Spirit of the Smokies Pigeon Forge


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Spirit of the Smokies Pigeon Forge descritpion


This Pigeon Forge, Tennessee, hotel is one mile from Titanic Museum and 5 miles from Parrot Mountain and Garden of Eden. Spirit of the Smokies guests will enjoy indoor and outdoor pools and a hot tub.
All rooms are non-smoking and feature a flat-screen cable TV, microwave, and small refrigerator. Some rooms also include a balcony, spa bathtub, and kitchenette.
Spirit of the Smokies Pigeon Forge offers guests free Wi-Fi and access to a game room. There are on-site shops and vending machines for those last-minute purchases.
Spirit of the Smokies Pigeon Forge is a 10 minute walk from Hollywood Wax Museum Pigeon Forge and 2 miles from Five Oaks Riding Stables. Downtown Gatlinburg is 9 miles away.

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Facilities of Spirit of the Smokies Pigeon Forge

Outdoors :Outdoor Pool (seasonal)

Pets :Pets are not allowed.

Activities :Indoor Pool (all year) | Game Room

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Vending Machine (drinks) | Vending Machine (snacks) | 24-Hour Front Desk | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Fax/Photocopying

General :Shops (on site) | Non-smoking Rooms | Family Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private) | Air Conditioning | Designated Smoking Area

Reviews for Spirit of the Smokies Pigeon Forge

Review 1:We were charged one price when we reserved the rooms and the price was dropped considerably the last day, but we weren't given that price.

Review 2:Big , comfortable, clean, friendly staff, housekeeping friendly and helpful.

Review 3:two queen beds in room with only one chair the room needed a table and chairs, it had the room for it

Review 4:the staff was great and the place was kept very clean. it was close to every thing we wanted to see.

Review 5:We have 3 young kids, and the king room with a "full sofa sleeper" and kitchenette was what I booked. I knew it would be tight but with the sofa plus a roll-away bed we figured we could easily make it work. Unfortunately the "full" sofa sleeper was actually a twin. Our youngest ended up sleeping on the roll-away because it sagged considerably when the oldest child tried to sleep on it. And the middle child had to sleep on the floor, so it was a good thing we brought an extra sleeping bag. So, the king room with the kitchen is really a 4 person max room instead of a 5, no matter the age of the kids. Bring your own towels - they are in short supply as well as the fact that the ones provided were super thin and basically just moved the water around. And as other reviewers noted it's best to bring your own pillows too.

Review 6:Great location and easy to get to, especially if you take Wears Valley Rd into Pigeon Forge. The kids loved the pool, and I loved the kitchen. The staff was super friendly and helpful even though the hotel was booked and they were super busy. Several restaurants within walking distance, and golf and go-carts are a short drive away. Trolley nearby as well.

Review 7:Really wish this place had a continental breakfast offered IN the hotel and not at the nearby restaurant for a discounted rate.

Review 8:Convenience and pool with slide are great. The staff is friendly and helpful.

Review 9:Hotels is old and run down. No laundry facility. We paid for a room for 5 and there was not enough beds or bedding. They wanted o charge extra for enough beds. We wouldn't stay again or recommend it.

Review 10:The indoor pool and water slide is fun for the kids.

Review 11:Everything. Greatest place I have ever stayed at. Staff was friendly and helpful. I am deaf and they all took the time to work with me. Room was great and very clean. My Grandson's loved the game room and pool.

Review 12:The room interior , bedding, etc needed updating, the shower curtain would not stayed closed so water was all over the floor after each shower so we used many towels, our room was never cleaned up--beds made, new towels, etc- overall we were disappointed. Would not refer a friend to stay there.

Review 13:On the outside, the hotel looks nice. The location and easy access in and out of the parking lot is great. The room was spacious. The front desk staff was super.

Review 14:Looks nice from outside. Inside rooms like a standard hotel room, Not condo rooms. Walls very thin , could hear people and microwave from other rooms.

Review 15:The indoor pool

Review 16:Saw roaches and hot tube down for over a year. I booked through booking.com and paid $20.00 a day more that I could have gotten from sprit for the same dates. So upset with booking.com and sprit

Review 17:staff nice

Review 18:The rooms and hall and were run down. Television was extremely small. Décor was way outdated. Not enough pillows

Review 19:Price, pool area, staff friendliness

Review 20:The room was supposed to be a non-smoking room, the furniture and bed smelled of stale smoke and cigarette burns on carpet. Needed more lighting, on one beside lamp. TV sucked.

