Four Seasons Vilamoura

Four Seasons Vilamoura descritpion
Featuring a lagoon-style outdoor pool and a spa, this Vilamoura resort provides bright and spacious apartments with balconies overlooking the palm garden. Airport transportation to Faro Airport can be arranged.
Four Seasons Vilamoura overlooks the Pinhal, an 18-hole championship golf course with a putting green, driving range and Club House. The resort provides a private entrance to the course. Free Wi-Fi is available in the bar and lounge.
With a complete kitchenette, all studios and apartments at Four Seasons Vilamoura are decorated in a modern style with soft colors. Each includes a private bathroom with a bathtub and shower.
The Four Seasons restaurant serves open buffets and dishes indoors or on the poolside terraces. The restaurant offers Brazilian, Italian & Portuguese theme nights, and freshly-caught fish for lunch.
Live entertainment is organized on a regular basis. The pool bar provides refreshing drinks, and a take-out service for in-room meals is available.
Recreational facilities include a heated indoor pool, a hot tub, and a sauna. Various beauty treatments can be enjoyed at the spa, and guests can work out at the gym. For children, there is a wading pool, playground, and a Kids Club.
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The staff speaks English——Four Seasons Vilamoura's staff speaks:Portuguese,French,Spanish,English
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Facilities of Four Seasons Vilamoura
Outdoors :Outdoor Pool | Grounds | Terrace | Sun Deck
Pets :Pets are not allowed.
Activities :Pool Table | Ping-Pong | Sauna | Fitness Center | Spa | Massage | Hot Tub | Indoor Pool | Bicycle Rental | Game Room | Library | Playground | Karaoke | Entertainment Staff | Kids' Club | Evening Entertainment
Food & Drink :Restaurant | Bar | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar
Internet :WiFi is available in the hotel rooms and charges apply.
Parking :Free!Free private parking is available on site (reservation is not needed).
Services :Car Rental | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Currency Exchange | Baggage Storage | Concierge Service | Lockers | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Daily Housekeeping | Business Center | Fax/Photocopying | Hair/Beauty Salon
General :Paid WiFi | Newspapers | Safe | Shops (on site) | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Designated Smoking Area
Languages Spoken :Portuguese | French | Spanish | English
Reviews for Four Seasons Vilamoura
Review 1:Our main bad experience was discovering after we arrived that we would not be able to access the bar for a drink after tea-time on New Year's Eve. Imagine our disappointment after travelling from the UK to celebrate New Year abroad in Vilamoura to find out we couldn't even relax and enjoy a drink at our own complex! We were aware of the Gala Dinner prior to booking but had decided not to book and pay the 119 Euros per person as we were not keen on the menu, but assumed we could still access the bar area to purchase and enjoy a drink along with other guests staying at Four Seasons on New Year's Eve. When we checked in we were given a note along with the weekly entertainment programme which explained that the restaurant and lounge/bar area would be closed off to everyone from a certain time in the evening for the Gala Dinner. The previous evening we called by reception to see whether there would be anywhere else available within the complex for other guests who were not attending the Gala Dinner to have a drink, but were advised by the receptionist that there were no other arrangements due to staff availability and that guests not attending would not be able to access the bar/lounge and would also have to gain entry to their apartments via the side road as the reception would be also be closed off. This was the first we had been told about these arrangements and would not have known had we not bothered to ask. The following day my mother-in-law asked reception whether all the 200 people attending the Gala Dinner were in fact guests staying at Four Seasons and was advised that yes they were, however we had definitely not seen that many people wandering around the complex during our 7 night stay, so she pursued this conversation with other senior managers in order to confirm this.
Review 2:Our two bedroom apartment was clean and spacious, and well equipped, although the mattresses were uncomfortable. We enjoyed using the indoor heated swimming pool and Jacuzzi especially as it rained on a few days during our stay. The buffet breakfast was nice enough and a good selection but it would have been better to have more than one hot drinks machine especially when the machine broke.
