Here Hotel


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Here Hotel descritpion


Here Hotel sells fast on our site. HereHotel.com offers affordable rooms with modern décor, located a 10-minute drive from the center of Johor Bahru. In-room features include a 32-inch flat-screen TV, free Wi-Fi and air conditioning.
Simply furnished rooms have premium bedding and are well-ventilated. Attached bathrooms come with heated shower facilities.
HereHotel.com has a comfortable lobby area with a computer station. 24-hour front desk and daily newspapers are provided.
Offering free parking, HereHotel.com is a 15-minute drive from Senai Airport.

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The staff speaks English——Here Hotel's staff speaks:Chinese,Malay,English
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Facilities of Here Hotel

Pets :Pets are not allowed.

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :24-Hour Front Desk | Baggage Storage | Ironing Service

General :Newspapers | Non-smoking Rooms | Family Rooms | Air Conditioning

Languages Spoken :Chinese | Malay | English

Reviews for Here Hotel

Review 1:Toilet smelly, water heater have problem. Sound proofing very poor. Can hear the next room ml sounds, very noisy. Downstairs pub music very loud make me can't sleep well. Staff service n attitude very bad. room prices very high for this type of hotel.

Review 2:Location good, have many restaurants around here.

Review 3:The staff were very helpful and attentive to our needs and try to accomadate to help us as we arrived only at 11pm. They offer to help us order a takeaway to be delivered and gave us a few shops which open 24h or till 4am.

Review 4:The directions to get to the dormitory were not clear. Near the bed there were no hangers, their hooks, a small shelf to put something. The lighting was so dim. In the restroom there was not a toilet seat, which is unbelievable. The place we wash hands was not cleaned so the water didn't drain away. I really hope they will improve these things for their precious guests.

Review 5:The shower head was big and it was comfortable. The staff dried my clothes and the next morning she brought them to me in the lobby.

Review 6:Service is very very bad. I book a FAMILY DELUX ROOM but when check in they give me a DELUX DOUBLE ROOM!!! Aircond inside room are not cold at all!! And the staff there a very very unfriendly!! Will never stay there again next time!!!

Review 7:Nothing i like!!!

Review 8:The staircase to second floor different from the picture which is not so good for children. No room service when we request our room to make up. Corridoor too dark. Prior to our arrival at 5pm, there was ppl working on the air con and it was not clean up when we arrive.

Review 9:The friendly counter staff

Review 10:Overall's sucks! SUCKS EVER ! The cleaniness at there are poor , the bedsheets is not really clean And my skin feel itchy and have some redness spot. The staffs thier working style are not efficiency at all , when I was required a printing receipt after check out and I wait for almost 20 min just for a receipt &somemore the amount in it are all wrong . The staff at the lobby just sleep and snoring like tat at the morning and I'm there to knock the table to get the wifi password he still sleep like that and ignored my knocked -.- lll the room ceiling's leaking and the bed is all the water , can't sleep at all . We requested to change room and they changed to us yet the room lightbulb keep flashing after we'd switched off, make us can't sleep well ! SO SUCKS !

Review 11:i dont like the receiption.i booked my room thru booking.com..but my debit card cant pay..then i called hotel told him i will chk in afternoon n pay cash.he agreed that.while i chk in im asking how to cancel the booking confirmation at booking.com he told me no need.after 2hrs..he email me n said that i hvnt pay for the room.again i talked to him.he told me he was the one sent me email.n insist i hv to contact booking.com to cancel my booking.i was angry n walked away..after one hr again he email me already i paid n chk in with different id.he just make me tension.

Review 12:i like the location..its easy to go any shops ...food..coffee..shopping..bank..

Review 13:i was asked to pay again since they said booking.com did not pay them. I have to contact citibank which confirmed payment but they didn't believe me. after more than 1 hour, the receptionist found her payment receipt. this hotel shouldn't be listed since they don't believe in providing good service. imagine standing at the counter for more than 1 hour for the hotel's stupid mistake.

Review 14:Everything!!! Checking in is fast but attitude is bad. Heading up to theroom (2nd floor) walkway is dark and the sound proof is bad. The room isacceptable, jus sound proof is really horrible.I book thru this with Booking.com ... Told to pay cash upon check in. End up. Hotel charges me 3 different transaction. One of them is even before I check in. Tried to call hotel, no one answer. Seriously, recommending not to stay in this hotel unless you walk in and pay cash. save hassle.