Review 21:Location was good. Price was good

Review 22:Would really like to see a workout room here. Buts that's all I can say bad lol

Review 23:We always stay here when we come to the mountains. Love the location and the hotel is always nice. Next time we come we want to get the kitchenette. We always get the whirlpool.

Review 24:I think the carpet needs to be replaced. It makes the room look like it's not clean. There's a bad smell mostly in the hall but is somewhat in the room. Needs comfortable pillows.

Review 25:I think it has a wonderful inside pool and the boys really enjoyed the arcade room. Its a comfortable hotel.

Review 26:Room was mildewed and not cleaned well. Toilet seat was falling off. Hotel is worn and not maintained. Complimentary coffee is a joke and no complimentary breakfast as is offered with most hotels in this price range. Very disappointing all around!

Review 27:Good location

Review 28:The staff was not the warmest or most efficient. The building is old and in need of up-grade, carpets are dirty and dingy, faucet in the tub leaked big time and the whole place seemed to be in dis-repair. We were hoping that staying somewhere other than a "chain" would be a great experience but I'm afraid not.

Review 29:The location was convenient.

Review 30:Noisey housekeeping early in the morning. The housekeeping was talking on their phone very loudly and slamming the door on their cart continuously with no respect that it was 7am.

Review 31:The location is excellent.

Review 32:Cleanliness, wads of hair between bed and nightstand, elevators were horribly nasty, outside is deceiving compared to inside.

Review 33:Location, indoor pool, convenience to attractions, accommodated requests

Review 34:We had to keep having our room keys changed because they didn't work properly. But that was no big deal.

Review 35:My family love the fact that it was kid friendly. We felt comfortable letting the kids go up and down on the elevator without us. The pool was a big big plus.

Review 36:I wouldn't say this was a bad stay, just some suggestions. There needs to be a ramp for bringing in rolling luggage by the front door. It would also be helpful to have automatic doors.

Review 37:We felt like we were not just in a motel room, but felt so at home.

Review 38:Had to walk a really long way to find ice machine on our floor. During our last stay with my daughter and my grandchildren the room directly above us had a party all night long!! Even came onto their balcony directly above ours and partied. This kept my youngest grandchild (16 mon.) awake almost all night long.

Review 39:Cleanliness. Clean around new pool and liked how the access to pool was from lobby. Bathrooms very clean. My family and I have probably stayed at this motel at least 10 or 12 times.

Review 40:Thin walls. could hear everything happening around us. the Jacuzzi tub worked only for 10 minutes then shut off.

Review 41:Very clean room, excellent views, wonderful pool.

Review 42:We had two five year olds with us. One of them had a meltdown at 9pm. We got a call from the front desk telling us it is quiet time and we needed to control our child. I feel it could have been handled differently considering it wasn't young people partying it was a child crying.

Review 43:The facilities seemed nice enough on the surface, The halls were stagnant and uncomfortably warm. Speaking of the halls, the carpet was way beyond worn and should have probably been replaced two years ago. The sheets on the bed were not even tucked over the corners, they were just laid in the proper position, the fitted sheet was completely off the mattress in the morning. When I pulled the mattress out a bit to tuck the sheet over the mattress corners, I found a couple of items, a pen cap, some strands of hair and loose change.

Review 44:The staff were excellent, Jenna at the front went above and beyond to help us into another room that better suited our needs. Josh assisted us when settling into our room, and when I unfortunately locked myself out almost immediately. All staff were friendly, polite and accommodated all requests immediately. kudos to the employees who assisted us during our stay.

Review 45:We were in a room with a kitchen, very few knives & forks they had loose handles, no condiments and cooking ware. Bathroom towels were very thin, check the towels at a Holiday Inn Express.

Review 46:Staff help full & friendly. Hotel was very quiet and location was good.

Review 47:when I got their they told me the room I had booked was not available. Only too find they my room to a couple who was standing next to me. I was speechless good thing I'm nice.

Review 48:The view from the room. Nice rooms and clean.

Review 49:Next store neighbors hot tub noisy, blood on carpet, no soap in room had to ask at desk, no extra blanket, coffee and condiments just crammed in cups. Paid 224 for night we stayed and would have expected room to be presented a little better. Also do not like to walk into tip envelope on desk. Also faced back of King Kongs crack

Review 50:Restaurant next store. Quiet at night

Review 51:Way over priced we paid over $200 a nite and when we were leaving they were advertising $79 a nite...huge difference(we should not have waited til last min). Also the tv had issues. Half the channels didn't work and the other half were fuzzy or blurry. One or two could you actually watch and not feel like ur eyes were crossing.

