Pearl Continental Hotel, Lahore

Pearl Continental Hotel, Lahore descritpion

Located within Shahrah-e-Quaid-e-Azam (The Mall), Pearl Continental Hotel Lahore offers 5-star accommodation with free Wi-Fi and floor-to-ceiling windows. An outdoor pool and a fitness centre are available. A free transfer is provided to and from Lahore International Airport.
The well-decorated rooms come with air conditioning, a flat-screen TV and a minibar. Some rooms include a personal safe. Bathrooms are equipped with a shower and hairdryer.
Pearl Continental Hotel, Lahore is 3.7 miles from Lahore Railway Station and 9.9 miles from Allama Iqbal International Airport. On-site parking is free.
Japanese fare is available at the Sakura Restaurant, while Mongolian cuisine is offered at Dumpukht Restaurant. Other dining options include Continental food at Marco Polo Restaurant, Taipan Chinese Restaurant, Bukhara BBQ Restaurant and Covo Italian Restaurant. There is also Nadia Tea Lounge and a Cafe Latte.
Guests can relax at the sauna and steam bath, or arrange day trips and car rentals at the tour desk. The hotel also provides a business centre and a 24-hour front desk.

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Facilities of Pearl Continental Hotel, Lahore

Outdoors ：Outdoor Pool (all year)

Pets ：Pets are not allowed.

Food & Drink ：Breakfast in the Room | Restaurant with Dining Menu | Buffet-Style Restaurant

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Reviews for Pearl Continental Hotel, Lahore

Review 1：Front desk staff. (excluding Executive Check-in). Been here 3 times in the last month and alway a disappointment.

Review 2：Location, executive rooms and helpful service staff (room service, laundry, porters etc).

Review 3：Rooms could use some updating.

Review 4：Stayed here for 3 nights and had a comfortable stay. Nice rooms and bed and safe is available. Good room service and very nice restaurants on site. Breakfast is excellent. It is a buffet with a wealth of options (Asian/Continental). Booking drivers was easy via concierge. Safety in hotel was reassuring. Would stay here again. Free airport transfer.

Review 5：During the unfortunate earthquake (26/12/15) there seemed to be no leadership from the management. Guests were confused, NO information was forthcoming from the management. The situation was not managed at all. Hate to think if there was a fire how they would manage?

Review 6：Staff were courteous and the security was very evident, which was reassuring. The Chinese restaurant was excellent.

Review 7：Staff tried to offer me rooms that I did not book under the guise of being an "upgrade" saying my choice of executive room was not available. Each time I had to get the duty manager who eventually resolved the issue only to find the room was available all along. Having booked 6rooms for friends and family I would have expected the courtesy of being treated with a little consideration, we had arrived from the airport at 730am and little was done to accommodate us by allowing us to check in early by an hour. Given the money spent and number of rooms, it would have been a small gesture to allow weary travellers to check in an hour early.

Review 8：Beautiful building, atrium is amazing.

Review 9：No view from room as could only see a car park. No kettle in room. Expensive room service. Had to call porter everytime we needed an iron. Very grand hotel but quite expensive so consider how much of your time you would spend there on holiday. Would definitely go back. Hotel refused to extend our stay as all floors were booked for officials from another country. This was very inconvenient as we arrived a day late due to bad weather in london so missed connecting flight.

Review 10：Got a free upgrade. No electricity cut off and good wifi. Good bathroom facilities. Stunning interior in hotel reception. Location close to malls but you had to get a car and cannot walk. Security very good.

Review 11：I stayed in business suite. Room service was poor.. hot water problem. Staff always looking for tips or else they wouldn't smile

Review 12：I stayed in business suite good food in all restaurants. .... amazing breakfast layout

Review 13：everything was comfortable, especially the car driver - Mr Mohammed Iqbal was excellent in his service, his local knowledge and he was a very good person.

