La Kiva Hotel and Conference Center

La Kiva Hotel and Conference Center descritpion
An indoor swimming pool and free wireless internet are offered at this Amarillo hotel and conference centre. The property is located less than 1 miles from American Quarter Horse Hall of Fame.
La Kiva Hotel and Conference Center has guest rooms with a cable TV and a coffee machine. Each room has a private bathroom and ironing facilities.
At La Kiva, you will find a 24-hour front desk. The property offers free parking.
Rick Husband Amarillo International Airport is approximately 5 miles from the hotel. Downtown Amarillo is within 7 minutes' drive.
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They speak 3 languages——La Kiva Hotel and Conference Center's staff speaks:Spanish,English,German
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Facilities of La Kiva Hotel and Conference Center
Pets :Pets are allowed. Charges may apply.
Activities :Fitness Center | Hot Tub | Indoor Pool | Game Room | Nightclub/DJ
Food & Drink :Bar
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Vending Machine (drinks) | Vending Machine (snacks) | 24-Hour Front Desk | ATM on site | Laundry | Daily Housekeeping | Meeting/Banquet Facilities | Fax/Photocopying | Souvenir/Gift Shop
General :Newspapers | Non-smoking Rooms | Facilities for Disabled Guests | Elevator | Heating
Languages Spoken :Spanish | English | German
Reviews for La Kiva Hotel and Conference Center
Review 1:Staff unfriendly,soda machines, elevator, outside knob broken, says no smoking maintenance smoking in bldg, free breakfast isn't free if you order from specific websites. Outdated!!!!!
Review 2:Everything!! The pictures are very deceiving...FALSE Advertising!!We immediately checked out after checking in and we stayed atanother hotel!
Review 3:It was awful! We found roaches and a brown recluse spider in the shower!It smelled like a bar when it was non-smoking! The sheets had not beenchanged...the door didn't close right! Really unsafe!
Review 4:They put me on the back side of the hotel and the parking was bad. They have several people that live there weekly. The bar was packed and the parking lot was full
Review 5:I didn't like the bed bugs, rats or the spiders in my room. I also didn't like the fact that they don't clean the rooms or change the sheets AT ALL!!!!!
Review 6:Nothing!
Review 7:The place was a bit out dated decor wise. The beds were real hard softer beds would be a awaome improvement.
Review 8:The pool was great for the kids and the price was good for the rooms we had.
Review 9:Everything else. The first non-smoking room reeked of smoke. The next room was filthy. The whole night I worried about bugs in the bed. The carpet was nasty, the bathroom and tub looked as if it has never been properly cleaned. There was rust and grunge around the A/C intake. Part of the ceiling was buckled and peeled paint. The bed felt as if it were 20+ years old or picked up from a hotel that had thrown out all the old beds. If I could have gotten a refund, I would have slept in a box under a bridge and had a better night's sleep.
Review 10:Hot made-to-order breakfast.
Review 11:Cockroaches in room, the water was not working for an hour at night, the abandoned cars out the back make it look a little dodgy and the cook at breakfast was rude, he just assumed that my wife was ordering for everyone and when I placed my order he wanted to charge me for it.
Review 12:The lie about running my card and it being denied so they can charge a50 dollar fee at check in. The first room did not have hot water. Thesecond room the carpet was sticky dirty, plumbing issues, the mattresswas so old it was sunk in in the middle. I had for got something in theroom and called back within an hour after check out, to find the itemhad disappeared. The staff was rude and no amount of money nor free willbring me back to this hotel. Oh and make a note, you cannot stay in thishotel without every person in the room having an id " just in casethe police come out, they have to know everyone staying in thehotel" . That alone tells you how bad this place is. I do notrecommend this hotel to anyone!!!!
Review 13:The fact that the jacuzzi hot tub by the pool worked even tho it isnasty dirty around the edge and needs serious cleaning.
Review 14:Everything looks nice on the outside, but the room was terrible. Found a cockroach within 5 minutes of being in my room. Shower didn't work well, and the hot water was fidgety
Review 15:The staff were alright, but nothing more than just people there to get the transaction over as quick as possible.
