Amaya Hills Kandy

Amaya Hills Kandy descritpion
In the Cultural Triangle, Amaya Hills Kandy offers a hillside retreat overlooking Heerassagala Forest. Featuring traditional Sri Lankan architecture, it has an outdoor pool, a spa and a restaurant.
Air-conditioned rooms at Amaya Hills include private balconies with mountain or valley views. Each room provides a flat-screen TV and tea/coffee-making facilities. The attached bathroom has a bathtub and shower.
Guests can exercise in the gym, or enjoy a game of racquetball or billiards. The tour desk can arrange activities like bird watching excursions, jungle treks and night safaris. Amaya Kandy also features a nightclub called Le Garage.
Buffet breakfast is served at the hotel. Local and international dishes are offered at Rasawasala Restaurant, which has both indoor and outdoor seating. Drinks are available at the Tea Room and Dumbara Bar.
Amaya Hills is 4 miles from the heart of Kandy. Sri Lanka Airport is 73 miles away.
Recommand
Low rates——No booking fees • Save money!Best price guarantee — enter dates to see these prices!
422 properties in Kandy——Including hotels, apartments, villas and more.
Manage your bookings online——Sign up for a FREE account·View a single booking.
662 independent reviews——We verify all reviews from guests who've stayed at Amaya Hills Kandy. Find out more about Booking.com Reviews.
The staff speaks English——Amaya Hills Kandy's staff speaks:English
Booking is safe——When you book with us your details are protected by a secure connection.
Facilities of Amaya Hills Kandy
Outdoors :BBQ Facilities | Outdoor Pool | Grounds | Terrace | Sun Deck
Pets :Pets are not allowed.
Activities :Pool Table | Ping-Pong | Hiking | Cycling | Racquetball | Fitness Center | Spa | Massage | Bicycle Rental | Game Room | Playground | Nightclub/DJ | Evening Entertainment
Food & Drink :Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar | Special Diet Meals (upon request)
Internet :Free!WiFi is available in public areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Room Service | Packed Lunches | Car Rental | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Express Check-in/Check-out | Currency Exchange | Tour Desk | Ticket Service | Baggage Storage | Concierge Service | Private Check-in/Check-out | Shared Lounge/TV Area | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Suit Press | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop | VIP Room Facilities | Honeymoon Suite
General :Newspapers | Safe | Shops (on site) | Non-smoking Rooms
Reviews for Amaya Hills Kandy
Review 1:The pool was pretty cool and not heated. It is a trek from Kandy, so we visited the city before and after our stay here, but it's close enough to go in if you get transport.
Review 2:The view was amazing. The staff members were very courteous and helpful whenever we needed anything. My friend said she had the best massage of her life there.
Review 3:Slow service and poor English made communicating difficult.
Review 4:Amazing view and food! Peaceful away from the hustle and bustle of town. Beautiful grounds and nice rooms.
Review 5:The hotel greeted well but my reservation through the booking site was half-board price increase, and my room was in a very bad place worst hotel in Sri Lanka and I cut my relationship with final booking site
Review 6:لم يعجبني شيء فندق اكثر سوء وعندما اتصلت لموقع الحجز لم يردو علي ولا استرد مالي الذين اخذوه من اي وجه حق والموقع خذلني كثيراً
Review 7:The only thing to mention was that the pool was very cold.
Review 8:The hotel gave us a great welcome, the rooms were beautiful, the buffet was great, staff were friendly and the view was amazing.
Review 9:The hotel furniture looks old and rooms are not very well maintained including the bathroom. Its surely no value for money. The food is too costly and the taste is not very good.
Review 10:The location is excellent. The staff is polite.
Review 11:The shower was very small and old fashioned. It also only had hot water for once person for 7minutes. That was the genreal problem with all hotels in sri-lanka
Review 12:The view from the room and the breakfast was great
Review 13:Staff were lacking common sense, weren't attentive, could not provide any useful tourism information and had no understanding of how to provide customer service.
Review 14:Views were stunning
Review 15:The view from the hotel was awesome. It was very relaxing to wake up to that view. The service was satisfactory. Nothing exceptional but no complaints either. Quality of the food was very good. Overall, a positive experience.
Review 16:Run down hotel, stinks of mould in rooms....we tried to move in different room and were shown a few but all stank the same, rooms not cleaned well, very hard bed, lizard in the room which housekeeping said was harmless and we can live with it! I would rate it a two star and wayyyyyy too expensive for such a shoddy hotel. The front desk staff was apologetic and tried to make our stay comfortable but the hotel needs a complete make over!
