Pigeon River Inn

Pigeon River Inn descritpion
Pigeon River Inn sells fast on our site. Located along the shores of the Pigeon River and a 10-minute walk from The Smoky Mountain Opry, this inn features an outdoor pool. Free Wi-Fi and a continental breakfast are provided.
Cable TV, a microwave and a small refrigerator are included in every room at the completely smoke-free Pigeon River Inn. Some rooms also feature a private balcony overlooking the river.
The Pigeon Forge Trolley stops next to the River Inn and provides access to many local attractions. A laundromat and vending machines are also available.
Dollywood is 5 miles from the inn. Wonder Works and Titanic Museum Attraction are a 10- minute walk from the property.
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Facilities of Pigeon River Inn
Outdoors :Outdoor Pool
Pets :Pets are not allowed.
Activities :Fishing
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Vending Machine (drinks) | Vending Machine (snacks) | 24-Hour Front Desk | Laundry | Daily Housekeeping
General :Non-smoking Rooms | Family Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private) | Air Conditioning
Reviews for Pigeon River Inn
Review 1:the breakfast, it was all carbs. It so easy to have a good breakfast for people. we only at there 1 time in our 3 day stay. I went to other hotels in the same area an the had a very good breakfast.
Review 2:location of hotel. the room. an the staff.
Review 3:Came in at 10pm and had to park in the rear.Very upsetting that the elevator is accessible to ANYONE....any vagrant, thief, homeless person can open the door and sleep in the elevator or worse go to any floor to sleep or who knows what......did not feel secure in the room at all, just thinking about the door being open.
Review 4:nice staff, clean room, easy to get to, nice balcony view
Review 5:*No answer at front desk phone *No apparent way to turn off balcony light at night; light streamed into room *Nasty drudge came up through the bathtub drain while taking a shower *Ugly concrete block wall visible thru glass view in elevator *Pitiful selection at breakfast
Review 6:*Bed was really comfy *No bedbugs *Jacuzzi was nice *Morning Front desk was most helpful and pleasant (a Mexican lady)
Review 7:Breakfast was less than desirable. They should knock off a few dollars on the rate and forget about offering breakfast. Area was so tiny you couldn't hardly turn around with all the guests in it. Didn't have much of a selection.
Review 8:Location and comfort.
Review 9:The room smelled horrible. The traffic noise was ALL NIGHT so it made it difficult to sleep.
Review 10:We were able to book same-day and it was the day after Christmas. The view from our room & balcony of the small river was nice. Enjoyed watching the little family of ducks.
Review 11:1. The price I was quoted was changed to a higher price when I arrived. It was not what was quoted by Booking.com. Each night had a different price. I felt this was very wrong. They did not accept cash, so I had to go buy a green dot credit debit card which cost me extra money in order to pay for the room. Storms rolled in & I had to stay an extra night & they charged me a total different price from the other nights which was higher. Breakfast was cereal, oatmeal, muffins, waffles and fruit. I drove 900 miles to visit this area and for the problems I had, I was disappointed with the establishment. They put the blame about the price of the room on the Booking.com., which I felt was wrong. I will not recommend this establishment to anyone.
Review 12:I was not a HAPPY VISITOR!!!
Review 13:Bathroom fixtures finish was badly deteriorated & hairdryer nearly caught fire & replacment had to be plugged up & unplugged to work !
Review 14:Location.
Review 15:When we attempted to check in they told us they had did not have a room for us even though they had our confirmation info from booking.com on their computer. Had to go find another place at midnight which was very frustrating.
Review 16:The room was very cold upon arrival and heart wasn't running nor did it work properly.
Review 17:The gentleman checking me in was wonderful and very helpful. He needs more help.
Review 18:There's not a thing that I didn't like!
Review 19:I loved how I could walk out on the balcony and see the "Little River". It was so relaxing. Loved the fireplace and jacuzzi heart shaped tub! Very nice little get away!
Review 20:All really good for $ value but continental breakfast was only a microwavable/toaster breakfast but did have juice/coffee but was listed this way in advertisements.