Review 16:Arrived late at the room that we reserved and found a pocket knife in the bed that was partially made. Candy wrapper on the bed and cigarette buds in the trash. Checkout was before 11 and housekeeping knocked on the door at 8:30.
Review 17:Stayed on 3 separate nights. Three different rooms. Only one had a coffee maker, two had refrigerator & microwave and one had no microwave, no refrigerator and no coffee maker.
Review 18:Good breakfast. Quiet. Coffee in the one room that had coffee maker was good. Decent price. Good beds.
Review 19:Beds are worn out and pretty sure we had bed bug bites... NOT COOL!!! Carpet was dirty. Just didn't have a very clean feel in general!
Review 20:The in house bar and the breakfast
Review 21:Disgusting. Hair in The shower and there was a dead bug on the bathroomfloor. Room smelled musty and I got itchy just lying in the sheets. Weonly stayed here because it was $50 and every other room in Amarillo wasbooked as we were driving through to move across the country.
Review 22:When we checked in lady was rude we had no ac working only thing enjoyed was the breakfast the man and lady was very nice at breakfast only nice people to us for our stay
Review 23:Horribly loud Country music blaring from adjoining bar till well after 11pm followed by hip hop dj. Ironic being that they have posted "no noise after 10pm" all over the check in desk
Review 24:Bed sizes were great
Review 25:The game area sucked. 2 of the games took our money. I also didn't like that my children couldn't be out there playing with out me. The staff was a little rude as well.
Review 26:Everything. This place was disgusting. We couldn't even stay it was so bad. We walked across the parking lot and got s room at the Sleep Inn. It's not been taken care of or updated in years.
Review 27:Nothing
Review 28:It was so outdated and smelled like an astray and woke up to find a cockroach on my wall only way I felt comfortable sleeping there was by spraying disinfectant spray all over the room.
Review 29:I liked that it had an indoor pool, hot tub and a bar so if I wanted to take a little family outing I could take the kids to the pool and later have drink with my husband.
Review 30:Dirty sheets, walls were dirty (bugs smashed of walls, lipstick or something red smeared across wall), lamps dirty, bathroom was questionable. Someone was shot outside in the parking lot the night we stayed there. This place needs alot of maintenance done. Housekeeping is NOT doing their job.
Review 31:Staff was friendly. It just took a long time to get help.
Review 32:The vending machine stole our money. But we did get some items. The pool table would keep the ball if you scratch. But the kids still played. The staff seem very apathetic about everything. The side we were on, you could hear traffic on the freeway, but that didn't bother us.
Review 33:Loved the hot tub and indoor pool. It rained all weekend and the kid liked being able to swim. The few video games that worked. The hot breakfast(eggs, sausage, hash browns, toast, coffee and orange juice) everyday. Some days it was great and other days the eggs were runny, no sausage. Have to get there early. The room was relatively clean and very spacious.
Review 34:This place is filthy I think the staff is cooking meth they are very rude. The mist charge my credit card and tried to blame it on me then he held me hostage until they were able to correct the issue which took 6 hours. I went to get ice in there was no ice in the ice machine it was literally full of garbage then I checked the other for ice machines in the building and all of them were the same way. There are cockroaches we saw mice there were bloody bandaids in her bed it was absolutely disgusting hair all over the toilet hair all over the bath tub. One of the worst places I have ever paid to stay at
Review 35:No in room coffee, no hangers, no cups, furniture broken, no handles onnight stand, no shower or sink drain plugs. Room was also dirty. Triedto complain at desk but staff said I could wait until morning and speakwith the manager. Worst stay in any hotel we have ever encountered.Never again!!
Review 36:Location
Review 37:The lobby felt like a terrarium and smelled like chlorine from theindoor pool! Still, took a smoking room to be on the side away from I-40and it did not smell of smoke.
Review 38:The price and location were good. The place has seen better days. Iliked entering my room from indoors as I was traveling alone.
