QT Port Douglas

QT Port Douglas descritpion
Nestled among the lush tropical surroundings of beautiful Port Douglas and located only 55 minutes from Cairns Airport, QT Port Douglas Resort features free Wi-Fi, a lagoon-style swimming pool and a day spa.
This vibrant designer hotel offers spacious rooms and apartments with stylish touches throughout. All have been refurbished and feature 42-inch LCD TVs and private balcony or patio overlooking the pool or tropical gardens.
Enjoy signature concepts such as the “Bazaar Marketplace,” an interactive restaurant open daily for breakfast. Estilo Lounge is open daily for outdoor dinners and the Moonlight Cinema, a cinematic experience especially for guests that runs from mid-June until September.
The QT Port Douglas has various conference and wedding options and is the perfect location from which to explore the Great Barrier Reef. Located just a short walk from Four Mile Beach, there are bars and restaurants nearby.
Recreational facilities include tennis courts, fitness center and a hot tub. The day spa, SpaQ offers a great range of body treatments and massages.
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Facilities of QT Port Douglas
Outdoors :Outdoor Pool (all year) | Grounds
Pets :Pets are not allowed.
Activities :Tennis Court | Golf Course (within 2 miles) | Pool Table | Ping-Pong | Fitness Center | Spa | Massage | Bikes Available (free)
Food & Drink :Bar | Restaurant with Dining Menu
Internet :Free!WiFi is available in the hotel rooms and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Packed Lunches | Car Rental | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Currency Exchange | Tour Desk | Ticket Service | Baggage Storage | ATM on site | Babysitting/Child Services | Laundry | Dry Cleaning | Meeting/Banquet Facilities | Fax/Photocopying | Souvenir/Gift Shop
General :Newspapers | Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Heating | Designated Smoking Area
Reviews for QT Port Douglas
Review 1:Room service was slow and sent wrong wine, lobby super hot and no refreshments/towels to cool down on arrival, pool area was messy in mornings with leftover food and drink from night before, mouldy sunbeds around pool
Review 2:The beds and pillows, room set up with lounge and kitchen, free onsite parking
Review 3:Wifi coverage was not available everywhere in the resort. Staff never got back to you with an answer. Pool was dirty and the water hot. Rooms serviced as late as 4pm. Pool bar was constantly out of stock. Food was inconsistent.
Review 4:Staff, unfortunately at the end of the season, where tired and grumpy. Even having a verbal disagreement with each other behind the bar. Staff levels low!
Review 5:one staff member in the restaurant was not very nice or helpful. The coffee in the morning at breakfast was awful
Review 6:The location was great. Almost all staff were excellent.
Review 7:The swim-up bar was never open when we were there. If you have a swim up bar, it should be open most times. Instead we found out it was only open Saturday morning till 5pm only... just bear that in mind. A bit disappointing. If you are looking for a self-contained, you may be disappointed, as the kitchen is VERY basic. No exhaust fan in bathroom!
Review 8:Comfortable and pleasant, good facilities.
Review 9:The room are not so cosy. Nice but sticky smelly carpets in rooms. And a cold atmosphere.
Review 10:The facilities are great, very special. A nice touch of style, for once we preferred spend time outside our room.
Review 11:The food in restaurant at $65 a head is a rip off I dont think that I have ever seen Australian prawns so small sure you didn't get them from an Asian country.
Review 12:Having to repeatedly ask staff to do things (Like make our room, collect our dinner plates and trays after room service) and after being advised it will get done it still didn't happen. Even after repeated requests.
Review 13:The rooms were generous, clean and new with all the required amenities. The place a a good vibe, friendly and up-beat. The staff were young and happy which improves your mood.
Review 14:The initial room we were given smelt of mold and was not clean, the hotel is showing it's age and attention to detail in cleaning is required yet not given.
Review 15:Staff were helpful when resolving the cleanliness issues that resulted in us getting upgraded to a better room.
Review 16:if the pool bar was open more than twice in a 6 day trip that would have been nice. also the cleanliness of the bathroom as to be desired. they were understaffed and also the restaurant was too expensive to eat there, breakfast, or dinner.
Review 17:I liked the idea of a pool bar and also the size of the resort
Review 18:The pool bar, re-using dirty glasses. Empty and dirty dishes around the pool. Inconsistent housekeeping. Poor service. Queen size bed=two singles pushed together. Uncomfortable.
Review 19:Gym. It looked nice in the common areas.
Review 20:Sporting facilities like table tennis bats and court tennis balls and rackets very bad condition. Also too few bikes, when we went to get early none available. The cost of dinner meals in the bazaar overly priced for the quantity that people, particularly women, can eat. We would prefer to eat out at half the price for excellent quality. Coffee not great. Pool temperature a little earm.
