Hotel Jerome, An Auberge Resort

Hotel Jerome, An Auberge Resort descritpion

Nestled in the heart of Aspen, Colorado, and only moments from top-rated ski trails, this historic hotel features elegant accommodations, personalized service and exceptional amenities and facilities.
The area surrounding the Hotel Jerome is filled with endless activities. In summer months enjoy golfing, biking, fishing and more. The winter months allow for skiing, dog sledding and ice skating. Downtown Aspen is also close by, filled with shops, restaurants and galleries.
Originally built in 1889, the Jerome combines old-world elegance with all of today's modern conveniences. Allow the hotel's concierge service to arrange the day's activities, relax with an in-room massage or dine at one of the hotel's gourmet restaurants.

Recommand

Low rates——Best price for 2 guests: $450+ • No booking fees • Save money!Best price guarantee — enter dates to see these prices!
52 properties in Aspen——Including hotels, apartments, villas and more.
Manage your bookings online——Sign up for a FREE account·View a single booking.
66 independent reviews——We verify all reviews from guests who've stayed at Hotel Jerome, An Auberge Resort. Find out more about Booking.com Reviews.
Booking is safe——When you book with us your details are protected by a secure connection.

Facilities of Hotel Jerome, An Auberge Resort

Outdoors ：Outdoor Pool | Grounds | Terrace

Ski ：Ski Storage | Ski Equipment Rental (on site)

Pets ：Pets are allowed on request. Charges may apply.

Food & Drink ：Bar | Breakfast in the Room | Restaurant with Dining Menu

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Public parking is available on site (reservation is needed) and costs USD 30 per day.

Reviews for Hotel Jerome, An Auberge Resort

Review 1：The hotel Jerome is an iconic hotel in the middle of Aspen. It is an amazing place to stay. Unfortunately the main restaurant wasn't open during our stay, but we had great dinners in the J-Bar.

Review 2：Resort fee was unexpected. Really didn't use much of the amenities

Review 3：Staff was extremely helpful. No issues with booking or anything. Room was newly renovated. Nice bathroom and products

Review 4：Spacious room, luxuriously appointed furnishings, mountain view, attentive and courteous service, plus nice touches such as free secure bike valet and storage, Malin & Goetz products.

Review 5：Valet station is sometimes hectic and it's Aspen so you're paying a premium for everything.

Review 6：Location is awesome. Walking distance to all the shops and restaurants of downtown Aspen.

Review 7：The sit-in breakfast was quite basic, would have been nice to have the possibility of mushrooms, cheeses, etc. Maybe the hotel should offer a full English breakfast?

Review 8：Service, service, service & trust. I am seldom in a hotel where I feel as welcome & as certain that all employees can be trusted i.e. all personal belongings were absolutely secure.

Review 9：I ordered room service breakfast for 10am. At 10:15am I called asking if it were on it's way; they said they had us down for 10:45am. When it arrived it was still the wrong order, but the staff member insisted it was our mistake, which was a disapointment.

Review 10：The Hotel itself was amazing. Staff were courteous and professional.

Review 11：Gym was too small and not enough equipment.

Review 12：Fabulous, humorous staff! Location was phenomenal! Old world western high end decore. Played with the kids in the pool for hours. Food was great! Celebrity sightings oh my. Didn't want to leave and I never feel this way about a hotel. Even bought a hat!

Review 13：This Aspen vacation was a surprise for my husband's 50th b-day to attend the Food & Wine Classic. I couldn't have asked for anything better than the experience we had at Hotel Jerome! The staff was amazing, professional and personable. I was thrilled to learn they upgraded us to a suite upon check-in and had a lovely bottle of wine & note in the room for my husband's special celebration. I absolutely loved our room - - décor, amenities was pure comfort! We enjoyed a delicious dinner at Prospect the first evening and the sommelier suggested a wonderful bottle of wine for us. Thank you Hotel Jerome for making our stay such a wonderful memory!

Review 14：Someone had spend DAYS smoking in the room. Definitely not the hotels fault but it had been so much smoking that it settled into the fabric of the chairs, sofa and bed. It was probably the person who had just checked out of the room the evening prior, because it was fresh. So sad because this establishment is top notch. Some people don't respect rules, sad situation, but I wouldn't have switched rooms so I can't really complain! 5 STARS!

Review 15：Complimentary upgrade and FABULOUS room service dining.. YUM! Thank you!

Review 16：Breakfast is very expensive. Hotel was a few blocks a away from the nearest ski station (for Aspen) and bus station (for Highlands, Snowmass and Buttermilk). Though the hotel would drive you to the Aspen ski station for free. Concierge was a bit hit and miss e.g. one restaurant was booked for the wrong night. Could do with a local, next day weather forecast provided in rooms or at reception.

Review 17：Eclectic mix of Wild West, Art Deco and animal print decoration set in an imposing red brick building. Large, luxurious, comfortable and very stylish bedroom and bathroom. Attentive, cheery service from the staff throughout the hotel. Great vibe in the bar, particularly on nights when there was live music. Knowledgeable bar staff. Well situated for a number of the best restaurants in town such as Cache Cache, Steak House 316 and Matsuhisha. Great to have the option of taking hotel cars to places within town, including pick up and collection from Aspen airport.

Review 18：Charging to go to the ski fields is a terrible given the room rates. Service should get better over time but it's definitely not there yet! Residences at little nell is unbeatable for service.... Different league

Review 19：The hotel is absolutely beautiful and it is a short stroll from everything but the skiing. Nobu, cache cache, Caribou club, etc

Review 20：Our only complaint was the air conditioning. We couldn't get it to work and it was so hot in our room we couldn't sleep. We let the front desk know the next morning and she just said that it was a tricky system and we should have called...

