Ascot Park Hotel

Ascot Park Hotel descritpion
The 4-star Ascot Park Hotel is 3 miles from the city and less than a 15-minute drive from Invercargill Airport. Guests can dine at the on-site bar or restaurant, or by using the 24/7 room service. All rooms include cable TV. Guests receive 500 MB of free Wi-Fi per stay.
The Ascot has a hot tub, sauna and a heated indoor swimming pool available for use by all guests. There are also conference facilities. A free shuttle service is provided into the center of town.
Emberz at Ascot restaurant serves gourmet cuisine, and Emberz Bar features a range of beer and wine. Guests can also relax at the Sportmans bar which has a large TV screen.
Ascot Park Hotel supports sustainability, with environmentally-friendly policies around the hotel such as recycling in the rooms, public and staff areas, along with chemical-free cleaning in the hotel rooms.
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Facilities of Ascot Park Hotel
Pets :Pets are not allowed.
Activities :Mini Golf | Sauna | Fitness Center | Massage | Indoor Pool (all year) | Bikes Available (free)
Food & Drink :Bar | Breakfast in the Room | Restaurant with Dining Menu
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Room Service | Airport Shuttle (free) | 24-Hour Front Desk | Currency Exchange | Baggage Storage | ATM on site | Babysitting/Child Services | Laundry | Dry Cleaning | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Honeymoon Suite
General :Newspapers | Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Heating | All Spaces Non-Smoking (public and private) | Designated Smoking Area
Reviews for Ascot Park Hotel
Review 1:The only thing I didn't like was the floor tiles in the bathroom weren't heated. Not a big deal, but they were FREEZING(even though it's summer). That's me being fussy though.
Review 2:Fantastic staff. Very clean rooms. Serviced quickly and to a the best standard. Gave more wifi when I asked also.
Review 3:Stayed in the motel unit, clean and tidy room with a well equiped kitchen. Walls are thin and you can hear your neighbours is the only problem I incounted
Review 4:It was very small and very basic with few amenities. Too small for 3 people in one room. Seems like an older property without much updating. Room was clean , but recreation room was not clean.
Review 5:On the Saturday when we arrived, we were notified of a fire drill that was to happen on Sunday at 11:30. 11:30am came and went, we heard a noise that sounded like a horn. My husband and I waited a couple of minutes and then headed over to the reception area where we were told was the assembly point. No-one was outside, no one came to our room to "evacuate" us. My sister-in-law was 2 rooms over and was told by a house keeper that someone would be with her and her partner. No-one came. This is very disappointing. What if there was a real fire?? No fire wardens were about!!
Review 6:Our motel room was definitely worth what we paid. Even though it was for one night, we had a really good stay.
Review 7:We booked this hotel BECAUSE it had a sauna. In our previous hotel, we went to use the sauna and it was off. It took too long to heat up before the facilities closed. SO WE DELIBERATELY ASKED THE QUESTION "Is the sauna on and working?" at the front desk. They said yes, but the receptionist was a trainee and did not know it had to be turned on. This was one of 4 out of 5 saunas we came across in new zealand that had to be "turned" on. Every one of them was set at too low a temperature as well. It is a shame that this review is so low, because it isn't that bad a hotel, but we really feel short changed by the event. Someone needs to tell NZ hotels that turning off the sauna is OK provided you turn them on again if the customer wants them (Ask when they check in).
Review 8:The layout was good and the accommodation was absolutely fine. Access to the room from front and back was really useful.
Review 9:Expensive wifi. Only free for 30mins. Rooms quite old but clean
Review 10:Decent price & large motel rooms with good facilities. Nice shower, and a small kitchen.
Review 11:Great location. Quiet but close to town. All facilities including gym, pool, bar and restaurant. Staff friendly and very helpful. Immediately phoned us when they discovered stuff we had left behind and followed up. Will post belongings back to us. Room great with plenty of space. Separate toilet a great touch.
Review 12:The gymn was small and required going to get a special key instead of having it respond to the room key. Breakfast closes early at 9am.
