Douglas Inn & Suites


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Douglas Inn & Suites descritpion


Douglas Inn & Suites sells fast on our site. Off Interstate 75, this Cleveland, Tennessee hotel offers a continental breakfast daily. It provides guest rooms with free Wi-Fi and a cable TV.
A microwave, a fridge and coffee-making facilities are included in each room at Douglas Inn & Suites. The simply styled rooms also offer a small sitting area with a recliner.
A fitness room and a business center are available on site, and are free for guests.
Inn Douglas is less than a 10 minute drive from Lee University and downtown Cleveland. Chattanooga is about a 35 minute drive away.

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They speak 2 languages——Douglas Inn & Suites's staff speaks:Spanish,English
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Facilities of Douglas Inn & Suites

Pets :Pets are allowed. Charges may apply.

Activities :Fitness Center

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Vending Machine (drinks) | Vending Machine (snacks) | 24-Hour Front Desk | Laundry | Dry Cleaning | Business Center | Fax/Photocopying

General :Newspapers | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Hypoallergenic room available | All Spaces Non-Smoking (public and private) | Designated Smoking Area

Languages Spoken :Spanish | English

Reviews for Douglas Inn & Suites

Review 1:The mattress was not comfortable. Not nearly firm enough. Didn't sleep well and when I got up I felt like I'd been run over by a truck.

Review 2:Everything except the bed was completely satisfactory. Nothing extraordinary, but certainly good enough, and the price was right.

Review 3:Noisy heater. Maid did not bring fresh towels and wash clothes. I would have preferred a room that I entered from inside the hotel, not outside entrance.

Review 4:I liked that we asked for non smoking and actually got a room that didn't smell like smoke. We had an end room and liked that we got a parking place close to room.

Review 5:The breakfast area is way too small and even though it is included in the room price, some extra proteins would have been nice. Such as boiled eggs, yogurt and more fruit

Review 6:The rooms were more updated than I had originally thought and was clean and comfortable

Review 7:FLEAS! I found fleas in my bed my last night there...which impacted my whole stay and this entire review. Found fleas in my luggage upon my arrival home. Although this was my 2nd stay, not sure I will stay again. doubtful. :(

Review 8:Great staff and location. Hot & cold cups in room.

Review 9:Nothing.

Review 10:The staff had terrific customer service - called us after we entered the room to see how we liked it. The room was large and had granite countertops on the sink, TV stand and desk. The bed was comfortable. The breakfast was good, and again, staff asked us how we enjoyed it.

Review 11:WiFi was slow in the late afternoon/early evening, but after about 9pm it was easier to log on, and surf. Possibly a problem with too many people logging on at once.

Review 12:Fantastic hotel, friendly staff, very helpful, great location, right off the highway, perfect for my mom, sister, and me on our way to my Aunt's in Tennessee from Florida. Great value as well, much more hotel than we expected for the low rate we paid.

Review 13:Housekeepers need to clean the doors in the room and the window. The doors were nasty and when you open the curtain the window smells like bad b o. Did not understand english, so impossible to communicate needs.

Review 14:Good sized room with comfortable beds.

Review 15:Had a problem with bugs (said they were water bugs and had had exterminator in) the whole time we stayed (7 nights). Also had a problem with our TV not having sound one day. This was remedied that evening while we were out. Also the wifi was poor at times (limited)

Review 16:rooms well decorated and good air conditioning

Review 17:I had reserved a King room with a recliner and had stated that I would be arriving a 4 PM (5:00 Eastern) which I did only to be told my room was not ready yet. It had to be cleaned. Now, mind you, check in time is 3 PM. So I was told to stand there and they would see if another room was ready and I could put into that. The only way this would work was if I switched rooms after the first night. They told me to go eat dinner and come back. I did. When I waited again at the check-in desk for her other customers, I finally got my room key. When I got inside, I didn't have a King room. I had a double queen and no recliner. I returned to the desk to again wait and be told that I could have a King for just one night and the price was the same so it didn't matter. I have health issues and a recliner did matter. Other customers were obviously going to receive their reservations, but I was not.

Review 18:The hotel was convenient for my business. The hotel was mostly clean. The beds were comfortable. Every room has a microwave and fridge.

Review 19:No recliner in the room as seen in the picture when I booked the room. That is one reason I chose this facility - medical need requires often sleeping in a reclined position.