Review 17:View and that's all! Not worth the money though as you can get the same view in many parts of kandy
Review 18:The room was so poorly lit that it was hard to read anything. The shower, over the bath, leaked all over the floor.
Review 19:The view across the valley to the hills was very good, especially with the morning mists.
Review 20:Service in this hotel was terrible, our requests were met with stubborn refusals and laughter, we were made to feel uncomfortable during our stay. Food was very poor, especially the overpriced dinner buffet. Not worth the money at all, advise people to try an alternative hotel...it's not worth the view!
Review 21:Beautiful view, this is the selling point of the hotel.
Review 22:Spa is really not a 5 star spa,very old baths( and really small),i would never reccomend;massage techniques are not professional( just rubbing oil in a body)
Review 23:Rooms are nice and clean
Review 24:Definitely stay here! Such a beautiful place to stay in kandy! Beautiful staff who are so kind and caring! The rooms are HUGE and very clean with air conditioner. We got a free upgrade which was truly amazing. Cannot recommend this place more. Beautiful buffet breakfast and reasonable priced food. Definitely stay here!
Review 25:I requested a copy of my boarding pass to be printed as there were no place closer to get a print out. The person in the counter did not provide any help at all.
Review 26:Room, Cleanliness
Review 27:rooms and bathrooms a little tight. Rain water was in the open corridors which you had to cross to go to your rooms. No lift for older guests.
Review 28:Nice hotel. It was raining and view was great.
Review 29:Room service is terrible. We had to wait 45 minutes for a sandwich and then had to call them to have it delivered! The balcony has no privacy because there is a gap in the walls and you can see the guests in the next balcony. The bathrooms need updating. Also the hotel did not seem to have a good idea of what guests need for a packed breakfast!
Review 30:The view from the balcony was great. The gardens were spectacular! The breakfast spread was good. The swimming pool was nice and large although changing rooms were terrible.
Review 31:Overpriced for a mediocre hotel. Apart from the lobby which had impressive views, rest of hotel was dated-looking. They need to modernise.
Review 32:Stunning views into the valley. Gardens were lovely
Review 33:Breakfast not included and a bit further awat from the center of Kandy. You need a taxi
Review 34:Good food and very good buffet. Good pool area and nice ambience in the evenings to stick around for dinner. Good rooms with nice showers. Would surely recommend it for a night or two to chill at night and discover kandy
Review 35:1. There were caterpillars inching on the floor and walls of balcony. And even around the corner of restaurant. 2. there is no exhaust fan in the bathroom. 3. there are lot of leeches in the bush near the hotel, and there was no reminder from hotel staff for the guests who would like to take a walk there. 4. Wifi not working properly sometimes, need to log in repeatly
Review 36:1. super value of money - very reasonable room rate comparing the facilities and location of the hotel. 2. warm and friendly hotel staff. 3. Clean and comfortable room with all the nice facilities. 4. Delicious breakfast and dinner. 5. amazing view of mountain and ravine in front of the hotel, dinning area, reception area and balcony.
Review 37:Excellent Location, Lovely views over the hills - you wake up in the morning above the clouds :) Fantastic staff & Service... Exceptional experience
Review 38:alot of insects are there out of the room and in the room , i found a small animal inside my room ,the situation was creepy for those who afraid from insects and animal i don't recommend them to stay in this hotel. ، the building is open and alot of insects are coming in
Review 39:the view
Review 40:finding the route. since, it was a climb with diverting roads the climb wasn't particularly helpful with limited signage only...
Review 41:view and the dinner
Review 42:1-TOTALLY OVERPRICED. I wouldn't pay more than 50$ a night for this hotel. 2- My wifi wasn't working, I called the reception they told me come to the reception we'll fix it for you. 3- Although the scenery is really nice, but it's far from the city, u need to book a tuctuc or taxi every time u need to go out. 4- The room was ok, but towels were too old and not very clean. 5- There's only one restaurant that serves a buffet and that's it, you'd expect a few more for the money (around 410$/ night including taxes) I paid in low season.
Review 43:The view! and only the view.
