Northwood Inn & Suites


image of Northwood Inn & Suites

Northwood Inn & Suites descritpion


This Bloomington Hotel is 5 minutes' drive from Minneapolis-Saint Paul International Airport and the Mall of America. The hotel offers complimentary WiFi access.
Guest rooms at the Northwood Inn are equipped with cable TV. Microwaves and mini-refrigerators are also included.
Northwood Inn and Suites features a business centre. Free on-site parking is also available.
The Water Park of America is only 3 blocks from Northwood Inn. The Minneapolis Convention Center is within a short drive of the hotel.

Recommand

Low rates——No booking fees • Save money!Best price guarantee — enter dates to see these prices!
40 properties in Bloomington——Including hotels, apartments, villas and more.
Manage your bookings online——Sign up for a FREE account·View a single booking.
265 independent reviews——We verify all reviews from guests who've stayed at Northwood Inn & Suites. Find out more about Booking.com Reviews.
Booking is safe——When you book with us your details are protected by a secure connection.

Facilities of Northwood Inn & Suites

Pets :Pets are not allowed.

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is needed).

Services :Vending Machine (drinks) | Vending Machine (snacks) | 24-Hour Front Desk | Express Check-in/Check-out | Business Center | Fax/Photocopying

General :Newspapers | Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Air Conditioning

Reviews for Northwood Inn & Suites

Review 1:If you've ever wondered what to like to stay in a place that rents rooms by the hour, this is that place. Nothing worked, filthy, and I swear some had just left the shower before I checked in. Horrible security, no deadbolts or chains. Windo on ground floor did not lock.

Review 2:Convenient parking. It all went to hell after that.

Review 3:The bathroom was very small. Getting in and out of the tub was hazardous. The TV didn't work. The room didn't seem especially clean. We were on the 2nd floor with no elevator.

Review 4:Location It was close to the airport. The price was low.w

Review 5:Outside is run down and corridors were not clean. Rooms were worn too but clean. First impression was not good.

Review 6:The room was clean and spacious. Our was easy on the budget. denny's and Outback within walking distance. Staff were great!

Review 7:TV did not work bad remote lamp broken need maintance on everything outlets loose remote bad sink would not shut off

Review 8:Customer service great came in late

Review 9:You gave me a room where the door didn't lock I don't think I'll use you again you misguided me,I didn't get any sleep worried about the door

Review 10:taking the taxi anywhere was super expensive. Getting a taxi to the hotel was pricey. I called the front desk prior to fine the best prices taxi and they quoted me wrong. That was honestly my only issue.

Review 11:From the outside it looks like a run down motel once you step in your room you're pleasantly surprised. It's beautiful with all of your needs for the duration of your stay. There is so much within walking distance and the mall of America is literally minutes away. The staff is super polite.

Review 12:Room smelled like mildew,taking a shower was a nightmare because the hot water only worked in spurts, one minute i was freezing, the next i was being scalded by hot water

Review 13:The convenient location

Review 14:The room smelled like urine, the remote didn't work, there were holes parched up, i told them and they upgraded my room to a 2 beds room and one of the beds had not been done, not a place for families bad looking neighborhood

Review 15:Nothing

Review 16:The bed was rock hard, the pillows were flat, the blanket was thin, the AC no matter what the setting still blew ice cold air. The continental breakfast consisted of prepackaged pastries only and juice. The place was a dump

Review 17:The shower.

Review 18:I think it was a bit high for the it basic hotel no iron or board in the room the tub leak I had to replace the battery to the smoke detectors housekeeper missed a day the sheet had a lot of stain on them it was clean to many whole in the blanket. The evening staff was not so friendly.

Review 19:It was a good location people was okay.

Review 20:Guests in the next room were extremely loud, so sleeping was difficult. The Hotel is quite run down. The beds did not have fitted sheets which made them uncomfortable.

Review 21:The shower was wonderful: Walk-in with Rain Forest shower head. The staff was very friendly and helpful. Convenient location to the Mall of America.

Review 22:The staff was a bit odd. They were all very nice and made accommodation for us but there was a male manager who creeped us out. The rooms were okay, the floors were dirty and the rooms smelled strongly like a baby powder/ potpourri. A little run down.