Review 21:Loved the rooms and the pool area. Room service was great. Could be more umbrellas for sun protection around the pool. Desk service was excellent very friendly. Gardens amazing. Gym great. Bus service also great.
Review 22:Beds too soft and cleaner trolley left outside our room every night so we always had an early morning wake up. Need more varied menu options
Review 23:Location and pool
Review 24:Facilities excellent... Pool, gym, lap pool exceptional! Fantastic atmosphere and plenty of pool lounge chairs for everyone but it never felt over crowded. Great coffee and great bar!
Review 25:our first room was awful.Had an awful musty smell and mould.Pillows & curtains were filthy. no privacy because we were on the ground floor, with no closed in veranfdah.Asked for a different room & was charged more, but definitely worth it for a pool view.
Review 26:pool was fantastic,staff young, vibrant & mostly helpful.
Review 27:I didn't think it met the QT expectation. I have stayed in Sydney and the GC - the staff were not as professional and experienced and the chicness lacks somewhat.
Review 28:I liked the bar and restaurant area. The rooms were adequate and spacious. For couples go somewhere else - too many children.
Review 29:Nothing!
Review 30:Fantastic, gorgeous pool, great accommodation, staff were lovely, upgraded our original room, there was a complimentary bottle of champagne for my birthday! Had the best time, highly recommend!
Review 31:If I had one negative it would be slow wifi! And wouldn't recommend the buffet dinner after 8pm was a tad cold. But overall we loved our stay. We had a room facing the side of the pool and we asked for a room in the Martini wing (highly recommend) and the staff were lovely and accommodating.
Review 32:The hotel has a relaxed vibe while still giving you everything you want when staying at a 5 star hotel. The hotel's bar is perfect for afternoon cocktails as the sun goes down and play some table tennis before dinner. The chicken burger is good too! Gym tennis & lap pool are great too.
Review 33:Unfortunately the bed was way too soft and my pillow was horrible, leaving me with an extremely sore back and neck. Other than that, everything was perfect!!!
Review 34:The staff were absolutely wonderful, the rooms were really clean, spacious and comfortable. The pool was beautiful and there was so much to do for families, young couples and a group of friends :) Absolutely beautiful hotel!
Review 35:We checked in at 2pm went up to our room & it wasn't even made up! All that was offered is a couple of free drinks at the bar waited an hour to be moved to another room anyway!
Review 36:Resort was quite shabby in our room and around the pool area. Hot Breakfast food was all cold and once something ran out it was not replaced quite disappointed. Room was partially services each day and we had to ask at 4.30 to have our room services. That lack to detail was disappointing for the cost.
Review 37:Mosquitos and sand flies in the rooms as there are no screen doors. We had a beautiful balcony but couldn't open the door as the room filled up with insects. Massive spider web on balcony needs to be removed. Water leak stain on wall near bathroom should be fixed and repainted.
Review 38:Great funky tropical vibe.
Review 39:The bed was uncomfortable as it was zipped together and could tell
Review 40:The breakfast Buffett was good The bus service was good but could have been cheaper
Review 41:Female staff at breakfast need a rev up and learn hiw to smile at guests....perhaps a reminder of who pays for their salaries. The poor old chap cooking 'omelettes' at breakfast was a serious liability. Watched him set fire to the tea towel - one day my omelette was cooked like a crepe on the hotplate - the next in an omelette pan with so much oil it was totally inedible ...and talk about slow! He reinvented the word. Disappointing as QT breakfasts at other QT's are really worthwhile and were a determining factor in making this booking.
Review 42:Location. Staff at reception and bar and belm hop Maurice were excellent. Pool and pool bar. Our Canadian waiter was good too.
Review 43:The floors were a bit dirty and sticky, and doors and walls were dirty. The bed was ridiculously squeaky :| that there was no tea and coffee for free at the buffet which was a bit of shock considering its $28 per person and the buffet didn't have much variety, the fruits were off, tasted funky!
Review 44:The size of the room, the pool, the free bike hire and local bus pick up area, pancakes at breakfast were pretty good. Whipped cream would have been great though.
Review 45:Dark unattractive breeze block corridors between rooms. Didn't match the entrance and interior of rooms.
Review 46:Nice big rooms. Impressive entrance. Helpful staff.
Review 47:The price vs. value of breakfast and dinner The location - if so far away, need to offer more than 4 bikes for all hotel guests to cycle into town or a reasonable dinner offer (a-la carte).
Review 48:the funky vibe
Review 49:House keeping wasn't great, often forgetting to replace towels, bath mats etc also disappointing that breakfast isn't included
Review 50:Great location, facilities (pools, gym tennis etc) and decor.