Review 13:The grounds and room were well kept.
Review 14:Spacious room and bathroom. Lovely soft absorbent towels. The recycle bin. Comfortable beds with plenty of pillows. Kind reception and housekeeping staff.
Review 15:Convienent location. Helpful and friendly staff. Room was large and comfortable. Overall great Hotel. Having a restaurant and bar within the hotel was a added bonus.
Review 16:Some guests had a number of dogs in trailers parked behind my motel unit. The barking was annoying late at night and early in the morning.
Review 17:Very clean & comfortable.
Review 18:No dislike, but suggestion: Internet was not available morning of check out so unable to finish off emails or download info. Maybe have available to official checked out time rather than at midnight as I suspect is the case.
Review 19:Friendly helpful staff. Good site, easy to find way around
Review 20:Food in breakfast bar could be hotter but this is just a little gripe.
Review 21:Refurbished motel rooms are looking great, nice clean place to stay, we will come again.
Review 22:Only damper was that I had all the coffee and tea facilities but no milk on arrival. But was able to be delivered a really yummy hot chocolate which was fantastic!
Review 23:I loved how spacious my room was and that I had multiple ways to get there. Parking right outside was a bonus. The room layout was impressive as was the two TVs in the room great for watching TV in bed!! Spa bath was a hit and I didn't want to leave!
Review 24:Would like curtains over the bathroom windows as even tho its opaque...I know you can still 'see' and our bathroom window was directly where another room had an outdoor table and chairs and sat out smoking so put a towel in the window!
Review 25:I was, clean, tidy and very comfortable; i.e. the beds and pillows were comfy the heater warmed up the room quickly as it was a cold weekend. We would recommend this motel to our friends.
Review 26:Fabulous stay great staff food was best I have had as a conference package and the dinner was beautiful . Room clean spacious and warm . Loved my stay and was sad to book out!! Will repeat book if ever down that way again
Review 27:Nothing.
Review 28:Really great accommodation and terrific place for a conference. Staff invariably friendly, helpful and courteous. Room comfortable, spacious and all facilities are excellent. Restaurant and bar serve excellent meals at reasonable prices and provide excellent service. Staying there again tomorrow night.
Review 29:The only downside. it is a bit far too walk into town.
Review 30:The staff particularly in the dining room at night were exceptional. Very efficient and friendly. The food was excellent as well and good value for money.
Review 31:The table/desks in the rooms (motel units) were not big enough to use for work. Also wifi didnt work very well/was unstable, had to use own phone. Re the restaurant while the evening meal could be catered for my needs of a Paleo Diet - Gluten/Dairy/Free Range/Organic/No Additives the breakfast options were not at all good, as there was no guarantee on the eggs being Free Range, as even if nothing else could be eaten i could have eaten the eggs and bacon on GF bread.
Review 32:The small gym was great, restaurant was great, i had the pork belly which was very good
Review 33:Out of the hustle and bustle of town, full amenities, nice setting great restaurant, Used the bikes for a couple of hours sight seeing All round it was great we and we will stay again
Review 34:One of our plates had food stuck to it, from previous guests, however staff were really helpful and happy to replace it with a clean one!
Review 35:the pool and spa
Review 36:Nothing bad to say about the place
Review 37:Friendly staff, good facilities, great restaurant at reasonable prices, an enjoyable stay. Really good value for money
Review 38:It isn't really a 4 star is it? Decor was soulless, the kitchen just adequate, supplied with a tag (please make up my room) to put over the door handle outside but no door handle to attach it to, Noisy venting system in toilet and bathroom, broken hook on the back of the bathroom door, ugly fire extinguisher and electrical "power box", ugly exterior (needs tidying up). No newspaper delivery in the morning.
Review 39:Staff were great, bed great, shower great, heating great
Review 40:Breakfast was not good value for money. Pain $15.50 for bacon and eggs on toast and weren't even able to get a espresso coffee with that.
Review 41:NIce place to stay, very large, parking near rooms.
