Don Laughlin's Riverside Resort & Casino

Don Laughlin's Riverside Resort & Casino descritpion
Located on the Colorado River, this Laughlin, Nevada resort & casino is 5 minutes’ drive from Laughlin Bullhead International Airport. Two seasonal outdoor swimming pools and a hot tub are featured.
Numerous shops, a 34-lane bowling alley, a movie theater featuring 3D films, and 2 nightclubs are available at Don Laughlin’s Riverside Resort & Casino.This property offers 2 USS riverside boat cruise tickets to reservations of 2 or more consecutive nights.
All rooms feature a TV, en suite bathroom and tea and coffee-making facilities at Resort & Casino Don Laughlin’s Riverside. Select rooms provide river views.
Breakfast, lunch and dinner are served daily at the 24-hour Riverview Restaurant on-site. The Food Court and Sidewalk Café provide additional dining options for guests’ at Don Laughlin’s Riverside Resort.
Las Vegas, Nevada is 100 miles away from Don Laughlin’s Riverside Resort & Casino. Havasu National Wildlife Refuge is 1 hours’ drive away.
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Facilities of Don Laughlin's Riverside Resort & Casino
Outdoors :Outdoor Pool (seasonal) | Terrace | Sun Deck
Pets :Pets are not allowed.
Activities :Pool Table | Darts | Bowling | Water Sports Facilities (on site) | Spa | Massage | Hot Tub | Game Room | Casino | Playground | Karaoke | Entertainment Staff | Nightclub/DJ | Evening Entertainment
Food & Drink :Restaurant | Bar | Buffet-Style Restaurant | Snack Bar | Special Diet Meals (upon request)
Internet :WiFi is available in all areas and charges apply.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Vending Machine (drinks) | Vending Machine (snacks) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Express Check-in/Check-out | Currency Exchange | Tour Desk | ATM on site | Babysitting/Child Services | Laundry | Daily Housekeeping | Meeting/Banquet Facilities | Fax/Photocopying | Hair/Beauty Salon | Souvenir/Gift Shop
General :Paid WiFi | Newspapers | Safe | Chapel/Shrine | Shops (on site) | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Heating | Air Conditioning
Reviews for Don Laughlin's Riverside Resort & Casino
Review 1:Reservation was to include 2 free buffets. The hotel does not offer this any longer and told me to tell booking.com to remove it from the offer. I should be re-imbursed for the difference in cost. I reserved the room which was to include the free buffets!
Review 2:The buffet was pretty good.
Review 3:Next to elevator,noisy difficulty sleeping. Analog TV lack of stations.
Review 4:Service was good room nice. Housekeeping good. Guest relation very acomadating.
Review 5:The price is higher than other rooms near here and The Buffet is overpriced for the quality of the food.
Review 6:location is the reason we stay here. The north facing rooms on the North tower overlooks the boat parking lot, so you can keep an eye on it. Also the launch ramp for the river is located her.
Review 7:Still thinking why you even ask?
Review 8:Keno, river boat ride, restaurant food and service., and snack food available on site. Great view of River from comfortable room. THANK- YOU DON, and STAFF.
Review 9:No gym, at check in the person that checked me in was not too friendly. An older lady checked in my daughters and she was straight out rude. Don't really need that, we drove 4 1/2 hours and that is the last thing that I needed!!!!
Review 10:Location of casino.
Review 11:When we drove into the "Sign-In" area I had to pull up into the Valet area. A valet came out and asked what did I want and I told him I had to Resister, then I needed a Valet to take my luggage to me room after I registered. He was very curt with me and pointed out I was parked in the Valet area and the register area was back as I drove in. I then told him I needed the 3 services and that should be sufficient... When I registered I made arrangements to request a 12th floor room facing the river but I received a room facing the river on the 6th floor. I made the request when I made the reservation because this is our 3rd stay and my wife enjoys that 12th level. We were surprised that we did not receive passes for the Boat ride we had had on the last 2 stays and asked the register clerk and she stated we did not have it as part of our register. We did request that we be allowed to charge meals to our room and the register clerk stated she added it but when we had dinner that evening we were turned down because our register did not allow it. We paid the bill ourselves and went to the register area and asked what had happened with our request and was told the original person taking the request did not enter it completely. The manager of the registrations stated the system should have allowed the purchase. We do not know why it did not but we do know and experienced that it was turned down.... I will end for now and cease wasting time for you to read and me to type...