Review 20:Left for meeting at 8 AM when I arrived back at motel for afternoon rest at 1PM the room had not been cleaned ...the rest we needed was not to be had as I was told that room would not be ready until after 3PM...After a short conversation with the clerk they sent someone to clean the room. This should not be so room should be clean before noon each day for staying guest. Will not return to this motel.

Review 21:room was comfortable....bed was very good

Review 22:Breakfast was not good. Food was at proper temperature! Gravy tasted like paste. Doughnuts were very stale. Coffee was colored water. We ate breakfast the first day there and ate breakfast out during the rest of our stay. I had asked for a 1st floor room due to my 2 total knee replacements. I did not know I did not get a 1st floor room until we got to the hotel. If there had been another hotel with a first floor room we would have gone there. You have to let people know if have a first floor room when they make the reservations.

Review 23:Great Location!!!!

Review 24:Pet fee more than listed 7n room, furniture was old and worn, minimal breakfast items, greater value at a chain hotel.

Review 25:Had door to outside from room, friendly staff, some room updates, walking distance to restaurants.

Review 26:Loose handle on toilet seat. Loose push and pull handle on sink drain. Broken chair at table.

Review 27:Easy in and out, good parking. It was close to where we needed to be. Good resturants nearby. Shopping nearby. I 75 nearby.

Review 28:*room could be better lit (weird light by the window) *breakfast could have a few more options *fairly new front desk worker who needed to learn more about the industry and problem solving skills *shampoo was bad!... And no conditioner

Review 29:*Located near highway and convenient to everything *breakfast was good *most of employees were friendly and helpful *great value *clean and well maintained for age

Review 30:Great value, great service! The lady at the desk called us about 15 minutes after we checked in to see if everything was alright. We were very pleased we everything and will stay there again and recommend it.

Review 31:How quite it was. The sink. The shower head .New carpet. Breakfast was pretty good .We travel a goodbit wish you had more location . The prices was exPS cellent. Thank you. Look forwood to staying agin

Review 32:No bacon or sausage available! Be careful selecting your biscuits, they obviously recycle them from one day to the next. My biscuit was nice and soft but my wife's was hard as a rock. Breakfast was advertised to open at 6am. We got there at 6:30 our last morning looking to eat a little on our way out but everything was still cold. Aside from the breakfast it's a good place to spend a few nights.

Review 33:The bugs in the bathroom; the mildew smell. The breakfast left a lot to be desired. Took a couple bits, dumped it in the garbage and went down the street.

Review 34:Quiet spot; slept good. Felt safe on second floor. The front desk during the day was wonderful. She was helpful with providing me information on the local area.

Review 35:When checking in for our Saturday night room, room was not cleaned yetfrom the previous guests. And this was at 3:00. The Friday night roomwas not cleaned up yet neither.

Review 36:I liked that after checking in the Friday night room, we received aphone call from the front desk asking if everything was satisfactory,which it was.

Review 37:The breakfast wasn't good at all. The donuts I got were hard. The other people in my group said the breakfast was bad as well but I'm not sure what they ate.

Review 38:It was very comfortable and clean. The front desk was very nice.

Review 39:The WIFI was not available as advertised.

Review 40:The warmth and comfort of the room;

Review 41:Easy to find. Check in was fast and efficient. Liked that it had a fridge and microwave. Beds were comfortable.

Review 42:Clean rooms comfortable beds. Overall nice room.

Review 43:I liked that the facility was overall acceptable for the cost.

Review 44:Very nice people and place

Review 45:Location of property

Review 46:Great location and service. They called when I got to my room to ensure everything was ok.

Review 47:nice room, clean, friendly staff

Review 48:You could hear every door slam

Review 49:The decor was great!

Review 50:great choice of dining around and quiet good breakfast

Review 51:The breakfast could be a bit better. Maybe some eggs and bacon with fruit..

Review 52:Rooms are comfortable and clean.

Review 53:Douglas Inn and Suites was very clean and the staff were very friendly and helpful! Our stay was very pleasant!

Review 54:Very clean, staff Xfriendly, and location was very good,just off the interstate. Hop to stay again.

Review 55:nothing but no pool.

Review 56:Clean, people was nice and helpful, had good breakfast.