Review 42:Great stay, however my booking advised I had a room with two double beds. This is not a problem as was on my mine but if I had brought someone else along it would of created an issue.
Review 43:the only thing i didnt like was the bed was very very hard. would be improved heaps by having a padded mattress protector or something
Review 44:it was clean, spacious, quiet
Review 45:The large, warm motel room connected to the larger hotel facilities, the fine dining and supportive staff. The lower than expected tariff was a bonus. This hotel/motel is very good value for money when compared to other motels across the city.
Review 46:The price was very reasonable. The staff were lovely and it was very quiet. We were just in town for the night for my mother's 60th and this was perfect and will be sure to stay again, thanks.
Review 47:Arrived late evening,to a warm room,clean recently renovated .Great parking for car and trailer. Good value,front desk expectational chased us with pills left at breakfast table. Now the breakfast was suburb,stay in a lot of hotels best breakfast ever.
Review 48:Wifi was intermittent. No internal access to Sports bar $2.50 chargeat atm and had to walk to sports bar in the rain to be charged forgetting cash out
Review 49:Staff in the Emerse(??) bar/restaurant were fantastic Bar meal inthis Little bar was fantastic service was great Room was clean andcomfortable and well heated
Review 50:thought the sports bar staff could have taken a bit more interest as we wanted a meal and were re directed back to the main buildings restaurant, even though other people were eating there
Review 51:overall facilities were great, especially having swimming pool and spa on site
Review 52:On our first stay we chose to cook for ourselves we found that there wasn't a suitable place to actualy eat the meal.
Review 53:Clean comfortable and convenient for our purposes.Good bar meal.
Review 54:The bathroom was very cold, it didn't feel like the double glazing was efficient. It would be nice to be able to purchase small bottles of red/white wine from the bar/restaurant/bottle store to have in your room.
Review 55:Location, quiet, warm & friendly
Review 56:Steak no up to scratch, not cooked to the Ascot description of medium, food luke warm & served on cold tile, veges average.
Review 57:Warm room, bar warm & cosy, surprised not very many Otago wines.
Review 58:How they bought me the wrong meal
Review 59:I loved my room as a mother of 3 I was after a relaxing full night sleep that's what I got!! They added to my meal and gave me a glass of wine at thier expense for sending wrong meal. Just lovely.
Review 60:Given Invercargill's proximity to the best cod fishery in NZ, the miniscle portion of blue cod I the blue cod dinner was a bad joke.
Review 61:Nice big room. Warm, clean and quiet. Well ventilated bathroom. Everything worked! Easy parking
Review 62:The coldness of the motel unit, even with the heater on all night it was still chilly and there was no curtain on the back door making it even colder and noisy from the road.
Review 63:My niece who works for ILT in another establishment was unable to secure a discount for us even though the motel was booked through making contact and not an online booking.
Review 64:Were able to accommodate our request after making online reservation by adding a request comment.
Review 65:The weather! Not your fault
Review 66:The staff are outstanding. In particular, Sally and her colleague who went to the trouble of a birthday surprise! Thank you very much to them.
Review 67:The room was really nice and a great price. Perfect for what we need for our short stay in Invercargill. The courtesy shuttle was fantastic and the restaurant was well priced with good food.
Review 68:would have been better it have a table of some type to eat our room service on rather than the bed
Review 69:Staff were the most helpful I experienced on whole trip - NOTHING was a problem and they helped out with shuttles bookings and rung tour companys etc for us to confirm bookings
Review 70:Swimming pool décor was uninviting with blank walls and no plants. The spa pool water smelt stale and was enough to prevent us going in
Review 71:Rooms were spacious and quiet and of a good standard
Review 72:No complaints at all.
Review 73:Location was away from town but was not far away from anything. We dined in their restaurant for dinner and it was AMAZING food and service. Husband asked for blue steak and got a blue steak, and the bluff oysters were awesome.
Review 74:Lack of friendliness/interaction on check-in and check-out. No greeting, engagement or conversation from front desk person (Becky?). No thank-you or have a nice day, or enjoy your stay. Very matter of fact and clinical. I was not made to feel welcome at all.