Review 14：The Wi-Fi reception in my room was horrible for the four days I was there. I had to call the I.T. guys multiple times. I came for business and it was a bit of a struggle to get a decent internet connection. The I.T. guys gave me a LAN cable but the wall socket was inactive. The primary reason for me to choose PC was because they boast about their Hi-speed Wi-Fi, so this was particularly disappointing.

Review 15：Breakfast was great. Swimming pool area was great. Gym was really good.

Review 16：Front desk needs more staff. Check in and check out took ages..breakfast was pretty standard. Not upto the mark of a five star hotel..

Review 17：Staff was friendly. Room was clean and comfortable.

Review 18：Need additional electric sockets for business traveler (went out and bought extension lead as had printer, laptop, scanner and mobile phones to charge))

Review 19：All staff helpful and friendly

Review 20：The room service was slow (e.g. the iron and iron stand was provided after more than an hour). All staff members right from entrance to exit expect monetary reward and behave accordingly.

Review 21：The location of the hotel and food served were good.

Review 22：Location ok. Requested for an isolated room but got room on lower floors. Couldn't understand the difference of complementary room upgrade as view showed backyard of hotel:( Staff helping but lack knowledge of nearby locations such as banks, money exchangers, mobile operators' franchises etc. Poor security guards at main entrance don't have car scanning devices and have to resort to physical inspection....not enough

Review 23：I was having difficulty with an overseas credit card to pay for my hotel bill but Subhani resolved the issue very great ease.

Review 24：Manager Subhani and Shaista, Front desk Waqas and managers at Nadia Coffee shop were extremely courteous, kind and hospitable. They accommodated to our likes and dislikes. The best hotel experience I have had in the world!

Review 25：I think it's a little overpriced. I've stayed in other 5 star hotels in London, Dubai and Paris and they were cheaper.

Review 26：The hotel is huge and busy with good restaurants and service

Review 27：Twice the staff didn't leave bathrobe, impossible to regulate air conditioning, no boiler to make tea or coffee - every cup has to be ordered

Review 28：Sympatic and effcient bar staff

Review 29：At the Breakfast we had to stand in a line to get our breakfast! And also the staff there at the breakfast buffet was so overloaded and could'nt really manag the rush.

Review 30：The whole atmosphere was great. It' s a beautiful and comfortable hotel.

Review 31：The hotel was perfect, top security for the area, felt safe. Hotel clean and facility's was great. We had one small complaint about an item in the room and this was dealt with straight away. Top class will return.

Review 32：Mattress in the rooms are in terrible conditions and out of balance easyto fall from bed for elderly people could be a serious orthopaedichazard for sure...IS A must change....

Review 33：Very good staff...I Had a chance to interact with Mr. Awan and Mr. Zaidivery courteous and well mannered professionals.We are loyal guests of PC chain in Pakistan and like everything about the hotel...

Review 34：It takes a long time to get the food after ordering, was at all times. It is not acceptable that the water flows along the walls inside the hotel each time it rains at several places. The hotel is worn, there is ongoing construction work late in the evenings with machines that make noise much. I have stayed in hotels with three stars that are much better. I will not stay at the Pearl at the next stay in Lahore. The reception staff are a bit too cocky attitude, they should remember who pays their salary ...

Review 35：Consistently friendly staff, even those who work the front desk leaves something to be desired. The food is good. Location is very good, it feels good.

Review 36：Lifts could be a bit slow but certainly not a major issue as one could always enjoy the view!

Review 37：The magnificent style of the building has been well looked after. Staff were very polite. My room was very spacious.

Review 38：bed mattress

Review 39：location

Review 40：Two hour wait for room and cigarette smell from air con unit

Review 41：Food , atmosphere and facilities for the executive room were excellent

Review 42：The room standard was poor.

Review 43：Staff willingness to help.

Review 44：Dumpukht very nice restaurant ! Excellent food '

Review 45：attitude of stuff.