Review 44:We got upgraded to a cottage as we were traveling with friends. The cottage was amazing. We had 3 bedrooms, study, dining room, living room two bathrooms, private pool and our own butler. All the staff were very helpful in every way possible. We ate at the main dining area in the hotel on the wonderful terrace overlooking the valley.special thanks to Dulanjalee, who always greeted us with a smile. Will definitely go back
Review 45:The outer building can do with some touch up work. The rooms especially bathrooms are very,very small.
Review 46:The staff at this property is definitely it's strength. Especially the hostesses in the restaurant, they were so attentive and new you by name and your preferences.
Review 47:not happy with room no 67, door entrance facing a wall and located one floor below swimming pool. It is moldy and bed sheet very wet but the staff upgraded my family to bungalow after my feedback, glad they had done it otherwise it really spoil our holidays. Frequent traffic jam to hotel from Kandy centre.
Review 48:nice view from room, friendly and helpful staff
Review 49:staff not competent, I almost miss my train because they haven't order taxi enventhough they tell us they do. Location very far from Kandy. Sheet with a stink not changed by room service.
Review 50:wonderful view, excellent breakfast, very confortable view, nice pool.
Review 51:Reception staff a little condescending and not as helpful as one would expect from the calibre of hotel. Be warned (and this is of no fault of the hotel) that it is about a 15/20 minute ride into Kandy town.
Review 52:Very comfortable room, with balcony to enjoy incredible views.
Review 53:No Elevators!! You will need to take the stairs 3 or 4 levels which make it so difficult for elderly people .. It has only 2 restaurants (same food) and there's no in-room dining after 10 PM!! I don't know how they rate it as a 5 stars hotel!! Plus it's located 20 minutes outside Kandy.
Review 54:Great Location. Misty and romantic stay,Quiet Place. Great Breakfast buffet Really Enjoyed it. I was hoping a Mountain view room. But got a garden view instead.not bad .but would have been better if the mountain view. Overall Im Happy
Review 55:The food was just fine, lots of mosquito, I requested from booking.com to have a double bed and they give me 2 single beds ((knowing that we are honeymooners)), the family in the room next to us had the same garden so they wake up early morning and there kids was playing in the garden next to our window and even adults was so noisy
Review 56:The view was amazing
Review 57:They miss calculate my final bill adding by mistake 40 USD and after long fight the bill get corrected ,, also they mentioned wrong room description and usually give the garden room to the guest asking for extra 30 USD to upgrade to deluxe room which have the good view
Review 58:Location , amazing view and the spa is very wonderful, room soo quite and comfort , nice breakfast and dinner ,, highly recommend for honeymoon
Review 59:during breakfast none of the staff approached us to provide us with coffe or tea we waited about 15 min while having our breakfast .. after that we have asked some TWO of the staffs for the coffe to finaly get it .. which was really bad service.. also for the spa treatment .. i have arranged with them through email that i want to reserve treatment and stated that i prefer female masuse.. they have confirmed it .. when i arrived there spa rep told us that they have male to male policy .. so i canceled the treatment and arranged it somewhere else
Review 60:nice view
Review 61:Taxed $ 280 which I had to pay on top of the room charges
Review 62:We booked for two nights and when we were checking out the cashierstated that we have not paid room charges. Then I knew it was wrong soI rang my bank and they advised that sl Rupees 97000 was deducted frommy credit card. This did not display when I was booking it onlydisplayed that I will be charged sl rupees 75000. Only bed andbreakfast. Then the casheir told that the taxes are us $ 280 Which wasnot included. The whole thing was a scam. I came from Australia with mybaby and wife and her parents. I was very disappointed with the Taxcharge which is a rip off.
Review 63:It has only 16 TV chanels & we thought that town is very close to the hotel but it wasn't. Also little expensive.
Review 64:The location of the hotel where we can see the top view.
Review 65:The staff were particularly unhelpful and so we found it hard to arrange different aspects. We booked a double bed and were given 2 singles pushed together, when we asked to change, we were informed that the room was an upgrade and to get a double bed we'd have to be downgraded. The wifi constantantly logged us out so was a pain. Unfortunately, this was our worst experience in Sri Lanka.
Review 66:Amazing views.
Review 67:i don't think the staff are overly friendly and the pool is not that desirable to swim in although the location of it is amazing. Rooms are tired and my bathroom was the size of a shoebox.
Review 68:Location is great if you are looking to escape the city centre as it's about 20mins from Kandy nestled in the hills with spectacular views. The space is also one of the highlights of the property.
Review 69:Free WiFi was really bad. Takes long time to connect to even the simplest sites. Not good enough for business travelers.