Review 3:The indoor swimming pool could have been a little warmer
Review 4:the staff wanted us to have a good Christmas and New Year, they were enthusiastic and always had smile, they all went the extra mile to make sure we had an excellent experience.
Review 5:Staff have pride in where they work. Every possible item was attended to in a very timely manner. Our comfort and pleasure was utmost in their minds. Staff appear to be there for years.
Review 6:Can be a bit noisy at night with people returning late from an evening out
Review 7:Staff were friendly and helpful, Restaurants on site were excellent. Indoor and outdoor pools good kids club. Convenient for the marina and the Algarve in general
Review 8:Excellent hotel with brilliant resources. It was clean and staff were extremely friendly and accommodating. Food was lovely and they were excellent as my wife is gluten free and vegetarian.
Review 9:We prewarned via emails about allergies yet had to have same conversation at every meal and sort stuff out every day. They were very unprepared- once a meal was produced it was great but annoying having to wait and repeat ourselves every time
Review 10:Very easy to get to, the little train was very convenient, Staff helpful. 18 month old loved it - he was noisy (happily so) and we weren't made to feel uncomfortable about it! Beach pool Great for little people!
Review 11:We only had dinner one evening, service was excellent, but the food itself wasn't to the standard we were expecting. Pretty uninspiring in summary. We choose to eat elsewhere for the rest of our vacation.
Review 12:The staff were extremely welcoming and friendly. The pool area and surroundings were beautiful, fantastically clean and well maintained. A 100% recommended hotel
Review 13:I liked everything however evening entertainment can be better.
Review 14:The staff including the cleaners....everyone extremely kind and helpful. The apartment.. the indoor pool.
Review 15:I didn't like the dated decor and room style.
Review 16:My Family and I stay in 5 star accommodation quite regularly. In my opinion I don't share your rating of 5 star for this particular site. I also question the naming of the site .... Four Seasons ? This is quite misleading as I was under the impression that I was staying at a four seasons resort ? I suggest this is made apparent when booking to avoid any disappointment.
Review 17:Nothing!
Review 18:Thoroughly enjoyed my stay - very friendly, efficient staff, everything spotlessly clean, the studio was very well equipped and the facilities of a high standard. Food in the restaurant was very good value for money
Review 19:Temperature of pools too low. Checkout time on dot of ten am.
Review 20:Cleanliness and amenities of apartment. pool areas v spacious and well maintained. Close to old village for bigger choice of restaurants. Comfortable beds. Daily cleaning superb. Complimentary fruit skewers around pool very nice touch
Review 21:couldn't find our transfer driver at the airport when we arrived so ended up getting a taxi. Then on check out advised that we still had to pay half the price of the transfer as the driver was still sent.
Review 22:sun loungers had comfortable soft cushions; lots of space at poolside; apartment cleaned on a daily basis; great facilities to cook in- everything from candles a tablecloth to dishes
Review 23:Paying for towels, led to believe the marina was closer than it was. The food was not very good - even the pizza. not awful just not great.
Review 24:The pools, the staff, comfort and size of our apartment,
Review 25:The hairdresser talked other ohone the entire time she spent low drying my hair!
Review 26:Excellent food friendly staff. Clean facilities beautifully presented. Just loved everything.
Review 27:4 star facilities but 2 star very dated rooms.. Boiler failed twice. Air Con had only one setting that worked - icy blast or nothing..Shower was an old style mixer tap. Need to take a tourist train to get to beach. Taxis they called were unreliable. Various problems reported with the room were not fixed all week. Very little information given on what else there was to do in the area. The one tour we took through the hotel was advertised as a half day tour but was actually 8 1/2 hours with less that 2 hours actually off the coach seeing anything, half of which went on eating as food was not allowed on the coach. A lot was made of the golf course and resident pro, but if you don't play golf that is of no advantage..The apartments have good support for self-catering but how many people want to go to a 4 star hotel and then do self-catering? The root of the problem is that the apartments are timeshares. The owners don't want to update them as that costs money and reduces their revenue. They are probably designed for the owners to live in during quieter months. They don't serve very well as hotel rooms. For the £200 per night that we paid I would have expected a lot more..
