Mövenpick Resort & Marine Spa Sousse

Mövenpick Resort & Marine Spa Sousse descritpion

This resort is in Sousse city center with access to a private beach. It features outdoor and indoor swimming pools, and a spa and fitness center.
Each room in the Mövenpick Resort & Marine Spa Sousse is air-conditioned and features satellite channels on a flat-screen TV and a private bathroom. Some include bathrobes and tea and coffee-making facilities. All rooms have a panoramic view of the sea, garden or pool.
Mövenpick Resort & Marine Spa’s restaurants and snack bars serve international cuisine, such as Mediterranean, Japanese and grills. The several bars and cafes, such as the pool-side bar and Aga Café, serve a range of beverages. A buffet breakfast is served daily.
Mövenpick Resort & Marine Spa has a concierge service at the 24-hour front desk. It has an on-site shop and offers a range of activities, such as water sports, volleyball and ping-pong. Free Wi-Fi is also available.

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The staff speaks English——Mövenpick Resort & Marine Spa Sousse's staff speaks:French,English,German,Arabic
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Facilities of Mövenpick Resort & Marine Spa Sousse

Outdoors ：Outdoor Pool | Grounds | Terrace

Pets ：Pets are not allowed.

Internet ：Free!WiFi is available in public areas and is free of charge. | Free!WiFi is available in the hotel rooms and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Languages Spoken ：French | English | German | Arabic

Reviews for Mövenpick Resort & Marine Spa Sousse

Review 1：Booked basic standard room for 2 nights then upgraded to premium for 3 nights. Apparently premium is just a room with a sea view! Room was smaller. Had to wait till 5pm to change rooms. Staff not so helpful or polite never helped with bags left us to move rooms outselves.

Review 2：Breakfast was lovely lots to pick from! Waiters and cleaners lovely and helpful

Review 3：The breakfast is quite terrible for a 5 stars hotel, dirty bathroom, rude security staff asking all the time if you are a visitor or a resident in the hotel even after seeing you many times inside, The Villa Restaurant is terrible, will never visit again.

Review 4：nothing

Review 5：Breakfast can be better and staff serving breakfast need to smile...

Review 6：Facilities are very nice and the kids club helped us enjoy our time by taking care of our young daughter. The kids club staff are very nice and helpful.

Review 7：I'm sure that anyone would have a bad experience after making a booking on Booking.com and arriving to the hotel to be informed that the rate would have been Euro100 cheaper per night if the reservation was confirmed with the hotel direct. It sure is not a good feeling knowing that everyone else is saving Euro700 on accommodation that is one week long for the same product, service and amenities ..... What should have been a short break to get some peace and quite ended up in a sorrowful and a regretful saga thanks to bookings.com ......

Review 8：Internet services were not proper for such well known hotel.

Review 9：We visited sousse out of season, however it remains my first choice.Movenpick is a great choice breakfast was nice,staff were very kind and location is great.

Review 10：The wifi is baaaaaaad... It can barely work

Review 11：Excellent staff, excellent spa, special thanks to Nabil and Omar at the marine spa! Lovely scenery from your room! Friendly people around and safe neighborhood! Will definitely come back again

Review 12：Staff ok, but rather impersonal as in big hotels.

Review 13：Large room, great balcony with view on the swimming pools and sea. Lots of facilities, restaurants. Good value for the money.

Review 14：non reactive staff my booking was not available upon arrival room with view was a view over the neighbor junk-yard (+ side sea view) breakfast buffet and restaurant below expectation for a Mövenpick. Closer to a 2 stars holiday resort Exagerated price for an off-season period

Review 15：good pool area good location in walking distance (2 km) of the old city

Review 16：You pay the highest rates in town and get, in return, terrible service. Not enough people in restaurant to clean tables, I found myself often balancing plates in my hands next to a dirty table, waiting for someone to show up and clean it. Except for some very few, like the lady who handled my check-in, staff was disrespectful and dismissive. Calling from room was useless since no one answered the phone, unless I called massage spa or tour agency (one of the paying services). Rooms are not sound-proof, so when the neighboring hotel had its entertainment nights, with sound blasting at highest levels, even at 10pm, I had to put up with it until it ended. Complaints of noise to the hotel were met with derision and shrugging shoulders. Upon insistence, I was told I would "get an upgrade" and be moved to the opposite wing of the hotel. The so-called upgrade was, in fact, a smaller room with no view (the original had a balcony). And the food, although overcharged to the point of being ridiculous, was not tasty. Pretty much every single alternative restaurant near the hotel had better food at more reasonable prices. Sadly it is a gorgeous structure run to the ground by awful management and service. I strongly, strongly recommend not staying here, as the cost/benefit ratio runs among the worst I have encountered.

Review 17：Location was good, security was tight, facilities were top level. The young man at the egg table at breakfast was very nice and attentive.

