Best Western Hotel El Cid

Best Western Hotel El Cid descritpion

The Best Western Hotel El Cid is located 1,000 feet from the Ensenada Marina and a 5 minute drive from the Bahia de todos los Santos Beach. It offers an award winning restaurant and an outdoor pool.
Rooms at this hotel are bright and spacious and combine both rustic and modern décor furniture. Each room has a private balcony and features a fan, flat-screen TV, mini fridge and a bathroom with a hairdryer and free toiletries.
The Best Western Hotel El Cid has a restaurant serving national and international dishes. Other facilities at this hotel include a 24-hour front desk, a spa and free Wi-Fi throughout the property.
The staff at the tour desk can also arrange tours to La Bufadora, city tours or wine tours.

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245 independent reviews——We verify all reviews from guests who've stayed at Best Western Hotel El Cid. Find out more about Booking.com Reviews.
The staff speaks English——Best Western Hotel El Cid's staff speaks:Serbian,Italian,Spanish,English,German
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Facilities of Best Western Hotel El Cid

Outdoors ：Outdoor Pool | Grounds | Terrace | Sun Deck

Pets ：Pets are not allowed.

Activities ：Fishing | Solarium | Spa | Massage

Food & Drink ：Bar | Restaurant with Dining Menu

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

General ：Safe | Heating | Air Conditioning

Languages Spoken ：Serbian | Italian | Spanish | English | German

Reviews for Best Western Hotel El Cid

Review 1：My only gripe would be that the hot water stopped working a couple of times. Luckily, both times it was late at night so we weren't too upset by it but washing your hands/face with cold water while staying in a hotel is not ideal.

Review 2：The location could not have been any better! The staff was very kind and helpful - the FastPass they gave us for the border crossing was a Godsend as well! I loved the authentic decor and feel of the hotel and would definitely come again.

Review 3：Heating and toilet weren't working at 100% Heater wasn't hot enough Toilet wasn't flushing well due to mechanicals Wifi didn't work for my phone and laptop (IP address could not be assigned)

Review 4：Good location (do note it is very noisy if you stay on street side) Good value Clean and tidy Friendly and supportive to my dog Good friendly staff and support (especially Nicodemus --thanks!) Maids were friendly and did an excellent job

Review 5：This hotel is a 30 year family tradition for us. Though the hotel shows its age a bit, the staff is unfailingly kind and helpful. The restaurant is terrific!

Review 6：No hot water first morning and very lukewarm second morning. Stayed in 500 rooms. Staff took note of issue.

Review 7：Friendly staff and very clean. On main street.

Review 8：the air conditioning blow warm. we checked out other rooms and the a/c blew warm air in all of them.

Review 9：good location. the staff, especially Milos and Nocidemis, they were so nice and accommodating. they are the only reason that I would go back

Review 10：There really wasn't much to not like. Hotel and staff were as expected. Nice and friendly.

Review 11：We liked that it was in downtown. Close walking distance to everything and the nightlife. We didn't have to drive to see Ensenada and just walked. Great restaurants and plenty to choose from.

Review 12：NO facilities for handicapped persons. Too many stairs.. Even had stairs in our room.

Review 13：Staff extremely helpful as we needed help with luggage,etc. on stairs

Review 14：Noise was bad. Construction or repair occurred early morning and it was very disruptive and frustrating to sleep.

Review 15：I liked how close it was to restaurants and night life. It was clean.

Review 16：We were on the 4th floor and they don't have an elevator. I'm handicapped and didn't like that. The air conditioning made a lot of noise and couldn't sleep.

Review 17：The front desk was friendly and helpful.

Review 18：AC in one of the rooms did not work. Asked for it to be fixed twice. It was not. Fridge did not work in another room. Little things here and there that look like they have never been updated.

Review 19：The location.

Review 20：Check in was at 1:00 pm . We arrived late around 3:30pm and they ask us to wait 30 minutes because the room was not ready. And by the time we came it should be cleaned and ready. Besides that all good.

