The Mansion on Delaware Avenue

The Mansion on Delaware Avenue descritpion
This fully restored historic mansion, in downtown Buffalo, offers personalized butler services and elegantly decorated guest rooms. Shea's Performing Arts Center is a short drive away.
The Mansion on Delaware Avenue features rooms with cable TV and free Wi-Fi access. Decorated in soft colors and plush bedding, these rooms also have a work desk. Some have a spa tub.
Work out at the on-site fitness center or take advantage of 24-hour room service. Guests can enjoy a cocktail by the fireplace, or play a game of pool in the salon.
Breakfast is served every morning at the Delaware Avenue Mansion, and includes baked goods, fruit, and a hot item.
The Buffalo Waterfront is 2 miles from the hotel. Delaware Park Golf Course is a 10-minute drive away.
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They speak 4 languages——The Mansion on Delaware Avenue's staff speaks:French,Spanish,English,German
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Facilities of The Mansion on Delaware Avenue
Outdoors :Grounds | Terrace
Pets :Pets are not allowed.
Activities :Golf Course (within 2 miles) | Pool Table | Fitness Center | Massage
Food & Drink :Bar | Breakfast in the Room
Internet :Free!WiFi is available in all areas and is free of charge. | Free!Wired internet is available in the hotel rooms and is free of charge.
Parking :Free!Free private parking is available on site (reservation is not needed).
Services :Room Service | Shuttle Service (free) | 24-Hour Front Desk | Baggage Storage | Concierge Service | Laundry | Dry Cleaning | Ironing Service | Shoeshine | Suit Press | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Honeymoon Suite
General :Newspapers | Non-smoking Rooms | Facilities for Disabled Guests | Elevator | Heating | All Spaces Non-Smoking (public and private)
Languages Spoken :French | Spanish | English | German
Reviews for The Mansion on Delaware Avenue
Review 1:Room a bit small and air con / heater not too good. Dining room and sitting room cold in the mornings.
Review 2:Amazingly friendly and helpful staff. Open fires. Beautiful building. Would stay again because the staff were so good.
Review 3:The interior of the mansion is showing signs of wear and needs some updating.
Review 4:The service and staff were excellent. Location and accomodations were great. Great happy hour and breakfast.
Review 5:We could not get keys to our room and had to be escorted each time we return to our room. We did receive a 20% discount due to this inconvenience.
Review 6:The 24 hour butler service, the transportation to and from town provided by the mansion, the breakfast was excellent, the happy hour every day was exceptional, the structure itself was wonderful.
Review 7:This was our second time staying here and it was just as wonderful as the first. It was our 15 year anniversary and the hotel staff made it a special evening for us
Review 8:the rooms are tired and the AC is very loud making a good night sleep difficult. just not worth the very high price
Review 9:breakfast and the community lounge is awsome
Review 10:Area where breakfast is should be cooler. Someone older is going to fall in the shower. Too complicated and too difficult to get in and out
Review 11:Friendliness of stagg
Review 12:Great experience!! They drove us to and from dinner and to and from a swim meet everyday!!! Didn't need to worry about directions or parking!! Great amenity!!
Review 13:The hotel is unique and lovely, and the bed was exceptionally comfortable, but what makes this property so very special is the staff, who went out of their way to ensure that I had everything I needed or wanted.
Review 14:Beautiful building but the best was the incredibly helpful, courteous staff. Outstanding attention to detail made our stay and getting to a crowded concert and dinner afterwards totally enjoyable!! Even jumped out vehicle the next morning!
Review 15:Minor point: my husband and I have different last names. No big deal but I think in the 21st century, many women do not use their spouses name. So the little residence card was incorrect. As I said, minor point.
Review 16:The breakfast Sunday morning was much more than I expected. Delicious and a great variety.
Review 17:Wished I could have stayed longer!
Review 18:Absolutely everything! Staff was amazing ! So accommodating! Breakfast was great! Service was top notch! Transportation to and from our events bang on! Felt like we were their only guests even though The Mansion had a full house when we stayed there!
Review 19:Although the room was great, the tub area could use a little refurbishing in the room I was in.
Review 20:The staff was exceptionally accommodating, professional, friendly and provided great recommendations. The car service was appreciative.
Review 21:The staff is excellent. They provide a car service to nearby restaurants which allows for further relaxation. If you have a question or a problem, it is dealt with immediately.
Review 22:The bathrooms are half updated but the showers and baths need to be. Linens were a little on the worn side..but all was very clean.
Review 23:The service as we arrived and check-in were great. They helped us find a perfect restaurant for dinner and then drove us there. Super! Loved the juxtaposition of modern art and Victorian architecture.