Review 15:Location is the only thing I can say as Sutera area is not big. Soregardless which hotel u choose at that area is all good. Slightly farfrom the mall but still good

Review 16:Everything was okay except for the cigarette smoke that came in to our room from the room next door. We can small the cigarette fumes and it was very inconvenient as I was travelling with my 9-year old daughter. Also, there wasn't cable TV.

Review 17:Staff were friendly, rooms were clean, location is great as there were nearby food junctions, convenience stores, and a mall.

Review 18:1) No room housekeeping services even we stayed for 3 night. 2) Give only 1 room access card (room key) even I'm request additional 1 more card. 3) Room wifi is poor & intermittent. Unable to view video from facebook.

Review 19:lack of lighting along the doorways/ corridors. lack soap and shampoo in shower room, came in a form of all in one squeeze or press instead of bottles.

Review 20:The cleanliness of the place.

Review 21:Had booked a one night stay at here hotel, the location of the hotel is near sutra mall. Nearby the hotel there is many rows of shop houses and a food court that open till late, on the same side of the hotel there is several massage places for travelers to unwind and relax. The stay at the hotel was quite good, it had decent security and as our room is quite near the back door of the hotel the hotel had take the liberty and locked it after 10pm. The stay was comfortable with decent interior, as our allocated room was near the corridor we had expected it to be quite noisy but it did not. Upon stepping into the room the noise was completely cut off. The beds were comfortable and had little print of here hotel on the pillow cases. It is indeed value the money

Review 22:The room service - hotel didnt make up the room and when we complaints they said its their hotel policy not to enter the room unless were told to. Please stick the hotel policy inside every room then!

Review 23:The room

Review 24:- Ventilation fan in bathroom not functioning, hence musty & cigarette smoke smell in the room - Bad Wi-Fi connection

Review 25:- Good location - Friendly staff - Spacious room

Review 26:The elevator is still under construction, so we need to climb up the stairs going to our room in level 3.. also, a bit dark in the corridor.

Review 27:The environment and some staff are helpful and friendly. The price is affordable.

Review 28:Toilet ventilation is poor - damp air from toilet trapped in the room, leaving the room, pillows and bed smell bad

Review 29:Location is quite good, a lot of eateries nearby

Review 30:6/9/2014 - First time in JB. Wife got function to attend. Me, wife & 3 kids came in at 2p.m. My first impression.. waaaa... very nice outside look. When look at the triple bed room located on the ground floor... Grrrrr... very bad. , the room is not ready with heavy tobacco smell. Ask them to clean the room first. Then I came back at 5p.m. Still they didn't solve the smelling issue. Have to wait for them to use exhaust fan, wait again until 6. Still the same... Arghhh... I was cheated with their amazing web photo. ask for refund, no refund. Fed up, packing then move to another Hotel.. Burnt my money & time.

Review 31:shower takes a long time to run until hot water actually comes thru. Over 10mins of water just wasted down the drain!!! Noise from outside can clearly be heard No lift.

Review 32:Comfortable bed. Four pillows provided which I think is excellent. Cold air con Soft lamp at bed

Review 33:We stayed in the hotel for a night. There was a power failure at around 6am. We were switched to the room next door, so the sleeping quality was affected. And I won't say it's comfortable staying there.

Review 34:You can't expect too much with the money you pay. Value for money. Location was good too.

Review 35:no lifts. but there are only 3 floors. So it was not too bad.

Review 36:Spacious, nice clean toilet. Staffs were friendly. Beds were comfortable. Good located, with cheap and good food all around.

Review 37:The toilet/shower is super tiny. There is no lift, so those with heavy luggage needs to carry them up and down the stairs.The wifi was not useable..

Review 38:stayed 1 night because we had to take an early flight from Senai. The place is fairly close to the airport. Surrounding area has lots of food outlets. Shopping is also nearby (Sutera Mall). Outdoor public carpark lots are available in front of the hotel and they do have someone stationed in front of the hotel overnight.

Review 39:Rooms are small, staffs are inefficient and took them a long time to attend to us. Corridors are noisy on a Sunday morning which spoils our late sleep in and disrupt our sleep.

Review 40:Convenient. Walking distance to the nearest mall. Staffs are very helpful in helping us to get taxis during our 3 days stay.

Review 41:small room, the staff not friendly at all

Review 42:location

Review 43:Noisy

Review 44:Clean

Review 45:Stairs in loft unit is too narrow.

Review 46:Location, close to many restaurants, spoilt for choices. Safe environment.

Review 47:Very noisy at the night time due to bar around the hotel. Not suitable for those who want to stay silent and relax.

Review 48:Cleanliness, Good location.

Review 49:Room is smelly so is the blanket. It should be one star instead three star which is stated in booking.com.

