Sultan Hotel


image of Sultan Hotel

Sultan Hotel descritpion


Sultan Hotel sells fast on our site. Located in the city centre, Sultan Hotel is right across the bus terminal of Mersin. Featuring chic interiors, the hotel offers 24-hour front desk service, terrace and air-conditioned rooms with free Wi-Fi.
Modernly decorated, the rooms of Sultan Hotel include a flat-screen TV and a minibar. Each room has a private bathroom with a hairdryer and free toiletries. 24-hour room service is also available.
Daily breakfast is served as an open buffet. For lunch and dinner, the restaurant offers an à la carte menu.
Forum Mersin Shopping Centre is only 3.7 miles from the hotel. Adana Sakirpasa Airport is 40.4 miles away. Free private parking is available on site.

Recommand

Low rates——No booking fees • Save money!Best price guarantee — enter dates to see these prices!
23 properties in Mersin——Including hotels, apartments, villas and more.
Manage your bookings online——Sign up for a FREE account·View a single booking.
140 independent reviews——We verify all reviews from guests who've stayed at Sultan Hotel. Find out more about Booking.com Reviews.
The staff speaks English——Sultan Hotel's staff speaks:Turkish,English,German,Arabic
Booking is safe——When you book with us your details are protected by a secure connection.

Facilities of Sultan Hotel

Outdoors :Grounds | Terrace

Pets :Pets are not allowed.

Food & Drink :Restaurant

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free private parking is available on site (reservation is not needed).

Services :Room Service | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Currency Exchange | Baggage Storage | Laundry | Dry Cleaning | Fax/Photocopying

General :Safe | Elevator | Air Conditioning

Languages Spoken :Turkish | English | German | Arabic

Reviews for Sultan Hotel

Review 1:the hotel and its furnitures are very new and clean The staff are very friendly especially at reception The reception's staff knows English fluently.

Review 2:The location of hotel is near to the city center and the sea 5 minutes by car , The staff are very kindly Mr.Ali the owner very helpful and can speak fluent English

Review 3:We booked this hotel as a stop off point on a tour round Turkey, we booked partly on recommendations of other reviews stating we should give the hotel a go. Unfortunately it was not for us. It was situated in our opinion the wrong side of the city, and very very noisy and busy, the otogar site is opposite but disused, heaven only knows how noisy it was before. there is a taxi rank on the corner of the hotel and all night we could hear their car radios, eventually we had to phone reception to ask them if they could turn them off. We did not find the beds particularly comfortable, or the rooms well decorated or appointed. Breakfast was average.

Review 4:The staff are extremely polite, friendly and helpful.

Review 5:for me it was a bit far from my location, the spaces was a bit small, but still fair, view from window was just normal,

Review 6:friendly staff, clean and new decoration, nice breakfast, it is very good option in this city

Review 7:Myself and five friends ( all ladies ) on our return from a week traveling Turkey decided to yet again look on Booking. Com for a Hotel in Mersin . We all live in Turkey and between us have a great deal of experience of hotels in Turkey . After reading the reviews we decided on the Sultan and all I can say IS none of them give a true picture of this lovely Hotel . It is situated in a perfect location to get around Mersin albeit very much a business hotel but it also has the feeling of visiting friends and family . The hotels manager should be awarded a gold star for his running of the hotel and his staff who without a doubt equal any staff of a 5 star plus hotel well done to you all . All of us feel we cannot say enough about our stay there every need and some was met . So for anyone visiting Mersin either passing through or staying a few days please book the Sultan Hotel . I feel I have to comment on the beds and bedding , Top Class so you can be guarantee a good night's sleep.

Review 8:This is a very 24 hour location, next to Otogar. Sirens, horns all night.If you want peace and quiet this isn't the place.

Review 9:We were greeted by staff, made very welcome and due to our non existent Turkish,helped with onward bus booking and guidance how to get around city.This a basic hotel only a short walk to Otogar.It served our purpose and we would recommend to others. Good value.

Review 10:While it was nice to be close to the bus station for convenience, the hotel is a bit removed from the more vibrant parts of Mersin. It was not any trouble though--a nice twenty minute walk or a short taxi or bus ride would take me to downtown.

Review 11:For the price, I was honestly shocked at how comfortable and delightful my stay was at Sultan Hotel. The staff were incredibly sweet and the room was spacious, clean and had everything I needed. The internet speed was fantastic and reliable. The staff was always helpful and eager to do whatever they could to make my time at the hotel as comfortable as possible. And free coffee! Who could ask for more? The location was very convenient across the street from the bus station so getting in and out of the city was a breeze. The hotel is on a nice street with plenty of delicious and affordable restaurants that are open late.