Review 28:Pools and Gym are good.
Review 29:Not the usual vast buffet dinner choice, so we opted for breakfast only as there are so many restaurants in Algarve to try out. Free wifi very limited to bar area only. Check out time at 10am too early!
Review 30:Excellent english breakfast, attention to detail from pool aides, lovely location, useful room self catering facilities, 3 choice of pools (kids/adults) and very helpful friendly staff.
Review 31:Very busy and noisy. Lots of young children. Couldn't get a sunbed on some occasions. Hotel is situated further away from the marina than we thought. We thought it was part of the Four Seasons group and it isn't!!
Review 32:Apartment was spacious and clean.
Review 33:Small area: loud in the evenings very loud and noisy. Breakfast starts very late (I am an early golfer :). Charging for towels etc > would be easier to just add to the room price
Review 34:Location. Brothers taxi service
Review 35:I didn't like decor in apartments just a little dated I didn't like food served on paper plates at pool bar
Review 36:Loved the size of the apartments Liked the area
Review 37:A 15 min walk from the marina . Beds not comfy enough. Long walk from the pool to our room .
Review 38:I loved the helpful and welcoming staff at the hotel, but then again, you are in portugal !:) Great if you're planning a long stay at vilamoura .
Review 39:The hotel itself is a bit dated. The air conditioning in the apartments is very noisy. TV stations weren't working well. We were promised a free meal for moving room but they never gave it to us - we had to remind them and ask for it at check out, which we felt was poor on their side.
Review 40:Staff were very nice and friendly. Pools were excellent for kids. Clean.
Review 41:We had a two bedroom appartment , it was very spacious and well equipped . Plenty of towels etc . We invited family members to join us for a birthday celebration and the staff were very welcoming and accomadating at the patio resturant , thank you
Review 42:The pools were freezing cold - like an endurance test - our kids came out of the water shivering with chattering teeth after 15 mins. Food & drink in hotel was too expensive
Review 43:The apartments were huge and incredibly well equipped
Review 44:Location is fine if you wish to stay in the complex but a long walk to the Marina and other facilities.
Review 45:We would thank all of the staff ,who at all times were pleasant ,helpful and friendly.
Review 46:Petty towel on the sunbed policy which is obviously been installed for a reason but to be told 1 of you had to stay on the beds at all times meaning you can't even have a coffee together!
Review 47:Apartments were huge and spacious with probably the best beds I have ever had in a hotel
Review 48:The airport transfer company , who the hotel advised in their booking forms, did not do the hotel justice.
Review 49:Super facility with excellent staff support. No request was a problem for them. The self catering set up is excellent.
Review 50:Our room was quite dark as there were 2 long walls on either side outside so no sun on balcony either.
Review 51:Staff were very friendly. The self catering kitchen was a bonus and was well equipped.
Review 52:The pools are freezing, the rooms are tiny we had to move the hotel also had no warm water for showers. I mentioned this on several occasions but the general manager didn't seem to care about are custom. I'm not sure what the kids club do as I never saw any entertainment in the pool only a retire show? Not really the most entertaining?
Review 53:No issues but it was a pitty the outside poor was so cold .
Review 54:Everything was great. We could not fi d any fault. Staff were excellent . Appartment was clean and comfortable.
Review 55:They did not provide tea and coffee at breakfast - they just had a machine in the breakfast room which you had to queue up at - which also provide poor coffee or luke warm tea - this is the one thing they could do with changing and should just bring tea and coffee to the table
Review 56:nice pool and good parking near apartemt
Review 57:Our room was next to the indoor pool which had music playing and the jaccusi noise from 6:30am! Request NOT to have app 76 if staying here!