Review 57:Had some men hanging around that were questionable and we were traveling alone.

Review 58:Very nice

Review 59:Your staff was very friendly. we felt very safe. close to dining.

Review 60:needed 2 chairs in room

Review 61:convenient access to interstate 75 and restaurants

Review 62:Walls seem a little thin as we heard a lot of noises from outside and next door. Not enough to keep us awake, but...

Review 63:Friendly, clean comfortable.

Review 64:WiFi did not work.

Review 65:Excellent breakfast. Clean and updated.

Review 66:we were in room 104 and at 5:30 am the alarm in 102 weht off and the 2 guys were very loud. not very sound proof

Review 67:everything else

Review 68:Bugs in bathroom. Poor TV quality.

Review 69:location good for travelers

Review 70:Bed very comfortable! A/C worked great! TBN on TV! Very nice staff. Vibrant rooms.

Review 71:Nothing

Review 72:The stay over all was great. Price was great compared to others around there.

Review 73:Bathroom vents rusty, ceiling moldy

Review 74:Curtious staff

Review 75:It was easy to find and a reasonable rate!

Review 76:Place was a little tired looking for the money. My puppy kept finding old food under the dresser and on the floor.

Review 77:Great location.

Review 78:hard time getting wifi to wirk

Review 79:convenience and friendliness of front desk check in

Review 80:Our nonsmoking room smelled of cigarettes. Staff did switch our room.Breakfast was not good.

Review 81:On and off I 75 very easy. Staff was very friendly.

Review 82:I had dirty linen every day and they didn't replenish anything.

Review 83:was not very impressed with the continental breakfast

Review 84:the hotel was very clean there was no Noise and it was did have an elevator

Review 85:Nice property and close to the highway.

Review 86:Bathroom floor needed corner cleaning Toilet needed repair

Review 87:Convenience Price Friendliness

Review 88:clean

Review 89:Like the idea of. On smoking eating places. Close y and the breakfast was very nice

Review 90:Rooms recently remodeled

Review 91:good breakfast

Review 92:This was a great Place. I stay in hotels all the time since I have to travel for my job and this was a very good hotel.

Review 93:Friendly, helpful staff.

Review 94:Biscuits were a little hard.

Review 95:Friendly and very helpful staff. Clean, comfortable room. Hot complimentary breakfast. Easy on and off interstate.

Review 96:The staff were very helpful to me. I am handicapped, and they helped me with several needs. We will stay there again on our travels.

Review 97:Very friendly staff. Comfortable beds

Review 98:Breakfast was minimal; few choices

Review 99:Bed comfortable; would be nice to have more pillows on the bed.

Review 100:very nasty

Review 101:Great value for the money. We had 5 rooms total, and everyone was satisfied. The staff were very helpful.

Review 102:Front desk people very helpful. clean room quiet even though hotel was full

Review 103:clean and reasonably priced

Review 104:The staff was wonderful, the rooms clean and the beds very comfortable.

Review 105:The room was clean and it was quiet and very comfortable.

Review 106:It was sort of dumpy, but not cruddy or rundown, just not as nice as pricier places.

Review 107:The price and proximity to where I needed to be.

Review 108:I would never but this place if I was looking forward to eating breakfast in the hotel because their breakfast sucks really bad. by this I mean we got there about an hour after it opened there was barely any food left there and it was cold or stale with not a lot of options

Review 109:the hotel is very clean and the staff was very friendly and willing to help out

Review 110:Breakfast choices were very limited for me because of my diet.

Review 111:When booking online there's always the possibility of misrepresentation. This was not so. met friends who were visiting for same purpose who have resided at DIS before who stated that they would repeatedly use because they have been satisfied. I share similar sentiments.

Review 112:The breakfast dining area only had 4 small tables. Although it wasn't crowded while I was there, I an see a potential problem if hotel is busy.

Review 113:I was a bit unsure of what to expect from a hotel that I had never heard of. I was pleasantly surprised at the cleanliness of the entire hotel, both the rooms as well as the lobby area. The comforter and sheet smelled very fresh.

Review 114:Continental Breakfast Was Very Limited in Variety and Choices-(We went to breakfast at a nearby restaurant!)

Review 115:Price-Convenient Location to Interstate-Quiet-Friendliness and Helpfulness of Staff

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.