Review 12:I was not pleased with the selection of food for the morning buffet, there use to be more to choose from.
Review 13:I liked the pool. Staff gave us privacy, after hours of closing.
Review 14:Bed and pillows were awful and they claim to have the most comfortable pillows in the world. Staff was slow to get things done. In regards to dining, we made reservations and had to wait an hour to get in once we arrived on time.
Review 15:Better than most of the places we have stayed in Laughlin.
Review 16:The tub in the bathroom was higher than usual and I fell getting out of the shower. Needless to say, I am very bruised. My sister was with me and she slipped when getting out of the shower but grabbed the handrail.
Review 17:We liked the view from our room!
Review 18:Too Much Smoke"' Construction In The Buffet Area!! We Thought That That Was Done???
Review 19:A.c Was quiet We Liked That'' And You could The A.c. Was Nice...
Review 20:The maid service didn't follow through in our room. Just dropped off towels and went on her way...
Review 21:Absolutely loved the river view that included a balcony! Will absolutely stay there again!
Review 22:I didn't get the room I booked. When I got to my room, there were pubic hairs in the draws and bathroom, coffee spilled on the counters and phone,feces smeared on the light switch in the bathroom.Looked like it hadn't been dusted or vaccumed in a while, beds may not have had clean sheets. Moved to another room, when I called the desk about my remote not working, the lady at the desk was very rude.
Review 23:The breakfast buffet
Review 24:The mattress was paper thin and the room was so dated. The drain in the tub was clogged and took forever to drain. Breakfast buffet was like prison food.
Review 25:The bed was the most uncomfortable thing ever! My husband and I would end up in the middle of the bed facing each other (as in a letter v) and would have to climb out of the bed in the morning. We've stayed at The Tropicana several times and they have great mattresses and upgraded sheets!! Needless to say, our backs were aching bc of it!! The young man at the pool who supervised was unprofessional. He would walk around us like a hawk looking for outside beer. We even had a friend who had a room adjacent to the pool and he said we could not store our ice chest in his room bc it was against the hotel's policy!! However, I did see several young women pulling out beer after beer from their coolers and he never said a word!!
Review 26:The breakfast was yummy! And all the staff at the restaurants were very friendly and helpful.
Review 27:Location was nice, hotel comped breakfast buffet and river cruise. Hotel had 2 pools, which is nice, but still not enough pool chairs if you get down there later than 11 on Fri-sun. Both pools can get crowded on these hot days. Overall a good stay for the money. We love the river walk.
Review 28:That we had a non smoking room but our bath towels smelled like smoke
Review 29:I liked the fact that there was activities for the kids arcades bowling and movie theater.
Review 30:The casino is too smokey. There were no carts or attendants to help with unloading/luggage etc. should have water in the vending machines long lines for elevators, elevators malfunctioned Need better quality wine
Review 31:security in the parking lot check in and out was easy live music in Losers Lounge
Review 32:didn't know we could pay for WIFI sure needed it Check in is a nightmare!!!! Elevators are so time consuming at check out time took forever would have liked to book direct but when I went on line it directed me to booking.com prefer direct
Review 33:Location and staff awesome Comps and 2 for 1's appreciated Was pleased with front desk and making sure a non smoking room could be had
Review 34:They remodeled room but forgot a lot of things. Pillows trash cans shower curtain door wouldn't close coffee remote for tv understand they were little things but come on. Was a pain. Didn't accommodate. Gonna try other hotels, like river Palm
Review 35:Buffet expensive,food cold and not a wide selection. Machines are very tight. A lot of things did not work in room.
Review 36:The view of the river.The location is great. Staff pleasant and helpful.
