Citin Langkawi by Compass Hospitality
Citin Langkawi by Compass Hospitality descritpion
Centrally located in the duty-free shopping haven of Langkawi, the Citin Hotel offers affordable rooms with a flat-screen TV and a daily breakfast. Free Wi-Fi access is provided in its lobby.
In Kuah Town, the Citin Hotel Langkawi is a 20-minute drive from the Cenang Beach and a 30-minute drive from Langkawi International Airport.
Colorful and modern rooms at the Citin come with air conditioning and a private bathroom with toiletries. Room service is included. Hairdryers and ironing facilities are available upon request. Some rooms include a continental breakfast.
The Langkawi’s Citin Hotel has a 24-hour front desk that provides car rentals and a laundry service. The tour desk offers assistance with water activities such as snorkeling or jet skiing.
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The staff speaks English——Citin Langkawi by Compass Hospitality's staff speaks:Malay,English
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Facilities of Citin Langkawi by Compass Hospitality
Pets ：Pets are not allowed.
Food & Drink ：Restaurant
Internet ：Free!WiFi is available in public areas and is free of charge.
Parking ：Free!Free private parking is available on site (reservation is needed).
Services ：Room Service | Car Rental | 24-Hour Front Desk | Tour Desk | Laundry
General ：Air Conditioning
Languages Spoken ：Malay | English
Reviews for Citin Langkawi by Compass Hospitality
Review 1：For leisure trips, this is not the place/area to live. The tourists should choose some place near or at Cenang Beach.
Review 2：It was a value for money deal.
Review 3：The room was small and the wall was very dirty and the lights not functioning well~ overall it was a bad experience for me i wont return again ! The toilet was small too !!
Review 4：there is no Wi-Fi in the rooms and for me that's explain a lot of things in my opinion the price is expensive according to facilities
Review 5：it's clean hotel and near from the ferry station
Review 6：the air was not so cold, the shading would be better if its made from fabric material instead of the office type shading.
Review 7：the staff was very friendly especially the front desk and the cleaner.Room clean
Review 8：The room was too small. No minibar. Our bed was broken. The toilet wasnt clean and there was stains on the bedsheet.
Review 9：its near to duty free shops and there is a yamenian restaurant right next to this hotel. There is a mamak shop in d same stretch and a nearby indian restaurant
Review 10：Toilet water leakage Please check the pics Not even worth for 20 Rm :( My stay ruined . Staff doesn't know anything about anything :(
Review 11：Nothing is good than better , but the citin in good for nothing . No customer service No proper toilet No conditioned AirCon Room is tiny Toilet smelly
Review 12：Oh my god where do i even begin. We were there from 30th December 2015 to 3rd January 2016. 1stly there's no elevator in this hotel so it would be crazy for travellers with huge suitcases having to cart them upstairs i such a narrow passageway. Anyway we were first given room 308 which is nothing more than a store room. It had no windows and not even a bit of walking space so we asked to change rooms. We were then given room 219 which we had to sleep in for 1 night with the aircond blowing out hot air as we were too tired to ask for a room change. The next morning we requested for a room change due to the faulty aircond but was informed by the receptionist that the maintenance man would fix it. By the time we got back in the evening we were then told that the maintenance man was on leave so we got to change rooms and were given room 219 which had yet another airconditioning problem so we finally settled with room 216 which was the best out of the ones we were given. We stayed for 4 nights and would definitely not return to the hotel ever again and neither would we recommend it to anyone, unless you're completely and utterly desperate and there are no rooms available at any other place in Langkawi. And please DO NOT BE FOOLED by the pictures of the hotel and the rooms on their hotel website and even the pictures on booking.com because the rooms DO NOT LOOK AT ALL like the ones featured. Rooms are ill maintained - dusty, floors not mopped/vacuumed, faucet was dislodged from the sink, black walls, flat pillows. Good thing that everything else was working in the room or I would have had to switch hotels!
Review 13：Good location.easy to find food
Review 14：no elevator, no room service like no one will get your bags, small room.....its like jail. Washroom not so good, no tissue papers and towels or soaps
Review 15：There was nothing to be liked
Review 16：there rooms dose not have windows and the smell is stinky , very dirty one. it was the worst hotel in the whole trip and they are taking lots of money for nothing. and the breakfast also is nothing but butter and bread.