Review 21：Customer service was great. Room were clean.

Review 22：The hospitality of the staff and the location of the hotel its walking distance from the malecon. Everything is pretty much walking distance from there. Except the beach!

Review 23：First things u come ..feel like a home ..we have been coming n stay in these hotel n we love it ..the staff knows us like we r the family ..they r taking care of each customer greatly (Nico n Gustavo).

Review 24：No tiene habitaciones en la planta Baja ni cuenta con elevador, razon por la que es poco probable que regrese, mi madre normalmente me acompania en las vacaciones y ella sufrio mucho con eso.

Review 25：Es un hotel precioso con una excelente ubicacion.

Review 26：Only had a one night stay, but it was long enough to realize that the staff is very friendly, helpful and professional. rooms and facilities are very clean and the location is ideal. Highly recommended.

Review 27：Breakfast was supposed to be included but when I asked about it I was told they didn't do that anymore.

Review 28：Very friendly staff. One guy in Particular, Nico, washed my car when he saw it was a bit dirty.

Review 29：That I was not able to get a room with a balcony facing the main st, after I had requested it when I booked my room n I also called

Review 30：How quick there service is. I called to ask for something n they were at the door in less then a min!

Review 31：The BED, it was without question the hardest bed I've slept on (worse than futons). The room has windows to the hallway that let in enough light to keep you awake at night. The door to the room has no lower threshold and let in enough noise that you can hear everything in the hallway. The hotel was at low occupancy and we were placed in a room directly across from construction. We wound up canceling our last day and leaving.

Review 32：The hotel is in the middle of the touristy part of town right next to the marina. There is a decent amount to do within walking distance. The wifi was fast.

Review 33：El Cid used to have a nice restaurant. It is not open now. That may have been due to the time of year. Not tourist season yet

Review 34：Room was not too big and not too small. And it had everything I needed.

Review 35：There was no bottled drinking water one bottle was not enough for two people. By the time I went out to look for water at a store it was too late. The stores were closed.

Review 36：The service

Review 37：The room was a little "rustic" and could use some maintenance. The tile in the bathroom looked like it had been repaired many times and not very well.

Review 38：The staff was excellent. Helpful and friendly. Off street parking is another plus. The location is perfect.

Review 39：Beds are a little bit harder, need more cushions.

Review 40：Center attractions, you dont need to drink and drive everything you need to have a great time are next door. Hotel are nice and clean.

Review 41：Our fridge didn't close all the way and this didnt work the best.. If that's the only downfall this place is doin pretty well

Review 42：Everything from The moment we parked the car was just perfect. Perfect room. Perfect location. Perfect staff.

Review 43：No beach access nearby Slow staff Waiting too long for assistance System issues I arrived and waited an hour to hey my room because there was only one person at front desk and that affected my experience. One was a system issue.

Review 44：Pool Wifi Breakfast Room space Parking lot for hotel guests with security at night My room was very clean and ready by the time I arrived. I was showed to my room and asked if there was anything I needed.

Review 45：Windows from the hallway allow too much light into the room. The window type air conditioner rattled all night. I found the carpeting disgusting and the bathroom not to my cleanliness standards. I booked for 1 night. Upon checkout the clerk said it was for 2. Fortunately, I had my reservation form with me so it became a non-issue.

Review 46：Conveniently located. Strong wifi Free bottle of water.

Review 47：The water in the tub didn't drain, so we had to do it manually after showering. The AC stop working suddenly and the weather was very hot. There is lots of noise from all the clubs. And for the price we paid I think the condition of this hotel is poor. I was expecting better. And they didn't even offer a discount for all the things that didn't work.

Review 48：The place is beautiful and conveniently located, has parking, but not if you arrive late. The staff was attentive and they came every time we reported something not worth it.

Review 49：Price a little higher than other hotels in the area. Rooms on the front side of the hotel offer a view of the tourist street but can be noisy with party people.