Review 37:None
Review 38:Everything is convenient, really didn't have to leave hotel.casino host is the best can't remember her name but won't forget her kindness
Review 39:Bed and pillows very uncomfortable the sink in restroom backed up we call to have it fixed no one came the food on he buffet not good and no vsriety
Review 40:price for uncomfortable bed and a shower was perfect
Review 41:Staff was not friendly When i booked my room was told we got free breakfast and boat ride. I even had a paper stating that. When checking in was told No and that I needed to call the online reservation and rebook to get that offer.
Review 42:I asked for a non smoking room and I didn't get it. They didn't want to change my room! It smelled so much like cigarettes. My throat was killing me! My kids got sick. Everything was so dirty!
Review 43:Will not stay there again. Front desk staff lacks hospitality. Walked in around 11 am requested a non smoking room as my daughter has asthma. They said all rooms were taken even though I had already requested a non smoking room. Room had mariguana on the floor.I had room key problems ect... it was a nightmare of a stay. By the time we left property all my cleaned clothes smelled like smoke. I don't understand how you can you conduct business with this hotel. I will not use your website nor recommend your website with friends and family.
Review 44:I had a balcony and was able to see the river.
Review 45:The bed was too soft and we both rolled into the middle of it each night. The pool-man on duty took his job way to seriously and made people quite uncomfortable. He would come by and check for outside liquor every ten minutes or so. However, he did let some people keep their own bags with beer inside.
Review 46:The room was clean, neat, and comfortable. The pool *3rd floor was clean and neat. I loved the mountain view from the 3rd floor pool! The fast-food restaurants are a nice improvement. The grill has great coffee and a great ,morning croissant sandwich. The casino smells so much better than before! You are not overwhelmed with cigarette smoke!!
Review 47:Not enough available elevators at checkout time, causing an inordinate amount of time to get down to first floor for checkout. Also, security seemed to be very lax on kids in casino area. Bathrooms in casino area need serious update.
Review 48:Variety of gambling experiences, food venues and live entertainment.
Review 49:husband was bite twice by spiders. Elevators wait time was more then 25-30 minutes during check out time, and in the early evening time for dinner time. Security was having some people use service elevator. Bowling alley was available for uses on Saturday 8/1/15 until 9:30 pm
Review 50:Pool location was easy to get too & clean. Parking was good. Loved the thrifty ice cream. Husband loved the 2nd floor sports zone. And we enjoyed the pool table on the second floor , price was right.
Review 51:Registration staff when checking in was not friendly or quick in checking in. They don't acknowledge you when you've been in line for more than 15 minutes, when you ask for help they were rude. Seating ushers in buffet were kind of rude on Sunday. Monday breakfast at buffet was not up to par with the rest of hotel, options were extremely limited.
Review 52:The staff other than registration where outstanding, .Sunday brunch was amazing. Our waitress on Sunday was so great we loved her. Rooms were clean. Pools hours are great! Valet and luggage were quick.
Review 53:Staff was rude..... I was gonna sit to gamble at the 3 card poker & was told to find another table I couldn't play there even tho it had two empty spots
Review 54:Nothing
Review 55:Only fault was the doors let in a lot of hallway sounds of children running up and down but it was summer and they can't be contained in summer.
Review 56:The room was clean and ready upon check in.
Review 57:Had to take a smoking room, booking.com does not hold your room in the event of a credit card glitch. Fixed small credit card problem, but no one tells you your reservation gets canceled and rebooked, and you get whatever is available. Had a headache from smoke smell.
Review 58:Friendly staff, close to lake and other entertainment.
Review 59:Booking.com and Riverside Resort did not inform me that the hotel was sold out of non smoking rooms. The casino would not honor the non smoking reservation. I told them that I had (2) young children and did not want a smoking room that is why I reserved a non smoking room. I either had to deal with the room or try and find another hotel with vacancies last minute, which would have been outrageous expensive. The hotel blamed booking.com for the issue. Also, I was supposed to receive (2) free buffet tickets and (2) cruise tickets. The registration desk tried telling me that I was not supposed to get them. I actually had to show a supervisor my confirmation email that stated I was supposed to receive them. This hotel had the rudest registration desk I have ever encountered.
Review 60:The location was great
Review 61:My room was gone into after I stated to not go in and do housekeeping.Then found personal items missing. Guest Service did nothing to comfortmy bad experience.
