Quality Hotel Sherbourne Terrace


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Sherbourne Terrace offers free in-house movies and free cable sports channels in all rooms. Just 1,650 feet from the center of Shepparton, the hotel features a seasonal outdoor pool with hot tub.
Facilities at Quality Hotel Sherbourne Terrace include a heated indoor hot tub, sauna and guest laundry. Squatter's Sports Bar features a pool table, plasma-screen TVs and lunchtime bar meals.
Each room has air conditioning, a minibar and free coffee. All rooms have wireless internet access. Courtyard suites and suites with whirlpool bathtubs are available. Free off-street parking is available.
Enjoy breakfast, lunch or dinner at McGuire's Bistro Bar Cafe, with a selection of steak, seafood and pasta dishes, plus an extensive beer, wine and cocktail list. Room service is available.
Located across from Shepparton RSL Club, the Sherbourne Terrace Hotel is a 4 minute drive from Shepparton Sports Stadium.

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Facilities of Quality Hotel Sherbourne Terrace

Outdoors :Outdoor Pool (seasonal) | Grounds

Pets :Pets are not allowed.

Activities :Pool Table | Sauna | Hot Tub | Game Room

Food & Drink :Restaurant | Bar | Breakfast in the Room

Internet :WiFi is available in all areas and costs AUD 3 per 30 minutes.

Parking :Free!Free private parking is available on site (reservation is not needed).

Services :Room Service | Packed Lunches | Baggage Storage | ATM on site | Laundry | Dry Cleaning | Meeting/Banquet Facilities | Fax/Photocopying | Honeymoon Suite

General :Paid WiFi | Newspapers | Non-smoking Rooms | Facilities for Disabled Guests | Heating | All Spaces Non-Smoking (public and private) | Air Conditioning

Reviews for Quality Hotel Sherbourne Terrace

Review 1:The staff were very friendly and helpful. We Did receive a complimentary room upgrade which was wonderful. We believe we would have been quite happy either way.

Review 2:When I booked it I read that there were inhouse movies. The info booklet in the room also said this. However there werent any movies.

Review 3:The room was very comfortable. Very spacious. The bed was a lovely treat away from home. I would definitely stay there again.

Review 4:I think there should be an outside roof covered area for guests to sit . maybe near pool ?? thanks

Review 5:close to to city centre facilities and staff great

Review 6:the bathroom floor was dirty. There was no hot water on the morning we were leaving. As checkout was 10 am we were ready to leave and as we were walking out the door we were informed the hot water was now on... Too late for a shower when we were not advised we could have stayed late or that there was I hot water available until we went to shower!!

Review 7:The location was great and having a room located at the back of the facility was lovely and quiet

Review 8:the only thing I could find that I didn't like is that they do not have any movie channels in there Foxtel package. 5 sports channels is excessive maybe you could put a movie channel in as well.

Review 9:Everything it is in a good location, clean and well run.

Review 10:1. The un-friendliest welcome we have ever received. A perfunctory 'yes' was our greeting without a smile during the whole check in process. 2. Most of the hotel is dated: 1960's. Tucked behind the glitzy street scape.Definitely NOT 4 star. Tizzed up recently inside but bathrooms way outdated and impossible to control water termperature. 3. Loud thumping music from function rooms until midnight.(Sat night). 4. No designated car parks for each unit. A bun fight for spots in either of 2 courtyards. We had to park away from our unit.

Review 11:1. Beds were comfortable. 2. Free wi fi

Review 12:The rooms are in bad need of updating. Very disappointed that after 20 years they still look the same. Not worth the money. The house maid needed a uniform. She looked very unprofessional in black leggings.

Review 13:The reception staff were excellent. Friendly helpful and happy.

Review 14:Incredibly noisy, right next to night club and full of rowdy drunk people, with hoons going up and down the road. It's like sleeping next to Bathurst raceway. Didn't get to sleep til 2am

Review 15:Nice comfy bed

Review 16:Perhaps the traffic noise . It didn't keep me awake but did wake me a couple of times,

Review 17:Location to function near queens gardens . Great to be able to walk.