Review 21:Easy access to outlets, Smoky Mountain Opry Theater and Hatfield and McCoy Dinner Theater all within a block with red light for easy entrance/exit. Trolley stop close to hotel. Smaller hotel but all in all, really nice.
Review 22:The 3 mornings we were there we had to eat breakfast out. We were downstairs by 8:45 and the food bar was almost empty. There were only a few pieces of bread. Room to small for number of guest.
Review 23:Our room was clean and comfortable. Close to places we wanted to visit.
Review 24:Lady at check-in could barely speak English and took her forever to get info in computer. Put us in a room on top floor at other end of hall from elevator-if hotel had been really full I could have understood this. Ee moved night stand to plug phone in -there was a Pepsi can and kleenex from previous guest. Ran out of Kleenex the first day -they never brought a new box. There was a coffee pot in room but they didnt replinish the coffee the last day we were there. Advertised breakfast-well that was a joke. All of this might seem petty but it is the attention to detail that wins my business. Will definitely never stay there again.
Review 25:The pillows were too flat it was like just laying on the mattress. Hear road noise and flushing of toilets, showers running as well as geese and ducks.
Review 26:location was good but limited parking. Room was clean. The bed was pretty comfortable. The view of the river was nice.
Review 27:I did not like that I was sent to a salesman in order to get my parking pass. The last thing a person wants when they arrive at a hotel is to be given a sales pitch about free tickets to area attractions knowing that you have to go on a tour to get them. This is not OK.
Review 28:The room and facilities were clean. Good location for what we needed.
Review 29:At breakfast milk was sour in jug we asked the server To ck it out Ithink she thought we were lying but then another couple asked about itand then she finally changed it .Furniture in room had cigarette burnson furniture poor /view the roof and parking lot . add on marquefeatures creek side view , and alot lower price than I pd.
Review 30:..........Nothing
Review 31:That housekeeping came in the breakfast room and fixed them something to eat while guess was in there they should at less wait until thire no guess in there
Review 32:Room was really nice and clean
Review 33:We looked at the rooms and were not happy with the cleanliness. Cleanliness was average, but not up to the standards my husband and I like. In fact, we went to another hotel to stay.
Review 34:The location itself was very good. Close to great attractions and restaurants. Most of the staff were very nice people.
Review 35:The parking was terrible not enough room every night when we got back to hotel the room was not cleaned good every day the carpet was not vacuumed and we told a desk clerk the breakfast they offered was terrible
Review 36:I was nice to see over the balcony
Review 37:Staff was very rude at check out, and basically called me a liar when I checked out, about a copy of Bill, she said there was nothing wrong with computer or printer when we checked in the day before.
Review 38:Room was very clean and meets all our standards, view very nice of river.
Review 39:The man in the lobby was pushing for time share and didn't know what he was doing. Told us it was module homes.
Review 40:Comfort, friendly staff, and location.
Review 41:The only downside was a slight leak behind the toilet which was very minor...no problem for us and also the faucet was loose and dripping, again, not a problem.
Review 42:The staff was very helpful and accommodating, very nice and polite. Great location, convenient to everything we wanted to do. Nice room location...top floor, riverside!!!
Review 43:Bathroom needed some repairs. Board on ceiling where there had been a leak and you could get a shower when turning on faucet in bathroom sink(too much pressure). You could hear lots of outside and inside noise-not good if you are a light sleeper. For the price of room was not a good value.
Review 44:Hotel was clean and in decent location.
Review 45:Well, the toilet in our room wouldn't flush. We had to flush it about 5 times before it would work. Also the breakfast didn't have much variety, just cereal and muffins, juice and coffee.
Review 46:Front desk staff was very friendly.
Review 47:The breakfast needed more of a variety. The balcony overlooked very busy road. Online photos were deceiving making it look like room was near tranquil river/creek. Only two people max per room did NOT make sense! Four adults could have easily stayed in one room but we couldn't choose that option. Ended up paying double! And as soon as we checked in, the man that gave us our parking pass tried to talk us into going to a timeshare presentation which turned out to be a scam! Strange for a hotel to allow that sort of thing in their establishment!!
Review 48:Rooms were very clean. Sheets and towels were clean and replaced daily.