Review 18：Lunch offers was limited (rated by a non all inclusive guest) Long time between time of order and serving of food despite only 3 guests in the restaurant Poor English Language skills and misunderstanding of orders and wrong delivery of food Clumsy/nervous staff at restaurants Very poor bed for children in the king size bed room Noising dog disturbing the nights sleep Dirty floors with marks of shoes from the room inspector Activities seemed to be cancelled as no staff were marketing or pushing the quests to participate

Review 19：Good premises, pool and beach The Tepanyaki restaurant Good conserge service Gentle staff always with a good smile Here we could stay at the beach without being interrupted by sales people all the time, much better than Egypt

Review 20：Room service : poor offer + slow + midnight call with the request to leave a staff for room service outside the door : that was done already before and they woke up all the family!!! can not find oppotunity and agency to buy all inclusive option

Review 21：service, clean, beach, swimming pools, children club, breakfast...

Review 22：Very very late check in, it meant to be at 3 pm ,I probably arrived at 5:30 by that time my room should have been ready but it didn't I had to wait till 7 probably to get into my room , Little advice you would lose nothing if you called a couple of hours before u arrive with hope that u may have ur room cleaned and ready!!!!

Review 23：Breakfast buffet was okay and also the lunch one wasn't bad.

Review 24：The charge for room too high. also the charges for room services to high . towels are not new and clean also bathroom not complete with stuff. also they refuse to expect relatives and visitors in hotel loopy or rooms. they charging any child 60 dinnar for swimming in the swimming pool.

Review 25：I like the location and some of the facilities.

Review 26：Unfriendly management especially at reception ( 0 smile policy) .Room cleaning and maintenance services (Late and non responsive).

Review 27：Location, beach, pool and breakfast

Review 28：It is the country/location I know, but many bugs and other creatures at the beach at evening diner. Sometimes the staff at the beach grill bar or at the terrace is more busy with their cellphone then helping the customer. Overall they help you with good attention and friendly.

Review 29：Clean, nice comfortable rooms, good food in evening at different restaurants. Friendly staff, internet connection excellent(wifi and LAN). Good other facilities like ATM, shop, great gym/fitness room!

Review 30：Price.. very expensive

Review 31：Customer services and cleaness

Review 32：The cost of the hotel is higher than its quality lavel.

Review 33：Elevators too far from some rooms and the breakfast below all expectations (a 3 star hotel breakfast)

Review 34：Suite Sea View

Review 35：Dirty Elevators Elevators Distance to rooms Security Bar Service

Review 36：Location Room Service

Review 37：Everything is poor... No service at all

Review 38：better free wi fi

Review 39：loose security in view that many young men are fighting in Syria. easy to invade hotel & take hostages

Review 40：Facilities Room size Staff friendly

Review 41：Internet not free in room

Review 42：Poor service Poor Breakfast buffet: we paid full price and we found ourselves in 'an inclusive buffet' where food quality is equivalent to a 3stars hotel at best Not well trained stuff

Review 43：the planned time of arrival by the hotel is 15:00 my arrival at the hotel reception was at 16.00, room n 'was not ready, I found already the maid now prepare this room after he had to change another room but this room was not like I book a deluxe room has double bed, the breakfasted this was very thin with a covered table that will not pa with class hotel the payment was at the reception upon arrival, I'm sorry for a 5 star hotel that did have anything with this classification. Nihrou Paris France

Review 44：the restaurant was sometimes very crowded during breakfast without sufficient number of waiters.

Review 45：Staff was very well organized and professional, swimming pool with sea water, nice beach

Review 46：Being kept waiting until four o'clock to check into one room and until 4.20 for the second room. They could have issued us towel cards so we could at least have gone to the beach or pool will they prepared the room.

Review 47：Beach , pools and restaurant

Review 48：Internet was very slow TV sport channels were not working

Review 49：It's location is fantastic beside the beach. Staff is friendly and helpfull Viks club was very professional while dealing with my son

Review 50：We didnt receive bathrobes in the room and werent provided any after requesting same. The in room tea and coffee supply wasnt restocked throughout the stay despite multiple requests to several members of staff.

Review 51：The facilities were excellent. Good pools backing onto a beach. The restaurant provided good quality food and the staff were helpful.

Review 52：The design of the hallways ( I was in roon 5065) allows for a lot of door banging echo. The variety of the breakfast buffet is limited and can be improved.

Review 53：The staff is professional and friendly. Great location and outstanding curb appeal and lobby.

Review 54：Don't even think, to live here!! It is not 5 star... Very smallroom, very-very noisy. Wifi is very expensive! I ordered one big bed forcouple, and I've got two beds, splited together. Hole between bedswas sooooo big!!! Breakfast is so poor. Road to hotel is one sided - soyou need to make long detour to get to hotel!!

Review 55：Main hall... That's it(

Review 56：Both room veryvold

Review 57：the japanese restaurant was expensive and the food was underwhelming

Review 58：Left and the signe

Review 59：Restaurant pool bar

Review 60：Reception, not helpful, late

Review 61：Breakfast, concierge(Adil)

Review 62：Staff and late check in "4 hours to get my room ready"

Review 63：Facilities, Comfort and Location

Review 64：very bad room services

Review 65：hotel wonderfull +++++

The Fine Print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.