Review 52:Good location, Clean, we had a king with jacuzzi very nice. We had a room on the backside of the hotel. You could only see another hotel and mostly trees. Felt like we were up on the mountain some where, very quiet. We left the door open when the room become too hot made it very nice. Tho we were close to the vending machines so at times that traffic got loud. The hotel had a nice pool and awesome slide wish we'd had the kids with us they would have loved it!

Review 53:The pool area needed cleaned, the stairs to the slide had alot of mold and algea build up. We found numerous roaches in the bathroom. Had to throw out the food we brought with us, because roaches got in them from the kitchen. Received several dirty towels with hair or make up on them. Doesnt offer breakfast, the resturant offered discount for staying but cost us $50 for breakfast is ridiculious for 2 adults and 3 small children.

Review 54:It was close to everywhere we wanted to go. The staff was nice, helpful in giving directions of places. The kids enjoyed the pool and slide. The room was spacious with everything you would need.

Review 55:A bit pricey, no breakfast or at least doughnuts or simular. Hotel a bit dated.

Review 56:Room was spacious, nice view, very nice indoor pool with waterslide. Room was clean, mary with housekeeping was very nice and made sure room was fully stocked with supplies. Pleasantly surprised that the walls were decently padded so we couldn't hear a ton of outside noise. The room was a bit pricey. We spent $447 for 2 nights and they offer no breakfast only coffee in downstairs lobbey. Overall great location and would recommend and possibly stay again.

Review 57:No breakfast of any kind(hot or cold) offered inside hotel. Small coffee cups at the complimentary coffee. Beds were uncomfortable but tolerable, need 4 pillars each bed.

Review 58:Location was great. Indoor pool with slide was awesome. Christian feeling was good. Bible on table, etc.

Review 59:The mattress on the pull out couch was basically springs had to use extra blankets for cushioning. And the carpet had lots of stains.

Review 60:The kitchenette was very nice and had all the dishes, pots, pans etc. The arcade and pool were very nice. The fireplace was a nice touch as well.

Review 61:Beds were hard as rocks but I find thAt to be true for most hotels

Review 62:Hotel was clean the indoor pool area was great compared to all others we have stayed at

Review 63:The carpet needs to be replaced. It appeared to be severely stained. The furnishings were old and worn as well. Upper end price tag, with a lower end look.

Review 64:The game room and pool area give guests a great place to play on a rainy weekend. The staff were very friendly and helpful.

Review 65:Would have enjoyed a hot tub, continental breakfast and an onsite laundry! (Hint,hint)

Review 66:We really liked the convenience of having a kitchen. The rooms were very clean (except of course, the carpet). Loved being so close to the attractions & restaurants! Enjoyed the indoor pool!

Review 67:The room was very basic for a suite. We had to call for new sheets one bed had hair and dirt. The under blanket had stains. No breakfast. Hard beds. It was Rod Run we paid $240 for this room and it was not nice.

Review 68:We liked our balcony. We didn't use the pool but it looked awesome.

Review 69:Didn't realize the Rod Run was going on. Traffic came to virtual stand still in Pigeon Forge. Fortunately we found a back road that helped us avoid a lot of the problem areas.

Review 70:The game room and pool area were very nice. Hot tub in room was great.

Review 71:Didn't like getting woke up @8am by housekeeping every morning. You could hear them talking, laughing, walkie talkies & sometimes hollering at each other. Our room was on the pool side of the hotel. Pool didn't close till 1am in morning. Couldn't sleep for the noise of the pool. Pool hours need be changed to accommodate sleeping hours

Review 72:Location was great. Rooms were nice.

Review 73:I thought the outdoor pool area could have had a little more landscaping and a hot tub somewhere

Review 74:I really enjoyed the indoor pool area with slide, the staff that we dealt with were very professional and helpful always smiling

Review 75:the coffee maker had not been cleaned out there was left over coffee in that pot , yuck!!! my husband complained to front desk and they still done nothing about it, yuck!!!

Review 76:the Jacuzzi in our room was ok

Review 77:3 out of 4 days we had to go back down to the front desk after going to our room because our key card would not work

Review 78:Nice location and very friendly cleaning staff

Review 79:The mattress in the room was completely worn out the room had hairs in different locations the stopper for bath tub was laying on side of tub and you could see all the hair and other things in drain as soon as anyone walked in their was people want you to sign up for discounts

Review 80:The walls were extremely thin and the doors slammed really loud at all hours of the day and night.