Review 39:The first room's AC didn't work and we had to move. The second rooms AC took awhile to cool of the room. Outside the room was extremely humid and the pool was overtaken by families whose children were not wearing the proper pool apparel and had soiled themselves. Pool area was filty. We did not use!
Review 40:Breakfast was nice.
Review 41:Hotel is old and we'll keep. Needs some painting & TLC. Hotel has doors to the outside & doors into the lobby area. We had an upstairs room on south side of hotel. I40 side and had to listen to I40 traffic all night long , noise coming thru exterior door.
Review 42:The property should've condemned. I have seen better mattresses out at dumpsters. Everything is dirty and disgusting. All employees are rude because all they get is complaints.
Review 43:Nothing, absolutely nothing! I wouldn't want my worst enemy to stay at this dump and I have pictures to prove it.
Review 44:Fountain was empty. Would like to see it going. No coffee in room, just a pot and plastic cups. Someone's old soap in soap dish but rest of room clean. Elevator hasn't been inspected since 2012 but ran smooth and has glass back. Pool table has no balls ate my money and so did 3 arcade games and another 2 did not work at all. Breakfast needs more drink options only orange juice and coffee. Manager walked up and put a guy not a guest in Tony of us to order breakfast. I'm guessing he was manager, maybe owner. Same guy seemed less than hospitable when told about pool table and games not working and balls missing. Pool has to much chlorine giving I it a cloudy appearance. Outside room doors do not unlock with room card. Beds sunken and old.day desk older lady very short and borderline rude but for the price and considering similar options, a good deal.my 5 year old loved it, though.
Review 45:It was my son's birthday vacation. He loved the atrium and pool/hot tub. The room was big and decore gave that old western high class vibe. Breakfast was good. Actual meal! No junk! Night desk employees nice and accomodating. Great location. If book online, good price. Would love to see this place taken care of and brought back to its former glory.
Review 46:You walk into the lobby and it smells like someone has been chain-smoking in it for the last 10 years. There was no pleasant smile with a "welcome" from the staff. We booked two rooms due to the fact we have 5 children and they were booked on separate floors. The beds were awful. In my room the beds were hard, and in my husband's room, the bed was sagging in in the middle as if it were a 15 year old mattress that never got flipped. I would not recommend this hotel to anyone with children, allergies, or who expect to get a bed that will offer them a good night's sleep.
Review 47:Bed was not comfortable. Air conditioner leaked water and the staff didn't care. They put a bucket under it. Do NOT stay here!
Review 48:Nice location but that's it!
Review 49:The room just needed an update/ remodel. But for the price it was a welcomed stopover, the bed was comfortable, and in a good location.
Review 50:The arcade games, pool, and hot tub was nice after a long drive. I didn't get to try the bar but a drink to relax with did sound nice.
Review 51:The pool was cold and nasty, the room ac did not work after being moved to 3 different rooms we finally got one that worked, the room stunk and the staff walked around smoking everywhere motel should be condemned. Do not stay here keep driving
Review 52:nothing
Review 53:The hotel is in dire need of maintenance. I'd call it's current condition as "faded glory", it must have been great in it's heyday. Still, for $55 a night, I consider it a great deal. My only real complaint is the bed. I had a King Room and the bed sucked big time. Still, for $55 I consider it a good deal.
Review 54:Wonderful atrium and indoor pool. Didn't try the bar/lounge but it looked like a good one. Just a couple of miles down the road from the Big Texan Steak House, a "must see" in Amarillo. The room was okay. The cooked breakfast in the atrium was excellent.
Review 55:Room was dirty, not vacuumed, bathroom toilet was dirty, smelled funky. Bathroom door wouldn't shut. Wouldn't recommend for a family.
Review 56:Price, location, staff friendliness.
Review 57:My daughter got bite marks all over her body it smelled I asked for downstairs they gave me upstairs in a room that had been smoked in and the bedsheets did not look clean then when I asked about the second floor they said oh I don't know that's where they put you I also asked for a pullout bed for my baby they said they had one and never brought one
Review 58:It was so run down. The toilet wanted and the shower looked so bad we didn't take one. We were so tired we just layers on the bed and tried to get some sleep.