Review 75:Lovely motel units, clean, comfortable and modern. Free Wi-Fi and access to restaurants/bars within the complex.
Review 76:The beds seriously need updating so uncomfortable we slept in seperate beds as there would have been so much partner disturbance and roll together if we both had slept in the big bed, which was a bit of a shame cos its a really nice hotel
Review 77:Pleasant and helpful staff, very nice room, gym small but great
Review 78:Wait staff in restaurant were very slack
Review 79:Courtesy coach great took me to hospital appointment. Amber in reception and Tania at desk in restaurant were great. Motel clean and comfortable
Review 80:The kitchens and bathrooms could do with an update. The water pressure on the shower was not very good and the shower rose was rather low. It was a nice surprise to see a bath!
Review 81:lovely surroundings. Really enjoyed the pool, spa pool and sauna. Nice to have the option of dining at restaurant or having room service. Loved the fact that there were all the bells and whistles - freebies like newspaper, shampoo, shower caps, free pens and paper - even tho I didn't use any of them! Was impressed that they restocked the complimentary tea and coffee caddy - often if you stay for more than a day they don't replace anything that you have used. Little things mean a lot.
Review 82:Large, clean comfortable room. The unit where we stayed is part of the original motel and is consequently somewhat dated. However, the price is very reasonable and we have no complaints. Free wi-fi up to 500 MB and an additional 500 MB was provided free when we asked for it.
Review 83:Instant coffee is terrible get a plunger coffee or a nice Robert Harris one to match the decaf
Review 84:Stayed for a wedding great value for the purpose we used it for
Review 85:All accomodation in NZ feels way over priced when the exchange rate is taken into account. NZD is crazy high making everything feel like price gouging.
Review 86:Pricing of accomodation does not reflect standard accurately. We stayed in worse places for more money. This place is great and at $116/night was great value compared to the alternatives.
Review 87:Air con would have made it easier to sleep.
Review 88:This is a huge hotel with good facilities. With both a restaurant and also a bar with bar food, there is plenty of choice and all of good value. The pool and sauna were good and the gym was adequate.
Review 89:There was no hair dryer. WiFi did not work from our room.
Review 90:We stayed in the motel part, in a nice-sized, well furnished studio. We enjoyed the fitness facility. The staff were very professional and helpful. We would deftly stay there again.
Review 91:Don't expect a good meal out in Invercargill, you won't find one.
Review 92:Good location,but nothing much see. Lots of outdoor activities on Sandy Point at weekend. Lucky enough to catch a Rodeo!
Review 93:A great place to stay! We only stayed here for one night, but it's a great stay to be for a longer time. A lot of extra facilities. The rooms (living/cooking and bathroom) were spacious, clean and nice.
Review 94:The room was very comfortable and we had a fantastic sleep. Loved the decor and best of all the room and bathroom was spotlessly clean. Also, when I booked the room via this website, our special requirements was an earlier check in, as we were arriving from out of town for an afternoon wedding. I found the Ascot very flexible with this and would recommend a stay.
Review 95:While in the main bar I asked for two drinks which were both the last dregs in the bottle.(whisky and a barardi) I did not get full double even though I questioned the quantity.(for both) I went to another staff member who checked the drink and found it very short. The other drink could not be checked as had a mix put in it. Staff member did not apologise. he had bad attitude.I told management and they have not replied either. Poor public relations.
Review 96:Cleaning ladies were lovely.
Review 97:The facilities like the swimming pool, gym and the spa pool. We did enjoy the good food at the restaurant too. Staffs are very friendly and helpful and the check in is less than 5 minutes. Free car park just in front of our room.
Review 98:Staff were friendly and helpful - they could not do enough for you. Ice was delivered to the room. A staff member also came to the room when we had trouble connecting to the internet. The room was lovely.
Review 99:I feel the place needs a face lift it's feel is more old peoples home rather than hi end hotel ..nothing a repaint and refit both internal and externally wouldn't fix..