Review 46：location , premises and food

Review 47：Poor Maintenance,

Review 48：Food

Review 49：Stupid staff, banging doors and again and again ringing the bells. Even you can hear the others door banging in ur bed

Review 50：great comfortable room and beds very pleasant and accommodating staff nice diverse breakfast buffet great location

Review 51：Nothing

Review 52：Staff was really good cleaning is top and food quality is excellent

Review 53：food could be improved would be great to get a smoking area within the hotel

Review 54：good location security

Review 55：Property is dated.

Review 56：Best choice when it comes to hotels in Lahore. Good selection of restaurants. 24 hour room service

Review 57：Old and shabby

Review 58：Great location

Review 59：electricity cut off, less access to internet

Review 60：Excellent staff and helpful people

Review 61：The late reservation

Review 62：The music all the times

Review 63：old and dirty carpets

Review 64：The staff were very polite and helpful.

Review 65：wi fi was bad

Review 66：clean and nice staff

Review 67：Booking.com customers are always provided with poor location left over rooms with poor outside view.

Review 68：EXCELLENT STAFF SERVICE & RESPONSE TIME.

Review 69：Full of lies

Review 70：Unusual security checks!!

Review 71：It was a quite room! And the room was comfortable.

Review 72：Comfort

Review 73：Room Transfer

Review 74：Reception at the Air port

Review 75：service , comfort ,privacy

Review 76：Too much of security

Review 77：Over all atmosphere

Review 78：Privacy

Review 79：Food needs quality improvement

Review 80：Health club

Review 81：Everything

Review 82：The staff....Everyone single one of them was so arrogant and lazy

Review 83：The food and facilities. Beautiful ambience and nice location

Review 84：Heating was poor. They did provide an electric heater on complaint though. Bed was uncomfortable.

Review 85：Almost everything

Review 86：the service was not upto the mark. I expected PC to be a good service provider but was disappointed

Review 87：The long walk to the lobby from the main entrance

Review 88：Fast check-in/out, prompt room service

Review 89：everything

Review 90："Thak Thak" noises almost all day and morning. Many calls to the reception didn't help ether.

Review 91：Very good facility

Review 92：If only the internet can be a little bit more faster.

Review 93：Good hotel, as same as Karachi PC. Good for almost everything.

Review 94：No thing The staff trying to charge me double I book one night they were charging for two nights

Review 95：Staff was not that great

Review 96：location was good.breakfast was good.

Review 97：Your staff at front desk, specially cashiers. I was bit unhappy at check-in and particularly at check out time. While checking out, the Cashier was so arrogant and not helping at all. He has no etiquettes of dealing and facing the customers.I was really disappointed. They definitely need training. Staff serving the breakfast behaved weirdly sometimes. No of times I was given a table that was not cleaned and without any tissue or Napkins. Last month I stayed at Marriot for 2 weeks and I paid approximately same room rent They need improvement in some areas but I would say they are far better than PC in every aspect. I am a frequent traveller and has travelled in EU, Middle east, Asia and my above comments are based on my experience. I hope they will help you to improve the quality of your service Thanks

Review 98：-Room was good -Room service was always good. -Room was always cleaned Food was good most of the times only few times I observed not fresh.

Review 99：the quality of service at the front desk, too much hassle. i can understand if i walk in from the street and ask for a room it takes time, but if i booked the room online and arrived right on time it should take less time.

Review 100：the over all ambience , and over all service was good. Food and the leniency of the staff to let my parents share the room with me... thumbs up and thanks again.

Review 101：it was not change the coverlet everyday even you live for whole week.

Review 102：location in city centre. inside hotel have 6 restaurants with different food for choice， it was very good for business trip

Review 103：I didn't like the pillows. They were the worst that I have ever slept on. The ironing board was really bad. The value for my money was very bad because I requested another pillow and an extra pillow and no one brought me one. I did not know how long my stay was going to to be. Everyday they kept calling me asking "are you checking out" this was very annoying.