Review 59:We were very tired and needed a place to rest. It was next to the Cracker Barrel so we took it.
Review 60:No hot water sunday morning. When asked about it Manager was rude. "I CALLED THE PLUMBER" was only response. When asked for credit for next stay answer was I cant do that. Stay next door is my advise.
Review 61:Location next to c&w bar was great.
Review 62:First lady that booked us in was very rude but later spoke with a younger lady that madr everything alot better.
Review 63:Cheap clean and has a place to have a drink with out driving
Review 64:Ac didn't work in room it was hot in there thank god it was a cool night and the mattresses have plastic over it and they were uncomfortable to sleep in
Review 65:Convience of rooms to any part of hotel
Review 66:Beds were bad. Our first room the bed was broken. 2nd room hadn't been cleaned. The 3rd room was a room to sleep in. The pool was FREEZING!!
Review 67:location
Review 68:We were assigned a room on 2nd floor which was ok as there was an elevator once inside the bath sink was full of dried puke we were given another room and bath light did not work ,informed front desk and they fixed it.my wife is an avid walker and the tread mill did not work
Review 69:Great free breakfast cooked to order
Review 70:A bit dirty, dusty, and old inside and out. 19in tube tv. Building needs upgrading all around.
Review 71:Quiet, indoor garden/courtyard design. Indoor pool and hot tub. Complimentary fresh cooked breakfast. Friendly staff. Onsite guest laundry.
Review 72:The staff is rude and there so much trouble to work around its not worth the 100$ deposite and the room ontop of it. They were extremely disrespectful qnd i ended up spending 200$ more than what i orginally gave booking.com
Review 73:But this last visit he put me in a room that was awful, mattresses were gross and looked like bed bugs and walls was coming apart, carpet filthy. Would not stay in this room again ever!
Review 74:I have stayed in really good rooms with new mattresses and nice
Review 75:The minute we walked in the room we were shocked at how outdated this hotel is. It's completely in need of a good remodeling. At least the basics: a new paint job, new faucets, and new tv's (not from the 90's) with actual good reception. The entrance to the hotel is beautiful...too bad the rooms are in great need of care..:(
Review 76:The breakfast provide in the morning was good, and the person serving the breakfast is a very friendly fellow.
Review 77:The water in hot tub was too strong with chlorine or chemicals. We couldn't enjoy it. We told 3 or 4 people and finally the night before we left it was a little better. We still couldn't turn jets on though. Made our eyes burn. Also the wifi only worked off and on. The king size bed was hard as a rock. The full size bed was ok. We stayed in room 100.
Review 78:The price off booking.com. The breakfast and the bar.
Review 79:People where smoking in non designated areas, needs lots of cosmetic work in rooms, pool area, and hot tub was not even warm and pool was cold. The rooms where not clean!! One of our rooms, the bed sunk in in the middle. Not a little but a lot!! The floors are stained with black substance all over the carpets, the curtains where falling down and had dust layered on them. One of our dressers was missing draws. Someone jumped above us and the heater sparked and came on by itself. The only thing saving my trip was the people I got to see.
Review 80:Friendly staff but I did wait almost 20 mins when first arriving without anyone behind the desk.
Review 81:The poool was so cold my kids could not enjoy it at all and the hot tub was not as hot and there is no towels for the pool and I requested extra towels but didn't get any
Review 82:Didn't tell you to get swimming pool towels at office,bed sheets were dirty, staff were rude, 3 ice machines were broken and it didn't even have an out of order sign
Review 83:The hot tub
Review 84:The room (suite) we had needed allot of work especially the bathroom. The outside entrance door didn't open, they did come fix it though. The carpets need to be replaced!!! Need flat screen tv's . The morning clerk could use some training on how smile & be more courteous.7
Review 85:The hotel itself is a great hotel, especially considering the building has got to be at least 30-35yrs old. The breakfast was a real nice thing.