Review 51:dirty, teaspoons not washed so an infestation of pinhead ants. spare blanket dirty. Yuk, doesn't feel nice in an unclean environment
Review 52:convenient nice pool
Review 53:I know it is the tropics but you have to heat your pool spa! Breakfast looked great but the hot food was not kept hot- ie it was cold Dinner- many of the dishes had chilli or were spicy, even the veggies, severely limited choice for some
Review 54:Great pool and friendly bar staff Concierge enthusiastic and helpful Loved the free bikes Relaxed and youthful atmosphere but still professional- appreciated by the young at heart
Review 55:No hot tub on property
Review 56:Apartment was roomy and comfortable, restaurant and lounge staff were friendly and helpful, short drive to city centre. Enjoyed complimentary bikes to ride to town.
Review 57:Felt like it was in need of a refurbishment. Buildings, and some if the fittings and fixtures very old and worn. Staff couldn't answer slot of our questions, 3 didn't know where the gym was!
Review 58:The breakfast is amazing! Was great to have a gym and free bikes.
Review 59:Additional credit card charge, Come on guys. $40 extra to pay with AMEX, unacceptable. Breakfast pricey. Poor WiFi/
Review 60:Amazing resort, fantastic service. Highly recommend.
Review 61:Pool furniture was a little worn and mouldy just needs an update or some removable covers or something...room service closed at 10pm which seems really early as guests might want a late night snack?
Review 62:Wonderful fresh decor. Its got a vibrant atmosphere and staff were friendly and helpful. They were happy to give out local tips on places to go for dinner and drinks in Port Douglas. Courtesy bus or bikes to town allows choice. Room was clean and fresh and loved the different stuff on offer for mini bar and how you can purchase cute room furnishings like the pineapple candle holders and the laundry bag! Pool is amazing...loved the big sun beds :)
Review 63:Restaurant only offered a smorgasbord every night at $65 a head! Meaning we had to go into town every day $20 return twice a day = $40 was expensive. Pool was noisy lots of kids
Review 64:Weather was great
Review 65:Slow wifi. Complimentary bikes were always out on hire - not enough of them which meant paying for transfers into town. Only breakfast options were expensive - no breakfast a la carte.
Review 66:The pool area. Very comfortable bed spacious rooms. Beautiful setting and gardens and not too far from town.
Review 67:It was a little dirty...The carpet and curtains in our room were quite stained and it just missed little touched that would have you feel a bit more welcoming. Skirting boards were dusty. I would have expected fly screens on the sliding doors.
Review 68:I liked the quirkiness of the hotel and the overall hotel was very satisfying with a great style.
Review 69:Hard to get things properly restocked in the room. Dreadful 4th July band and way too loud. Difficult to access free wifi.
Review 70:Good room configuration. Good onsite food. Lovely decor and staff were fabulous. Good facilities.
Review 71:Beds are to soft and caused some minor back pain. Lifts would make carting luggage upstairs a lot easier.
Review 72:Staff were helpful. Rooms were clean and tidy. Pools and food were delicious. And everything within the resort was fairly priced.
Review 73:2 hrs postponed check in. cold food served on deck. told to leave the main bar/ deck area as closed to private function, which we were not originally informed of
Review 74:Resort as usual is lovely
Review 75:I requested a room with pool view. Although every request cannot be guaranteed the manager mentioned they were not busy that night which made me wonder why he put us in one of the rooms furthest from the pool (when pool view rooms would have been available). Perhaps he was keeping the rooms with the best views for more corporate guests the next night as I'm guessing he thought a young couple would be happy with whatever room they got in a fancy hotel?
Review 76:Non-existence of service in pool area relating to food or drink. Forced utilise another lounge area which had no other clients in it. Issue raised with staff on number of occasions and met with a sarcastic response.
Review 77:Room was clean and comfortable.
Review 78:I feel that although it was not peak season the hotel should make it clear that EVERYTHING is closed. Restaurant, pool bar, spa and Gym. We were left with very little for the same money that everyone else pays.
Review 79:The staff in the restaurant and bar were very helpful.
Review 80:Great facilities with accommodating and friendly staff. Great food in restaurants and social atmosphere. In house day spa which was a must do experience at the resort.
Review 81:* Dirty toilet in room* Cockroaches in room * Poor customer service * Extremely rude and arrogant Beverage Manager * Staff Uniforms were very unprofessional for a 5 star hotel * Poor response to a customer complaint. * Will NEVER go back and will NEVER recommend this resort.
Review 82:Loved the tropical feel of the resort and the pool area was lovely.