Review 21：This hotel is beautiful! Our room was spacious and very comfortable and we had a great view.

Review 22：room service operators had difficulty with english and made it hard to order and get it straight

Review 23：Warm friendly staff, great location, beautiful property, unique ambiance

Review 24：Nothing

Review 25：The room

Review 26：Very gloomy in the corridors

Review 27：The staff was amazing! They were helpful, friendly and very attentive.

Review 28：The historic decor was fabulous. A delightful experience. Great location to walk to dinner and shopping as well.

Review 29：The service and facilitates are amazing!

Review 30：Everything. Great friendly, accommodating staff.

Review 31：I highly recommend Hotel Jerome and hope to stay there again. It was quiet, extremely clean, and very comfortable!

Review 32：Quite room (suite, separate bedroom; great staff; main Aspen downtown easy walking distance.

Review 33：Well heeled clientelle

Review 34：Location good. Staff excellent and helpful. Any request dealt with calmly and promptly.

Review 35：Great staff. Great attitude. Excellent facilities.

Review 36：The website does not reflect the ambiance and decor

Review 37：Delightful interiors. Excellent service.

Review 38：the lighting in the room could be better

Review 39：evedrything

Review 40：The Jerome exceeded all expectations.

Review 41：very overpriced!!! VERY!!!

Review 42：Quality and location

Review 43：The Jerome is fabulous!! Loved our stay so much we booked another stay in December... can't wait!!!

Review 44：The hotel was beautiful, in a perfect location, and included more amenities than I care to list. Would gladly stay again. Expensive but worth it.

Review 45：Everything was wonderful!

Review 46：Great location and helpful staff. It was ice to have lots of water encouraged and complimentary snacks.

Review 47：Location

Review 48：Everything

Review 49：Great attention to detail and a very helpful staff - made for a memorable weekend.

Review 50：for skiing we prefer Hotels next to a lift

Review 51：Hotel Jerome charged me for a room that I physically couldn't use.

Review 52：parking fees

Review 53：service rooms

Review 54：No complaints.

Review 55：Excellent staff and great place.

Review 56：Late night check in not smooth

Review 57：Barbara the rooms director was outstanding. Valet/bell staff was efficient and friendly.

Review 58：Everything luxury , stuff should be trained that car rentals in Aspen airport are located in the arrival area by otherwise perfect shuttle service

Review 59：Outdoor Pool , Charming atmosphere in an old building and nice rooms in an attached new one

Review 60：They could have given us better advise regarding the airport when we got snowed in .

Review 61：The hotel was excellent . Loved the heated towels and robes by the pool. Loved the mini bar basket of food and the coffee machine. The games room. The bed. The overall quality.

Review 62：Aspen , being such a hot place should have higher quality restaurants.

Review 63：The staff of the Hotel was very friendly and very professionals. the hotel itself is an institution with a lot of history. The staff and the hotel have nothing to improve it was a great experience. the spa of the hotel was not at the level of the jerome.

Review 64：Nothing! ...The only problem is that Aspen is a bit too far from Tokyo, Japan. The area, however, is worth visiting even from a faraway place such as ours.

Review 65：This was our fourth visit to Aspen but the first time to stay there. This trraditional, historical and luxury hotel is one of best ones in the States, I believe. Not only the room we stayed but the common area are so nice! We would definitely stay in this hotel again if we could have another chance to visit Aspen.

Review 66：Every thing was to be liked!

Review 67：The staff were extremely helpful and friendly...the service was wonderful. The room was beautiful as was the rest of the hotel.

Review 68：First room I was given was view on an inside small courtyard with theventilation system of the hotel which caused constant noise.Unacceptable if you pay $600.00/night. They changed the room uponrequest without hassle. Breakfast cost is in line for the quality buthaving to pay $6.00 if you want two additional small croissant seemsreally excessive.

Review 69：Very friendly and helpful staff. Never had to wait when I had requests.Good location. Free Nespresso coffee in the rooms.

Review 70：We had always wanted to stay at the Jerome for years. It is a wonderful property but for us a little expensive. It is "old money", the front desk help was terrific and the hotel is very close to the restaurant and movie theater that we wanted to go to.

Review 71：Very shortly the things that compelled me to stay at the Jerome will bedestroyed. It is going to be "redecorated" meaning the powers that beare going to turn it into a Little Nell wanna be. They are going tohomogenize it and strip it of its old world charm. There ought to be alaw against such a travesty. Little Nell is at the base of Ajax, itslocation is unparalleled. The Jerome will never compete with thatlocation. Its only draw is its distinct character and charm. Once thatis destroyed, I will very simply stay at Little Nell's henceforth, therewill be no reason to be on the edge of town, rather than in the center.

Review 72：The sense of history and the old world charm are the reasons I selectedthe Jerome. Every detail said "Elegant old West" a style uniquelyAmerican. I have traveled all over Europe and Asia and the American OldWest has special charm, nothing like it anywhere. Although like visitingHadrian's Palace outside Rome or any of the 14th or 15 century Palacesof Europe, one gets a strong sense of others through out history who whohave walked the same halls. I love that

Review 73：J Bar, to much busy, noisy and smelly

Review 74：Charm, lobby bar, wonderfull bedroom and great staff

Review 75：A bit too noisy in main bar/ common area.

Review 76：Service, atmosphere,location. Shuttle services. Nice size rooms. Not too glitzy!

Review 77：Pluss beatific rooms. Historic decor and great service

Review 78：we had a wonderful stay.. Can hardly wait to see what the new look will be after the remodel...

The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.