Review 24:Instability of WIFI was disappointing and frustrating. Our telephone did not work from beginning to end. Though the building is old, technology should be new and able to handle the heat in the city in an old building that is kept cool. I find the front desk rather off putting except during checkin. Breakfast always feels like you are on your own...no offers of breakfast entrees were extended, though the marketing materials say that it is available. It does get easier as we stay there more.
Review 25:Personal details. They remembered from last year my breakfast preferences. Molly, the gorgeous woman of flaming red lipstick, got a stain out of my coffee splattered top.THANK YOU, MOLLY.
Review 26:Our room was in the Maid's Quarters in the attic, bathroom was cramped but we were only there for one night. Maybe because we booked through a service rather than direct ?
Review 27:Building and the interior carving in the main rooms. Staff were helpful and breakfast was comprehensive
Review 28:This just became my favorite boutique hotel! The staff is friendly, professional and made my stay at the Mansion memorable. Every need was cared for! Love the continental breakfast and afternoon cocktails.
Review 29:Our room's air conditioner is very noisy.
Review 30:Every nice staff, lovely breakfast, perfect location!
Review 31:Comfortable room, gorgeous bedding and the bathrobes! Al they want to do is spoil you and make sure you're happy
Review 32:Everything was perfect and there wasn't a thing we didn't like.
Review 33:Amazing hotel with an outstanding staff. Would recommend to all.
Review 34:The bathroom was dated and the shower didn't work properly. Old tile on the floor and outdated tub.
Review 35:Very friendly and helpful staff.
Review 36:The staff was personable and very attentive. The happy hour (including two complimentary drinks) was a very nice touch. The breakfast was fantastic.
Review 37:Friendly owner and staff. Elegant rooms including salons. Honor Bar!
Review 38:Friendly owner and staff. Elegant and serene rooms, including your salons. Honor bar!
Review 39:Air-conditioning, more light in bed-room required, no safety-box, breakfast was chaos
Review 40:The pillows The patio needs some sprucing up.
Review 41:The open Bar and the Breakfast.
Review 42:Unfriendly Female Staff
Review 43:Good shower water pressure
Review 44:Friendly staff, quiet room, great shower, excellent continental breakfast, good bed.
Review 45:Everything. Its stunning and service is impeccable.
Review 46:Taxi service to restaurants!
Review 47:nothing!
Review 48:The shuttle service
Review 49:I found the heating /AC unit to be loud as it came on and off.
Review 50:We loved the comforable elegance and the car service was an amazing benefit. .
Review 51:24 hour butler service outstanding! open bar in the parlour area beautiful decorating and artwork chocolate chip homemade cookies!!
Review 52:I would have like more luxurious linens and wine or champange instead of cookies in the room
Review 53:the spa tub was wonderful and made the room special
Review 54:The secondary shower head did not work.
Review 55:all good
Review 56:staff, amenities, impressive interior
Review 57:-great breakfast -wonderful valet and transportation service -comfortable parlours available for a drink with friends before and after events
Review 58:I like the building, the history...
Review 59:The decor in the billiard room/breakfast room
Review 60:Everything is outstanding
Review 61:Great customer service, unique attention to detail.
Review 62:Nothing
Review 63:The sheer elegance coupled with friendly device
Review 64:They went out of their way to make everything work.
Review 65:Staff was great The Mansion was amazing
Review 66:Climate control
Review 67:Historic building
Review 68:that no cheeses were served with breakfast would have liked option of unsweetened yoghurt
Review 69:the architecture and art work the friendly and engaging staff pool table
Review 70:Our hosts were extremely gracious. The staff is extremely attentive, organized, friendly, and professional. The rooms are extremely comfortable and contain all the luxuries of contemporary living while the mansion itself has maintained it's regal beauty.
Review 71:Left an expensive pair of dress shoes (husbands) at the hotel and when I called to retrieve them they were unable to locate them:(
Review 72:Waited on hand a foot. We took advantage of the butler service for transportation to an event and it was perfect. Loved the bar and pool table and met new friends after hours having way to much fun!!
Review 73:Room in the newer part of the building is not as charming as the older portions. Wifi is very slow.
Review 74:Staff are exceptionally friendly and incredibly helpful. They provide a very high level of personal service. Property is beautiful inside and out.
Review 75:The cleanliness of the hotel was not at my expectations. There was red/black mold in the shower/tub, the bed was not as comfortable as other hotels that I have stayed at and the gym facility/location/ease to locate was poor.
Review 76:The treatment of the staff, and the other guests were friendly.