Review 83:Didnt like the impersonal approach to managing guests (e.g. Staff at desk asked twice who I was on arrival, did so again on departure. I would expect them to greet guests as Mr or Mrs ... ) . Cleaning was done well in the lounge but the bathrooms were not cleaned well. Was disapointed with the quality of the rooms. They seemed old, especially the beds. Cheap quirky brightly coloured lamps and decorations to give it a "5 star" feel did not work this time.
Review 84:Pool was great. Location was ok.
Review 85:The swim up bar in the pool had the music blaring in your ear super loud, so it was hard to relax and have a drink or make an order. Mosquitoes also annoying!
Review 86:There is plenty to do and the scenery is beautiful, the hotel had fantastic bar and restaurant, and the rooms are very comfortable, staff are also friendly and helpful
Review 87:When we booked we assumed it was a hotel targeted at adults/couples given its decor and the way it was described and the fact it had no kids club etc, however the pool was packed with kids - it wasn't the relaxing pool time we were after.
Review 88:A modern, trendy resort with stylish rooms that felt more like staying at someone's cool apartment than at a hotel. Pool, bar and restaurant designed very well and great food.
Review 89:A very basic menu in the bar area and the hotel restaurant was expensive the buffet would of cost us $160 for 2 adults and 2 kids without drinks. As a result we drove into Port Douglas every night. Our bed had a big sag in the middle so as a result my husband found it rather uncomfortable to sleep.
Review 90:The kids loved the tennis court and the resort does have a very open and airy feel about it with well maintained grounds.
Review 91:The staff were very friendly and helpful. The resort was clean and well maintained. Good for young adults/ teenagers. Regular shuttles to Port Douglas and easy access to the beach. The breakfasts and dinners were very good.
Review 92:Basic rooms for price paid - behind the glitzy front entrance of QT was a dated shabby complex similar to barracks/hospital accommodation Budget tea & coffee with no selection Dated and shabby swimming pool Poor kitchen facilities Impersonal serivce
Review 93:bed was comfortable
Review 94:Small room with old bathroom. Uncomfortable chairs on the verandah. Would have become rather squishy if we'd stayed for more than the 2 nights we were there. Waiting staff were a little disinterested.
Review 95:The environment was lovely - open and breezy. Beautiful pool area and dancing barman! Comfortable bed. Interesting spots of decor in the rooms. Happy omelette chef.
Review 96:Shampoo and body wash should be topped up more recently.
Review 97:Everything was really good, staff was helpful and kind. Rooms were clean and the food was good too :)
Review 98:nothing
Review 99:easy clean great pool
Review 100:The staff were all very accommodating and went the extra mile to exceed expectations.
Review 101:Buffet was cold food wasn't fresh everyday
Review 102:The cleanliness of pool furniture, and the cold Tacos we were served
Review 103:The rooms were nice and having a pool was good
Review 104:Friendly staff; Funky decor; Very comfy beds!
Review 105:Breakfast was average. Cocktails were average.
Review 106:most of the staff had a good attitude and the hip vibe of the hotel was good
Review 107:Fantastic hotel with great atmosphere & great staff. Really popular hotel. Breakfast was amazing.
Review 108:Food options all low nutrient fast food, no mini bar,
Review 109:Staff made a great effort to ensure a happy guest
Review 110:Food. Poor selection of Sesonal fruits and vegetables . Every day the same food.
Review 111:Privet, clean, lots of things to do around.
Review 112:Great facilities and great food
Review 113:Distance from town
Review 114:Staff excellent
Review 115:No flyscreen, ants on balconies and in the hallway.
Review 116:Loved the pool and gardens.
Review 117:Bit expensive.
Review 118:Loved the onsite spa and moonlight cinema. The pool area is fabulous. We'll be back with our toddler!
Review 119:No Austar in that price wasn't to happy and poor TV reception
Review 120:Outdoor cinema
Review 121:The Tropical Garden Setting was the best part of our stay
Review 122:We requested an early check in but we had to wait until 2 pm.
Review 123:Staff were all friendly had a good stay.
Review 124:Cold buffet breakfast Unhappy staff
Review 125:Location Very good apartment
Review 126:Everything was good the rooms were comfortable location is good
Review 127:Not enough tea bags.....
Review 128:The beds were amazing .... best I have slept in in the world and I travel a lot !!!! Will be buying one. Location was perfect
Review 129:wi-fi really slow, main pool very shallow.
Review 130:malin + goetz toiletries, great pizza. moonlight cinema upgrade
Review 131:The pool bar ran out of drinks or didn't have the drink we wanted Waited a long time to be served drinks at dinner
Review 132:Staff