowed.
Activities :Tennis Court | Fishing | Ping-Pong | Darts | Canoeing | Cycling | Water Sports Facilities (on site) | Sauna | Fitness Center | Spa | Massage | Hot Tub | Turkish/Steam Bath | Private Beach Area | Bicycle Rental | Playground | Entertainment Staff
Food & Drink :Restaurant | Bar | Breakfast in the Room
Internet :Free!WiFi is available in public areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Room Service | Car Rental | Airport Shuttle (surcharge) | 24-Hour Front Desk | Tour Desk | Ticket Service | Baggage Storage | Concierge Service | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop | VIP Room Facilities
General :Newspapers | Safe | Shops (on site) | Non-smoking Rooms | Elevator | Designated Smoking Area
Languages Spoken :Chinese | Thai | Russian | Korean | English
Reviews for The Village Coconut Island Beach Resort
Review 1:1.Check-in process was very slow ... it may be the high season as all room were fully serviced. 2.The room is a bit smelly of dust. 3.Restaurants were not enough at night... you got to reserve in advance and price was very high. 4.Water in the pool was a bit unclear.
Review 2:I have stayed at the grand front beach 2 bedroom ..... 1.The room location is very relaxing and able to walk straight to the beach. 2.Room is designed for big family to stay with good facilities (for example, kitchen for cooking). 3.Nice staffs 4.Enjoying the front beach at night with live music performance at the front hotel restaurant. 5.I think price was acceptable for family stay.
Review 3:Expensive food & drink with limited choice. Cooked options at breakfast was greasy.
Review 4:The man that greeted us at the marina is a credit to this hotel and perhaps should work at the desk at the resort, he is way better.
Review 5:Food at the resort restaurants were high priced compared to restaurants on mainland. I understand there is a convenience factor but for a family of seven it cost me approx. 4000 THB for each meal. Tried to use mountain bikes to visit island and was told that all of the bikes were broken.
Review 6:Accommodations were beautiful very well maintained. New Years eve Party was a blast. Excellent show and Fireworks. Swimming Pools were fun for the kids with the slides. Very friendly concierge. Rented minivan twice and was very impressed with Yhu To our driver who customized our trip to our personal desires. Excellent touch and very professional service provided.
Review 7:Staff were incredibly friendly and helpful throughout the stay. The place has everything you need and is a total haven away from the usual tourist run, and the hustle of Phuket. If you did want to take some time on the main island though it was only a short boat ride away, and there were always taxis waiting at the other end to get you wherever you wanted. The beach and pools were great as was the food and the cocktails.
Review 8:Too far.. Service was really bad.. For the price there are much better options.. It is a remote island and getting to anywhere is difficult especially if you are planning late night outing.. Staff is not trained to prioritize guests.. Hot tub was too dirty to use and water was cold.. Water supply erratically stops..
Review 9:Not much really..
Review 10:That room service food was terrible, under cooked and inedible, air conditioner did not work so very hot uncomfortable stay, inaccessible room for people with disabilities or aged.
Review 11:The room was not clean when we arrived. To me, the maintenance and cleanness are not up to the price we paid. A pool villa should have a better standard. This hotel is good for tore groups though.
Review 12:Our villa was beautiful but in need for some maintenance. Service was awful - staff was friendly but lacked skills or training. Completely unorganized housekeeping and restaurant service. No coffee served during breakfast, items not replaced, had to go and find own fork and spoon. One our last day there was construction work just next to the breakfast area. Very annoying. Food in restaurant limited. Room service food came in plastic containers and we had to unpack and plate it on our own. Taste was bad too. Towels in our villa torn. Sun lounge torn. One bathroom had no amenities or towels at all. One of our rooms was used to store gasoline containers. This is a safety hazard, especially if travelling with children!!! Reception refused to let us stay in our room 15 minutes longer on the last day. No porter service despite us having called. We paid 5 star prices for a beautiful island resort. Sadly the service was far below our expectations.