Review 81:We really liked the location of the hotel and the two pools. Also liked the 10 dollar discount coupon for the woodfire grill

Review 82:Carpet was very dirty, chair in room was filthy. Trash around entrance and lobby not well maintained. Older hotel and bad odor through out building. Wi-Fi is a joke in this place.

Review 83:Location is good and plenty of parking.

Review 84:Was really irritated that they let someone sit right inside the lobby doors trying to giveaway tickets for a tour of some cabins the lady would not leave us alone I tried to tell her 4 times we weren't interested and she kept on and on finally had to be rude and just walk off then my husband was stopped 2 other times while we where there. And our room smelt really bad

Review 85:The kids loved the water slide and pool

Review 86:Some deferred maintenance - particularly carpet in the corridors issomewhat dirty.

Review 87:The hotel staff went out of their way to accommodate us when ourreservation got messed up by Booking.com. This was our 3rd visit.Grandson particularly loves the pool.

Review 88:The couch that pulled into a bed was not comfortable at all and was way too small. It said it would sleep our 2 girls age 5 and 6 well it didn't they slept on floor.

Review 89:The pool hours were awesome and we loved the kitchen in room

Review 90:The rooms were not worth the price. There was hair in the bed, stains on the carpet, hair in the bathroom. Not clean and not worth $190 for one night.

Review 91:The location and the pool

Review 92:1 elevator.1 person check8ng in guest in busy times. Website advertised breakfast but it was not at hotel. It was at there restaurant at their price. Rooms were cheap looking compared to outside and lobby

Review 93:It was nothing like advertised. Nothing about the place did i like. Will go back to my usual hotel

Review 94:Well lets start with i called was told a high Pricé looked online and found a lower price so booked it. Arrived and the price i was quoted when i called was incorrect so i was stuck with a about $20 extra since i booked online. Then was Charles $250 on MY card in addition to room ($125 2q beds) because they Said we smoked in o ir roo m. WE DONT SMOKE. VERY UPSET. PLUS WE WAITED A TOTAL OF 40 MIN. INLINE TO CHECK IN AND THEN TO ASK A QUESTION. PLUS NO MANAGMENT THERE can help us. Or they NEVER ANSER PHONES

Review 95:That it had a pool slide.

Review 96:For the price I expected a lot better hotel. This hotel was not updated and furnishings and bathrooms needed replacements. After checking, my family and I could have stayed at other, newer hotels in the area for the same price we paid here. Plus breakfast was offered at the others. This was way overpriced. The advertisement was totally misleading!

Review 97:Pool area was nice for families

Review 98:Pillows and bedspreads need to be replaced regularly.

Review 99:Convenience! Loved the kitchen in our room and the option of a connecting room. Swimming pool- thumbs up!

Review 100:The room said it slept 5 people and it has 1 full size bed and 1 pull out twin size sofa that you could feel the springs through. It also did not have a hot tub.

Review 101:The pool was nice and room was large.

Review 102:Everything was old and tired. Thin, worn out, old towels. Old uncomfortable beds and bedding. I got the impression this was a great hotel 15 years ago.

Review 103:Location

Review 104:There are not many luggage carts...only one as far as we could tell. We had to wait a long time to be able to haul our luggage to the room.

Review 105:Very convenient, easily accessible, and while it's not a 5 star hotel, we didn't pay a 5 star price! Good accommodations for the price.

Review 106:The walls were too thin and the beds were uncomfortable. Our room didn't have a balcony either.

Review 107:The location and price were great. The pool was nice.

Review 108:I had an allergic reaction in the room. My eyes were swollen almost shut and wasn't offered any kind of discount or anything when talked to the manager. We were so disappointed bc we love staying here but won't be returning.

Review 109:The rooms were clean. The cleaning staff was very nice. The indoor pool is great! Kids love it.

Review 110:Several maintenance issues such as a leak from kitchen sink and poor reception on television. Maintenance was quick to respond and manager gave us credit on the bill for the poor television reception. The reception was fixed after 4 days.

Review 111:The room was spacious with large kitchen and eat-in area. There was a separate seating area with loveseat sleeper. Beautiful indoor pool as well as two outdoor pools. Great place for when you require more amenities for an extended stay. Everything very comfortable!

Review 112:Although the maintenence and cleaning staff were nice, the front deskpeople were awful. They were 100% rude during my entire stay no matterwho it was that I spoke with. They ran out of towels at one point andwere rude about that as well despite the fact that it was their fault.You're made to feel like an unwanted idiot there, and I will not begoing back for this reason alone.

Review 113:This hotel is clean and comfortable. It was almost worth the money Ipaid for it.