Review 12:The hotel was perfect in every way, friendly staff,helpful, especially the manager, clean and elegant, I spent only 12 hours but it was a successful experience.

Review 13:Very nice staff . Helpfull

Review 14:Nothing

Review 15:Everything

Review 16:Nothing to dislike

Review 17:The friendliness of all staff all our luggage was taken in andout for us

Review 18:friendly staff

Review 19:the breakfast was till 10, but in 9.50 staff start to gather all dishes. People who came after 9.50 haven't chance to eat

Review 20:the staff were polite

Review 21:the staff are very friendly and helpful the service was awesome wifi very fast and good very clean rooms great hotel i recommend !!

Review 22:The place was a tarted up dump. It's ok for a quick stopover, but there were no toiletries and there was no hot water.

Review 23:Looked ok.

Review 24:Room quality can be improve.

Review 25:Staff is very friendly and helpful

Review 26:All is managed by a pro team understand how to treat the customers

Review 27:Nothing.

Review 28:staff, cleanliness, breakfast (excellent!), turkish coffee

Review 29:Noisy near bus station

Review 30:Staff was excellent Wifi was great

Review 31:The breakfast was a bit poor

Review 32:Everything was perfect and the rooms were clean and Ali was big help :)

Review 33:My room was facing the streets and it was really noisy.

Review 34:The staff are really helpful, professional and polite. They go out of their way to respond to your needs. The reception staff made me feel very welcome, they spoke English, promptly checked me in and even offered to accompany me to the bus stop when I asked for the Marina. The rooms are clean and the linen smells like fresh lavender. Wonderful breakfast with fresh poğaça. Thanks for the warm welcome. Çingere kizi ;-)

Review 35:Great Location, very modern and very clean rooms. Comfortable beds and mattresses. Very helpful and friendly personnel, very practive in offering their help in any kind of way. We loved everything about this hotel. Staff very friendly n speak good English. Nothing is to much trouble

Review 36:Breakfast must be improved, There should be some more variety for all type of peoples, Bathroom Towels must be Change as they look too old,, rset all is fine.Also there is resturents near to teh Hotel which creates too much smell in the rooms.

Review 37:Staff is bery freindly espevcially teh Manager, It's clean but they Need some improvement in the breakfast, I mean there is not so much variety.Rest all is fine although I jzust stay only for few hours, I mean only for sleep.

Review 38:Noise from bus station next door, the manager said that the bus station was to be moved soon, this will make the hotel even better.

Review 39:Great room, lots of space, professional staff, very helpful.

Review 40:Breakfast was quite simple, and the AC was not working as they had adjusted it for warm only, but seeing as it was the end of March, it was needed.

Review 41:Great location, a nice walk from the main shopping street, and the promenade.

Review 42:- The Place is in the center of the city, near to the market of Mersin City Center, and you can take any Bus to all Mersin region. - The room was comfortable, spacious and clean All time coffee and tea (unlimited) - Breakfast was beautiful but it must have been varied, but it was delicious and rich. - All the Staff - The Manager Everyone was polite - smiling - very professional and helpful. I am sure that if I will come next time with my family, I will book in Sultan Hotel My Review is 100% Thanks Mr. Ali the Manager and all the hotel staff.

Review 43:Unfortunately, smoke leaked into my room in the evenings/nights( from the next room, I guess). Hotelbar would have been nice ;-)

Review 44:Very service minded and friendly staff. Loved them all! Owner also very interested in your wellbeing. Nice breakfast and very clean and neat everywhere. Close to the busstation with cheap and efficient transport everywhere.

Review 45:The Manager, Mr Ali, and staff is so professional, kind, polite, they take care of any single need you may have. when i arrive in airport, the company quataria... they lost my bagage, Mr ali after tel him about this problem, he call the office in airport and fix the problem,next day he pick up me in his car to Adana airport to recive my bagage, nothing is impossible with Mr Ali , trust me i cant do that alone cause i dont speak turkish language...its not easy to find someone spek other language like english ,but he can speak all the language also his staff....... in hotel The hotel is clean, lux and in the perfect location,i feel in home , the taxi, or the station is literally 5 steps away The breakfast is just AMAZING as well, mend it sooooo much. Thank you so much Mr Ali, the manager,and all staff .........