Review 23:The location is pretty good, right next to the freeway and very close to downtown and mall of america. Close to airport and rental car facility.

Review 24:Sheets had stains on them. Asked staff to change them they never did. Bathroom light blew out had to take shower in dark.

Review 25:Close to the mall. Staff were nice.

Review 26:leaky faucet in bathroom. Didn't care for the shampoo and the dispensable liquids.

Review 27:If it wasn't for road construction, it would've been easy to get to and close to the airport and Mall of America.

Review 28:There was no such thing as wifi in the rooms, (they even tried telling me it was my new phone and my iPad that was the problem. Then when we went to reception to get into the internet I was told someone had broken the computer so that it wouldn't connect. Also the safe wasn't working, (apparently the battery was flat ( this couldn't be repaired because they weren't going to be using that safe company any more.

Review 29:When you first drive in and see someone with their car up on a jack working underneath it with oil flowing everywhere, and a woman of the evening working on the other side, take warning. The rugs were so filthy you dared not take off your shoes, the bedding full of burn holes, and a non-functional toilet so close to a wall you have to sit side saddle. If you ever wonder where sandpaper goes to die, they turn into towels at this dump of a motel. Run away!

Review 30:Looked like door was kicked in a few times, the alarm didn't work,phone was very hard to use, the fridge didn't work well !! Needsrenovation!!

Review 31:Bed and it was a smoking room!!!!

Review 32:The carpet was shampoed so it was wet for the 3 days we were there. When we walked on it our feet got wet and dirty. Some one knocked on our door in the middle of the night and wanted in??? The coffee was the good and only warm. we was not happy at all and will mot go back again or recemd it to anyone.

Review 33:1st, beds weren't made, toilet leaked ALL night, no towels in the pool area etc, etc. Phoned the GM 3 times and did not get a return call.

Review 34:Room service

Review 35:low price warm pool big flat-screen T.V. lots of t.v. channels kids were stoked to have the Disney channel laid back environment close to bus line and MOA

Review 36:Distance from Hotel to Mall of America was about 15 minute walk, Had a fridge and Microwave. Staff was really friendly we will stay here again.

Review 37:It was dirty, AC did not work, towels on floor, door did not close, water hardly came out and could not take a shower. No wifi even tho advertised. I checked out 3 hours early and stayed at a rest stop because it was so disgusting.

Review 38:Nothing.

Review 39:Toilet didn't flush, charged credit card before check-in when wanted to pay cash. Had to reverse charges. I was told credit card wouldn't get charged until I checked in.

Review 40:Heated Pool

Review 41:I had a room that was near I-494 and there was some traffic noise, but not bad enough I had to seek a room change.

Review 42:The hotel was close to the airport and easily accessible from I-494.

Review 43:Everything!! We had no hot water for 2 days, dirty towels in our room, phone didn't work, had to program our own remote for TVs, garbage in our sheets, didn't get house keeping, Kleenex box was not filled, shower head barely hanging on!! And all this disgusting stuff and they refused a refund on the room, horrible management!!

Review 44:Nothing to like about this place! The worst place I've ever stayed.

Review 45:The outside doors didn't lock at all. There was a huge blood stain on the rug in the room. The headboard fell off the wall before we even got on the bed. There was a leak in the bathtub that kept dripping all night. If you would have just pushed a little hard on our door the door would have opened, I would not recommend anyone to stay at this property ever.

Review 46:Parking was very bad, rooms looked and smelled bad we had to get air freshener from front staff, cable didn't work and the door looked as if it was kicked in before, overall a bad experience.

Review 47:Location and it was a smoking room

Review 48:Just an "iffy" neighborhood! Worried about vehicle and packages!

Review 49:Large-sized room, and huge, comfy beds... Shower products in dispensers...

Review 50:the room was very dirty the vents were full of crud the front door looked like it had been kicked in big light gaps on top and corners of door just very very dirty

Review 51:nothing

Review 52:This hotel is very run down, No extras & you can't find a manager when problems arrived.Sorry to say

Review 53:Location is great if you plan on staying in Bloomington

Review 54:The bedspread had big, dark stains on it. I had the heat on 88 and the room was still cold. The knobs were broke off the heater/air conditioner. Had to sit sidways on the toilet it's so close to wall. Rusty register in bathroom. Sink was plugged. Terrible room.