Review 86:The guy let me check in several hours early since I got there was to early and had small children I offers to pay the extra rate and he told me that would not be necacerry the next morning I got an email from the manager saying I could either pay for another full night or leave he didn't care what his employee told me he just got really rude and demanded more money or to leave. I wouldn't have mind paying and I did but there is no need to be rude and then to not honor what your employee told me earlier that morning when I checked in. VERY RUDE MANAGEMENT!!! I will never stay there again!!!!
Review 87:It was close to everything we wanted to visit while we where there and the breakfast was hot and good
Review 88:Front desk staff daytime on Saturday is the worst I have encounteredanywhere and the person cooking the breakfast was extremely rude to thecustomer ahead of me. The room I was given was not ready to rent,missing wallpaper, a cover on the bathroom light and major painting andmodelling issues. It was what I would have expected from a roomrate of$20.00 or less.
Review 89:The lounge. Pretty much nothing else.
Review 90:That they weren't willing to accommodate me for more money even after I informed them I am highly allergic to cigarette smoke and the room smelled like an ashtray.
Review 91:Not one thing!
Review 92:the Tv channels were snowy on the lower channels. The channels I watched came in clear.
Review 93:The location was easy to find and get to from the Highway. There were a few areas that showed wear but the place was clean and set up nice. The eggs at breakfast were cooked when you ordered that was great. I would recommend this place and will stay there again when in the area.
Review 94:Everything else was terrible, bathroom ceing leaked, floor soaked, locked out of room for 3 hrs, till I the guest used the hotel tools to get in my room.. 2 am I got my things and went to another room. Lady at front desk acted as if it was my fault.. I grabbed breakfast on the way out
Review 95:Hot shower
Review 96:Need maintance, main light spend several minutes to turn on and next day just blink lightly but did not turn on. TV remote controler was missing one battery and after replaced did not work.
Review 97:confortable, great and very kind staff. great location. Quite place .
Review 98:Missing tiles in our shower area-4 of them. New paint an some minor updates would be great.But would still stay here.
Review 99:Loved the freshly cooked breakfast and the cook was so nice and full of helpful information. Great and easy connection to WI-FI.
Review 100:Value for money. Good facilities including indoor pool, spa, lifts to all floors, bar, restaurant and a hearty breakfast. A lot of charming features but a little run down. Good access from the interstate and a large free car park.
Review 101:An error in our reservation was noted upon our arrival but resolved. The room carpet was filthy with a large area that could have been anything from old blood to fecal matter or who knows what & frayed & torn in spots. The door to the outside had a lever lock that had been sloppily affixed, weather stripping loose & coming off the bottom, bathroom door had a hole apparently punched in it, the furnishings were shoddy & looked like they came from the dump. A number of handmade signs (on regular paper) were posted throughout indicating the hotel was a place where non-guests illegally used the facilities (pool, spa, etc.) Hallway between old section & new (?) was not clean, landscape in back non-existent. We weren't financially able to find another hotel & disappointed in what was advertised & looked to be a very nice facility.
Review 102:The spa was nice.The entry way, lobby & open area (atrium) were quite nice & showed evidence of being a beautiful hotel at one time.
Review 103:Room was very dirty, all of the towels were wet and several were dirty, the overall facility was in very poor condition. Shower was rusty and the toilet/sink was dirty
Review 104:On the highway
Review 105:It may be a little tired and in need of a bit of tlc, but was clean and friendly, had all the facilities that you need - nice pool, hot tub, elevators, game area, bar, good hearty breakfast and good wifi.
Review 106:Now here is the real story. This was the worst place ever, I had avoided even writing this review, however I received a notice that this was my final chance. The pictures were very deceiving. If all your looking for are good pictures please just look. Upon arrival there where police removing a guest. Which should have been clue one. I proceeded on, when I got in the room it was worst than the rooms on Coming to America (its a shame what happen to that poor dog). The room had a front door and a back door (negative ghost rider). The outside knob to the back door which lead to an eerie parking lot was gone. The front door trimming had been replaced. How did I know, well because they didn't take the time to paint it, so it was a different color from the rest of the trim. There were stains in the bathroom sink where someone had been burning or putting out cigarettes. The ceiling was missing in the bathroom over the shower/tub btw that had a constant drip. There were stains on the mattresses, the furniture and the floor. I could not believe that the city hadn't coded this building for several violations. Now lets make our way to the ever so nice game room. Hahahah NOT! The games were ancient. You could barely see the screen. The pool table didn't have balls or sticks available. Where breakfast was served the tables look like visiting rooms on Sons of Anarchy. They were rectangle and could only seat two. I refused to eat or stay there. It really dampened my stay. It was more than a please to leave.