Review 49:Poor customer service had no help when the elevator went out. I had to carry all my luggage up and down 5 flights of stairs multiple times. Breakfast was horrible and I was way overcharged.
Review 50:Too little parking space that I felt was safe. Room dirty, bathtub dirty, bugs in room. Refrigerator leaked - told staff, no response. Breakfast - even if free - was of poor quality.
Review 51:Honestly, very little. Easy access of highway.
Review 52:The staff was very helpful when our heating unit smelled hot. Also when we got back one evening our TV and phone didn't work. The gentlemen what right up with us and fixed the problem.
Review 53:when using the fireplace, it would only stay lit for about 10min and then knob had to be pushed to re-ignite the flame. not a big problem, just relating facts.
Review 54:ask for early check-in and got in 30 min. before the early check in time. room was clean and nicer than photos on website show.
Review 55:The breakfast room was too small for the number of people staying there. It was hard to get your food without bumping into someone.
Review 56:It was close to the trolley stop
Review 57:The fireplace didn't work and there was something that appeared to be a small spot of blood on the bathroom wall.
Review 58:The room was great. It had a very comfortable bed and the jacuzzi tub was awesome!
Review 59:There was not anything I didn't like. Everything was in reach and everyone was so nice.
Review 60:I loved the jacuzzi and just relaxing. Everything was wonderful and the staff were super friendly.
Review 61:There are numerous things: 1) bathroom sink faucet was broken 2) toilet seat looked damaged 3) sheet & blanket are so thin you might as well not even have them on the bed. I didn't know they made sheets this thin! 4) mattresses were hard and pillows were pretty well worn out. 5) elevator is very slow and your greeted by a hustler waiting to try and hook you Into seeing a show when you enter & exit the elevator. Overall it's a $50 room @ best. 6) wifi was almost impossible to use; super slow speed for the amount of people using it.
Review 62:The location & ease of access to Pigeon Forge is all that this hotel has going for it. Hotel did have hit water for showers. Room had a good fridge & Freezer as well as a new flatscreen tv.
Review 63:Employees at the desk both on the 11th at check in, I think his name was Harold or Carl and the early morning emplyee (4am) were more than accomodating. Excellent service!
Review 64:Even though the hotel was clean and neat it was quite old. Our drawer was off the track in the room and a piece of it was broken off. The carpeting was coming up in the halls and the pool was in pretty bad shape.
Review 65:The hotel was convenient to the Tangier outlets as well as Dollywood. I thought the river was quite peaceful running beside it as well.
Review 66:The place, although very clean, really needs a facelift. It would also be nice if the hotel extended the no smoking policy to the balconies. It was hard to enjoy when there always seemed to be someone out there smoking. Not the hotel's fault, just an observation.
Review 67:The room was very clean. It was also very spacious. Good location. Friendly staff. Overall, it was a decent place to stay. Again, quite clean facility.
Review 68:The hotel is run down. It needs to be refreshed. The breakfast bar was terrible. Would have liked to have had more choices, bagels, yogurt, more cereals, muffins. It was also located farther away than I thought but I guess that's my fault.We had a sofa bed with NO sheets. My son used the bedspread from my bed. Thought when the house keeper saw this, she would have left some but she did not. Was really ticked off when I saw the price AFTER labor day. I feel the room was way overpriced for what we got. Would not stay here again.
Review 69:The front desk staff was pleasant and helpful. The size of the room was good.
Review 70:One of the features we expected from what we saw on the website was a hot continental breakfast. They had continental bfast, but it was nothing we wanted to eat nor anything we could feed our little one. Disappointing.
Review 71:Friendly Staff, Great spacious room for our little one.
Review 72:The guy working when we checked out was rude because we were late due to the receptacle having a short in it. This caused the clock and lights to work so we overslept 30 min. He stated if it was bad then it would have messed up the whole time we were there. I tried to explain to him it worked when you put the nightstand up against the plug.
Review 73:My room was very damp and smelled like mildew. The elevator is is old and very slow. The breakfast was not that good. And the tv stopped working for no reason.
Review 74:Loved the balcony overlooking the river. WiFi was good, as is the location.