Review 104：I liked the location, pool, and the live music was great.

Review 105：The service after checking out - poor management - very rude and inconsiderate- mr Amjad was very rude towards my mother after check out just because the president mr nawaz sharif was in attendance- I spoke to the chief army officers and arranged for my car to pick up my mum- and leave the hotel safely before any further dramas - mr Amjad need to learn some manners when speaking to client / customers/ Salam and thank you

Review 106：Hotel and it's surroundings

Review 107：Hotel car arrangements did not work. We waited for one hour and forty minutes and they did not turn up to pick us up. Reception was unresponsive.

Review 108：Room attendants and wait staff were friendly. After our hotel car issues, when we finally spoke with management, they were responsive.

Review 109：1. Why force a foreign Guest to buy a so called 12 year old whiskey named from Murree and is no less than a diluted acid. When I objected i paid Rs.1000.00 plus Rs.200.00 to Return the bottle from which the peg poured was got thrown into the sink. 2. Why in the Bar smoking is allowed and there is no sign outside the Bar saying "Smoking Allowed" 3. Give proper dignity to the guest to Drink. How come a Guest cannot order a drink in His room of his. Choice, but Forced to buy a drink as mentioned in para 1. And told No Bill , no signing , but Cash. How come? Something's fishy somewhere. 4. A very negative point for encouraging Tourism to your Country. 5. Parking haphazard.

Review 110：Location, Ambience, Staff Well Dressed and very courteous. Food is good .

Review 111：Very expensive compared to other same quality hotel such as Avari. The room had an old CRT Tv and reception was not that clear either, for such a price the room should have had LED or LCD tv. The room did not have converters to accommodate different plugs of cell chargers or laptops.

Review 112：The view from the room. The elevators were nice. The over all look of the hotel from the inside was very good.

Review 113：Service was horrible, overpriced as compared to local guests and terrible guest relations.

Review 114：Location was good, pick up / drop from / to airport was good, food was nice.

Review 115：room service, check in/out delays, over crowded lobby due to several marriage ceremonies taking place every day, parking, staff meant for room service, rented cars etc. always expecting tips or monetary rewards

Review 116：Location, food

Review 117：Delay of one hour in check in, delay of one hour in check out. A water bottle was charged while it was not in the room on check in. Passage from parking to main lobby too congested and unpleasant. Check in counter too small as compared to number of rooms.

Review 118：Good rooms, good location, good surroundings, good food.

Review 119：The car rental was very expensive .There was no taxi availabe outside the hotel.You have to depend on Reksha.

Review 120：The staff were very cooperative both in the lounge and for room service. Food was excellent.

Review 121：Room service food was horrible, Marco polo breakfast buffet not good quality Overpriced for the quality of services offered throughout the hotel Bathroom amenities need to change

Review 122：Room

Review 123：The cost was very high equating to around £150 per night.

Review 124：I particularly liked the courtesy transfer from the airport even thoughour flight was delayed by 8hours, the cuisine was excellent and thevariety on offer second to none. The hotel is luxurious and verycomfortable. The staff were eager to help and very friendly

Review 125：The staff which was at the counter in the morning was very disunderstandable. He only made things very hard and complicated.

Review 126：In general everything was perfect. It was more than I expected. The swimming room, fitness center, rooms were very good.

Review 127：Service appalling: inefficient and unfriendly. Lots of staff millingabout but too busy chatting to each other to notice customers. It feltlike nobody really knew what the were doing. They lost my booking, didnot know how to find the master key, did not offer to help with ourbags, overcharged us etc.

Review 128：Beds comfortable rooms clean bathrooms good

Review 129：The bathroom wasn't that clean and the staff were attentive but notso quick at doing anything (I.E. check in, room service, etc.)

Review 130：The room was huge! The security staff and drivers were really nice.