Review 18:The wireless Internet is slow, which makes work difficult when travelling on business

Review 19:Very central location in Shepparton, easy access to restaurants, clubs and the river

Review 20:Car parking inadequate. Cost way too high for such a property. Paid half this rate at another property and got a better room. Noisy. Wouldn't stay again.

Review 21:Location fine.

Review 22:Shower Floor Slippery. A little road noise Police could do a better job, even a camera would catch the hoons.

Review 23:Location, Off street parking. Good bed.

Review 24:Friendly customer service from hotel reception. The most comfortable bed we've found in Shepparton. Disappointed we had to leave early and miss out on breakfast, but excellent upsell.

Review 25:Milk was already open in fridge, pillow cases were dirty, shower head wouldn't stay in one place...had a meal at the bistro, steak wasn't cooked to liking so we politely asked to have it cooked a couple minutes longer, 5/10 minutes later it came back and tasted like cardboard and was as tough as leather.

Review 26:Lovely lady in reception.

Review 27:Next door is a night club labeled "night club" though staff advised me on the night after querying the loud "doof. Doof" music.." its a function room". It ran until past midnight! Also staff called me 2 days prior arriving and requested full payment becuse they were busy. I declined and said ill pay on check in. 1 day prior to arrival they placed the full payment through. When i querried this with staff they said" you said thats fine" Absolutely lies! I dont understand why they charged me beforehand because they were busy. When even if by chance i didnt arrive, they had all my credit card details and would charge me on the day regardless of my stay. Very disappointed. Very poor customer service... Serah

Review 28:Clean room. Close to centre.

Review 29:Well there was no parking near or in front of our room. we have park somewhere. We didn't realize it would end up been a night club so music went on for hours and we need our sleep cause we had ride in the morning. And walls were so thin my husband was kept awake for most of the night.

Review 30:not to much to say

Review 31:Bathroom is a bit dated and tired. Decor a bit 'dark and cold'

Review 32:Bed and room were comfortable. Location is noisy due to proximity to main road. (Unavoidable)

Review 33:Staff were very rude on arrival. Not helpful at all. From our bathroom window there was view straight in from the outside stairs. Meals were very dry not value for top $ meals.

Review 34:No glasses beyond two for beer and two for coffee. Not fabulous for a hotel; especially one in a wine region. Only receiving an hour of free wifi is pretty cheap, especially given the area and cost for the room. Nor did we use the entire hour. It's stretching it a bit to call the view of the room 'over the north courtyard'. It's the car park!

Review 35:Great location. Walk to dinner, breakfast, shopping. Bed was very comfortable. Check-in/out with a minimum of fuss. Nice sized room.

Review 36:I booked thru bookings.com as was a last minute stay over after a business trip to melbourne. Arrived at reception, receptionist a bit unfriendly & robot like. Got given room 22 (for memory) - in the darkest, horrible location - under a staircase with no sunlight visible into room, opened the door & it wasn't made up - looks like the previous tenants weren't too happy with getting the room either, given the state they left it in. Went back to reception, she was most apologetic - which I appreciated. And she upgraded my room - which was also appreciated. The motel is attached to a restaurant - the book in room shows dinner till 9.30pm. As I had things to do, I ended up getting to the restaurant at 8.55 & they said - sorry, kitchen closing - no meals available. Not impressed. Luckily there was a pizza place just a short walk down the street that was happy to serve me. However, even with the above issues, I would stay there again, but I would certainly not take room 22? & I would not believe the paperwork in the room regarding the restaurant. And it would be nice if the receptionist learnt a bit more about interacting with customers. It is a country town with plenty of motels so pleasant country hospitality would make a difference.

Review 37:News pillows would be good a bit hard and none of the outside lights seemed to work was a very dark car park coming back and no outside light working near door

Review 38:Location service quiet room lovely sheets

Review 39:The south terrace room was quite modern and very neat and tidy. Access to the restaurant was easy and the food was great and quick service. A pleasant night overall.

Review 40:a bit tired, place needs refurbishing. mold on bathroom ceiling. 3 out of 4 ceiling lights not working.

Review 41:good size room, good restaurant. food good pricing. great steak.

