Hotel Pennsylvania

Hotel Pennsylvania descritpion

This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Each room at the Hotel Pennsylvania offers cable TV with video games. A work desk, alarm clock, and hairdryer are included in every room.
The Pennsylvania Hotel includes a 24-hour coffee shop and a restaurant. Guests can make transportation reservations and acquire theater tickets at the hotel.
Times Square and the Museum of Modern Art are less than a 15-minute walk from Hotel Penn. Guests are also one block from Macy’s and 2 blocks from the Empire State Building.

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Facilities of Hotel Pennsylvania

Pets ：Pets are allowed on request. Charges may apply.

Activities ：Fitness Center

Food & Drink ：Restaurant | Bar | Restaurant with Dining Menu | Snack Bar

Internet ：WiFi is available in public areas and costs USD 3 per hour. | Free!WiFi is available in the business center and is free of charge.

Parking ：Private parking is available on site (reservation is not needed) and charges apply.

Reviews for Hotel Pennsylvania

Review 1：Hotel looks very run down and corridors felt eerie. Disappointed with not getting the Superior King Size room I paid for, considering I booked it's months ago. They had no availability so I guess they weren't ready for me and no effort to apologise for their error.

Review 2：Clean towels and bed linen changed every day. Room looked like it had been refurbished and had a flat screen TV but the carpets were very, very old.

Review 3：Huge queues that the poorly staffed check-in desk struggle to get through in a timely manner. Check in queue was 30mins, checking out was about 20mins. You'll choose this place for value and location alone, don't expect too much else. The room itself was... "tired" for want of a better word. Make sure you have everything you need included in your booking - WIFI, luggage storage, checking in before 3pm all cost extra if you're not careful!

Review 4：Location

Review 5：Room was freezing very old hotel just about acceptable cleanness Carpets need changed Like something out of ghostbusters Wind whistled through the windows

Review 6：Fantastic location super staff Large room

Review 7：extremely long lines to check in

Review 8：Rooms were dirty and paint peeling in the bathrooms. Beds were not very comfortable. Rugs dirty, I did not want my child to walk barefoot!

Review 9：The rooms were shabby. Nothing like what it advertised. Outdated furniture. Smelly rooms. Bed was so itchy like it was infested. This hotel needs a total overhaul.

Review 10：Closeness to major attractions.

Review 11：The rooms are extremely small and outdated to the point that the tv is made by a company that went out of business in the eart 1990's. Besides the bug we found in our bed , the beds are also extremely uncomfortable. The bathroom looks like something you would see at a truck stop gas station. The bath rub was rusted out and painful to even stand in. The water pressure of the shower was Extemely high and also painful. Don't stay at the hotel.

Review 12：Absolutely nothing

Review 13：I liked everything. It was an old hotel. Very old. But it was clean. If you are coming to see the city, it's perfect for a place to lay your head that is right in the middle of things.

Review 14：Location was excellent. It was also very clean.

Review 15：No A/C in room. The Heating vents had rust around them. Rust around the Doorway to Bathroom. No Draws to put things in. The Bed was hard as a Rock/board. No security cameras in Hallways of where the rooms were. Felt Creepy walking down hall.

Review 16：I liked the Lobby.

Review 17：Awful service, not clean, not organized, not comfortable, hot water didn't work, door didn't lock so we had to change rooms which took 4 hours

Review 18：Location was ok

Review 19：A hold in the amount of $100 has been placed on our account which I have been told will be released in 10 days to 2 weeks. No explanation has been provided regarding the $100 hold,

Review 20：It took 30 minutes to check in and then when we got to our room, it hadn't been cleaned, so we waited again. There was no shower pressure and half the water still came out of the faucet instead of the shower head. The room was dingy. The pillows were like flat cardboard. The room was very hot and the cool didn't work on the system in the room. There was no view but the other side of the hotel and the curtains were dirty.

Review 21：The location is good and the lobby is very nice.

Review 22：We waited in line for an hour to check in. When we went to the room, it was extremely dirty. The walls in several places had lines of dried liquid marks that had run down the walls. There were black scuff marks in several places on the walls. The carpet was dirty and the edges at the walls were dust filled. They moved us to another room, which was also dirty, but not as dirty. No lines of substances running down the walls, but still scuff marks on the walls, dirty floors, and soot crusted windows. We took all the bedding off the bed, and replaced the sheets, pillowcases, and bath towels. We didn't use the blanket. The others that we traveled with, 20+ people also had filthy rooms. In 40 years, this is the dirtiest place I have ever stayed at, which includes USA, Europe, and Asia.