Review 58:Breakfast buffet, area.
Review 59:Restaurant quality and pricing Downtown even around marina area much better value and quality
Review 60:Public pool areas very good and security arrangements very helpful
Review 61:Thought the evening entertainment could have been better.
Review 62:Apartment was huge and had everything you could ever need. In door pool was a great plus as the weather was mixed so we could use the indoor pool despite the weather.
Review 63:poor choice of food - no fine dining Small sized crockery Problem with electrics reported twice, smoke coming from socket Kitchen Worktop stained
Review 64:size of accommodation Kitchen equipment Pool area inc indoor facility Balcony with furniture
Review 65:Anything that wasn't perfect was dealt with by the staff straight away.
Review 66:The pools were beautiful, our apartment was incredible. Nightly entertainment was fun for all the family. The staff were amazing and couldn't have been more patient and friendly. The children loved the indoor pool so they were happy when the weather was bad and they loved the table tennis, playstation and air hockey.
Review 67:The food was limited. For a 5 star hotel I expected a lot more for my money. The staff weren't very helpful when I asked for methods to get to the marina. On our way back the four seasons suttle train went past us so clearly there is a method to get to and from the hotel to the marina.
Review 68:All facilities were great.
Review 69:Jacuzzi tub didn't work :( and couldn't get heat in the bathroom but other than that nice!
Review 70:Loved that it felt like home. Washer and dryer was nice after being in europe for two weeks. Beautiful facitly and very very helpful staff.
Review 71:The apartment was difficult to find first time, indications are not good. There was maintenance work in progress in the public areas.
Review 72:Excellent, very well equipped apartment with parking nearby. Great facilities.
Review 73:Internal traffic from reception and entrance to the restaurant was blocked so people had to use glass doors from outside. Carpark spaces in Garage too narrow.
Review 74:Good space in condominiums, good off season pricing, yet normal 4 seasons quality. Friendly restaurant , but a little bit too small.
Review 75:There was nothing at all to fault.
Review 76:The location was fine, it took about 20 minutes to walk to the marina. The apartment was amazing, very clean and spacious. All staff were friendly and most helpful. I travelled with my family and grandchildren, the indoor pool was an asset for our stay. We will all definitely return. Breakfast was amazing.
Review 77:Staff were faultless and way above the average. Food was really good considering the half board price. The extra effort put in by the staff really shows through in the holiday experience.
Review 78:Location was a bit too far out from the centre/marina area. Also had to pay for wifi in the room. Had a little problem with ants too!
Review 79:Everything about the hotel was good. Staff were very friendly, facilities were great, breakfast was really good.
Review 80:The AC units where a little loud at night. You only have to mention a problem though and they endeavour to correct it immediately.
Review 81:Our stay was wonderful. the room was plush, the cleaning staff where fabulous. And the staff in the dining room where warm and friendly and could not do enough for you.Two incredible swimming pools and a wonderful golf course.With Beauty and spar facilities.What more could you want.!!!!
Review 82:We didn't feel welcome. Didn't even offer is for the new year package. Had to ask about it and not very helpful about information. Also, you'll a receive a letter as soon as you get there with all the rules. Ladies that like wearing high heel shoes like me they do not recommend wearing it because they have tiles in the room. Didn't let us know about the wifi. Got into the room no wifi...called the front desk and was asked to go to the reception and pay 5 euros a day. Got to the reception and then told that the wifi wasn't working at the moment. Also, parking garage is not big enough for all the guest. Checking out took forever. No acknowledgment or anything for the long wait. Will never going back or recommend it.
Review 83:The jacuzzi is small for the relative size of the hotel. The indoor seating area of the restaurant is rather small and feels crowded especially in the mornings for breakfast.
Review 84:We had an excellent stay at the four seasons. The Hotel staff were helpful, accommodating. The Two bedroom apartment was well equipped with warm decor. Waking up to see green fairways of the golf course was great.
Review 85:Cannot think of anything!