Review 42:We were facing the main street and plenty of road noise especially as it was a Saturday night and plenty of kids around with their noisy engines.

Review 43:Nice large room, plenty of area to place a portacot.

Review 44:The only thing is there wasn't a microwave to cook popcorn lol And I do not like long life milk.

Review 45:I was in Shepparton for a funeral and feeling I needed to just unwind and chill out. I loved the fact that it was quiet and relaxed. It is not the first time I have stayed here and it wont be the last.

Review 46:Staff were unhappy we had used Booking.com and not phoned. I believed the Wifi was free, but that was only if you wanted 30 minutes, could not log more than one device at a time (wife missed out).

Review 47:Wifi did not worked when I advised the reception, staff member advised she would get someone to look at it & let me know. When I called back over 2 hours later, I was told it had been reset. However no body had contacted me as previously advised & it was still not working. I Also located a loose power point which appeared to be very unsafe.

Review 48:Beds were very comfortable & evening meal at the hotel was delicious.

Review 49:The neighbour's were loud and had fowl language to match was not impressed that nothing was done about this

Review 50:The location enabled us to walk everywhere and our room was comfortable and nicely maintained

Review 51:Short of car parking space. The shower was hot and cold couldn't get right noise from the hotel at night

Review 52:The breakfast was excellent for the money

Review 53:The PEOPLE ABOVE MY ROOM WERE VERY NOISY.... no reflection on the motel, some people are just inconsiderate and ignorant of how to behave.

Review 54:The room was very clean and comfortable, at an excellent price.

Review 55:Pillows were too hard and too large for my liking.

Review 56:Close to shopping hub, very central location. Room very pleasant and roomy. Restaurant provided good service and the food was great.

Review 57:Paid wifi besides that nothing to complain about

Review 58:Clean and tidy rooms Quite Location Price was fantastic And beautiful staff To find a place to stay on short notice was fantastic

Review 59:Paid wifi, not on in this day & age, you paid for the room so why not include wifi & not accepting direct debt visa/Mastercard as credit card, had to leave $100 deposit on room as security.

Review 60:Excellent location, very clean, everything you need for a couple of days stop over, even a pool, staff helpful & polite, great location central to everything & good parking area.

Review 61:These days we like to spoil ourselves with a 4 star room when travelling. The dark brick walls and 1970's bathroom was not 'luxury' category.

Review 62:Location was walking distance from main action. Room was neat and clean.

Review 63:a safety blue overhead light was on in my room all night, making it hard to get to sleep. It was off in the morning when I woke up. Room 20.

Review 64:Central location, attached restaurant, pool and internal parking

Review 65:Squeaky doors could be easily fixed with a little maintenance.

Review 66:We were here during a hot spell of weather, and unlike almost every other motel we've stayed at, the aircon unit actually worked, quietly, giving us a good night's sleep. The bed was comfortable also.

Review 67:Lack of a plate or 2 for the kitchen facilities. There was a toaster, but no plate to put toast on.

Review 68:It was comfortable, spacious and quiet - hardly any street noise.

Review 69:Staff didn't offer wifi - do u have to ask for this service !!! Had problem with key in lock had to find staff member to open door apparently on u know how it is easy

Review 70:great hotel with good facilities. it is connected to a pub with great food and a good place to have a drink. it also has good facilities for a punt on the horses with a great TAB.

Review 71:Not greeted in a friendly manner and she argued I only booked one room when I had booked two. Didn`t apologise when she said 'OH'they have changed these forms. Also she didn`t know where the laundry was. Cars dragging up the main road.

Review 72:Very comfortable room and relaxed atmosphere.

Review 73:Too much light in the room for me to sleep easily: (the ceiling light fitting glowed in the dark after turned off, and the bedside phone had a back-lit digital phone display)

Review 74:The staff member who checked me in was very accommodating and helpful. I wasn't looking for anything fancy, just a place to sleep for the night, and this room fulfilled that requirement moderately well.

Review 75:Absence of microwave, bread and butter plates and knives, no tea towels either. We stayed for 2 nights and thought at least a tea towel could have been provided.