Review 13:Location, gardens, peaceful athmophere. The beachside villa was great but be aware that there is no privacy.
Review 14:The bathrooms could be better furnished and provision provided for hanging clothes. Water pressure and temperature were not very good. Choice of food could be wider and costs were a tad high. Taxi costs were also very high when compared to the open market rates.
Review 15:The villas itself are very good with nice rooms and private pools. There was a Live band (guy+girl) on one of the evenings which we rather enjoyed. The common pools and access to the beach were good.
Review 16:Service staff could be a bit more attentive. Our tub was leaking and our lights and lamp on the balcony didn't work.
Review 17:Slider was fun. Food is good. We got the jacuzzi one. Room was very nice. Reception was helpful. .
Review 18:When I first got there I was dismayed at the first impression of the cabin, including the approach. There was clay underfoot. I thought some gravel or better finish would be nice. It looks like the budget ran out for tiling the bathrooms. But the view was great and the amount of space in the accom was great. I liked the main bathroom. I was just missing those little touches that made me feel like I was on holiday and it was a little luxurious. As I got to know the resort I saw that everything else was great, and my kids were more than happy and told me to be less fussy.!!! I travel a lot and have my own accommodations so I notice those things I guess. But I had a relaxing time, and I stayed some where else for more $$$ afterwards, and I preferred your place. Location, location, and really what you look for in a tropical resort with the palms and beautiful pool. Staff were all fantastic and the spa area great too. Thanks .
Review 19:The facilities accessed by everyone were very good, the food was reliably great, the staff were lovely, the prices were fair. I'm an artist and writer and I found the surroundings uplifting. We were grateful for a lovely stay. thankyou. Loved all the butterflies
Review 20:1-Lizarda everywhere ; inside the room , beside the swimming pool , in the garden , on the boundary wall ,...etc .( Too many ) 2- The swimming pool is very small and not as the photos on the website . 3-I've booked sea view villa but in reality it is very far and can only see a very small part of the sea if you jump high or stand on chair . 4-Very far from and other facilities or shopping areas .
Review 21:lack of communication between staff, we arranged for transfer and early breakfast with the supervisor and before going to bed i paid the reception a visit to confirm arrangement but in the morning things were not organised again however communication was made by email and face to face with staff. there is some safety concern which can be easily rectified and fixed as well as some better management of electricity power which can save power for eco and environmental friendly operation of a business.
Review 22:Location and services, I arranged for transfer for 8 people with the supervisor but a car for 4 people was sent but that was solved quick and was forgotten by the warm welcome.
Review 23:Front desk needed more training. They do not seem to know much. Simple things they do not know: wifi access code, where is the fresh water, iced coffee, etc. The villa we stayed at needs new pots and pans and more kitchenware!
Review 24:We got a beautiful five- bedroom villa with private pool beach front. Awesome ocean view! Two master bedrooms are wonderful with double bathtub! Third bedroom downstair has awesome pool view and beach view! The villa is beautiful and the maids clean it everyday. They even do our dishes. We have 8 adults and three kids. Feel like home! Lots of cooking, swimming, biking, and having fun. The main pool has the water slides that we love so much! Fresh seafood from the fisherman on the island! We bought from the local fisherman and cooked. Awesome experience!
Review 25:Bad service,not clean,staff do not care about customers,bad replay,far location,very bad transfers and , ,manager have discrimination for arabic nationalities and they care only for Asian people.expensive for . We got stuck in boat for 2 hours and no one cared no one was answering calls and when answered they said what we can do for you then after 3 hours they picked us up from the middle of the sea and they. Did not provide us with anything that shows that they are sorry for this.nothing,
Review 26:House keeping sucks!!!! How can they forget towels every single day. Orjust bring one. Asked about it 3 times on the phone to reception. Had togo myself!!! Dirty plate of seafood in front of my villa for 3 daysbrining bugs and started smelling in the villa. I had to phone about it.And 2 hours later it was gone. They never really sounded sorry about anyof it. They turned my villa into a shrine of solitude since travelingalone. One towel. Half way thru. They removed the stools in the diningarea.Leaving just the one for me. I thought I'd end up losing one ofmy nightstands. And other things. Hairs behind the tub all 4 days... Ohand 5 star Hotels have fresh juice and real coffee for breakfast. Andisland hopping doesn't cost more than the price of the villa itself!
