Dover Downs Hotel & Casino

Dover Downs Hotel & Casino descritpion

This hotel is in Dover, Delaware and has an on-site casino and spa. Enjoy a variety of dining options at the 9 restaurants and 5 lounges. Dover International Speedway is a 5-minute walk away.
Each guest room at the Dover Downs Hotel & Casino features cable TV and a refrigerator. They are decorated in dark wood furnishings and plush bedding. Free Wi-Fi is also available.
Guests can visit the fitness center, the indoor pool, and the sauna. Relax at Toppers Spa/Salon or enjoy a variety of concerts and events at the on-site entertainment venue.
A breakfast buffet, as well as steak, pizza, salads, and more are served at the Hotel and Casino Dover Downs.
Delaware State University is half a mile away. Dover Air Force Base is 10 miles from the hotel.

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Facilities of Dover Downs Hotel & Casino

Pets ：Pets are not allowed.

Food & Drink ：Bar | Breakfast in the Room | Buffet-Style Restaurant | Snack Bar | Special Diet Meals (upon request)

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Private parking is available at a location nearby (reservation is not needed) and charges may apply.

Reviews for Dover Downs Hotel & Casino

Review 1：I had to leave and go home and didn'hit the jackpot. I did not have a good view from my room. However we till a good time.

Review 2：Close to everything you need and reasonable in pricing. Food was superb.

Review 3：Due to a repair of a water pipe, we were unable to shower the next morning because the water was still brown. Therefore, our stay was somewhat uncomfortable.

Review 4：I enjoyed the atmosphere and the food.

Review 5：The chair fabric and the menu cover were soiled and worn. The shower tile and nozzle were so worn, they appeared to be dirty. We asked an employee about them and received absolutely no response or action. Surprised at the AAA 4 diamond rating with these conditions. The common areas of the hotel are quite beautiful, but the room we had needs updating. Wish I had taken pictures.

Review 6：The location of this hotel was perfect for our visit to Dover.

Review 7：Couldn't order food when I wanted to, they closed down at a certain time and over the weekends.

Review 8：The location of the hotel was nice and room service that I had one day was good and nicely prepared.

Review 9：I called to tell the front desk my room smelled like urine. They did absolutely nothing about it although they stated they would call me back. I bought Lysol to spray and upon waking up the room was worse. It also appeared someone had been in there before us and decided not to stay because there was candy wrappers on the desk and in the bathroom.

Review 10：I liked the decorations within the hotel and the friendly staff.

Review 11：I stayed for two nights and my room was never cleaned . I was surprised but I did not complain because I had received such a nice welcome on arrival.

Review 12：I arrived late and called to let the hotel know I was coming around 11 pm. The lady I spoke with on the phone was so pleasant it made me feel better due to a circumstance I was facing. Thank you for good hospitality.

Review 13：Vending machine did not work

Review 14：The rooms were super clean and the staff were very friendly. My husbands holiday was catered in the ballroom, it was fantastic!

Review 15：I was surprised that the Hotel didn't validate my parking ticket. I told the young lady at the front desk that Toppers Spa validates, but I guess since they are two separate entities that's the difference.

Review 16：Everyone was so nice to us. It was our first over nite stay there. We Valet parked and the drivers were ALL very pleasant. One of the older drivers was as sweet as he could be. I did not get his name but he was sooo kind to us. I would definety come back to stay again. We felt like we were hundreds of miles away from home and we only live in Newark, DE?

Review 17：One downside was the very limited room service menu at 10:00 pm. For such a major hotel, room service options should be more expansive.

Review 18：After we booked through Booking.com, we received an upgrade to a spa suite at check-in. The suite was incredible and very comfortable.

Review 19：There was a lot of walking involved and I am handicapped. But everyone was so nice to me and very helpful.

Review 20：The room and the casino and the restaurants everything!

Review 21：There was some type of high pitch buzzing noise in my room that caused me to have to sleep with the radio on.

Review 22：The staff was pleasant and helpful, the food was amazing

Review 23：well the shower water was cold. They need to update the music and make it a little lively make the atmosphere more fun. offer more gifts when you have to pay to stay. or add a breakfast to the guest.

Review 24：The pastries was good

Review 25：Staff on casino floor could have been nicer. Nothing horrible happened they just could have been more pleasant.

Review 26：Check in was very pleasant. Restaurant experience was good. Room was clean and very nice.