Review 100:The staff were outstanding ..I have visited here many times and chose to stay here when I do and I am always very pleased with the level of service and the high level of food preperation .
Review 101:Would of liked to stay longer to try out more they have to offer. However we found restaurant prices to be over priced.
Review 102:Most amazing service, comfortable and relaxing. Would cater to the needs of all. Would most defiantly be back soon!
Review 103:Nothing !!!
Review 104:Everything we would need , is right here in the complex !! "ALL" staff Nothing is a problem !! Have stayed more than once , will be back to stay again soon !! PS compliments to the grounds staff , I myself have won garden awards , the gardens and grounds are immaculate !!
Review 105:The offer to upgrade which was actually a downgrade because it wouldn't have had kitchen facilities if I had taken it up. Operating the microwave (totally different from my one)
Review 106:Quiet location Being able to cook our own meals Helpful staff
Review 107:food in the restratant was not good not enought for want you pay and the bed was hard as rock
Review 108:everything was right there even the bar was just 2 min walk away
Review 109:I could not fault any aspect of my stay here, one of the best, I spend alot of time traveling, 50 countries, over 5,000 places
Review 110:Most NZ motels have a miserly 100-250 meg/day included internet access, but the Ascot Park gives you 500meg, really important these days to keep in touch with business/friends/family. Staff and facilities exceeded all expectations Although the location is a little way out of town by local standards, this is nothing by international standards
Review 111:It was all very good and at least you could have some toast and cook a small meal plus a micro wave. Pool spa good. Easy parking. Room had plenty of room.
Review 112:Would be great if they had some sort of dog boarding area
Review 113:The one bedroom apartment was very spacious, modern and very clean. The hotel grounds were lovely and the room was very quiet. The photos don't do it justice☺
Review 114:i had to upgrade as I had firstly booked the motel Side which was stepping back in time to the 50's. It was awful. Luckily there was a vacant room in the hotel otherwise I would of booked somewhere else.
Review 115:Everything!!! Beautiful room, beautiful food and lovely staff. Excellent wifi reception too!!
Review 116:It would have been better if there was at least one bowl and some simple cutlery such as a can opener and sharp knife. I had my son with me and it was very limited. I would advise providing a second milk if staying two nights as I was only provided one and I had two nights stay. The pool steps need fixing asap.
Review 117:I liked the modern theme, it was comfortable, small but warm and tidy. Those on business trips would not require anything more. Pool and spa facilities are nice.
Review 118:At check in had to queue for attention from reception staff who were more focussed on their own conversations than guests.
Review 119:Spacious rooms with high ceilings, plenty of space for luggage. Access to rooms from both inside and outside. Comfy beds with a number of layers of bedding enables you to customise your own warmth. Generous servings for breakfast.
Review 120:Could not connect to Wifi, even from the reception area. Very disappointing from establishment such as this. Need to have this rectified ASAP,missed out on sending important emails
Review 121:Staff were very friendly, rooms were clean and tidy, the bed was very comfort after a long day of motorcycle riding
Review 122:The Invercargill weather. Not pleasant when on a motorbike.
Review 123:We loved everything about our stay. Even the worker next door to our unit was very friendly. The Jazz band was a lovely accompaniment to our meal. Very enjoyable!!
Review 124:When booking multiple rooms 8 weeks in advance I would expect that the rooms would be adjacent. It is inconvenient when guests travelling together in one vehicle are separated by some distance when the room reservations were made through one booking.
Review 125:Couldn't connect to internet.
Review 126:The layout of the room and the fact it had everything I needed except couldn't connect to the internet. Very clean and welcoming with a nice smell. Great location for what I needed to do and very quiet location.Great breakfast choice and great portions.
Review 127:the super king size bed was far to hard didnt sleep to well a decent topper pad would go along way
Review 128:the staff were very friendly and helpful the meals at emberz restaurant and bar were very very enjoyable and good value
The Fine Print
Please note that the airport shuttle service is subject to availability.