Review 76:30 minutes of free WiFi is a bit mean in 2014. Hotels/motels should allow a reasonable amount of free WiFi (most do).

Review 77:Good location, good breakfast available (Continental was a reasonable cost).

Review 78:The location was excellent, the reception staff friendly and helpful, and the facilities wore most comfortable. I would recommend it to others and would look to stay there on future visits to Shepparton.

Review 79:Traffic noise, Airconditioner did not reach whole room. no heating in bathroom. Cigarette smoke was drifting in from somewhere.

Review 80:Bed comfortable, room clean, having Bistro on site was handy

Review 81:Unfortunately loud, drunk men in room next door 12 midnight till 2am, and myself and my mother kept awake. Had to deal with them myself, as no staff answered phone. Still waiting on result of investigation, as I expect the neighbour's company to pay for our room that night, Outside stair wells need cleaning.

Review 82:Clean motel room, effective air conditioning and electric blankets on beds. Walk to centre of town and free parking close to room. No road noise heard from our room, which was handy after long and exhausting flights and drive to get here. And 30 mins free wifi. Appreciated info from front staff regarding Drs nearby for unwell mother.

Review 83:No microwave in room or cutlery even though a toaster was provided !! No mention of LOUD music on Saturday night in bar area directly impacting on sleep (none !!!) in my south facing room (54)

Review 84:Location, Clean room, nice bathroom facilities.

Review 85:Nothing

Review 86:The staff was extremely helpful , we travelled from Sydney and became lost but the reception staff were excellent in helping us find our way overall all if the staff we very accommodating . We were very impressed with everything .

Review 87:I prefer a ground floor room, but needed to climb the stairs here.

Review 88:Good value for money. Friendly staff, good food. Amenities well appointed, everything in working order.

Review 89:everything great

Review 90:staff unbelievably brilliant. resort style facilities. we had a great time

Review 91:Value for money, cheerful, hotel with great facilities - free hot chocolate and laundry to catch up with your washing

Review 92:The room was quiet and quite cool without the air conditioning on in Shepparton hot weather

Review 93:Good value in a good central location.

Review 94:The spa

Review 95:Would of liked a pen in room, Notification in room of what happening for night eg. new years.

Review 96:Cleanliness of room, service in bistro

Review 97:The weather

Review 98:The comfort in the room

Review 99:cleanliness was disappointing. Pillows had very strong "man smell"

Review 100:Great location. Easy to find

Review 101:Standard of facilities had dropped markedly since I last stayed here - ie taps had no tops in basin

Review 102:Sofa bed

Review 103:Maguiers

Review 104:roomy accommodation. lots of space.

Review 105:A little noisy, could hear the door banging late at night as they need a bit of force to close.

Review 106:Good location, easy parking

Review 107:Friendly helpful girl on reception. ..upgraded the room without asking.

Review 108:NONE

Review 109:FRIENDLY STAFF GOOD RESTAURANT GOOD VALUE BREAKFAST COMFORTABLE ROOM

Review 110:Low quality of the room

Review 111:Close to the city

Review 112:Room was not as clean as my last visit.

Review 113:Location is great and booking was easy

Review 114:Very poor water pressure in shower - needs urgent attention.

Review 115:Good location and very good dining facilities.

Review 116:Shower kept going from scalding hot to freezing cold in Room52

Review 117:Room great nice and clean

Review 118:The room was clean and tidy, the location was good for the purpose of our stay. There were choices for dining in the vacinity.

Review 119:thin walls, sound travelled too well for our liking. no sleep on second night due to party on the balcony

Review 120:location, ease of check in

Review 121:Noisy at night, with revellers from the Teachers' Games being held in Shepparton

Review 122:Clean and basic in a good location.

Review 123:no working clock or radio

Review 124:location

Review 125:Nil

Review 126:Friendly staff

Review 127:in-room breakfast not available on weekend

Review 128:clean tidy and convenient - happily stay there again

Review 129:great location friendly staff very clean

Review 130:Everything we required was catered for. Impressed with facilities and staff

The Fine Print

Please note if the guest is paying cash,Quality Hotel Sherbourne Terrace requires a security deposit of $100 upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.