Review 27：The room was dirty, very dusty with hair in different areas, bathroom was not clean and towels had a odd smell as if they been laying around and not washed properly and the shower head was worn out and very old, could not shower properly stream was to low and not steady and bathroom was also dirty you could see all the dust on mirrors and sink fixtures

Review 28：a very nice looking hotel and well kept in the lobby areas, and staff was nice and perfectional and size of rooms are good

Review 29：The staff are obviously under paid and overworked. I could not beleive the dealers rarely got a break, the dealers and pit bosses were the same people monday morning as sunday evening. From the bar tender, dealers, pit boses, security staff and hotel clerks. Consequently the overall attitude of the staff seemed one of apathy and disinterest. We were rarely greeted with enthusiasm and on several occasions were not even acknowledged. Overall, the hotel/casino did not seem like a "happy place" to visit let alone work at. Unfortunately my wife and I will most likely not be returning.

Review 30：The facilities were very well done and maintained

Review 31：Can tell the hotel is showing sign of being older was clean nothing extra dinars about it. The casino floor had a mildew smell to it . cannot bet Frankis Resturant price service food was absolutely outstanding. Will go back when horse racing is on cause the casino is not enough to do unless you are a big gambler

Review 32：No room service menus or brochures concerning hotel itself.Complimentary breakfast would've been nice for the buck.

Review 33：The workers kept a smile on their faces and was very helpful.Cleanliness.

Review 34：Pillows on the bed too soft.

Review 35：Convenient having hotel, casino, shopping, buffet on site. Customer parking for over night guess just a few feet from the entrance.

Review 36：Booking thru Booking.com cost me much more money as I became ineligabile for the lower process that I receive as a capitol club member at the hotel

Review 37：Hotel and staff were all great

Review 38：handicapped parking too far away and not enough reserved spaces. Bathroom floor not cleaned well.

Review 39：Friendly staff took care of mistake immediately. (1 bed instead of 2) Beautiful entry and halls. Easy to get to casino.

Review 40：We were awakened four times during the night by someone knocking on our door and they just kept knocking and knocking very rude and unnecessary

Review 41：The size of the room was awesome.

Review 42：Staff was very friendly and helpful in the casino and the front desk. When we arrived we were told that were being upgraded to a suite (sweet!). The room was very spacious and clean. The hotel was quiet. Had a wonderful stay!

Review 43：No bad experiences. We did forget to request a room close to the elevator. Our fault-not theirs.

Review 44：Everything was very professional and friendly. They are driven to be there for your comfort, yet not overly so.

Review 45：We were there to celebrate our 43rd Anniversary. They upgraded us to a suite no additional charge. It was such a wonderful surprise and made the visit that much more special to us.

Review 46：The staff member who checked us in was unfriendly: she was arguing with the previous customer when we arrived, failed to make eye contact with me as I checked in and conveyed a negative attitude.

Review 47：The room was great

Review 48：We arrived 1hour early they took us right in and upgraded our room. The staff was great always greeted with a hello and a smile.customer service was great in the dining area and the food was great also. We will return

Review 49：The person doing audio-visual assistance was basically useless. I asked for specific help, he came (Anthony?) and just shrugged his shoulders at our issues. We had a difficult time with the audio and the room was poorly set up for the type of meeting we had. waitress in italian restaurant was awful.

Review 50：Had a great person in meeting room C for our meeting on 8/12. She was enormously helpful. I think her name might have been Maranda?

Review 51：The up grade. We had traveled all day from Tennessee and was bone tired. Was given this upgrade w/o asking for it and was amazed by the room. Thanks Dover Downs. Wished we could have stayed longer.

Review 52：Put it in the wron box. Read above. Likes were good location

Review 53：TV didn't work had to wait and get another one. Shower wasn't very good. Check out isn't until noon but maids trying to enter room at 0 am when there is a do not disturb sign on the door handle. I stayed 2 days earlier and had a great stay so I figured I would surprise my twin boys with a great stay and it ended up being a little disappointing. Also I asked for room over looking the horse track but no luck. Last thing your phone customer service employees need better training.

Review 54：The price was commensurate with the value. I would not have paid the usual price. The bars and restaurants were excellent but needed another eatery with personality.

Review 55：everyone was so polite and very helpful. john, pitboss at three card poker table judy a dealer was very polite , helpful and made our trip very enjoyable

Review 56：Carpet dingy. Room cost is way too expensive, No incentive to return or discount on a return visit.