Review 75:The breakfast was a joke. Nothing to eat really and very small room toeat in. But there's an ihop just down the road, much betteralternative.
Review 76:Great bang for your buck. Not new by any means, but clean and welltaken care of.
Review 77:Breakfast didn't have a lot of selection and toilets are very loud. Pool is on the smaller side of you have a large family and not a lot of lounge chairs.
Review 78:Clean room
Review 79:i liked the location that's why I chose this facility. I've stayed before
Review 80:The rooms with just a shower are way too small. Very hard to soap up if the water is right on you immediately washing it away. We both hated that. Very hard to move around
Review 81:Stayed two nights. By 3pm the second day, our toilet went out. Reported it to host. It was never fixed, even though they attempted to. No refund or discount was offered. We will not go back.
Review 82:Close to everything.
Review 83:Breakfast pretty slim pickings. For the price they should offer a little more in choices, didn't even have creamer or half and half for your coffee.
Review 84:I liked the fact that it was next to the river and it was quiet.
Review 85:They could have offered more of a selection for breakfast. :( The breakfast room was very small & had little room to move between the tables & other guests.
Review 86:Staff was friendly & facility was clean.
Review 87:the room was very clean. the staff was nice. good location. the price was good. I ran into an older couple, who every year, stay in one of the balcony rooms for a week. The balcony rooms over look a small quaint creek.
Review 88:Its an older hotel, but clean. Parking was crowded and I didn't like parking around back. The rate per night was very high for what the hotel was
Review 89:very clean and in a good location
Review 90:We had an ant problem, reported it, but no one came to spray, even thought they told us they would. The pool was ice cold, not heated and breakfast was not much.
Review 91:The size of the room was nice, but really needed to be updated.
Review 92:Not enough parking spaces, breakfast was sad, and very difficult to get out on parkway. Impossible to turn left, so we had to turn right and turn around each time we left our room.
Review 93:We enjoyed the balcony over looking the river. The beds were comfortable too.
Review 94:The room felt a little damp the first night, but the 2nd night was ok. The pool was next to the main road
Review 95:Location, the river behind the hotel and the geese on the river
Review 96:Sign out front said Dollywood tickets, but when I ask about them they wasn't for sure about price and guessed about them, price was higher than at the gate.
Review 97:Good Shower, balcony over looked river was nice, quite rooms never heard traffic. Will stay again if in the area.
Review 98:Difficult getting in & out on the highway due to heavy traffic. Needs a traffic light.
Review 99:Friendly staff, clean accommodations, quiet relaxed environment. We enjoyed are stay and our son loved his evening swim in the pool.
Review 100:The staff were not friendly or seem to care whether you stayed or not. The contractor working on the fireplace was very nice but he did not work at the hotel. The lady at check in must have been having a bad day or hates her job. Not sure which!
Review 101:The balcony overlooking the Little Pigeon River.
Review 102:This property needs to decide if it is a non smoking property or still a smoking one. Bed linens had cigaret burn holes in it along with cigaret burn marks on the furniture. Our neighbors were smoking on the balcony. View of Pigeon creek was great. Great location.
Review 103:The fire alarm went off in the middle of the night ! It was a false alarm but concerning !
Review 104:Location is perfect. Not right in the middle of a busy area but very close to lots of attractions.
Review 105:we experienced a fire alarm at 2;00 am staff on duty did not seem to know what to do. Very unsettling as a guest.
Review 106:we loved to watch the ducks and the people floating down the river on innertubes. We could watch from the balcony, very relaxing
Review 107:Barely in Pigeon Forge, just within city limits.River view obstructed by large dumpster due to construction on site, even though this was presented as a feature. Limited parking.
Review 108:Clean and comfortable room. Nice desk staff. Quiet.
Review 109:This inn needs to have a larger variety of breakfast items and a larger dining area.
Review 110:The rooms and facilities were clean. I like the balcony view. My son enjoyed bird watching and the other animals that stopped by the river.
Review 111:Slow elevator, we personally would've liked a regular size coffee maker, but we did go get more from continental breakfast.
Review 112:The location was nice because we did not want to stay in the middle of all the traffic/attractions. Staff was extremely helpful with helping us find good deals/tricks for the area.