Review 23：Hotel and rooms need updating. Old rooms have slight odor. Have read some very bad comments and seen some terrible pictures of rooms with mold and mildew.

Review 24：Friendly staff, great location, good price, clean room.

Review 25：The rooms do not smell good all the facilities very old I'm don't really come back to the hotel again The Beds uncomfortable

Review 26：The location it's good

Review 27：The building is old. Some cool bits have been preserved but you can feel the age of the building. They could do more to make it feel cleaner but that would certainly impact the value, the building is so big it would be an expensive undertaking.

Review 28：Great location & good value for Manhattan.

Review 29：Broken taps in the bathroom, foongus on the ceiling, dirty Windows, broken light bulbs, nuts on the floor and used tissues behind night table, broken furniture.. I was afraid to touch anything. Rude staff at reception. I booked the room via booking.com. It was discount and probably that is why they gave me horrible room. That is not fair!! I know for sure that I am not gonna stay at their hotel anymore. Not recommended!!!!

Review 30：Very worrying electrical sockets, my sons tablet actually stopped working, put in smoking room although actually got non smoking , only 18 chairs in breakfast room. Continental breakfast was v v basic. Long long queues to see reception staff. Didn't give bed combination we'd booked for. Noisy heaters. Water leaked through ceiling.

Review 31：The location and price

Review 32：Rooms are very very small but again if you're not planning on spending a lot of time in the room it isn't a problem, bathrooms aren't great..very old and small, not a huge problem though

Review 33：Perfect location! Perfect if you're not planning on being in the room much - we were mostly just there to sleep

Review 34：I didn't like that my bathroom was not clean upon arrival. The bathtub was dirty and there was hair on the wash cloths and towels. The tub in the second room I was put in was chipped up so the water turned brown when it hit the tub. My view was the side of a brick building in both rooms.

Review 35：I liked that I was accomadated and put into another room by the staff when I put in a complaint about my room that I was given when I checked in.

Review 36：This is old hotel so some equipment was broken (but fast fixed by call)

Review 37：Perfect location (just cross road for Penn sation and Madison Square Garden) clean room, cool old-time furniture. Service is good and friendly.

Review 38：Room was poor and in need of a referb. This is my third visit to Manhatten and I've never queued for a check in like I did here, stayed in such a drab room or slept on such an uncomfortable bed. Honestly felt like I was sleeping on concrete. The price is what attracted me ... That location for so cheap.. I'm hardly a snob so thought what could go wrong? Answer. A lot. I would encourage people to pay a little more and get much better quality or maybe stay in a cheaper area. Check is staff were wonderful but the others were rude.

Review 39：Great location few blocks from Times Square and directly opposite the Tube station.,

Review 40：Small rooms for 4 people, kids on fl 16 parents on fl 6, told on arrival we would be moved the next day and after 6 days no room change made. Breakfast was average for the cost and I used Macys WiFi as I couldn't use The Pennsylvania WiFi at all. The marijuana stench each morning and afternoon as we left our room and returned was gross, more than one room too you could smell it straight off the lifts all the way to our room which was a few corridors away.

Review 41：Location was fantastic and staff were helpful on arrival and departure. Loved the foyer. We had Two rooms for 6 of us the room for 2 was spacious, comfortable and we loved it.

Review 42：Rooms were sketchy. Door had to be jiggled shut in order to lock. Furniture was dated….

Review 43：Lobby was nice. Hotel was very busy of people checking in and out.

Review 44：The hotel was on the older side, however it was comfortable and in the correct price range.

Review 45：I really liked the location of the hotel, right in mid town and close to all of the major attractions. The hotel staff were helpful when we needed to find out how to get places.