Review 70:The location is amazing. But it would be great if there are more sign posts along the way to the hotel from the main road. Staff is really friendly and helpful. Food is excellent.
Review 71:The hotel did not take into account a request I had made when booking (or even answered to it). Generally the price is too high for what you get. The pricing system is also misleading with several types of charges/taxes added as percentages on top of one another.
Review 72:NIce swimming pool (large, good view, almost no one using it), clean / comfortable room
Review 73:the toilet is not more than 2 stars standard. there is a toilet smell that is very bad, specially near the balcony area. food is accepatable only. open garden/grounds are limited if you have very little kids.
Review 74:location and view. they gave me a free upgrade when they saw my family size, thanks. the trrace/lobby. the garden is nice although it is small.
Review 75:What I was not impressed with were the spa and souvenir shop, which has a very poor selection. My massage was terrible, basically a ton of oil lightly rubbed into my body and a pound of oil sloshed into my hair
Review 76:The staff, location and veiws were great
Review 77:Nothing was bad, the only thing that could make the hotel better is a shuttle bus up and down the hill to Kandy Town.
Review 78:Views and setting are great and the staff are amazing, really engaging and friendly.
Review 79:Windows and doors lacked the basic sound and thermal insulationmeasures. The wind and sounds can pass from underneath the doors due tothe opening gap, the window was not double glazed, and the sound ofvehicles passing towards the entrance is extremely erritating it alwayscuts off anyone sleeping. I have also noticed that the staff lackedexperience and we're all rude except for the ones working in therestaurant and house keeping. As for the bed linens, I have requestedtwice for it to be changed because it had some sort of stains. Anotherthing I would like to advise the hotel managements is to update andstart some revamp work on the exterior facades, internal roomdecoration, and the toilet fittings. It is extremely outdated ifcompared with the hotels in Kandy city centre. In the toilets, Iconsider having a shower in a small bathtub one of the biggest turn offsdue to hygiene reasons and the extremely limited shower area space. Aperson can flood his/she's feet while taking a shower in amatter of seconds. Another note I would like to make about the toilet,the smell is extremely bad due to the wooden panels used as claddingsfor the bathtub, the wooden doors, and the false ceiling that is filledwith moulds.one thing I almost forgot to say is, the road from Colomboto kandy is extremely bad by world standards. The road is a two way twolane road for almost 200km which might take you 4hrs. If there is ahighway, the journey to Kandy would take only 2hrs. A driver will findvehicles overtaking tuk tuks and trucks for every minute on the road.This is a very terrifying journey experience especially when you have afamily with you in a car.
Review 80:The view from the terrace and room is spectacular
Review 81:We stayed at alot of 5 star properties whilst in Sri Lanka.. And even though this hotel is in a great viewing location of kandy it is out dated and shouldnt be a 3 star property. I was charged twice for the stay and am still awaiting to here back from the property in regards to a refund
Review 82:The gym was fantastic, the view was amazing, being away from it all and above everything else was great!
Review 83:- bathroom not very adapted (small). - wifi connection not available for 2 days in a row, that is not normal for a hotel claiming to be a model in Kandy - Most of all, service in this hotel is not suitable and personal is not likely to help you unless your room is a suite or better. We had asked for king size bed for honey moon but when arriving we had two bed separated... Instead of giving another room with one big bed, which would have been normal for a hotel claiming to be of such high standard, the receptionist made one big bed from the two simple... Just not to give and offer a room which would have had a better view whereas the hotel was far from being fully booked!! Not very class... Also, after finding a big lizard in our room, a guy came and began to put toxic spray all around the bathroom, on the tooth brushes and towels.... Not very good also...
Review 84:- amazing view in the hills - beautiful swimming pool - comfortable bed - good breakfast
Review 85:The front office staff were not always helpful and the room was really tine - definately not a triple room.
Review 86:We loved the location, pool, entertainment, and staff at the pool and dining area.
Review 87:Swimming pool not heated Bad wifi No elevator Not suitable for small kids Not enough seats at the terrace for dinner
Review 88:Excellent view at mountains with sunset Outside terrace Balcony with nice view Transportation quick and reasonable Fitness and squash
Review 89:Good price is much higher than other place
Review 90:Good place and good view. Nice pool. Friendly and helpful staff. Also had a driver place to live. Nice tea I tasted when I checked in . Highly recommended
Review 91:The wifi connection inside the room is not very good.