Review 62:Value is good. Atmosphere is great. Guest services sucks!!!
Review 63:All restaurants were accepting cash only for the three days we were there. That pretty much wiped out our gambling cash.
Review 64:I likes that the clean and friendly and updated Pioneer casino was nearby to actually enjoy a great meal, fantastic Bumbleberry Flats monstrous bloody mary, free pool and darts, actual coin slots, and just a great overall new and friendly environment.
Review 65:Not able to get a discount on any meal in the hotel when checked in. Response was if you didn't get thru the inter net, we can't help you. Always nice to be offered during the stay.
Review 66:We booked a nonsmoking room due to one of my children has asthma they only had smoking rooms available. So they said they would give the room an ozone treatment which meant we could not get in the room for 1 hour. However it is was either not done or ineffective so we had to change hotels, of course now at top rate so cost us a great deal.
Review 67:They gave us a full refund which I will wait to see if it occurs or not.
Review 68:The only con was that i wanted a non-smoking room.
Review 69:Everything was nice! The customer services and the rooms were so presentable and kept up. Even though it was a smoking room it was a nice room!
Review 70:I didn't like thatmy reservation was cancelled without notice, and only found out on the day of check in. I didn't like that I was charged a much higher rate that expected. Thank you booking.com for handling the situation in my favor.
Review 71:I liked the cleanliness of the rooms and pool areas. The location was good, and the staff was nice.
Review 72:The service in the Restaurant was a little slow.
Review 73:The price of the Boat ride was reasonable and the food was reasonable as well at the Restaurant. :) We were able to check-in fast because we had reservations.
Review 74:The price but be careful. You get what you pay for! The people running the wave runner rentals were nice.
Review 75:Room wasn't very clean. Bed not so comfortable. Tub dripped all night. TV remote didn't work. Smelly cigarette burned blanket in non smoking room. Half full TP rolls in bathroom. River view was more like a highway view Staff was very unpleasant. Over priced wave runner rentals. I could go on....
Review 76:Room cleanliness- coffee spoon fell behind dresser and then we saw the trash and cow webs. Room was only vacuumed the second day after we left a note to please do so and to pick up dirty washcloth from floor. Very poor housecleaning. Breakfast on the 29th we had to go to the Aquarius.
Review 77:View of the room, very nice and helpful at the check in and good service at the coffee shop.
Review 78:I had no bad experiences
Review 79:The hotel was very easy to find your way around. Elevators were located near the rooms.The casino was laid out nicely and easy to move around. I enjoyed my stay and will return again.The Valet and baggage were prompt and excellent
Review 80:I did not like the fact that you guys did not send the booking number tothe hotel. We had booked a non smoking because of my kids traveling withus. We contacted you guys to see if you guys would be able to help uslook for something else with non smoking rooms available we were told wewould get a call back in a couple of minutes and we never got a call.But other then that it was ok.
Review 81:The view
Review 82:They charged my cc multiple times for different amounts, this contiued for four days after I came home. All extra charges did drop off about a week and a half after but still when I went to front desk they didnt know what the charges were for and just kept saying theyd drop off. I also didnt like the energy saving card, I like to come back from the river to a nice cold hotel room.
Review 83:The size, food places, gambling, movies and bowling.
Review 84:Carmen at the register check-in 5pm - 7:30pm department stated booking.com does not notify riverside hotel if there is a request for non-smoking or smoking room for stay in. I myself was very upset due to the fact I have asthma and will not tolerate the location. I asked Carmen to please provide us a non smoking room as requested on booking.com Carmen then stated she would need to speak with her manager and she then walked away from registering section and returned 15 minutes later, my child was very tired from our long drive and heat it was bed time. Carmen then stated there is nothing she can do her manager states no other room available. I asked to contact the check-in department early morning for available rooms the next day and she stated "I can try". Carmen provided next available representative name Anthony. I had the most unsatisfied stay on Friday night with asthma very active and having trouble to breath my kids were confused as to why our towels had a strong stench of nicotine, there were cigarette buds under the bed! it was very disturbing and uncomfortable for my child and I. finally the following day I attempted to request a stay in a non smoking room with Anthony and he later stated I would have to pay additional charge. I was outraged with all this false information being provided to myself and the employees not able to provide any service because of my health condition. need I explain our time at the buffet for breakfast..my family group of 2 had to wait 30-45 min for the servers to seat us at a table while letting the other groups behind us seat first. I later complaint and asked for answers the server at the tables states she was told by front server who sends the groups that my family and I were with a group of 20 people! I had no words to explained the frustration and stress I simply asked the front server to speak with her manager she then used her pen to point directions of where I should go and find the manager.