Review 86:I have been here several times over the last few years, and I absolutely love it. Four Seasons is spotlessly clean, the staff are wonderful and friendly, and is is extremely safe. I have been going here since my son was 7, he is now 18, and he also loves it and looks forward to going. It is also away from the busyness of the Marina but near enough to walk if you want. Highly recommend it.
Review 87:Coffee / tea - only one machine & not very good. Buffet breakfast limited Studio set well back between high walls Small balcony with studios
Review 88:Room was lovely Staff very pleasant & helpful Evening meals on half board delicious Cooked breakfasts ok but buffet limited Pool Quiteness Evening entertainment good but not intrusive
Review 89:From a woman `s point of view there was no plug socket to put the hairdryer in, near a mirror , luckily I brought my own, but I had to put a pan upside down on a table to put my mirror on, as there weren't many spare plug sockets. Also the reception staff could be better quiet a few times I was kept waiting longer than 15 minutes , to speak to someone , I wouldn't mind if there was a queue, but one time there was no one else waiting at the desk the lady was just on the phone, so I gave up when she didn't even acknowledge I was there the other time there was only one other person in front of me , but that took so long I gave up again, so I think you need to get more than one member of staff on reception at one time.
Review 90:The size of the studio was really good & so were all the facilities in it, & I thought the maid service was excellent, although we thought it was a bit of a waste changing the bed linen so often for 1 week & with it being November, my husband & I would certainly stay at the Four Season again.
Review 91:Only thing i didnt like was it was a bit far away frm Marina.
Review 92:I just loved this complex...food was fantastic abd gr8 value 4 money. Staff were super really really helpful and so so nice. Its like a family there as u get to know everybody so well and just loved the ppl and staff make u feel so at home.will be back 4 sure...
Review 93:Noise from apartment above, allowing little ones to run across marble floors at 6 am was annoying. The out door pool was freezing
Review 94:Ambiance, cleanliness, friendly staff all through the Four Seasons. Lovely a la carte food.
Review 95:Outdoor pools not heated. Even in summer they are for the brave only, in Oct positively chilly. This means that the indoor pool is quite crowded.
Review 96:room, choice of pools
Review 97:Nothing not to like
Review 98:Very welcoming on arrival, excellent apartment (34b) very spacious and comfortable. Outside and indoor pools clean and inviting. Food was very nice in the daytime and staff were friendly and always busy looking after the surroundings. The old village is very nice, with a short stroll to the marina. I wouldn't hesitate to stay here again. Fantastico
Review 99:absolutely nothing
Review 100:Everything about Four seasons could not be falted. Staff were friendly, the resort was immaculate, grounds and pool kept clean and well manicured. The apartment is so well equipped, would certainly go back
Review 101:Nothing bad to say.
Review 102:Staff very helpful and polite. Food was excellent . The apartment and pool area was lovely. We had a very relaxing and happy holiday. Everything you need for a perfect holiday.
Review 103:only thing really was the fact i wanted to cancel the booking but was like 36hrs after the deadline to cancel. and the booking was still over 10 days away but they didnt want to budge and were going to enforce their cancellation charge of the whole trip ..3 nights ..@£500. This for me is unreasonable and even 1 night cancellation charge of £150 is silly. so i ended up going and although i had a good time.. i felt kinda cheated for being there. To be fair was the rules but i dont like being forced into things.
Review 104:The hotel is great staff were excellent the facilities excellent the apartment was excellent couldnt complain at all balcony great location is recluse..you can walk like i did to the beach but its a bit of a walk and at night didnt feel very well lit as its a bit quiet but taxi cost only 8 euro from town center back.
Review 105:Staff were very very professional and friendly. The facilities throughout the hotel were excellent. We had a most relaxing holiday and would definitely return.
Review 106:Attitude of timeshare guests to those guests booking a stay. Thought they owned the place and wouldn't speak. Time of cleaning sometomes was very late in afternoon.Possibly alter time of train in eveming to include a 7:15 journey?