Review 27:The island is beautiful. So are villas. Staff at restaurants is lovely.
Review 28:Very expensive meals in the restaurants, but not big issue.
Review 29:Everything!! The villas are amazing, the pool always clean. The food was delicious! Awesome breakfast.
Review 30:The room service bad , swiming pool water are not clean , bugs , mosquito , insect are every where
Review 31:Nothing is there to be liked No activity Charging money in way out by boat with unreasonable price like after 12 PM 300 BUT for each person and 3.000 BHT for each person where people goes there for holiday so they are like to stay for fun and in this hotel nothing to do with this terms they use the situation to get more money
Review 32:The Inly issue was the boat transfers from the mainland to coconut island. 50baht, equal to about £1 , was very reasonable, however from midnight the price increased to 300baht and from 2am - 6am the price increased to 2000baht which we found very steep.
Review 33:The whole experience from start to finish was excellent. Breathtaking scenery, friendly staff, the operation seemed well run and seamless in all ways. Plus we were given a free upgrade.
Review 34:The flies. The dining areas are open plan and susceptible to biting bugs. Particularly at breakfast. Perhaps the hotel management can look into this. Citronella candles on the tables, bug zappers?
Review 35:The Staff - friendly, helpful and obliging. The food - fantastic. Three restaurants -a variety of styles to suit everyone. The location was perfect. Close enough to Phuket for the sights and attractions. Far enough away for peace and quiet.
Review 36:We had a two bedroom villa which would have been great for a couple with children however we were two couples so one couple were relegated to the small childrens room unfortunately.
Review 37:Loved our own pool with direct access to the beach. Breakfast was amazing and the best choices we have ever had.
Review 38:Only very small things, lots of the villa lights did not work, AC in bedroom was weak.
Review 39:Loved the island feel, design & layout of villas. The duo singers were fabulous.
Review 40:While the staff is friendly, they don't pay attention and that makes the service experience a pretty bad one. For an island, the resort lacks entertainment facilities and the set banquets are too expensive for what they offer.
Review 41:The facilities, the gardens and the pool area are well maintained und beautifully arranged. The entire resort is beautiful
Review 42:because it's on the island, wifi is not working at all. transoprtation is not so convenience
Review 43:if you don't go explore the island, here is very good to stay, nice hotel, nice beach
Review 44:Boat transfers were terrible and always had to wait as so many people. Expensive food and limited choice of restaurants
Review 45:Idyllic setting and nice villas with pool
Review 46:Breakfast is a nightmare it's in open area and flies on fruits and no varieties and no halal food for Muslims Reception also in open area and it was very hot You have to wait for boat to pick u up from and to the island
Review 47:Only the private pool
Review 48:Poor F&B facilities. No kids activities. Bad A/C maintenance. Poor breakfast with few choices. No clear directions inside the resort at night. You get lost all the time. Poor bathroom Amenities. Bathroom linen old and full of holes! Bed duvet damaged and was not changed for 4 days!
Review 49:The Executive Assistant Manager Mr. Kee is very friendly.
Review 50:Great awesome resort!! Travelled in more than 90 nations we haveseen a lot until we came to this incredible resort. We had a workingtour through Asia and needed a break. This resort is incredible andfor us 7 stars!!
Review 51:When we checked in we found some insects such as a big cocoroge in he living room and so many tatar!
Review 52:I don't think I liked anything in the property.