Review 113:Would have loved the view from the balcony if it wasn't for the big red dumpster parked in front of the river. Was very disappointed with the management when the fire alarm went off at 200 am and the guests were not contacted in any way. It was up to the guests to find out what was going on by trying to get through to the front desk or going down flights of stairs to the lobby.
Review 114:Hotel was a great location! Loved being away from the hustle and bustle of all of the shops and other hotels on the parkway. Hotel was very clean. Beds were a little bit to hard for my old bones
Review 115:The inn desperately need to be updated. The carpet is worn. The balcony view was facing a large dumpster. Breakfast is almost non existent. If you consider breakfast two types of cereal, pre-made waffles, miniature muffins, coffee and juice. We stayed at Pigeon Forge Inn for 5 nights and only had room service 3 times. We stayed at a Comfort Inn in Georgia the previous night and what a difference. We would not return to this inn. WiFi was slow and we could not get reception with cell phones.
Review 116:We enjoyed the entire stay.
Review 117:The location is excellent and convenient to most attractions. Close to the outlets and Titanic museum. Hotel was clean and staff friendly.
Review 118:They shut done the breakfast spread at exactly 9:30, that includes the coffee, no more after that - bummer
Review 119:Location and the balcony over looking the Pigeon River Location on the "strip" was good
Review 120:Had limited parkingclose to room due to cracks in outside parking deck,,had sign no truck parking and was ad bc sed by desk clerk might not want park there
Review 121:The area set aside for breakfast is small particularly when there are several people occupying the room.
Review 122:Location and convenience to the amenities located in Pigeon Forge as well as the price.
Review 123:Very noisy (neighbors) and our balcony was wonderful but our view was an open dumpster which was unappealing, we decided not to sit out there. Took a pic for my family to see haven't put it on Facebook yet.
Review 124:Very clean inside. No complaints there. The staff was very pleasant.
Review 125:The dresser had edges that were badly chipped off. The coloring was off the door knobs and the shower knob and drain was very old and were only partly the color it should be.
Review 126:The cleanliness, staff, and price were what we liked the best.
Review 127:Construction didn't know until we got there had to carry all of our stuff 2 flights of stair because elevator didn't stop on ground floor. they reduced the price but barley made up for inconvenience. No breakfast either. Not real thrilled.
Review 128:Room was clean, very nice enjoyed the view and Hot Tub.
Review 129:This hotel could use some updating. I think the carpets and floors could be a little cleaner. They definitely need to work on their breakfast. We haven't had any issues to say "don't stay there". Its a nice hotel not a great hotel.
Review 130:They have a good rate and the rooms are pretty clean. Its also in a convenient location with ample parking. They have the river in the back and a balcony. The staff is friendly and everything is in good working condition.
Review 131:The breakfast was toaster waffles, cereal and fruit. I would have preferred some eggs and bacon and sausage but perhaps they just don't have the facilities to fix that sort of thing. The coffee was good.
Review 132:Cleanliness is the most important thing to me in a hotel/motel room and this place was clean. The desk manager was very helpful and friendly. It was quiet as well.
Review 133:I didn't feel the staff was as friendly. I don't like adjoining rooms, bathroom door chipping, took multiple tries until toilet finally flushed, breakfast choice was very minimal.
Review 134:The location... near everything, inside room entry, safe, clean, great choice for the money, comfortable beds.
Review 135:The parking was not great because of the construction going on.the mirror fell off the wall. I told the guy down stairs and he did nothing. There was no Breakfest as it was supposed for the first three days of our stay.
Review 136:The room was ok.
Review 137:They were remodeling the main office and it was not a pleasant place and the reception clerk was not friendly at all. Very curt.
Review 138:Location was good, l loved the heart shaped bath tub, and the nice little balcony.
Review 139:Staff was rude they did not care if you stayed or not, sharp objects in the carpet strips, poor parking and lighting in basement where you had to go in due to renevations, doors had sharp wire sticking out which would scratch you staff did not care to fix it and was told if you don't like it you can check our and go elsewhere
Review 140:Close to attractions and a new TV to relax to with your child
The Fine Print
Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform Pigeon River Inn of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.