Review 46：1. My Debit card was swiped even after telling an agent that it will block an amount instead of pre authorization. I clearly said that I will pay cash and gave full cash advance for my accommodation and incidentals. 2. No smile 4. No luggage assistance asked 5. Agent told me that check In time is 2pm. I arrived at 1355,and I was asked to wait, or else they will charge me 40$ for early check in (Really !!!! For 5 min !!!!) 6. Room was horrible. Bathroom tiles are chipped. No hot water. No telephone lines in the room (security hazard- what if I need immediate medical assistance,and I had go miles away at Front desk to ask for an assistance. Not acceptable) I did not make a fuss about it, because I was there for one night. But these things are horrible and unacceptable for a city centre hotel where guests come for a basic service and expects helful staff

Review 47：Only the location. Staff and services were horrible and not helpful

Review 48：The room could do with a good hovering ,, behind bed was very dusty and an empty cigarette packet was underneath the bed ,( I don't smoke ) , no kettle in room, and bath was in a sad state ,

Review 49：Thin walls and doors. Can hear everything. Room furnishings appear to be from Good Will Thrift Store. All bathroom fixtures questionable as to working order. Climate Control poor.

Review 50：Location/ Price/ Fairly Clean/Good TV.

Review 51：Not the nicest room to look at but it was warm and comfortable

Review 52：Good location.... All staff friendly except 1 extremely rude porter who was part of security in lobby.

Review 53：I had a bad experience checking in since on 3 occasions the pass key would not work. The Central Heating was very noisy and the bathroom was rather dilapidated with dripping taps and poorly maintained.

Review 54：Location and value for money.staff friendly and helpful

Review 55：Location location location, being in NY is about actually being out there, we just went to the hotel to sleep, so with that in mind I can tell you this is a good place to stay, the hotel is old and needs more light, but apart from that it was a good call staying there

Review 56：I stayed here 30 years ago and I don't think it's been refurbished the lighting in the room is very poor and you need to put a full length mirror in the room

Review 57：Check in line was extremely long, we waited 40minutes to check in and you have to pay for baggage storage at $5 per a bag. The rooms are ancient and not serviced very well. The window in one of the rooms was jammed open which made it impossible to sleep with the noise from outside.

Review 58：Location was good.

Review 59：Their definition of Continental breakfast was: 1 juice, 1 coffee/tea & 1 pastry. In addition to that you are supposed to eat this in the entrance hall.

Review 60：Location.

Review 61：Rooms are very old and horrible. They are not comfortable and NOT clean at all

Review 62：The only thing you can like of this hotel is the location, which is close to Time Square and in front of Penn Station

Review 63：Carpet was very dated. ...but great staff...very lived in clean but worn.

Review 64：Location location location...easy access to everything...has old school charm and a friendly staff.

Review 65：This was my second visit here. Previously luggage storage was free but now it's just for one day and usd 5 per bag.

Review 66：Location Some facilities Value for money

Review 67：One of the worst Hotel experience. Initially booked for 9 days but left in 6 days. Hotel staff was unwilling to refund. Despite having booked for 9 days,had to pay $45 to check-in early at 12 PM. Old and stained rooms. Desk lamp wasn't working. Sink was constantly clogging. And the list goes on :(

Review 68：Location. Night next to Pen station

Review 69：Let me say this: The staff doesn't speak proper english, is rude to its customers and lies about the rooms. After several room changes, I decided to leave this Hotel and go elsewhere. The rooms in this Hotel are all dirty, smelly and not even good for a third world country. Believe me, I have seen 5 rooms of this hotel and all were dirty with apparently broken windows. The lounge is just a facade, don't get fooled. The first impression when you enter this hotel is just a big lie. I would never ever go to this hotel again. I would prefer sleeping on the New York Streets. Go elsewhere. There are plenty hotels nearby with much better quality for the same price as this garbage Hotel or lower. I can't believe this property is even called a Hotel. Cheers travelers!

Review 70：Outdated TV set remote control was broken bathroom was flooded check in stafe was unprofessional and rude and the manager was the same after that they refused to upgrade my room or no discount for my problem

Review 71：The only thing I love about the hotel is the location

Review 72：I found a MOUSE in my room. When I went to the front desk to talk about that they told me that they couldn't do anything about that. That is not their fault if a mouse gets into my room. After arguing for at least two ours they gave me two free breakfast when I had 5 more days to stay. The service is terrible, people are not nice, and for sure they are nor helpful.

Review 73：Lots of cockroaches around and generally unclean. The hygiene level of the rooms is not good.

Review 74：The location is so central it's amazing for first time New Yorkers. The rooms are old, cold and more like a hostel.