Review 53:Italian restaurant is very very good,Thai restaurant is just so so. Price of these two restaurants is a little bit expensive.
Review 54:villa is really good with private swimming pool. And it's very quiet.but it's a little bit noisy at night due to sound of generator(not to me).i'll come back if I come to Phuket.
Review 55:Many insects, we booked for 3 nights but we stay only 2 nights because of the insects in the villa , huge spiders in the bedroom, lizard live with us in the villa
Review 56:The place is amazing but if there is a solution to keep the insects out the villa I will give the place 100%
Review 57:boat ferry charges are high...need to be free for resident, because night activity come back late and need to wait till 6am to come back ,,,
Review 58:like the villa pool
Review 59:Staff were confusing and lacked communicative skills: one told gave us the wrong information on the Phi Phi island torus and the other, didn't let us know when our aircon was going to be repaired. Aircon was spoilt (had ice coming out of it) and took 2 hrs to get repaired. Also, limited food options. I understand it is an exclusive island resort but the quality of food is not worth its price when compared to mainland. Japanese restaurant is a weak attempt at authenticity.
Review 60:The privacy we had in our own villa was great.
Review 61:We felt the meet and greet on arrival was very poor as no one took us to reception from the boat.
Review 62:The location and staff were amazing and really seemed to care about us.
Review 63:I did not liked cleanliness. Don't expect that everyday someone will clean your villa.dont make your room dirty, because housekeeping lady will only make your bed and sweep floor. She will change your bed sheets and towel only if u ask .I did not like breakfast only because very little chose for muslims. If u not muslim u will enjoy it.
Review 64:Most of the things: Helpful staff specialy Inn (elyana), nice villa,value for money. I am not beach lover so for me was ok but sea not suitable for swimming at all. I liked my villa pool.we had villa 104 it's garden view , 2 bed room very good price.but if u able to take little bit more expensive and you have bigger family take 3 bedroom 2 floor villa with sea with .
Review 65:Every thing was extremely bad we arrived at about 4 pm and they only gave us the keys at 7 pm.. The AC wasn't working well..we had NO Water in the toilets for a full day and no one could fix the problem until the second day.. We call for a buggy and it arrives 1 hour later.. The breakfast was not good at all.. This hotel has ruined my whole vacation
Review 66:Nothing
Review 67:The selection of food.
Review 68:The management should consider to have Muslim halal food separately as lot of Muslim families are visiting thailand. If this is considered seriously, it will lead into increase of growth in business. Personally I had trouble in having food at the resort.
Review 69:One of the loveliest places we've ever stayed. Such good value for money in the most beautiful location. The most wonderfully relaxing start to our holiday. The staff were all exceptionally friendly and helpful and the restaurant was delicious!
Review 70:Planned Power Cut over 3 days for 4 hours in very Management failed to compensate guests for the inconvenience. - half price drinks at the bar C'mon your having a laugh.
Review 71:Staff Friendly
Review 72:Had problems with the second bathroom due to drainage manager was on top of it but still was not fix but adv the manager we could deal with it just make sure it get properly fix next time
Review 73:Everything and everybody. Will be bringing my mom and sister next time
Review 74:The wifi was the only issue - but they were in the midst of changing providers so it'll be better in the future. That being said you don't really need wifi as there is plenty to do and I enjoyed being off the grid!
Review 75:The staff were exceptional - they went above and beyond with any request. We felt part of the coconut village family and were honestly sad to say goodbyes to the staff we met. Our 1 1/2 year old will definitely miss her hugs from Nisa and Keng in particular! The resort is perfectly situated so that you can enjoy trips to local islands, water sports and an amazing view. Rang Yai was our favourite island trip as it was quiet, clean and great for a small child. The resort was a great place for families as it had a range of pools, activities and a kitchenette so we could do a little home cooking too. Our 1 1/2 year old loved her time there and was never bored!