Review 50:Room is too small and stuffy without windows. Bed is also small.

Review 51:The location is good and surrounded by F&B.

Review 52:Too cramp

Review 53:Nothing

Review 54:No windows in the bedroom. Bad location

Review 55:Quite expensive compare to facility offered

Review 56:The sound proofing really need improvement

Review 57:Location

Review 58:as good as nothing

Review 59:nothing

Review 60:Less parking lots

Review 61:clean, modern design

Review 62:must make full payment when i do the booking

Review 63:The colour

Review 64:Easy to get to Singapore Clean Friendly staff

Review 65:Ventilation was bad, need to open room door for a while after a hot shower

Review 66:Location was very very good

Review 67:Convenient with many good food and shopping. Clean , simple and Economic

Review 68:Open the blanket..I found hair.... toilet's tap rusty... mineral water bottles got alot of dust.....

Review 69:Location only

Review 70:Wifi signal was weak and the rooms were not clean enough

Review 71:Value for money

Review 72:No rubbish bin.

Review 73:strong cigarette smell

Review 74:Location walking distance to sutera mall and nearby have alot of restaurants.

Review 75:The corridor a bit of narrow.

Review 76:The hotel great place to stay. Value for money. Will definitely putting up in the hotel when visiting the area again.

Review 77:bed sheet not so clean . my neck become red red and itchy..

Review 78:value in for money

Review 79:good service

Review 80:cleaness of bedspread to be improved

Review 81:comfortable room

Review 82:There's no elevator/lift in the hotel.

Review 83:Many restaurants nearby. Friendly staffs, and very helpful.

Review 84:WIFI connection is terrible...

Review 85:no lift. so we must endure our tires for climb the stair

Review 86:the location is near with mall n so many food you must try around this hotel

Review 87:- The hotel no lift and we have to carry the luggage by ourselves to hotel room upstairs. - The hotel staff didn't care about our parking, we have to search and wait for long time to get the parking lot.

Review 88:The hotel did provide additional towel when requested.

Review 89:My room has no window no wardrobe. Quite expensive for that type of room. Heard door bangs almost all d time..then I realised dat my room was jz nx to the store.. quite annoying. .

Review 90:Cute design.. big washroom..

Review 91:Slow check-in process. Arrived at the hotel around 3-4pm and the room was not done yet, housekeeping done within 30mins. Went to Sutera Mall and came back after that for check-in.

Review 92:Nearby to Sutera Mall and plenty of restaurants around. Requested for room with window and request was taken care of.

Review 93:Went with 2 other families and were told by hotel staff that they didn't reserve our rooms of a family room, a triple delux n a junior suite! Each family were given 2 standard rooms good for only 2 pax and each family had to be in separated rooms! These rooms were pathetically small with a small walkg space and for some, no windows. I was even more appalled when we were told to pay much more for 2 pathetic small rooms and having to split my family into 2 and our rooms were far apart. Imagine the inconvenience we had to go through having only 1 luggage with us on this trip! We were only given a discounted rate after we got angry and refused to pay for anything more than what we commited initially through our online bookings. My rooms and the beds were clean though but my friends can't say the same for theirs. One room had ants crawling all over and another, with no hot water. Hotels water systems were bad and we could hear irritating flashing and water refilling noises throughout our stay and it was especially loud at nite.

Review 94:It was frustrating checking in and finding out that the hotel didn't reserve the rooms that we had booked online. Family rooms were all taken. The lady manger that handled us were patient and apologetic, and her humble attitude did make up for the mistakes. The housekeeping service were quick when we requested for extra pillows n toiletries.

Review 95:It was a little rude for the staff because they were like chasing us out.it was not yet 1pm and from our understanding, the time for checking out are between 12-1.. So i think the service a quiet bad

Review 96:What i did really like is the quietness and there is no any disturbances. Thnaks for that..feel safe

Review 97:deluxe family room was small. there is no lift to upper floor and corridor is very narrow.

Review 98:staff was very helpful, bed was comfortable. value for money. good for one nite stay.

Review 99:You will get what you want only if you ask. Not so feasible whereby I was told there would be extra charge if I wanted to check out even 1 hour late.

Review 100:Prompt response upon request

Review 101:I booked through Booking.com early on 10/11/13 and checked-in on 04/12 but paid RM 1034 for the hotel and another RM174 for an extra-bed (for 3 days). The cashier told me I would only be paying half the price if I book through the Hotel's webpage. The problem was I didn't know the hotel has its own webpage and why still allow Booking.com to charge so much. Felt cheated. Will not be using Booking.com in future.