Review 107:I like the pictures that made me believe I was going to be in a enjoyable environment. That was it and that was all.
Review 108:This is the worse place you could possibly stay! Save your money go else where! First night we saw a mouse in the atrium. I got but by bed bugs and had a severely stiff neck from the lop sided mattress! I noticed there operation license for the elevator was also expired over a year old! Very scary place to lay your head!!
Review 109:Absolutely NOTHING!
Review 110:Ice machines were not worki g.. ac didng work n first room we were in. Had to ask for more towels 4 times. Vending machines would only take quarters or credit card.
Review 111:Kids liked the pool. The bar is nice to have near ur room.
Review 112:Pool closed to early. Long night pf driving my girl n I wanted to relax in the pool
Review 113:The fairs were good. The attached bar and grill were great. Stayed one begining of trip and enjoyed it so much, booked room there on way back thru for another night of excitement
Review 114:As soon as I walked in to register for my room the smell of smoke hit me in the face. It turned out the manager was smoking inside his office! The pool was ice cold and the hot tub was even colder. The ceiling tiles above the pool were busted and hanging down. It looked like at any time they would fall right into the pool. My room was dirty and the carpet was sticky. The bed sat on a box spring and the box spring sat on the floor. The couch was all stained and smelled really bad. I HAD to take a shower what a joke. The hot water lasted 1.5 minutes then I had to turn the cold water all the way off and the hot all the way up and it was still cold. The towels were old , small, and stained. I slept with all of my clothes on and left as soon as I could. I did not eat the breakfast I can only imagine how horrible it was base on the hotels standard of high quality. At least my truck did not get broke into.
Review 115:LEAVING! !
Review 116:Room was filthy! First thing my daughters sippy cup leaked some water on the sofa and when I grabbed a white towel to mop it up I noticed it was then brown. My 2 year olds bare feet were black after only 20 mins of running around the room the carpet was so bad. The back door to our room would only stayed closed with the flip lock as the door knob and dead bolt had all but fallen off. Door wouldn't even latch. Toilet had horrible urine stains around the seal on the floor and the sheets were just wadded up on the beds. I had booked two nights and needless to say we checked out first thing the next morning. We used to stay in this hotel at least a couple times a month and it was great years ago....but we will NEVER go back!!
Review 117:The atrium and pool area are nice and staff was very understanding and friendly when we wanted to check out early
Review 118:Whole experience
Review 119:Staff so unfriendly. I will never return
Review 120:Room was clean
Review 121:Needs updated and some repairs
Review 122:Clean and quiet
Review 123:No microwave anywhere
Review 124:Layout and breakfast
Review 125:The bedding still had hair in it.under the sofa and back of entertainment center was not vaccumed.
Review 126:Like the paintings. POOL.?? ARCADES. ??
Review 127:The guy who helped us was very rude and over charged us and refused to refund the money no cameras and our car got broken into
Review 128:It us very run down ?
Review 129:Great place ❤️
Review 130:It was very poor in alot of things. Like: staff,rooms,pool,food,wifi and others.
Review 131:I liked the location
Review 132:Bathroom not very clean. There was grit (sand?) in the tub and all around the sink.
Review 133:Price.
The Fine Print
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests under the age of 21 can only check in with a parent or official guardian.Please note that, for guests who live within 49.7 miles of the hotel, a deposit of USD 150 must be paid on arrival. This will be returned at check-out, subject to a damage inspection.Please note that if the credit card provided at booking is invalid, the property may charge an additional USD 25 processing fee. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.