Review 76:Breakfast. Just used to my American breakfast. Sorry, Coconut.
Review 77:Great staff. Never was in the need of anything. And if you were, it was handled immediately. Especially, my friend, Gang. Look him up, great guy. Yes, that's his name.
Review 78:Would have been better if there was a night club in the hotel
Review 79:The hotel ha most of the facilities which will enable all types of guests to have a good time.
Review 80:- the hotel manager introduction is not necessary and annoying; furthermore it feels like there is a Boss around out of your office - the structure is old , little to do - pool water is hot and feels not cleaned - sea water is dirty, not transparent, not a place to swim! - it feels there is negativity around, it feels scary in the rooms. - quality of food in room-service is low
Review 81:Private pool is cleaned a few times a day, and the staff did not warn in advance every time they come to clean it. Price of restaurants in the resort are expensive.
Review 82:Decoration, room views in sea view rooms, and staff kindness.
Review 83:The villas are very good value but the cost of drinking and eating on the island is quite a bit more than the main island but hey the food was great the bar staff were great too
Review 84:own pool villas are amazing. we extended our stay upgraded to a grand beach front villa which was like something out of movie. Facilities amazing they even have a water slide with no cues. Staff great. Assitant manager Kian gave us great advice for the rest of our trip.
Review 85:There is nothing to do after 8 pm unliss there is a party but after 10:30 you cant do anything except watching TV in your villa and sleep, The spa and the supermarket are over priced
Review 86:The staff were very helpful and friendly, The view is very beautiful with a romantic atmosphere.
Review 87:Quality of food is not as expected. Thai food in smaller local restaurants is far more tastier than in the restaurant. Grilled steaks were also not up to the standard of the hotel.
Review 88:Great location to relax, amazing villas, nice beach, nice swimming pool. 5 out of 5
Review 89:The hotel in privet the island There is boat from the marina to the island, the boat time is bad, wait for 1 hour. The boat time from marina to hotel is every hour and half , example : 6:30, 7:30, 8:30,9:30 etc… The boat time from hotel to marina is every hour, example : 6:00, 7:00, 8:00,9:00 etc… there is fee for the boat 50bt and after 10:00pm is 300bt for 1 person. I was waiting for the boat every time for 1 hour in the marina and there is no waiting place. I do not recommend the Village to anyone, This is my opinion. There is no activity in the village. need to renewal it. There are no restaurants are open late. Close 10:00pm. There is no international food. There is open bathroom with the bedroom. The room need renewal. There is only two Taxi company in the marina, hotel Taxi expensive and local Taxi is good than the hotel Taxi.
Review 90:it is my honymoon thay upgread us The serves is very good and the staff is very good.
Review 91:Improvement suggestions:-- Each and every guest should be greeted on arrival.We were not greeted on arrival and the direction to the reception was unclear. We noticed many guests experiencing the same confusion during our 2 week stay.- Extend dining options and facilities offered to guests.Whilst guests can chose to take one of the hourly boats to the mainland, guests are effectively a 'captive market' on this island resort and we had therefore anticipated the resort to offer more facilities and more extensive dining options than that which we actually experienced during our stay.- Improve the self-catering options or food deliveries to guests villas.Our chosen accommodation was well equipped for self-catering but the hotel shop "Cocomart" does not really cater for self-catering guests. The only alternative is a trip to the mainland to stock up on food supplies - this is quite inconvenient.- Offer access to the floating restaurants.We were looking forward to visiting the floating restaurants during our stay. However, we were informed by a number of members of staff that we would have to make our own way to the back pier as management actively discouraged staff from assisting guests to get there. We consider the route to the back pier too difficult and too far in the dark for guests to make their own way there and back, especially with children. If the hotel are concerned about losing custom to the floating restaurants they should consider opening one of their own or partnering with one of the existing floating restaurants.- Management should address the quality of the entertainment.The performers tried hard but were quite weak and unfortunately during our 2 week stay the entertainment extended to karaoke from some of the other guests children (until around 10:45pm) because the performers encouraged (or at least allowed) them to sing.