Review 75：The lines at check in are ridiculous it takes pretty much an hour or more to get to the desk and get checked in..... This happens every time!! The showers and water in the rooms are awful at times we had scolding hot water out of the taps and even when the toilet was flushed but the next minute only freezing cold water! The TVs were of poor quality and many marks and stains to floors walls ceilings etc! Fine place to go as a group of lads going to do shopping and the bars but wouldn't take the wife here as she would not be happy!!

Review 76：We have been here before as the location is excellent and for the price and being a group of mates all we really need is beds.... You don't go to New York to sit in the room! The staff are generally pretty good and the cleaners go in every day! Good little coffee shop and store in the lobby!

Review 77：The rooms are pretty small and really old. They don't do the building maintenance properly (the toilet is terrible, the bath was broken and the title is dirty and old.

Review 78：Great location, in front of Penn Station. From that station you can use and go every single subway line. Good deal

Review 79：This hotel is very old and in need of many repairs. There were a lot of cracks/holes in the walls (around pipes or outlets), which could be easily fixed to prevent bugs and other critters from entering our living areas. The bathroom was small and it was hard to get ready because there was not a lot of space to put my belongings on. The grossest part of this stay was definitely the carpet in our room and in the hallways. There was literally duct tape on the rips in the carpet in the hallway. It kind of made me feel like the maintenance on this hotel is just lazy because they could have taped up some of the holes in the walls while they were at it. I would definitely bring a pair of flip flops or slippers if I were going to stay in this hotel again. I would also make sure I was staying on the 13th floor or higher, as many of the bug complaints seemed to be coming from lower level rooms. The most annoying part of this experience was the hidden fees. The hotel actually charged me about $30 a night for wifi and gym access (which we never used and had no plans of using) and a $100 deposit which has not been refunded to me as of yet. In my experience a deposit is typically returned unless there are damages to the room.... which was already quite damaged when we got there.... so why my deposit has not been refunded is curious to me.

Review 80：The location of this hotel was excellent for our stay. We went to a four day show at Madison Square Garden and the location of this hotel made our time in New York so much better. We didn't even need to wear our coats to the show! Our bed and bathroom were clean enough and we did not see any bugs during our stay, not even a spider. We did not wake up with any weird bites or rashes which was great considering what I saw and read in other reviews. Our water pressure and temperature were also good. We had no problems with our plumbing or toilet. We had an awesome view of the Empire State Building and the hotel is very close to a lot of restaurants and coffee spots. The staff at the hotel (specifically housekeeping) were very polite and attentive to our needs. We got fresh towels and sheets whenever we requested them. I also spoke to a manager named Carmen prior to our stay (regarding bed bug complaints I read about in other reviews). She was very realistic and helpful when I spoke to her. She did not try to lie to me about the issue but gave me some good advice about how to handle any situation that might come up and assured me that the staff would take care of any issues that might arise. Luckily we didn't have any issues. This hotel is definitely not glamorous but it was good enough to meet my needs. I definitely wouldn't book the cheapest room in this hotel.... you get what you pay for.

Review 81：The water kept getting hot, making it difficult to take a shower. The vending machines should have more of a variety. The rooms were too small for expensive price. Not enough toiletries or towels.the staff could be more friendly.

Review 82：Quiet, privacy, bed was comfortable, t.v was ok. Convenient area for dinning and shopping.

Review 83：the hotel is very dirty, the house cleaning department is highly inefficient, the staff was in general, acceptable, but not the people working at the house-cleaning. they were unprofessional.

Review 84：I would like to give very good recommendation to the local staff at Hotel Pennsylvania, her name is MARIA B. she was excellent, friendly, hospitable and very helpful. we appreciate what she did to us to make our stay comfortable. the location of the hotel was very good and close to where we want to go.

Review 85：Nothing in room worked well. Broken facutes, cracked/ ancient furniture, walls with black scuff marks, heater weak, rugs threadbare, small slow flushing toilet, etc, etc.

Review 86：Location/ Price. TV was great. Sheets clean.

Review 87：We did not know the hotel was under renovation the travel agent did not let us know.the first room that we got we did not like it , so we change to another room and it was great Ann the front desk clerk was very efficient and pleasnt.

Review 88：The hotel was close to Penn Station, and madison square garden also it was a good location We would return back to your hotel again.