Review 92:Super location for those seeking peace and quite with natural surroundings and fresh air. The drive uphill to the resort is awesome. The rooms on the top floor facing the pool is where we stayed, I would definitely recommend this room to anyone. Although you need to climb a few stairs. But totally worth it. Wake up early to take a walk 1.8kms uphill to a small tea plantation, You can also consider running. We ran and walked, and it was a refreshing morning exercise. The gym and pool are great. Try the massage, it reasonably priced as well. Breakfast is great. We stayed at 6 different hotels on our trip. And rate this hotel the best. We will surely return to stay here again,
Review 93:Cleanliness is not up to the mark. Breakfast had some food items which were served again from the dinner menu the previous night.
Review 94:Loved the location and the hotel amenities
Review 95:Language: I would've loved to say the staff speak broken Englishhowever they are not even able to communicate in a proper way, and nomatter what you say or ask or request the answer is yes!! Room diningtook me 25 minutes to communicate a simple dish with the room dining,spa: took a facial treatment massage, however they don't even havemake-up removing pads and using tissues to remove products from theface, spa is so gloomy and not professional staff, not Recommended!!!!_Staff: you will find staff yelling and talking to each other next toyour door every morning, if not they would have their morning chit chatin the other side which is the garden, if you are fond of your morningsnoozes please do bring your ear plugs. _Attitude for the staff, but Ithink it's common for Ceylon people. _The rate for $ exchange isoutrages and the least from all over the Sri lanka . Wifi is free ofcharge however it doesn't have the coverage in most of the areas inthe hotel.
Review 96:I believe this hotel was very good once however, it is nothing like 5*anymore. Thankfully they have upgraded my room to the villas in thefirst floor with my own patio. The only good thing about this hotel isthe location and the food quality. The location is amazing the view isbreathtaking. You never get enough of staring at all those greenery.
Review 97:we were given a room close to the road and the vehicles started early morning and could not sleep and when we informed the reception she said the those rooms are only reserved for booking.com clients with less facilities????.
Review 98:over all it was ?????/
Review 99:Smoke coming inside the room through the ac ventilation Food was plenty but not that great taste Room service food awfull
Review 100:The location Friendly staff
Review 101:I have been to other hotel in Sri Lanka before coming to this hotel.. So I tend to compare.. Poor Service.. Smelly rooms.. Smelly pillows and bedsheets.. Old rooms.. Wi-Fi was not working.. Food was just ok..
Review 102:The view and the location.. Breathtaking views..
Review 103:We stayed for 2 nights. Got the room with an 80% discount, which made it great value for money. Facilities were fantastic, and the balcony view was a great addition. Buffet dinner to kill for!
Review 104:Very very noisy, you can hear everything going on in the hallway, plus hotel had some functions during both nights of our stay, it was impossible to sleep; double bed is just 2 singles pushed together; unstable WiFi.
Review 105:Only the view from the hotel. You get a nice view from the room only if you book deluxe room though.
Review 106:The hot water disconnected twice in our overnight stay. This took over half an hour to get running again the first time. The second time we just showered with cold. The wifi cut out every 10 minutes.
Review 107:The food and views were wonderful. Great gym and pool.
Review 108:The bathrooms can be improved. And there is a strange check out system, you have to pay the bills in the separate counter and it takes a bit more time.
Review 109:Amazing view from the balcony! Nice clean rooms and friendly staff. Actually for this price I was not expected something as good as this.
Review 110:Bathrooms are a bit shabby.
Review 111:Rooms are nice, we had family suit, kids enjoyed sleeping on the second floor. The view is breathtaking, i spent all my time sitting at the hotel terrace and balconies. Food, especially dinner, was good.
Review 112:The views , especially at sunset, are unbeatable! The spa is also a nice touch. Beautiful rooms, relaxed atmosphere, just what we needed after a long flight
Review 113:The food warmers essentially failed in their job. Food at buffet was lukewarm at best for both dinner and breakfast.
Review 114:Location and hotel setting. Wonderful views. Interesting reception area.