Review 102:Many restaurants and eating outlets around the hotel.

Review 103:Price between family suite for 5 persons is much higher than a double plus triple room. In fact, there's no facilities in hotel room other than television.

Review 104:Hotel was flexible: I requested for early check in about 11.30am and as there is rooms available, they complied.

Review 105:The condition of the bath room and toilet, the sink is not secured and if it was to fall on any of us,it would have spoiled our holiday.This shows that maintenance of this hotel is extremely poor.

Review 106:The staff are friendly and although they are not experience they have been helpful.

Review 107:1) we stay at Room at the ground floor. Beside us is the house keeping store room. eVery now and then when have ppl walk by can hear veRy noisy foot step. And we can hear the cleaner conversation in the room. Very loud. Hate the noise. Cant rest. 2) the maintenance for the piping are bad. Always have the piping noise, sharp and loud. When there is some one using the tab water, there again have the sharp noise. very lousy.

Review 108:Room not clean & smelly. Service is rigid , does not allow us to check in 15 mins earlier than normal checking hour despite room is ready n availble.

Review 109:Location near eatery places & Sutera Mall

Review 110:1)I had an emergency i asked for check out but was refused re-fund 2)The mobile reception was totally out in the room i missed two emergency calls 3)water problem on the check out date.i could not have my shower prior to check out 4) I was given a torn towel on the 2nd day and i had to call the staff to change for a new towel 5)For every small thing had to contact the boss but his phone was not responding later there was" ? "in my mobile Whatsapp from him for which i did not respond.This is not the way to deal with customers 6) i will never recommend this hotel to any of my friends or relatives.it is as good as "ah Chong" Rumah Tumpangan i overall service

Review 111:Staff was courteous.Location was fantastic.

Review 112:We didn't expect much from a budget hotel and on the whole, the room- though basic, was pleasant enough and importantly, clean. However,there were little hiccups - without which, it would hv been a better-than-average experience. We were given a ground floor room - walls were thinn we could hear sounds of construction next door till early evening.Layout of bathroom was odd - no separate shower cubicle and the showerwas between the sink and the commode, rather than being at corner of thetoilet. So this meant entire floor became totally wet when showering.Kettle worked but the on/off switch was loose, our cupboard railingand soap dispenser cover came off easily. These little things should befixed so as not to mar the overall experience, and the hotel shouldreally review the layout of toilets and install at least a showercurtain/railing if not floor kerb.

Review 113:The hotel lobby was bright and tastefully done with modern decor. Freewifi in lobby. The staff were pleasant and processed our booking fairlyquickly though I could see there were new staff who were dependent ontheir more experienced colleagues. The beds were comfortable n roomsfairly clean. The hotel had ample eating outlets in the area n waswithin fairly bear walking distance to suterA mall.

Review 114:The price that I book with booking.com did not match when I check-in. They ask for more that RM 20. I very upset. The price with booking.com RM 110.00 but they ask for RM 128.00 and they blaim booking.com for this.

Review 115:None

Review 116:The counter staffs were very friendly. And the lady boss was helpful toguide us and suggested to us where can we enjoy good foods (Janpanesefood), etc. It was not as bad as what the reviews we had read on this"Here" hotel. The 2 rooms that we stay were clean and nosmoking smell upon entering into the room (Junior & Deluxe). We willdefinely stay in this hotel again.

Review 117:images of rooms in ads and sites not really reflect the quality of rooms.In their ads no mention the price for with window or without windows room. you have to charge if you want stay in a room with window. Electric and air condition in midnight turned off and ......

Review 118:Recently I stayed in room no. 301 from 20th to 21th March, 2013 I noticed that the room toilet quite smelly may be the smell comes from the floor strap and some noises . The hotel towels had some stained on it. I would suggest the housekeeper or the operation manager pay most attention into this issues. The other issues that I would like to highlight to the management to maintain the prices not based on perk season and low season. You are not operating a 5 star hotel.

Review 119:Only the location as it is very convenience for the hotel guess to dinner with many restaurant establishment to dine.

Review 120:Dirty toilet, room and bed is dirty(not properly clean up),torn towel, room cleaning only on request.

Review 121:Friendly staff, modern room concept design and good location.

Review 122:We stay there two night. No housekeeping, no refill of mineral water. The room is far different compare to what we saw on the website. Very noisy even during mid night which make my infant wake up twice..

Review 123:Too small, did not look like in the internet.

Review 124:The air conditioning unit was leaking, in the end we slept without it

Review 125:Nice .. clean place