Review 17：nothing it is a very poor and bad hotel , not like the mentioned on the website
Review 18：The toilet is dirty and the room is super small ,different with the photo,the service is super bad
Review 19：Cheap and it's located in town area,abit far from pantai cenang
Review 20：The kitchen was very messy. After i saw the kitchen i didnt make any breakfast at that hotel. The towels smells bad.
Review 21：The stuffs was very helpful and very friendly. The location is good. Its close to Jetty (Ferry Port). By taxi it takes 5 minutes for 8-10 Ringits (2 - 2.5 Euro) 20-30 minutes by walk to Ferry. To the airport it takes 20-30 minutes by taxi for 30 Ringgits (7 Euro)
Review 22：Very helpful staff. We asked them to rent a car for us and it comfy to survey around the town.hotel Location is in kuah town. Only few minute to duty fee shop and eagle square.
Review 23：No urgency / solid solution on part of the staff to settle customer's request. No WiFi in the room No common room for ironing. Poor room service
Review 24：In kuah town. Easy access to shopping mall. Fair price.
Review 25：Not for now
Review 26：Was quite skeptical to choose this hotel after reading the previous reviews but it was all excellent and i am truly impressed with thier friendly & smiling service. Location is great and room is very much clean and comfortable. Will definitely stay again
Review 27：Fantastic and really friendly staff Malar and Moli at front Desk. Finally 2nd time visiting and they got new linens and much improved rooms cleanliness. Locations its just perfect to Kuah Town, Jetty, Eagle Square, Cenang Beach about 20mins and Cable car.
Review 28：Very far from the Airport. Very far from all the Major destinations such as Cable Car, Crocodile Park, Pebble Beach, Duck Tour, Oriental Village, Crafts Complex etc. Only place near to it is Jetty Point. Glasses provided are not resistant to hot water, they broke when I filled them with hot water. Maintenance people have timings, you will be attended to when they have time :) The Beds are not in a good condition as they were shaking. Major Drawback is that the Bathroom door does not have a lock. The room is very cramped
Review 29：Water Filter provided in the Hall is very good. Good Hot Water. Room Temperature water and cold water. Good Wifi connectivity although the speed is less
Review 30：No refrigerator in room. Wardrobe had a bad odour. Ensuite tiny; likewise TV. No window; no indication when booking there was no window.
Review 31：Good location on main road; easy to get taxis. Close to duty free supermarkets. Nice staff. Clean room. Breakfast was a nice surprise. You have a choice of fried noodles or a chicken sandwich. Real coffee too! Okay for one or two nights.
Review 32：Tv programme very limited and because this htl is run by a Sikh/Indian owner , they have Indian prog with limited astro movie and sports programme. Very disappointed being Malaysan , they shud focus more of national programme
Review 33：None that I can think of
Review 34：The room dirty and all facilities to old beed to service. Need to paint the wall. Shower problem and aircond problem with sound.
Review 35：Location near to shopping area..
Review 36：i dont like the breakfast. i thought it was a buffet style but it is not and i only have 2 or 3 choice for the meal. i dont like the parking lot as it state in booking. com that the hotel will reserve a parking lot for us but it is not. we need to find our parking lot by ourselves. but overall it is good as there are enough parking space for us.
Review 37：i like the location and facilities. Staff are very friendly. They willing to change another room for us when we found that the bulb is damage and smelly. they keep apologies and say sorry to us. really friendly. even though the room is small but is very comfortable. the staff also will help to clean up the room everyday. neat and clean room.
Review 38：Breakfast - suppose to be ala carte, but food has been pre-fried making the food cold. Wifi not available in room TV remote is not responsive
Review 39：Friendly Staff 10 minutes walking distance to town
Review 40：we suppose to check in superior single bed for two rooms, but the staff mentioned we only can check in one double bed. it is very up set for us, Please when do booking and the hotel staff call us a day ago for confirmation, The bathroom was not given a floor towel after bath. we were uneasy .