Review 115:Wi-fi didn't work that well but not important for our leisure trip Bathrooms a bit worn out but no complains
Review 116:Location and views are extraordinary The breakfast buffet amazing The pool is a great place to finish a busy day around Really smiley staff Room and balcony perfect for sunsets
Review 117:The food was terrible, you couldn't even get a decent cup of coffee in the morning. We were not expecting luxury, but at least a certain level of quality that is commensurate with the money you are paying and their claim at being a 4.5 star hotel. The AC did not work well, the Wifi was the most annoying I have experienced in a long time, continuously dropping the connection, with spotty reception around a fairly small property. To make matters worse, the AC in our "Suite" had a massive water leak at 2am in the morning, the kids woke up, a lonely technician showed up clueless and after personally assisting him with the leak, it finally stopped. The management's response was to offer me a 50% discount on that particular evening (1 night out of 3), which I thought was very cheap of such an acclaimed facility. The only reason the AC leaked was because it had not been maintained in a very long time. The filter was so badly clogged...which does wonders for the air quality in the room. Did I mention the food was terrible, we ordered a beef satay one evening, the meat was not edible...it was quite unique...pink and well done, hard as a rock, chewy...we ended up debating amongst ourselves if it was meat or a piece of rubber We couldn't wait to get out of the place...very unfortunate
Review 118:The view from the property is nice
Review 119:the buffet dinner was not good enough to worth the value
Review 120:good location to see the overview of the kandy city . Our two rooms can connected, convenient for 2 families.
Review 121:We didn't like the fact that we had to leave. I think the monkey stole my vivid pink bra.
Review 122:Staff and facilities were tops! Views and the pool were memorable. Breakfast selection was outstanding.
Review 123:Price - was more expensive thanTAJ in Colombo, but had quite sparse and not-so-modern facilities. Buffet spreads were good, but not particularly special. Lot of traffic of tourists staying, which gave the hotel a restless feeling.
Review 124:View, pool
Review 125:Drive to hotel not for faint hearted series hair pin bends. Bed to not to our choice, too soft.
Review 126:Getting away to tranquil setting after hustle bustle of the days
Review 127:The hotel is not quite as modern as portrayed in the images. The rooms could do with a revamp as the interior is a dated. Due to its rural location, it's preferable to have a planned schedule of activities to avoid travelling back and forth to the hotel.
Review 128:The view overlooking the hills surrounding Kandy are incredible. The hotel provides the feeling of a rural getaway. Around 20 minutes Tuk Tuk ride to Kandy Lake: Food is fantastic with options for both the adventurous and not so adventurous. Would recommend going half board as it is in a secluded area with few alternative options (if you are not going into town).
Review 129:No wifi in the bedrooms or a very poor signal at best. Bathroom was shabby and old Fold up plastic seats on the balcony is hardly 5 star! Very expensive for what you get!
Review 130:Excellent panoramic views
Review 131:The personnel was not at all friendly. When we arrived, they did not even look up and kinda ignored us. Whenever you walk by someone they tend not to acknowledge you. Wifi is only available in the lobby, which was inconvenient.
Review 132:The rooms are nice, and the balcony has a great view (beware of the monkeys, they tend to just walk by). Food was ok, but not more.
Review 133:Dirty bathrooms and average accommodation. The rooms do not live up to the rest of the hotel. The food was not very good at all, although breakfast was better than evening meal. Wifi is only available in the lobby.
Review 134:Location, although well out of town the views are the best thing going for the hotel.
Review 135:The only thing this hotel has going for it is the beautiful location.
Review 136:Upon arrival we were handed our room keys and left to find our own way to our room. Staff were unhelpful and rude. In particular the reception manager. Although we were told the hotel had 'wifi in all areas' it only had wifi in the lobby. The general cleanliness of the hotel was poor.
Review 137:Service was poor and staff were expected to be a bit more attentive. The hotel is not to my expectations of 5 stars hotel. Old furnitures and room quality was poor. Too noisy at night as outside sound and sound from the above floor was heared extremely clear.
Review 138:We booked Superior Double Room, however, we stayed at Excutive Suite. Amazing view from the Lobby and the rooms.
Review 139:pretty much everything. the staff were rude and often dismissive or ignored you all together. The hotel is in desperate need of updating and as it stands now is extremely overpriced compared to other hotel's we stayed at in Sri Lanka.
Review 140:The view.
Review 141:Непросто найти, надо подниматься высоко в горы. Вайфай не получилось нормально заставить работать в номере, работал только в районе ресепшена.
Review 142:Расположение супер. Горы, отличный вид, бегают обезьянки по балконам, море птиц. Очень красивый бассейн, хорошая кухня на завтрак и ужин. Настоящий дворец!
The Fine Print
Please note that cot and extra bed will be provided based on availability.