Review 55:this place is very run down the pictures do not represent what the place really looks like things look like they were pieced together things were broken there were bad patch job to the wall the pool is tiny the place is not heated very well for the amount of money we spent to stay here we could have stayed at a name brand hotel and had a much greater experience

Review 56:a positive to this place was the easy access to the main roads

Review 57:They charged my credit card ahead of my check-in, contrary to the promise on their website to wait until check-in. I had intended to use my card simply to hold the reservation and then pay my bill with cash, since I needed the balance on my card for my trip. They sent it through anyway, complicating my finances. They did refund the credit when requested, but it took a couple days to go through. Should have just done what website promised.

Review 58:Location close to the Park and Fly facility. Price very reasonable for a quick overnight stay.

Review 59:The security cameras were everywhere, but some were just dangling on their wires. The entrance door opened without a key, even at night. The door to our room didn't latch unless you pushed/pulled hard on it. We came in twice after maidservice to find our door could be opened just by pushing on it.We didn't try very hard, but when we went down for "breakfast" all we found was orange juice and coffee. Maybe we didn't look in the right location, I am not sure, as the front desk person didn't speak english well the night we checked in, so maybe I misunderstood him.

Review 60:The beds were very comfortable, the room was very spacious and had new laminate flooring, The location was perfect~5 minutes to walmart and sams club, 5 minutes to the Mall of America, 2 minutes to the waterpark. The price through booking.com made it worth the stay. The nightly rate posted on the door was $150/night. It was not worth that amount. $75/night is the most I would pay for these type of accommodations.

Review 61:Very small, not that clean. Hard to use outlets, bed against them. Very small bathroom, could barly turn around to dress. The water hard to ajust to right temp. Floor unlevel from water damage? Was rebooked for secund night and got back from hospital and they moved us out and said we weren't rebooked, when we had a 6 year old right from hospital who neeeded to lay down. Then called back hours later to say we could come back!! That it was a mistake.

Review 62:That it was close to where we needed to be. 9 minutes from hospital.

Review 63:The hallways were filthy, the wi fi never worked, we asked multiple times and they claimed, they reset it, but nothing! Keys hardly worked, seemed like every time I left and came back the key did not work. Window in one room was cracked.

Review 64:Rooms were spacious

Review 65:They say there is breakfast but I don t call that à breakfast the Room was dirty with hair in the shower and the towels weren t clean for some of them. The sheets in the bed didn t cover the bed they were too small so it was hidden by the pillows!!!!! I hâve Never complained pr written a bad review before because I m not that kind of person I am easily happy with what I am but I m used to staying in hôtels in bloomington to go shopping and they are way better and cleaner than this one for the same prive so I was Highly disappointed.

Review 66:We could walk to the mall of America which we appreciated

Review 67:Continental bkfst is weak, but I guess motel price justifies it.

Review 68:Close to Mall of America, Walmart, interstate, attractions, restaurants, & other travel "musts!" Very helpful staff willing to accommodate guests.

Review 69:There was some noisy people on our floor. We could hear them coming in and out all night.

Review 70:The room was very clean and spacious. The bed was comfortable as well. This hotel was very close to the airport, Mall of America, and the water park. There's lots of different restaurants and a walmart close by.

Review 71:It was quite the shocker when I arrived that they required another $100 deposit for my room which took three days to go back on my card. If that wasn't there I would stay here over and over again....

Review 72:Was actually a very nice hotel for the money, staff was very polite and courteous

Review 73:The shower dripped and was an obvious leak, a towel was placed on the facet to catch the leak we noticed upon entering the room...no elevator to 2nd floor, a little bit shady.

Review 74:Close to airport and Mall Bed comfortable Able to leave pick up there whilst travelling interstate for $5 per night - excellent. Free shuttle bus 10 min to airport

Review 75:Very shabby interiors and exteriors. The covered parking area had a lot of junk there and there were no signs to really tell you if you were allowed to park there. The carpet was filthy in both the rooms and the hallways and stairs. There were rips in the carpeting on the stairs. Windows were dirty. Edge around top of shower enclosure crusted with ???? No de-caf coffee in room. No clock in room.