Review 77:- the principle rooms need freshening with a new coat of paint, especially the baseboards - we don't like the fact there is only one King size bed in the house which is never accessible, not good for tall people - the bathroom in Rm 405 needs to be gutted and redecorated, not up to par with the rest of the mansion - very drafty in winter in principle rooms at entry
Review 78:- The modern decor in an historic setting - the friendly and very helpful staff - the excellent and healthy breakfast choices - the fantastic car service - the honour bar and happy hour - the excellent choice of reading materials
Review 79:The staff at the Mansion were extraordinary! They really go above and beyond to make sure you have everythign you could need. The continental breakfast is among the best I have ever had. I highly recommend this hotel.
Review 80:Would have enjoyed a longer stay!!
Review 81:We enjoyed this boutique hotel in a historic home in the downtown core. Loved the ambiance created by a mix of classic and modern in the art and furnishings. Staff was superb!
Review 82:The staff personified friendliness, warmth, and service! The ambience was elegant, but not stuffy. The expanded Continental Breakfast was a treat for the eyes and taste buds!
Review 83:The staff was professional and friendly. Wine in the evening in a comfortable lounge, breakfast in the morning at a comfortable table. Room was great. Very nice stay.
Review 84:Room was tiny and modern plus the floor in the bathroom was disgusting, bath was so rusty we would not take a shower in it All in all it was a. High price for a very low budget place. We think you should update your website to show the true rooms that none will receive.
Review 85:Entrance was beautiful, breakfast was delicious and driving to and from restaurant was great.
Review 86:Would prefer to see more king beds. Only on offered and is largely unavailable in that you cannot reserve it. Also the beds need improvement, not of good quality for such a luxury destination. An Espresso machine would be a welcome addition
Review 87:The staff were amazing. Enjoyed the shuttle service to nearby locations, excellent idea. Breakfasts were fresh and wholesome. Honour bar was great and welcomed at the end of a day of touring.
Review 88:Everything - service, room & bathroom, lounge area & honor bar, location of the mansion. The entire stay was very comfortable and relaxing, as well as convenient. I would stay here again and recommend others as well!
Review 89:I liked everything.
Review 90:The staff was stellar. The accommodations were fantastic. I really enjoyed the free transportation to and from various restaurants, and the lounge area, complete with open bar, was a wonderful place to work.
Review 91:This is such a gem in the downtown area. If you want to feel special this is the place to visit. Everything from the welcome at our vehicle, to the happy hour in the parlour, to the limo service to our fine dining restaurant (as suggested and reserved by the staff), to the beautiful complimentary breakfast was superb!
Review 92:Very accomodating - offered a driver service and upgraded the room for a special occassion. Plus offered a nice complimentary cocktail. Great location to downtown and special interests.
Review 93:loved the staff. so very friendly and helpful. he hotel was beautiful. it was so nice to have a full bar in one of the livingrooms.the room we had was a fireplace room and it was beautiful.Would stay there again.
Review 94:I had requested a queen standard room which was upgraded however the bed was not queen size which was very disappointing.
Review 95:the atmosphere is very relaxing
Review 96:That I had to leave!
Review 97:Everything!!!! I travel extensively for business, and this is by far thebest hotel I've stayed in. The service is extraordinary, the roomswere affordable, and it just all felt elegant and civilized.
Review 98:The carpets in the room were bulged up and the bathroom floor was dirty. Small things but figured you should know.
Review 99:The mansion was overall very nice, staff could not be nicer and any more accommodating, made me feel very comfortable.
Review 100:I think for first time guest the different fee's should be explain like special services and how each night is sperated therefore increasing taxes and fees. This would eleminate surprises when a person receives there bill.
Review 101:staff was pleasant and attentive
Review 102:simply nothing!
Review 103:everything was just perfect and better than expected. wonderful interior. butler-service. free drinks at happyhour. excellent breakfast. gorgeous staff. and - compared to what you are offered - cheap!
Review 104:Nothing!
Review 105:Outstanding accomodations Staff were helpful, co-operative and made us feel comfortable without being obtrusive. Building, a restored mansion, was well worth the price of the room.
Review 106:very nice property , location was very nice if some one want to see the world best property they must visit to Delaware avenue .
Review 107:Tub did not work
Review 108:Good location great service.
Review 109:Fireplace was not working.
Review 110:Excellent service, staff very kind.
Review 111:Tried a couple new hotels on this visit, this will be my hotel of choice in Buffalo from now on. Everything was perfect.
Review 112:That I could not stay longer.
Review 113:Love the staff - Rooms are fabulous Love the honor bar and place to hang - Food is outstanding.
Review 114:Friendly staff wonderful service
Review 115:The butlers service
The Fine Print
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.