Review 107:First time here. Room ready by 2:30pm. Facilities great. Towels and kitchen linen changed daily. Maid even switched dishwasher on! Little train into town was brill as it was a bit of a walk. Any concerns dealt with efficently by staff.
Review 108:Some selfish holidaymakers secure sun loungers early morning, even though they only want them late afternoon!! Staff need to monitor this more carefully and remove the towels enabling others to find a sheltered space when required.
Review 109:This is a great family hotel - plenty of space in the apartments and a range of good pools and facilities. The location is good, close enough to the Marina to walk to. Great staff attitude, very helpful and pleasant.
Review 110:Some refurbishment probably needed in certain areas but that is a minor issue.
Review 111:The hotels understands that children are as important as adults on a family holiday.Everything you need from a modern apart-hotel. Room facilities are first class.
Review 112:Location is a bit far from marina, more than the 20 minutes stated.
Review 113:Very clean, regular linen change, helpful and friendly staff. Plenty of sunbeds by the lovely pools.
Review 114:The complex as a whole is very family orientated. Great to have the three pools, kids pool, teenagers pool which allowed inflatables and a deep pool. The cleanliness of the pool, hotel and the apartment was excellent. The staff were great. Nice to have the choice of old village and marina close by. Great base for venturing around the algarve.. For young families great to have a fully equipped kitchenettes.
Review 115:Loved the size of the 2 bedroom apartment (as a family of 5 we find it difficult to find suitable accommodation). This apartment was excellent (huge main bedroom with plenty of space for a bed for our 3 year old and a separate twin room for our daughters 9 and 6), so spacious and quiet (overlooking the golf course). Great living area/kitchen and numerous TV channels. Half board option was such good value - great food most nights and such friendly, helpful staff everywhere! The kids loved the pools, especially because they were allowed inflatables in them! Overall, a great place for families to stay and would happily return.
Review 116:Choice of food at dinner. Menu was fine for lunch but rather limited for an evening meal. Location was very nice but further from Vilamoura than expected. Sports equipment on squash court was very poor. A couple of decent racquets and balls would have been good.
Review 117:The accommodation was clean, comfortable and very well equipped with excellent maid service. Pool area very spacious and clean, lots of sun beds-and umbrellas. Liked the complimentary fruit and the way the staff kept the area clean by collecting used cups, etc.
Review 118:For a four seasons resort the service was very poor at the reception. To be charged for use of pool towels is incredibly poor as well. The general state of the resort did not live up to my expectations or other four seasons hotels and resorts I have stayed at previously.
Review 119:The outdoor pool was too cold in July for young kids... ours would not get in.. and so only used the indoor pool. The golf next door was expensive.
Review 120:I liked the resort overall; very safe for young kids. Met lots of very nice UK and Irish people. Good location, food, staff, evening entertainment. I would go again.
Review 121:Terrace for Studio apartment does not have its own loungers due to exterior space limitation.
Review 122:Excellent quality accommodation - even the Studio apartments are of generous internal proportions - with varied entertainment through the week. 'No reservation' policy for sunbeds seemed to be applied fairly. This was our second visit and will not be the last.
Review 123:Very friendly and helpful staff, good food, beautiful pools and hot tub!
Review 124:Good amenities and service. Excellent Food.
Review 125:excellent hotel great breakfast
Review 126:Excellent facilities. Staff are very friendly
Review 127:Excellent location and helpful staff
Review 128:Leaving
Review 129:The greeting that we received when we arrived from all the staff was excellant
Review 130:Liked it all.
Review 131:Good
Review 132:none, except for trying to use the hob in the apartmment.
Review 133:felt secure,staff helpful, New restraunt since last year gave a better choice.
Review 134:Pillows were too thick!
Review 135:Very friendly staff, great resort
The Fine Print
Please note that the Kids Club is open seasonally including school holidays. For further information, please contact the hotel.