Review 89：The condition of the room--our a/c unit did not work and the bathtub faucet dripped incessantly no matter how tight we twisted the knobs. There was trash left under the bed from the previous occupants. 1 of the bedroom lamps did not work.

Review 90：Location was perfect.

Review 91：Only one member of the staff was polite and kind, the rest seemed angry all the time. The room mas old, and the wc and sink seemed sort of blocked.

Review 92：The best and almost only good thing is the location.

Review 93：It is run down, lobby is great location outstanding but the rooms are horrible, I mean my bathroom door didn't even close because of all the paint on top of paint, there also was no hot water in the sink. Lastly, the wall heater slash A/C did not work and the window had black soot on it so every time you opened it your hands were filthy and check in was extremely slow.

Review 94：i have to pay around 250 usd average per night but i just get ordinary room...to pricey ..the room too small and unfit to sell, request the bigger room but doesn't make any different. earlier stay was lousy as they put me next to lift, you can hear every single thing movement on the lift, terrible. one of front office girl was rude and why management still put her there ?

Review 95：location

Review 96：The condition of the bathroom tub had peeling and mold in areas had to place a towel in shower. Very old needs updated

Review 97：Location was very important on this trip and to be able to walk from Penn Station to hotel was a plus

Review 98：Bathroom door broken, bed was tiny (supposed to be for 2 people but was more of a large single bed), staff not friendly, when it came to payment it was a nightmare and something still ongoing with the hotel and booking.com, basically they charged my card twice, after 3 weeks of back and forth eventually took responsibility however offered nothing in the way of compensation. Reluctant to stay here or use booking.com again!!

Review 99：The location is great

Review 100：Turn off the "breaking news" in the elevators!!! Give us a break from the negative stories. Some people have children and the news is not appropriate for them.

Review 101：good location, clean room, good water pressure, tub drain needed to be fixed

Review 102：They could do some thorough cleaning of rooms once in a while, not just vacuuming main floor surfaces and cleaning the bathroom. A huge plus for changing sheets every day though.

Review 103：The staff was extremely kind and service minded. Location is very central with easy access to subway and within walking distance from many major attractions. Not bad having Macy's as a next door neighbor either.

Review 104：When we checked in (which we had to wait in line for half an hour to do) they sent us to a room that was already being lived in - after hauling our bags all the way up to the 14th floor I had to go back down and tell them someone was already in that room! then the lady said "oh no thats a shame, that was a nice room" and then put us in a room on the 5th floor. I was so exhausted and tired that I couldn't be bothered arguing about it.

Review 105：The location was perfect and once we were settled into our room and into a rhythm we were pretty happy.

Review 106：Room was dusty. carpets were very old and soiled. looked like they were never shampooed. curtains were ripped and it looked like someone had vomited on them. pillows were terrible. towels were of car wash quality. Faucets all leaked. NEED MORE?

Review 107：good central location

Review 108：The room was terrible. For the amount of money you pay per night, one would expect a whole lot more. Chair in the room was filthy and stained. The walls had dust (could have been mold). Not sure because I wasnt trying to get too close. Heating system didnt work. The towel rack was falling off the wall in restroom. Was schedule for 2 nights and only spent one. Wasted a whole lot of money.

Review 109：The staff was courteous.

Review 110：N/a

Review 111：They respected the "do not disturb" sign. The location of the hotel was great near by stores ,restaurants, and was a few blocks away from time square where we were able to watch the ball drop.

Review 112：Lots of noise from pipes and the elevator. Our reservation wasn't there when we showed up and I had to call and wait for booking.Com to fix the issue before we could check in. The rooms aren't very clean. And the shower would fluctuate between scalding hot and freezing cold so a good comfortable shower was impossible to take.

Review 113：Location was perfect. I'd stay here again only because of the location. If you don't plan on being in the room much it's a good idea to stay here.

Review 114：was very disappointed that we were all over the hotel we were a family of 7 adults we booked it in February to make sure we got a good room and together we booked 3 rooms and appreciate it was a busy time but the room my daughter was in was awfull and she was the reason we went to new York as it was for her 40th birthday they did eventually move her but had to waste a day while they sorted her out the security guard was very rude as well.We also thought we had booked breakfast but apparently we didn't I still dispute this

Review 115：the location was very good within walking distance of most things and opposite an underground for all the other places we had been to new York before so was looking forward to a stress free holiday

Review 116：The staff is not friendly, and unhelpful. Every time you are trying to ask a question they give you A bad face. I think the problem here is, as they know they are a cheap hotel for their great location, they won't bother to offer a good service. Also it is a bummer that you have to pay 10 extra dollars a day for wifi

Review 117：Location was excellent. Room was ok

Review 118：You have to wait for long time on reception . They won't let u early check in if they do have rooms . They charge u for keeping your luggage in store .