Review 57：I like Dover downs hotel is always clean. The amenities in the room, I.e., safe, refrigerator.

Review 58：The only flaw I noticed was my room contained a used lotion packet that housekeeping over looked.

Review 59：Excellent staff! Lovely room. I had a wonderful time and will definitely return.

Review 60：Maid service was substandard. Had to request room to be cleaned because it was overlooked. Breakfast tray stayed in hallway into the night. Found discarded pillowcases on floor after maid cleaned.

Review 61：Comfortable bed and great location

Review 62：Not the cleanest hotel. The bathroom floor still had hair from another guest, chair in room was pretty badly soiled, and carpet looking pretty sad. The bed sheets were clean though. The gym was filthy.

Review 63：Location, staff, and the few restaurants were nice. Yummy food and good customer service.

Review 64：The beds were horrible too soft like sleeping in a feather bed. Food at buffet was terrible paid too much money for this stay. Also, there is no senior citizen rides, too far to walk.

Review 65：Registration desk employee was not very friendly and I requested a late checkout she denied my request without looking at the computer to only see that it had been approved. Overall seemed stressed .. But checking employee was very very welcoming and seemed happy to answer all my questions .

Review 66：Food was great!

Review 67：The pool & Jacuzzi was very nasty!!! Front desk associate's werevery rude. Our room did not get cleaned. Even tho we had the Do notdisturb on the door....the maids knocked anyway. What is the point ofputting the sign on the door??

Review 68：Winning $$$$$!!!!!

Review 69：Location was right on the racetrack and they have a viewing area on the 4th floor. Casino was large and all the employees were very friendly. Like they were glad you were there

Review 70：Not enough parking for hotel guests, had to park over by the casino a few hundred yards away

Review 71：The staff was super nice and the room was amazing. Plus a free upgrade?!!!

Review 72：Breakfast was just OK for me. Our waitress was great but the food was just ok.

Review 73：I love the room, staff was very friendly and helpful. Your slots were different than other slots I've played. I thoroughly enjoy your slots.

Review 74：Beds small but comfortable. Spotty wi-fi service

Review 75：Very nice property - easy access - close to other eateries - friendly staff. 40 minutes from outlets & Rehoboth Beach

Review 76：Smoking area bar tender seemed very unfriendly. We stayed toward the end of the hallway farthest from the elevators. It would have been nice to have another set of elevators for that side of the hotel as well as another ice machine/vending area on that end.

Review 77：Super clean and friendly staff! Loved the convenience to the casino.

Review 78：The television was turned off one hour before our check-out time, so once we returned from breakfast, we could not access any television channels.

Review 79：The Suite was large and very accomodating; also liked the view to the racetrack; large bathroom and the bed was very comfortable. Loved it all!

Review 80：View from room of track was great, room service staff and poker room staff were fantastic. Also casino staff great. Really enjoyed Doc McGrogan staff service too. Liked complimentary. Ever ages and choice of games in casino too.

Review 81：Even though my wife and I had no problems we were both quite disappointed of how old the hotel and rooms looked inside. We both figured that this being a hotel and casino along with racing fans of all types would keep with up with times and stay on top of things and keep everything updated especially for the price.

Review 82：Great place to stay after a show and to continue a nice romantic evening with that someone special.

Review 83：Did not win any money in casino HA HA

Review 84：There was not a thing you could not like. the place is simply magnificent. My husband never slept better wants the same mattress for home.

Review 85：Nothing, we checked in on Monday and checked out on Thursday.

Review 86：The room was great and though we donated money to the casino we had a fantastic time. The staff was friendly and helpful.

Review 87：Went to buffet at brunch time-staff was guarding lunch food- come on- the breakfast food was being taken away and you couldn't dare touch the lunch food- miserable.

Review 88：The view of track was great

Review 89：There is nothing I didn't like.

Review 90：I like the cleanliness of the hotels and the casino was nice and so were the staff...the staff were extra helpful to me because It was my first time at a casino and they had no problem explaining the games.

Review 91：There was so much to do! Gambling was fun, great restaurants. Terrific spa and exercise center. It was close to mall so we went to a movie, also plenty of shopping in hotel.

Review 92：My husband and I stayed at Dover Downs on New Year's. The hotel was very lovely and nicely decorated. The staff was friendly. The room was nice with a view if the track. Overall it was a relaxing getaway.