Review 41：Everything. Pictures and description in booking.com was deceiving. Not a 3star at all. Rooms and toilets not clean and too small. No basic room amenities. Bad smell in the corridors. no proper housekeeping. Breakfast was just a set menu either sandwich or nasi lemak. Not good. Even the butter kept was something like used for making pastries. Regret booking this and will not recommend as customers are mislead by the false rating and information provided.
Review 42：Only free wifi. after expressing our discomfort and dissatisfaction we were given a room ground floor quite larger than the rest,that too only 1 they had as we wanted 2 rooms. No windows for this room.
Review 43：no fridge in room , no wifi in room , no security safe in room or front office , very noisy - traffic ,dogs ,banging doors, mosque across road singing prayers often, dirty walls needing repairs and paint , tired old lobby furniture , poor breakfast choices. under size bed sheets.
Review 44：Checking out and some staff were friendly and helpful.
Review 45：the hotel is falling apart everything is in poor condition and some of the staff are very rude. I would not recommend this hotel to my enemy
Review 46：Amazing island...
Review 47：facility Sangat teruk. Hotelcdlm keadaan yang tidal bersih. bilik yang tidak bersih. Dengan keadaan bersemut.penghawa dingin yang kurang sejuk. Cafe yg tidak mengambarkan sebuah hotel. Tidak banyak pilihan untuk sarapan pagi. Kurangnya benda asas yang sepatutnya ada bg sebuah hotel
Review 48：The tv, shower and cupboard can be better.
Review 49：It's very suitable for young travellers on a budget. The staff are friendly and efficient. I was able to book an island hopping trip at the lobby and the restaurant next door made delicious Arab food for lunch and dinner
Review 50：On my stay.. there was not even 1 towel was puting in the room.i need to ask the reception.they give me 2 defrent type of towel that was so bad condition. Room without aircond controller. The door frame was broken that was not nice to see.so bad there was no wifi in the room.the staf also not frendly. Feels like stay in low budget motel that i can get with more cheaper price.
Review 51：Near town.pekan kuah
Review 52：They couldnt charge my credit card during check in because the machine wasnt working and promised that it would be fixed by check out. Upon check out, it was still not working so i reluctantly had to leave my cc number to allow them proceed with the payment. They will let me know by email once the payment goes thru. During check there was another couple who also had some cc problems which brings me to the question whether citin really allows cc payment or is it just a gimmick to attract guests.
Review 53：- the indian lady inside the office when we check in scolding her staff loudly until we awry. - the room was dark & there is another damage room in our room.
Review 54：- staff was conversant - It is cheap and the location is good - The breakfast is small portioned but very tasty.
Review 55：Room was very small, just a bed with a walkway around it. Good if you just want to have a night rest and leave for the day.
Review 56：Near to a whole bunch of the best seafood or Thai restaurants in Langkawi, like 10 minutes walk away.
Review 57：The room was a bit small and the bathroom are not thoroughly cleaned.
Review 58：It is cheap and the location is very good. The breakfast is small portioned but very tasty.
Review 59：Wifi only in the lobby No lift Bed sheets have experienced much before our stay Staff firstly wanted to accomodate us in much worse room than we reserved without windows (they said because of our huge luggage) - finally we got the proper one
Review 60：Regular housekeeping Clean, light and comfortable room Good position in the centre of Kuah Many parking places in front of hotel Very good price despite the peak season (ca RM 83 per night in king bed room with window - 25-to 31st December)
Review 61：Breakfast was poor, had to keep asking for staff to bring cups, glasses, milk etc. staff not helpful or pleasant,
Review 62：Nothing, the first room given was disgusting when we refused to take room and we're going to leave offered 3 more rooms also disgusting. Finally offered 4 th room which was passable only and it was late.
Review 63：Too noisy with the hotel water machine. Dirty. Room have gecko. Changed to another room, bed even worst because have sting on the bed ( we got photo up to proof) secondly the door lock was damaged.
Review 64：Nope
Review 65：!. 1st night air condition very noisy and leaking and tv no function. 2. 2nd night after serviced the air condition still noisy. 3. Food no good 4. Room too small
Review 66：Location ok !
Review 67：location tis hotel near to town easy to shopping n local food...room and bathroom was clean and staff are very friendly at front desk ms malar & ms wanie.have a good stay..