Review 50：Best Western El Cid is a safe bet for a tourist who is unfamiliar with Ensenada. They have a US website where you can get a confirmed reservation. Cleaner than most Baja hotels. Secured parking. Desk staff is biligual. Bellman is courteous. They are in walking distance of the bay, shopping, restaurants and bars.

Review 51：The staff is always so nice and helpful.

Review 52：The staff and so great and the location and price is unbeatable!

Review 53：The hotel is very close from the downtown

Review 54：The staff was great-very accommodating. Niko went out of his way to make our stay pleasant.

Review 55：Perfect location

Review 56：They did not clean our room even after we told them.

Review 57：It's on a great point to walk around.

Review 58：Needs a little update, no elevator.

Review 59：Location and quiet

Review 60：The friendliness of all employees.

Review 61：parking area could have bigger spaces

Review 62：Hotel is walking distance to all sightseeing locations and restaurants.

Review 63：Street noise

Review 64：The heater didn't work and it was a cold night.

Review 65：They could improve on the TV.

Review 66：The staff was extremely helpful. The pass to cross the border was excellent. It saved us over 3 hours.

Review 67：They took the hot tub out.

Review 68：Very friendly staff, nice rooms for Mexico.

Review 69：matress to hard

Review 70：Bed was hard as a rock!

Review 71：Love the location, and the charm of the hotel.

Review 72：Wifi is spotty and can be slow at times. 300's wifi was good. 500's wifi needs work.

Review 73：Great view of main street. Secure parking. Nice staff.

Review 74：The wifi was gone most of the time, the room had a bothering smell,

Review 75：The staff were very friendly, and the pool, the location and the A/C

Review 76：The staff are friendly and very accommodating. When we needed extra towels for the pool they brought them to our room.

Review 77：No breakfast. Despite stating continental.

Review 78：The staff.

Review 79：We love the location of the hotel and the people were very friendly and helpful.

Review 80：N/A

Review 81：Location

Review 82：could use some updating of facilities

Review 83：location

Review 84：AC in room worked, but was very noisy.

Review 85：The hotel staff, including the front desk, housekeeping and spa were all very friendly, helpful and welcoming.

Review 86：WIFI

Review 87：LOCATION & PEOPLE

Review 88：Everything was excellent

Review 89：W-Fi was not good

Review 90：Eventing was great

Review 91：Wouldn't give AAA discount when using Booking.com

Review 92：room veiws

Review 93：This place was Better than what I expected!

Review 94：We're not able to connect with the Wi Fi.

Review 95：The facility was nice

Review 96：Room had a musty smell, 5 floors, no elevators. Expensive for the price.

Review 97：in town, near everything.

Review 98：stall is great!

Review 99：My room had no view. The window had a view of a brick wall.

Review 100：Very friendly staff

Review 101：Great location and great customer service.

Review 102：We liked it all.

Review 103：Helpful, courteous staff. Clean roomy accommodations. Quiet if off the street.

Review 104：the person on the front desk wasn't as friendly

Review 105：beautiful place

Review 106：The bed was a little hard.

Review 107：Hotel was beautiful and comfortable. In a great location.

Review 108：cramped parking spaces.

Review 109：Hacienda style building, hand painted tiles throughout.

Review 110：Location was perfect and close to shops and restaurants!

Review 111：El WiFi no siempre funcionó

Review 112：Ubicación, precio, personal muy amable

Review 113：the bed was a little hard the wify was useless it was a bit noisy

Review 114：the staff was friendly and helpful the location was great

Review 115：Shower water took a long time got get warm. Had to take lukewarm and sometimes cold showers.

Review 116：Staff was very nice and very helpful.

Review 117：Room and ideal location.

Review 118：Bed was really hard and club music was heard until 4am

Review 119：Walking distance to everything

Review 120：Did not appreciate the lukewarm shower in the morning!

Review 121：Cheap.

Review 122：No elevators

Review 123：Friendly staff, very attentive

Review 124：Bed was uncomfortable, place seemed run down but clean.

Review 125：sum costumers don't care about more people spending time in the same place was to law at night time, and was not to many parking spaces.