Review 76:The easy entrance on and off Highway 494; close proximity to the airport Non smoking facility separate from rest of facility.. Inexpensive, but not as nice as most Motels 6.

Review 77:We stayed here for three days and didn't realize until the third day that there was a pool because it was in a separate building and there were no signs indicating it's existence. Also, the breakfast that was included was rather meager.

Review 78:The first room we were given was shabby and smelly, but when we complained the manager was very apologetic and accommodating and switched us to a nicer room. Apparently they are renovating the rooms but it is an ongoing process.

Review 79:Door to room didn't close all the way, microwave didn't work at all and there were rust on bathroom fixtures. But if you want something cheap and close to the main attractions, then I would say this would be the place to stay regarding $$$$.

Review 80:Location was very good: mall of america, water park, places to eat, etc

Review 81:The size of the room was very small and the furniture was dated and we didn't like the shower.

Review 82:Location was close to everything we went to Minnesota for.

Review 83:The hall carpets and windows, dirty and broken. Air not working so good. Room was dirty (tub and headboards and chairs). Continental breakfast was poor and never stocked. Room carpets dirty and things left under bed and by bed tables and window broken.

Review 84:Quiet, the pool though a bit too warm was fine, and good location for what we wanted to see.

Review 85:I have booked Deluxe king room for 3 persons and 1 infant for 69USD (booking Nr 735338356). When we arrived, got simple small King room with one bed... Manager said - other kinds of rooms are for higher prices. We had early departure from MSP (07:15am flight), but breakfest are offered only from 06:30am.

Review 86:Location

Review 87:The bathroom was very small. The "breakfast" left something to be desired.

Review 88:The room was very clean and spacious. The beds were very comfortable.

Review 89:If you're considering staying here and you're traveling with young children, I recommend bringing your own crib/playard. They only had one available and it was not in usable condition. Thankfully, we had brought our own anyway. The rooms are a bit on the small side, too.

Review 90:If you're expecting the Marriott I wouldn't stay here. The staff was great and very friendly. It was never difficult to find a staff member if we needed something and they were always happy to help. I would stay here again!

Review 91:Refrigerator was noisy. I would have preferred separate switches for light and fan in the bathroom. Choice was very limited for breakfast.

Review 92:Hotel was clean, easy access. Rooms was very spacious, accommodated with refrigerator, microwave and coffee maker.

Review 93:The buildings are old and worn. Although the rooms had be wall covering and bedspreads, the rest just looked grungy. I did not want my kids playing on the floors. It was not at all as nice as it looked in the photos.

Review 94:The guy at the desk showed me the room because I was a little leery based on what I saw on the outside.

Review 95:The carpets were showing wear. There was a limited breakfast. The bathrooms was extremely small.

Review 96:For the cost of the room, you get decent accommodations. The beds were comfortable.

Review 97:We got the wrong key and it was already booked with a diferent family... The shower need to have a bigger curtins because a lot of water gets out when you are showerig...

Review 98:I like the space, that feeling that you are at home with all the furnuture... & most of all there were updates on the Tv and more...

Review 99:I booked the last non smoking room room w/ king bed online. When we arrived, that room was gone. Was told we were upgraded. If we were upgraded I would hate to see our original room we booked. Our room had 2 double beds, table w/ chairs. The room was huge, strange set up for a bathroom, very tiny, old, dated. The toilet literally made a screaming noise when flushed. Bed spreads were wrinkled, room was dark (25 watt bulbs.) We slept in our clothes on top of the covers. Left extra early just to get out and go to the airport. Needless to say we were very uncomfortable staying there.

Review 100:Near the airport. The room had a tv.

Review 101:Pool was WAY too small! Office is in an odd spot. Creepy feel overall. Beyond dirty carpets outside the rooms.

Review 102:The suits were nice cosmetically looking, but then you start to notice all the things that were wrong/broken. I was happy with the fact that we got a queen suit and a king suit for $330 for two nights but that was about the only good thing.