Review 92:The size and layout of the accommodation (3 bedroom beach villa), the pool and the views from our villa all met our expectations.
Review 93:The food and drinks were quite pricey in the resturants. The wifi wasn't always great either.
Review 94:The Village Coconut Island was absolutely stunning. It's beach was beautiful & secluded. The grounds were impressive & kept immaculately clean.
Review 95:For first impression it was nice but after second day , bad service , dirty pool and I ask lot of times to change the water no response , bad air condition , shower fixed 2 time and sometimes no water , electricity sometimes disconnect , I think it need lot of improvement and I felt the hotel do anything just to take money without giving good service ,I will not visit again .....
Review 96:I just like the location and view
Review 97:I was very impressed that the Resort Manager came and introduced himself and made me feel welcome. The villa was spacious, clean and the decor was impressive, especially on the wall in the bedroom. The bathroom was more than I could have imagined! I had a private swimming pool and patio too!
Review 98:For a resort of this kind it was very disappointing to have a bedroom that couldn't even block out the sun with blinds. Try getting enough sleep when you have a full sun roaring into your bedroom. Very poor there was no block out blinds. Astonished. We also shared the suite with a lizard who obviously didn't like us intruding on his space and made very load shrieking noises during the night right above the bed just to wake you and and ask you to get out of his house. Got him out but a couple of hours later he was in... Gaps in the ceiling...
Review 99:It's a great concept, private island villas.
Review 100:Faultless, every thing was Amazing, the Staff, the Food, Entertainment, Accommodation and all the facilities. We really had a excellent time and I look forward to returning. Check out the Spa and have a Thai massage, it was the best experience of sheer Relaxation I had.
Review 101:Great resort, great staff, you are in an island but there are restaurants in the hotel which are pretty good, also it has a little supermarket The beach is not that good but it has a great swimming pool and kayaks that you can use. Great place to relax for a few days
Review 102:Unprofessional staff in most areas. Very low response rate by receptionists service when being called upon, and severe lack of information related to organized trips. Used glasses in gym are placed backwith new unwashed.
Review 103:Facilities and food.
Review 104:Transportation to the mainland is little bit inconvenient.
Review 105:Very good location for family with small children. There are no hotels or shops except this hotel in this island, so very safe and quiet.
Review 106:Villas facilities worth pre-checking before putting customers in embarrassment to rectify defects in essential equipment in the villas like A/C in hot and humaid weather.
Review 107:The spacious villas and facilities within the island hotel. The private swimming pools in the villas and privacy.
Review 108:The hotel is over 30 years old! They advertise with very nice pictures however when you get there it is one big deception. Understaffed, it's dirty and old. Don't book this hotel!!!
Review 109:nothing
Review 110:beds not that good old coaches not comfortable The much mosquitoes sea water Lowtide most of the time seawater not that clean
Review 111:Big Villa good swimming pool clean
Review 112:One very small thing: no blackout curtains or blinds! Not very relaxing when you're on holidays and are trying to sleep and sunrise is at 6.30
Review 113:While it's probably not the ideal place for a solo traveller (too romantic!), it was amazing. The resort is beautiful, the staff are very nice and ready to help, the food is great... everything was perfect
Review 114:The shower stunk, reported it right away. It was cleaned with one of the pool towels. Towel not replaced and shower still stunk. We had one boat journey from hell, grounded out at one point and then thought we were going to get chucked off it. Wasn't safe and this journey should have been cancelled. booking.com says free bikes but they tried to charge us. This island is not good if you want to see phuket and other island's as it's just not easy to travel to and from.
Review 115:The views from the island were amazing, the breakfast was good and the food at the restaurants were nice.