Review 114:the only thing i can say bad about the place is the game room is not free u have to pay for tokens to play so we went to the arcade instead in town

Review 115:the room was clean and we got the king suite with the spa tub in the room that was great we sat in that with the jets on all night didnt even make it too the pool

Review 116:VERY stiff matrees' also- hotel was overall dirty. Didn't give many towels or toilet paper.

Review 117:I liked the location and the customer service staff.

Review 118:only bad experience we had was that the A/C is very very very LOUD. and the TV remote is very very very picky. My wife likes to watch tv late at night to get to sleep. the remote was ... difficult. we solved the remote problem by installing a remote app on my phone and letting her use that for the remote but still the A/C is too loud to hear it and not disturb other guests.

Review 119:location was nice. rooms were nice.

Review 120:Front desk is as rude as I've seen and I travel a lot. We broke down the day we were supposed to leave. They would not hold our luggage so that we would not have to pay another day after previously telling us we could. We have vacationed in Gatlinburg three years straight. We will NOT be back here.

Review 121:The pool was great for the kids. Housekeeping did a good job as well.

Review 122:When we arrived our room supposably had just been clean but we discovered diarheria splattered all I've the toilet& someone had gotten sick on the carpet! When I called the front desk they sent someone up to clean but we requested a different room. They moved us promptly but discovered the coffee pot had not been cleaned! When we were getting ready to leave.. I spoke with the lady about what had happened during our stay& she just acted like she didn't want to talk about. She never offered us anything to even attempt to make our lagitament complaint of their unclean room &bathroom right. If you have a customer that comes into your facility & you& your staff dropped the ball... You at least ask how can you can correct your mistakes so that you will come back again& refer others to come & stay with us!

Review 123:We totally enjoyed the pool& water slide!!!!!! We had a blast sliding on the water slide!!!!!!

Review 124:Front desk would never answer my calls, the maids woke us up every morning at 7:30am yelling at each other down the hall and carrying walkie talkies with the volume all the way up.

Review 125:Location, price

Review 126:Long line at check in. No kitchen. We saw small dot of blood on sheets in the morning- a possible sign of bed bugs. Had to thoroughly clean belongings before bringing them in my house.

Review 127:My daughter loved the slide at the pool. Location was convenient but our room had no view of mountains. Refrigerator was decent size, had freezer.

Review 128:My booking was for a king room with spa. I got a queen double and no spa. The bath was a tub only with no shower. The desk staff was inconsiderate and un helpful.

Review 129:We wanted to have Pizza Hut deliver but were told they were not allowed on the property at all, Pizza Hut staff made it sound like no one was allowed. Later on found out papa johns is allowed from the front desk staff.

Review 130:The hotel is conveniently located on main strip . Our son loved the indoor pool with slide and they also have smaller pool with spray thing for smaller kids and outdoor pools. Room was comfortable, staff was very nice.

Review 131:This hotel is extremely dirty!! There were stains on the sheet, mattress protector and the bed skirt. The manager was never available and the people at the desk seemed put upon that I was complaining at all.

Review 132:There is nothing good to say.

Review 133:The staff made me wait for almost 20 minutes just to tell me that I could have a 15% discount which was $16 I will never stay at this hotel again and I would recommend that no one else ever did either.

Review 134:There was nothing I liked about this place. The staff was rude. The rooms where nasty. And I woke up to a roach crawling on my arm at two in the morning.

Review 135:The staff did not seem interested in helping anyone. It wasn't cleaned well at all. Same pieces of trash stuck between the elevator wall panels.

Review 136:Need more check in and out carts. They also need a breakfast bar. The restaurant at motel was bad and poor quality food.

Review 137:Front counter people and cleaning people we're vary nice.

Review 138:no oven in kitchen or convential oven in microwave but was still happy with kitchen. When taking shower there is no air in the bathroom it always gets real warm but there is nothing that can be done about that

Review 139:Nice indoor pool and recreation. Nice food locations with in walking distance

Review 140:Nobody checked in on the pool there were little kids jumping into the kiddie pool very dangerous and parents not watching their kids in the deep

Review 141:Having a kitchen was very helpful

Review 142:When we arrived it was $15 dollars cheater I'd call ahead before booking they could give you a better price

Review 143:Conenient to everywhere basically and the pool was awesome so was the hot tub in the room!

Review 144:One: I know it was for my own benefit but my card was run without notice to reserve a room. It would of been nice to know beforehand. Two: I know it's their job but the constant questioning as you walked into or out of the building about wanting to tour local resorts was VERY annoying.

Review 145:The staff was nice, rooms were clean, and do not disturb sign was respected!

The Fine Print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.