Review 93：I like the fact that when I attacked a message on my reservation they heard me and made everything great for the celebration. I give This hotel 5-stars and will continue to visit Thanks great service

Review 94：Customer service was poor. The front desk clerk was not welcoming or friendly. In the morning, I attempted have valet bring my car around, as I was headed down. The Concierge told me that that was not possible - that I had to come to the booth down stair and wait for them to get car, which obviously diminishes the convenience of valet parking. When I explained that “bringing a car up so that is already there when the customer arrives” is how valeting works, he responded that “he would see what he could do”. When I arrived downstairs, the car was upfront but no one was there, so I went to the booth. The clerk there gave me the "1-minute" finger; while she continued to eat and drink. She then told me that I needed to wait for the other valet to return. I asked if she was sure that my key was not back there since my car was already upfront, she said she was sure. Of course when the other valet returned, he had to go back to the booth to get the key. With employees like this, there is no wonder Dover Downs is losing money.

Review 95：It was a last minute necessity to stay in a hotel but the availability, price and location were a convenience.

Review 96：The map of the building with restaurant and bar etc. locations was hard to follow.

Review 97：Our room was clean spacious and well furnished. We never left the building, every thing we wanted was right there.

Review 98：Tight slots . All of us lost money, and we didn't see many people winning. A lot of people were complaining about it.

Review 99：It's clean and non smoking. I liked Friday happy hour and Doc Magrogans Oyster House. We went to see JoDee Messina In the event center and she was great!

Review 100：See above

Review 101：When we checked in I doubled checked the amount because we had never used book .com the price went up $50.00 we had the money that wasn't the issue I just didn't like surprise also there were no place in the evening just to get something simple to eat unless in middle of bar or on other end of casino which wasn't really set up for coffee or nibble type food before bedding

Review 102：This hotel was nice but seemed dated. Carpet in the room was stained and there were spots on the lampshades.

Review 103：The convince of the hotel to the casino. Staff was friendly and helpful.

Review 104：While I was in my room housekeeping knocked on the door. I couldn't get to the door fast enough as I was getting dressed and he proceeded to come in. We had the do not disturb sign on the door. This made me very uncomfortable.

Review 105：I was disappointed ,that there was no music or entertainment in the eire and ice lounge. There is no out side pool, the beach is more than an hour away

Review 106：hotel was wonderful resturants were convient to casino. the the place was spotless We are planing to go back on sept 4th thru 6th,to see Jo D Mesina .

Review 107：I didn't win any money :(

Review 108：I loved the room. It was large, comfortable and most important clean. I love the large, modern bathroom. The bed and bedding was clean and very, very comfortable!

Review 109：*The girls at the front desk didn't care if we had issues. * The first room had food in the refrig. *The sencond room bed comforter had a stain on it. *Hosekeep came in and bag our things when we put a donot distrub on our door. Our issue was if it look as though something is left and you aren't sure if a person has checked out or not then you need to call front desk and ask! We came from gambling and we were shocked to find our thing gone.

Review 110：*Not too many people were there **The housekeeping manager came to talk to us with a proactive attitude. *The food was good

Review 111：Housekeeping knocked at around 10 am

Review 112：The whole place

Review 113：Very clean and the front desk people where very pleasant

Review 114：I have no comment.

Review 115：What I liked about my stay was the quietness, the comfortability and the cleanliness of the rooms.

Review 116：Nothing

Review 117：Nice big rooms and very clean.

Review 118：Staff was friendly and helpful. Closeness to the Delaware Memorial Bridge.

Review 119：Vending machines broken. Room service sold us warm water bottles. $5 a bottle!

Review 120：Rooms were nice and clean

Review 121：The staff that greeted us at check in

Review 122：How convenient everything was

Review 123：The room was average but very dimly lit. Weak shower and no bathroom fan.

Review 124：Four star lobby. Clean room. Friendly helpful staff.

Review 125：At first the room smell like dust until the AC was turned on .

Review 126：Everything was in one location

Review 127：Expensive per night

Review 128：Had a room and the shower was not cleaned looked like for days

Review 129：I enjoyed the place not my first time there restaurants r great

Review 130：The rooms The staff The slots The parking

Review 131：Nothing came with the reservation such as a meal or casino games

Review 132：The rooms are always very nice

The Fine Print

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Please note that the Casino at Dover Downs is closed on Christmas Day and during the Easter holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.