Review 116:* Cleaning was fair (the table near the private pool hadn't been cleaned for weeks) * Small lizards were getting in our rooms even though everything was supposedly closed * The taxi drivers who were officially working for the resort on the main island (near the Royal Marina) were trying to screw us over taxi fares.
Review 117:* The weather was good * The beach wasn't overcrowded * The breakfast was OK, but again - not a 5 star quality
Review 118:The wifi was inconsistent with connection and speed and the level of room service was fairly limited in choice and timing.
Review 119:Dan, the hotel director had a great personal touch with everyone he spoke to and it is clear he goes way beyond he duties to strive for perfection at the hotel. He regularly talks to guests and his communication with staff at all levels is evident.
Review 120:Very pricey (in main season for food, store, spa, accommodation) Long waiting time in the restaurant in the evening (average quality) Green hair from the pool Isolated resort (except the resort there is nothing else on the island)
Review 121:Very nice bungalow accommodation Great Spa area Pool and sun chairs directly at the beach Very helpful, polite and professional staff Good breakfast
Review 122:We ordered food to our villa and it was served as a cheap takeaway in plastic cans. When we complaint that the sea view villa was not as indicated when ordered, their only answer was, do you want to change to a garden villa. We love Thai food but this resort has two restaurants focusing more on western food and then one good Sushi restaurant. When you pay this amount you should not have to worry about paying for transport to or from the Island.... They really need to rethink their service and pricing!
Review 123:The Sushi restaurant was good.
Review 124:the beach (muddy ground in the water which was disgusting) the manager is verry rude everything at the resort is overpriced they wanted us to pay for the TV which was broken since we arrived (we managed to get out of this scam after 30min of negociating) and we were not the only ones who they tried to scam the jacuzzi at the villa works on a fixed schadule (at the time normal people are at the beach) the cleaning service (at the end of the stay we had only 3 towels out of 6 and no showergell - i had to go to the reception to ask for some more)
Review 125:the scenary the villa
Review 126:We had the grand sea view villa and my kids loved the private pool as well as the water slide in the main pool area. I liked the atmosphere all around.
Review 127:our villa was sold with the sea view but we saw only the back walls of the houses opposite us, this was a big disappoinment.
Review 128:Villa was spacious and own pool was nice. Also the surrounding garden was very beautiful.
Review 129:Beach is not as beautiful as we thought, you look at the rather dirty pier. Boats were only every hour, and only from 6am to 22pm and costs 100 baht per for a roundtrip. A free transfer, except the check-in and out would be nice. Hotel is already expensive enough as is. Office in Phuket Marina is very hard to find, it's a big marina and they're only two arrows. We had to ask several people around.
Review 130:Staff helped a sick member of our group alot. Nice breakfast buffet. Loved the mosquito fogging! Public pools + waterslide was fun.
Review 131:Toilet facilities. Language barrier. Cleaners throwing smelly lobster-shells into unit's garden. Cats in dining areas.
Review 132:Location, facilities and ambience
Review 133:Little activities in the afternoon and no parties!
Review 134:The location is stunning The villa was comfortable and the service was reasonable Food was good Staff were nice Good value for money
Review 135:muay thai lesson was fab, decent selection at breakfast and the massage treatments were great. had a leak in my roof, but overall it was a clean and pleasant stay.
Review 136:The resort have a very wide range of insects and lizards as I never seen in my life which you can't feel comfort at all the mattress and the love seat are very poor, very poor beach activities, if you want to eat after 11 you can't because all the facilities are closed, and can't order anything from out side because it's in an island, simple don't worth the money. The stuff should be trained more on the English language.
Review 137:The frogs sound.
The Fine Print
The 24-hour Village Water Taxi service departs to and from Royal Phuket Marina for an additional charge. The meeting point is in front of Les Anges Café. The reception staff will be on hand to greet and assist guests with transfer service. Guests are advised to contact the property in advance. The contact details can be found on your booking confirmation.