Review 103:The housekeeping never bothered to vacuum. We would come in at the end of the day, and the sheets weren't changed or even made and the carpet looked and felt dirty. Anytime we would ask for more towels, trash bags or coffee, the front desk either didn't have any left (...?) or they rolled their eyes and acted like we were asking for unicorn blood. The "complimentary breakfast" was donuts, over sugared danishes, and coffee, tea and juice. The safe in our room didn't work.

Review 104:I liked that the price was a little cheaper than other places and that it was really close to the mall.

Review 105:Proximity to the course of training and the airport.

Review 106:The place is a pig pen...carpets filthy...our kids pulled stuff out from under the bed...so you know how good the cleaning is...promised a safe for our passports etc....guess what,the safes are there but not in use....promised continental breakfast...a small packaged donut and a coffee! The rooms stink and are sprayed with a strong perfume type odor to cover up. Phone was so stivky from pop or food the old style plunger wouldn t come up for dial tone...moved to another room but that phone didn't operate at all. Save your money and don't believe the online pictures. Beds are poorly made up...sheets aren t even tucked. Promised a pullout couch bed for one kid.....all the front springs broken out and the mattress folded down Told we would be allowed an air mattress...went out and bought one. If you use too many swim towels they charge 50.00 to your credit card....couldn't tell us how many. This place is worse than a one star Cuban hotel.

Review 107:furnishings were dated, didn't like the part of town in which it was located

Review 108:The hotel room was huge. We loved the extra space. Big flat screen tv.

Review 109:Very run down. Wall sockets in room were wore out and had to hold things in them to get them to work. Unable to get wifi to work. Ceiling in bathroom cracked and peeling. Carpet stained. Lightbulbs missing. Towels stained. Headboard on one bed came off.

Review 110:located close to MOA.

Review 111:Haha.Fellthrough Pull-out and weigh 110!! That was for my son,granma with us on the way to funeral. Manager came up and said he was coming back. I told him please hurry as we have a long drive to the service. He never came back. He should find another job. We stayed another day hours from the airport to stay away from him.

Review 112:Location only

Review 113:Dirty rooms, everything was dusty and covered in hair . Hair in bathrooms and beds and countertops. Smelled of old smoke and parking lot was a little sketchy . Shower was to little to stand up in if you was over 5'5

Review 114:Close to the mall of America

Review 115:Maybe a little outdated reserved a king room, received a double queen room

Review 116:Room was very clean Close to mall of America staff was helpful and friendly

Review 117:Dirtiest hotel we have EVER stayed in. Most of the staff was unpleasant at best and they always seemed bothered if you even walked into the lobby. Uncomfortable beds, hit or miss Wi-Fi, not worth the money at all. Disappointing...

Review 118:Close to Mall of America.

Review 119:Many of the outlets were too loose to keep anything plugged into it. Tissue holder was empty upon arrival. Blankets smelled musty. Gap under door was large enough to see under from the hallway.

Review 120:Room was spacious.

Review 121:Motel lacked basic amenities- adequate towels, helpful staff, etc. Breakfast was meager, facility needed a thorough cleaning and update.

Review 122:Location was good.

Review 123:No answer at front desk after hours when my husbands key wouldn't work. Hallways Smelled musty and carpets needed cleaning.

Review 124:Close enough to the mall without being over ran. Close to store. Great wifi. Housekeeping excellent and helpful.

Review 125:THE YOUNG LADY GAVE US VERY GOOD ADVICE ON WHERE TO HAVE FOOD DELIVERED. CAN'T REMEMBER THE NAME OF THE RESTAURANT BUT I SURE WISH WE HAD ONE HERE. VERY FRIENDLY STAFF!

Review 126:The Rain Shower was the best!!

Review 127:The room was cold

Review 128:The location

Review 129:Better services with reasonable prices.

Review 130:Lights were off and TV keep going off.Wi-Fi didn't work keep cutting off.

Review 131:The wifi sucks. It only works right at the reception counter.

Review 132:The staff was really friendly!

Review 133:I liked how the host was very welcoming :)

Review 134:Bad area

Review 135:Rainforest shower head

The Fine Print

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.A deposit is required upon check-in. Please contact the hotel directly for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.