Review 119：Needs renovation.. All of possible kinds. Carpets, walls, doors, furniture, windows... The condition of the room was terrible (stayed on 16th floor). Its not only regular tax (14,75%) thats not included, they have more(its written on your booking). Service is really slow- took three days(2calls, 2 times going to reception) to get an extra blanket.

Review 120：Excellent location for tourists. On the side of the hotel- subway, macys, reasonably priced eats. Super close to Times square, empire state building.

Review 121：Disgusting filthy hotel. Walls and doors falling apart ,carpet disgusting, had to make our do not disturb sign. Very rude staff. Not helpful what so ever. Checked out 3 days early it was so bad. Will never return here and will be letting everyone I know to never stay at this dump

Review 122：Nothing

Review 123：Long line to check in. Not enough staff to process the check in. Rooms are very small and bathrooms are horrible. Really need updating of the rooms. To buy a cup of coffee (very small cup) was 3.00 which is outrageous.Best thing about the hotel is the location. For what you spend on a room, its highway robbery. Wont stay there again.

Review 124：It is the worst hotel I have ever been to. Old, dirty, smoke smell everywhere in the non-smoking room. There is very unfriendly stuff. Please aware of this hotel!

Review 125：Only location, but you shouldn't pay so much only for location.

Review 126：Rooms are tired. First room was so poor we refused to stay in it. In need of modernization. Description of hotel and Atrium does not reflect the reality. Suitable for people with low expectations.

Review 127：Great location

Review 128：It was brutally hot in the room and we were in there in December:( The room was dirty as well. Horrible view too.

Review 129：I loved the location. Staff was nice.

Review 130：This time, there was a rat in my room and the (un-adjustable) heat was on so high, I started feeling sick. (It was unseasonably warm in NY, and the hotel-wide heating system was turned on despite that.) I asked to cancel the remainder of my stay, and they said they couldn't reimburse me any of it. So I was offered another room, this one also very hot. Finally, the third room was a bearable temperature (still quite warm). Look, I'm not picky or I wouldn't be staying here to begin with, but this was my last stay there. I'll gladly sacrifice location for a room that doesn't make me feel ill and a hotel where they at least act surprised to hear about a rat running around. This place is enough of a compromise to begin with...

Review 131：The rooms are tired and could do with major renovations and repairs. This did not impede our stay but if expecing first class decor you would be dissapointed

Review 132：Hotel services ... staff... luggage secure sevice after checkout. .. express checkout .. wifi ..cafe ... shop all great. All felt friendly and safe.

Review 133：I unfortunately really struggled worn the reception and cleaning staff. Impolite and just not professional. The place is in definite need for an internal refurb

Review 134：The location and price for New York was really good

Review 135：The check in took a very long time. We were told we were waiting for a room to be assigned to us and it took a fair amount of time. The lady who checked us in just disappeared leaving us to stand there until the roon was ready with little explication. Apart from check in staff were helpful, room seemed dingy and grotty at first but beds were comfy, TV was good and no problems with the shower facilities. Very good location. We would return. I would give the hotEl 3/4 stars out of 5.

Review 136：Location and cleanliness

Review 137：It's not a negative to the staff, but if they could come up with a way to improve the check-in process that would be great. The check-in line is usually VERY long on the few occasions that I have stayed here.

The Fine Print

Please note that all non-refundable reservations (room rate+all applicable taxes) will be charged on the day of booking. Absolutely no exceptions will be made to modify or cancel non-refundable reservations.There is a daily service fee of $15 per room, per night plus sales tax. It includes the following services:• Premium high-speed Wi-Fi for up to (3) three devices.• Unlimited local, long distance, and international telephone calls within registered guest rooms.• Unlimited use of Bally’s Total Fitness Center located next door to the hotel (including workout facilities, classes, lap pool and hot tub).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A security deposit of USD 100 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.