Review 85:breakfast in the newly remodel restrant wasn't that good very bland taste, ordered eggs over medium and they were raw inside. not a good selection I felt.
Review 86:Wonderful casino, great location and a lot for the whole family to do.
Review 87:The beds were very hard & uncomfortable, pillows were extremely uncomfortable. The carpet was wet. The room smelled like mildew and sewer. The shower didn't drain well, there wasn't a fan in the restroom. The pool needed more lounge chairs,and a few tables with chairs would be good.
Review 88:The pillows we're small and lumpy, the maid didn't come 1 of the days, the black out curtains had moth holes, the maid never replenished the shampoo or soaps, we ran out of toilet paper.
Review 89:The Sunday breakfast brunch was so yummy and I love the 2 free buffet tickets and boat ride.
Review 90:The biggest dislike is being lied too. Reserved 4 nonsmoking rooms 3 nights and Mountain View room, I was told all non-smoking rooms were gone but could upgrade for $159 a night, we weren’t prepared to pay the additional fee. We had to wait three hours to go in rooms while they tried cleaning the air. The rooms still smelled like an ashtray and we got to look at a wall. Went back later to registration desk to pick up buffet coupons they didn’t have earlier, while standing there new check-ins were being given nonsmoking rooms. We tried the buffet the next morning it was awful the food was cold and bacon was raw. The café next to buffet was better. I just got home and checked my charge against my booking and I was overcharged on two of the rooms.
Review 91:The location and boat parking.
Review 92:Pool closing to early, wings restaurant running out of food, room didn't have a frig or microwave,poor reception on TV,
Review 93:Good things to do for the kids .
Review 94:YOUNG HOSTESS RUDE AND DID NOT ADVISE SPECIALS BY HER OR SERVER. SERVER HAD FULL STATION DID NOT TELL SPECIALS WAS IN A HURRY TO TAKE ORDER SO I JUST ORDERD. WHEN SERVER BROUGHT MY ORDER, I WAS LOOKING AT THE MENU FOR LUNCH & ASKED WHY SHE DID NOT ADVISE ME OF THE BK SPECIAL ALL I GOT WAS SORRY AND SHE WAS GOING ON BREAK SO ONE WOULD CKECK ON ME. THE ONLY FRENDLY PERSON WAS THE "BUSBOY"
Review 95:bad wi-fi that you had to pay for.
Review 96:The overall Casino resort atmosphere, mostly american tourists, off the beaten european tourist track. Friendly poolside atmosphere. The river view. Very cheap priceworthy room.
Review 97:registration staff was slow and never smiled or seemed happy. restaurant staff, from host to waitress were not happy and kind of rude.
Review 98:very nice clean updated room. fantastic value.
Review 99:Was not able to get none smoking room and was told that they would put maching on to try to remove the smell but never came to do it make us wait a hour befor we could go to the room and they did not do it had to. Call front desk the next day and it was never done
Review 100:Wish their were more low cost easy food choices . Vouchers and discounts would a been nice
Review 101:I really like the way the hotel is Kid Friendly . Also its nice to be able to bring your ice chest as well snacks to the room.
Review 102:The room smelled really bad like cigarettes. The AC vents outside keep making noise the whole time and was unable to turn off the AC. The room was dirty. There were cigarette burns everywhere. The bathroom was dirty and had to keep the fan on the whole time which added to more noise. The door to the balcony didn't have a lock. The graveyard front desk staff was not nice.