Review 68：No lifts are available, at these prices one can get a hotel in KL with better facilities but at a cheap place like Langkawi they are charging same prices like KL, and customers when they reach then come to know about the problems. These hotel rooms are not worth more then 40 to 50 MR.
Review 69：Just staff a cooperative and helpful.
Review 70：Poor breakfast! Problem with paying via credit card. Seems like staff on duty was not competent enough to handle the situation. Had to pay cash instead!
Review 71：Periodic through maintenance of stuffs (functionality of TV, WiFi, House keeping etc) will facilitate travelers.
Review 72：I will recommend for those travelers who are not so choosy, only to stay peace fully in night. I travel 25 countries, I found traveler. So CITIN Hotel has all bare minimum. One can stay with full satisfaction. Mid profile travelers are encouraged.
Review 73：Bedsheets and pillow covers need to be changed. Too old and look shabby.
Review 74：Washrooms are good. There's free water in the cooler at the reception. Close to Billion Mall, perhaps best affordable shopping mall with variety in Langkawi. Close to the jetty/pier. Take a car on rent from there and enjoy your freedom to move around.
Review 75：The room is dirty and not tidy. It's totally different as per the pictures.
Review 76：when arrive, the room not ready n floor smelly.
Review 77：near kuah town
Review 78：staff is not good
Review 79：location is not good
Review 80：No maintenance Not like what mentioned on the Internet Very worst hotel that I ever stayed
Review 81：Nothing
Review 82：air-conditioning needed servicing
Review 83：Central, convenient to food outlets and shopping . value for money
Review 84：The pillows stinked, toilet pipe system needs repair, no hot water.
Review 85：Beds are comfortable
Review 86：No lift, wifi connection only can be used at lobby, noisy housekeepers,
Review 87：Airconditioning poor
Review 88：Location near town
Review 89：Clean cheap and cheerful
Review 90：Smelly, no extra pillow, air condition not so cold. Room 201.
Review 91：Near to kuah town
Review 92：Sink
Review 93：Ok
Review 94：When we stay the blanket and towel they not change and we use for 4 days we stay
Review 95：Comfortable,nice place and center of pekan kuah
Review 96：The toilet clogged. The aircond water drop and make the room wet
Review 97：No lift and all the door locks is not safe enough. Air cond not cooling and full of dust.
Review 98：Location.
Review 99：my room no window and the pillow too soft
Review 100：No at the moment
Review 101：Service, location, free parking, wifi in the lobby. cleanlines
Review 102：No lift and room location in 3rd floor really hard time to my family
Review 103：Location in the town and helpful staff
Review 104：Air cond in the rooms not well maintained. Very limited space for a muslim to perform their prayers
Review 105：In town centre
Review 106：Good
Review 107：it's so hard to find car park.
Review 108：The room and easy to find the hotel because its just beside the road.
Review 109：No wifi and no lift available
Review 110：Shop around hotel
Review 111：Ugly, bad smell rooms, bad position of hotel, terrible breakfest and high price. The worst hotel on our trip across malaysia
Review 112：EVERYTHING
Review 113：NOTHING
Review 114：bad room condition
Review 115：location
Review 116：The staff here is friendly, breakfast is nice which they served fresh once the guest order. The location is near to kuah town.
Review 117：Bed, room service, cleanliness, cocroaches everywhere, faulty smell
Review 118：Wifi
Review 119：Staff
Review 120：bad hotel
Review 121：good
Review 122：i just dont like the room not enough of light, it seems dark a bit..
Review 123：The condition in the room are good and clean..
Review 124：Most of the tv channels are faulty. Seems that the decoder or antenna is faulty.
Review 125：The room pictures shown in booking page not similar to the real room....really dissapointed!!
Review 126：I hardly stay in the room. Just to sleep. Too bad i make a last minute booking
Review 127：nothing
Review 128：room air condition need to improved .
Review 129：staff very helpful .... appreciate they support
The Fine Print
Please note that the extra bed comes in the form of a mattress only.===Early check-in at 12:00 and late check-out at 15:00 can be arranged, subject to availability.===Please note that guests who are booking 5 rooms and above will be charged a deposit upon booking confirmation. For more information please contact the hotel directly via the Special Requests Box or at the contact details on the booking confirmation.