Review 46:I decided to book a room at the Sultan Hotel based on the reviews I hadread and I was not disappointed. From the moment I was met at theairport, the service was excellent all the way. At no point in time didI feel unsafe in the hotel although I was a female travelling alone. Theroom was of good size with a comfortable bed and fresh smelling sheetsand above all the room was clean. The internet connection was also good,which to me was very important. Breakfast is served in the hotelrestaurant and the spread was adequate with an assortment of breads,cereals, fruits, spreads, cheeses and hot items such as eggs andsausages. There is an outdoor terrace where you can have your meal or adrink. All of the staff was helpful, polite and went out of their way toassist in every way. The manager of the hotel, Mr Ali, speaks very goodEnglish and has a very positive attitude. He is extremely friendly,helpful and knowledgeable and went above and beyond the call of duty. Heis unlike any hotel manager I have met, no problem was too difficult tosolve and no question was left unanswered. The hotel is situatedopposite a bus terminal which makes it convenient for those travellingto other parts of Turkey. It is also easy to catch a cab just outsidethe hotel if you need one. There are small cafes close to the hotelwhere you can have a meal and there is also a small pastry shop a fewdoors away from the hotel where you can buy good tasting Turkishpastries. This is the most hospitable hotel I have stayed in and it wasa wonderful experience. If you ever find yourself in Mersin, I recommendstaying at the Sultan Hotel. (Female, Singapore)***** Hotel yang sangatbagus. Staf sopan dan suka menolong, terutama manajer hotel, Pak Ali,siapa yang ramah dan sangat baik. Sarapan yang baik, ruangan besar danbersih. Hotel ini berlawanan terminal bus. Hotel ini memiliki teras dimana Anda dapat makan atau minum.

Review 47:Nothing. Everything is great!

Review 48:I am very impressed with the hotel's hospitality and cleanliness. The rooms are modern and cleaned spick and span daily. The hotel location is also very convenient as it is just opposite the bus station. I would like to extend my greatest gratitude and thanks to the hotel manager, Mr Ali, and his staff for being very understanding and accommodating towards my stay in Sultan Hotel. As this is my first trip to Turkey, I am very happy to share that my stay in Sultan Hotel has been a very memorable experience. Thank you so much! For travelers coming to scenic Mersin, I recommend you to stay here as it is truly a great experience! I will certainly come back!

Review 49:It was a wonderful reception. We have felt that we are entering our house. Everything is organized and clean. We felt comfortable the whole time. Breakfast was very tasty. The staff was ready for any inquiry or help at any time. They were like family. Thank for Sultan Hotel very much. It was a wonderful trip too. I hope I will repeat coming to Sultan Hotel.

Review 50:hotel is opposite to bus station which is in away good but noisy

Review 51:All the staff are very friendly helpful , thanks to them all..rooms are spacious & v.clean..price is good.

Review 52:Very nice and helpful stuff especially Mr.Ali he is a nice and wonderfulman helpful and very good man I advice any one to go to sultan hotel andstay in this hotel and I want to send my regards to mr ali Rooms cleanand every thing is more than good

Review 53:From the first moment of my arrival I felt comfortable , very welcoming staff , friendly and very polite , The room seemed bigger and nicer than the picture and very clean , I didn't get disturb during my rest ( room service ... Itc ) Breakfast was very delicious and well prepared , You can have a good coffee at the terrace once you finish your breakfast ,, One more thing I have to mention The general manager mr Ali was very friendly and kind ,, he even offered me a lift anywhere in the city when I left the hotel , I would recommend sultan hotel to all friends in the uk I'm pleased with all the services and will give it 5 stars Thanks to sultan hotel,s staff and management :)

Review 54:Not a very clean carpet in some rooms. Not a very good location unless you are going to use the bus station 10 meter away. BF could be better.

Review 55:Clean. BF is ok but resturant is small. Very friendly and helping staffs but with a very limited english speaking. Large rooms.

Review 56:The hotel was very well located, clean and with modern decor which Ilike. The staff were more than happy to go the extra mile to help withany queries we had.

Review 57:location, opposite bus station, noisy

Review 58:Staff and service

Review 59:after a long day out when we returned no matter what time we where always offered a coffee,good staff

Review 60:The service is excellent

Review 61:The hotel is situated in an unpleasant area. The area is noisy and made sleeping difficult.

Review 62:Breakfast was OK but simple

Review 63:Very polite and helpful staff. European-style rooms. They brought fruit as a gift from the hotel in the evening

Review 64:Nice and friendly personnel. Worm atmosphere. Next to Bus station and very close to train station.

Review 65:no body speake english

Review 66:The manager was so supportive & help as too mush

Review 67:Staff were very helpful & friendly. Room was clean & fresh

Review 68:The hotel is located in the center. The staff was very helpful and attentive. The rooms are clean and comfortable.