Review 103:Have to wake up in the middle of the night to turn the air conditioner on it would just kick off. Elevators didn't work so you were waiting 15 to 20 minutes for one elevator
Review 104:The prime rib room was awesome to my son for his birthday. The waitress believe her name was Tracy she was from Hesperia she was just amazing
Review 105:Shower curtain smelled dirty, bathtub became clogged on last night of our stay and no one ever came after we called twice. I also informed them that the water from rain was coming into our room no one ever can to address that either.
Review 106:Location and good quality at the restaurant was always great
Review 107:Although we requested and the room was labeled no smoking, the room reeked of cigarette smell - like very old cigarette smell. I suspect the room had once been a smoking room and it is permeated in the walls, furnishings, etc.
Review 108:Good prime rib restaurant and great permanent car show
Review 109:I tried to use the wi-fi and it said I had to pay..on the website at the time of booking it said free wi-fi.
Review 110:We stay there when we go to Laughlin and are never disappointed. The staff is very friendly and service is great.
Review 111:Room sever sucked we waited on pillows for 4 1/2 hours bed were hard as a rock told the lays at front desk and she said and i Quote "That sucks"
Review 112:The balcony
Review 113:The patio door in 912 could not be closed all the way and let in crickets Seems to be off the track ????
Review 114:The price of rooms. All of the meals were very good. All of the help we encountered were very nice and helpful.
Review 115:the cocktail waitresses are rude,never friendly and always stand around talking with the bartenders. Get.some on your own time especially when I am tipping for every drink.
Review 116:Fair price and the food s always good.
Review 117:This trip was not as expected, like my other years... I always stay at Riverside, but this year the service sucked...Plus, the registration said,l screwed up my reservation with Booking.com, which I never had any problems...
Review 118:Not this year... I like the view from my North Tower hotel room... That was the best part.
Review 119:Nothing bad, all good!
Review 120:We were in Room 513 and had a beautiful view of the river. The a/c was wonderful and casino and bingo were great. I intend to return because of the nice people in bingo. The staff was so helpful and that is so nice when you are from out of town and not familiar with the bingo games.
Review 121:The air conditioner shuts off when you leave the room. So when you return its HOT in the room even with the blinds closed. Not good when its over 100 degrees outside.
Review 122:Wish the slots were a little looser.
Review 123:First trip for my cousin. She loved it. We loved our room, food and people were so friendly. Hope to come back soon. Also loved the soaker tub. Very peaceful trip.
Review 124:The parking lot areas need to be cleaned. More shelf space in handicapped room (room 1278).
Review 125:Many things to do and the staff was great. The room was taken care of very well.
Review 126:Housekeeping staff was good, however, customer service left a little to be desired.
Review 127:I love that there are so many activities for the family in the same location. Best Hotel on strip
Review 128:Ac did not work the first night and had to change rooms. Then neighbors were having a large party at pool and got out of hand really late.
Review 129:Always stay here and it is usually lots of fun. Good food.
Review 130:good comfort, low cost, and friendly service. Also liked the fact that there was no deposit fee besides the minor key deposit, which we got back immediately, anyway. Excellent for people that utilize atm cards only and not credit cards.
Review 131:When we checked in the room wasn't cleaned and smell was aweful, couldn't wait to check out. Never stay there again. Also I go to Laughlin at least 4 times in the summer.
Review 132:Leaving
Review 133:Our room wasn't the cleanest there was blood stains outside and on the carpet. Everything cost so much from bottle water to using the wifi. Rooms need to be a bit more updated.
Review 134:The view to the river. The people who worked there were very friendly and helpful. The buffet was amazing way better compared to dinning at the Aquarius.
Review 135:The players card line was incredibly slow and seemed very disorganized.
Review 136:Staff was wonderful! Friendly and made eye contact. Room was great. View was awesome and beds were very comfy!
The Fine Print
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Please note: Guests must be 21 years or older to check in.Important River Tour Information: All tours based subject to availability; times subject to change. The Riverside Resort Hotel & Casino is not responsible for low river levels, engine malfunctions or dry dock time. Tickets are not available during New's Years Holiday and Laughlin River Run. Blackout dates apply.Per county ordinance, there is a 14-night maximum stay per calendar month. Maximum guests per room is 4.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.